SECTION A [40 marks]
1. The ALU of a computer contains a number of high-speed storage elements called
[1]
2. A high-quality CAD system uses the ----- printer for printing drawing and graphs
[1]
3. In Microsoft Excel, the _______ bar show the used formula of selected active cell?
[1]
4. The linking of computers with a communication system is called [1]
5. Which category of computers would you place an N- series Nokia phone [1]
6. A device driver is__ [1]
7. What is a NIC? [1]
8. How many bits is a kilobyte? [1]
9. The Zebra stripped identifier on a store product is called [1]
10. In Microsoft Excel, ________ is the shortcut to highlight the whole column. [1]
11. The output quality of a printer is measured by ---------- [1]
12. VDU stands for________________________ [1]
13. A legend with respect to a spreadsheet is…………………. [1]
14. List any two examples of web browsers. [2]
15. MICR is used primarily in_________ [1]
16. Printers that form characters by physically striking the paper are called [1]
17. List any three Internet Service Providers in Zimbabwe. [3]
18. Which keyboard key delete the character to the left of the insertion point? [1]
19. A device that inputs the sound made by a human voice is called________ [1]
20. State any two examples of devices that serve only as an input device. [2]
21. There are a number of operating systems today in the market for mobile and personal
computers. State any two that are command based. [2]
22. “Ctrl + Z”, is a shortcut for _____. [1]
23. Computers have evolved through a number of generations.
List any four characteristics of the first generation of computers. [4]
24. When using google services, the process of creating a new account on google platform is
called --------- [1]
25. In Internet terminology, what does the acronym WYSIWYG stand for? [1]
26. What is the name given to the computer's short-term memory that is lost when the computer
is turned off? [1]
27. The slide that is used to add notes and content about the topic being presented is called
the____________________. [1]
28. If a 5-minute song is sampled at 44 kHz, and each sample is stored as two 8-bit numbers
(stereo), it will need that much space: [1]
29. The process of removing unwanted part of an image in MS Word is called__________
[1]
30. What enables us to send the same letter to different persons? [1]
31. _________and________ are used for creating ordered/unordered list in a document.
[2]
32. Another name for a pre-programmed formula in Excel is [1]
1
SECTION B [40 marks]
Choose any two questions
Question 1
a) Explain each of the following terms with examples:
i. Quad core processor (3 marks)
ii. Display resolution (3 marks)
b) Discuss FOUR cyber security threats that every user must be aware of. (8 marks)
c) Explain how cyber-attacks can be prevented. (3 marks)
d) Differentiate RAM and ROM (3 marks)
Question 2
Malware (Malicious Software) comes in many different forms including:
i. Virus
ii. Worm
iii. Trojan Horse
iv. Spyware.
a) Explain and distinguish between the FOUR different types of malware, describing their key
characteristics and providing an example of each. (8 marks)
b) What trends in malware and computer security are likely to be the most concerning and have
the greatest impact on businesses in terms of:
i. damage to operational ability
ii. loss of revenue
iii. reputation. (6 marks)
c) Describe the following computer security terms:
i. Anti-virus software; (2 marks)
ii. Access Control List; (2 marks)
iii. Pop up blocker. (2 marks)
Question 3
a) Describe the concept of Cloud Computing. (3 marks)
b) Explain the purpose and uses of the following:
i. Virtualisation; (4 marks)
ii. IoT (4 marks)
c) Computers can affect the health of users. Give and explain any three known side effects of
computers on users (9 marks)
Question 4
a) Describe how computers evolved from second to the fifth generation. Your description
should include:
i. Storage devices; [2]
ii. Hardware components; [3]
2
iii. I/O devices; [3]
iv. Efficiency; and [2]
v. Cost. [2]
b) Enumerate four factors impacting computer performance. [8]
Section C [20 marks]
Choose any one question
Question 4
a) Use the table 2 to answer this question.
Table 1: Table created using Microsoft word
Outline all the steps you should take to come up with the diagram in table 1 using Microsoft
word. [6]
b) Define the following terms as they are used in word processing
i. Mail Merge
ii. Widow
iii. Orphan
iv. Thesaurus [8]
c) The most critical ethics in information technology is to protect rights through licensing
of software. What effect does the advent of open ware (licence free) /software have on
the future development of the software industry? (6 marks)
3
Question 5
Use diagram in Table 2 to answer this question.
WUA EXPENSES
A B C D E F G H
1 COSTS Jan Feb Mar Apr Total Average interest
2 Bank loans $180 $140 $190 $300 xxx xxx abc
3 Transport $250 $250 $250 $120
4 Accommodation $300 $700 $500 $500
5 Stationery $100 $500 $100 $180
6 Entertainment $90 $90 $124 $250
7 Food $800 $600 $1200 $600
8 Other expenses $600 $150 $100 $200
9 Total expenses xxx
10 Bank loans less
expenses xxx
11 Minimum
expenses xxx
12 Maximum
expenses xxx
Table 1: College expenses
a. Using excel formula to:
i. Write a valid formula to calculate the values represented by XXXs [10]
ii. Given that interest is calculated as follows
- For Total below $1000, an interest of 5% is charged, for total below $1500 an
interest of 10% is charged and for Total above $2000 an interest of 12% is
charged otherwise an interest of 15% is charged
Write an excel formula to calculate interest represented by abc [6]
b) Outline the steps you would follow when creating a bar graph using Cost and Average
columns [4]
