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Communication Skills: Some Model MCQs

1.Communication is a non-stop ____________.
A. Paper
B. Process
C. Programme
D. Plan

Answer: Option B
Solution: Communication is a non-stop process. The process of communication refers to the
transmission or passage of information or message from the sender through a selected channel to
the receiver overcoming barriers that affect its pace. The process of communication is a cyclic one
as it begins with the sender and ends with the sender in the form of feedback.

2. Communication is a part of ________ skills.

A. Soft C. Rough
B. Hard D. Short

Answer: Option A
Solution: Communication is a part of Soft skills. A list of soft skills includes more than
communication, but good communication skills are typically connected to all areas of soft skills
training, such as providing good customer service.

3. The _______________ is the person who transmits the message.

A. Receiver C. Sender
B. Driver D. Cleaner

Answer: Option C
Solution: The sender is the person who transmits the message. The person who transmits a
message to the other person is called the sender, and the person who receives the message is called
the receiver. With communication there is two-way traffic. This means that the receiver is a sender
as well, because the receiver always reacts on the sender.

4. _____________ is the person who notices and decodes and attaches some meaning to a
message.
A. Receiver C. Sender
B. Driver D. Cleaner

Answer: Option A
Solution: Receiver is the person who notices and decodes and attaches some meaning to a
message. The "receiver" is the listener, reader, or observer—that is, the individual (or the group of
individuals) to whom a message is directed.
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5. Message is any signal that triggers the response of a _________

A. Receiver
B. Driver
C. Sender
D. Cleaner

Answer: Option A
Solution: symbolic or non-verbal such as body gestures, silence, sighs, sounds, etc. or any other
signal that triggers the response of a receiver.

6. The response to a sender's message is called _________.

A. Food bank
B. Feedback
C. Food
D. Back

Answer: Option B
Solution: The response to a sender's message is called Feedback. Feedback can also be written like
- replying to an e-mail, etc. Feedback is your audience's response; it enables you to evaluate the
effectiveness of your message.

7. ___________context refers to the relationship between the sender and the receiver.
A. Social
B. Physical
C. Cultural
D. Chronological

Answer: Option A
Solution: Social context refers to the relationship between the sender and the receiver. The social
environment, social context, sociocultural context or milieu refers to the immediate physical and
social setting in which people live or in which something happens or develops. It is the
environment of people that surrounds something's creation or intended audience.

8. ____ context refers to the similarity of backgrounds between the sender and the receiver.
A. Physical
B. Social
C. Chronological
D. Cultural

Answer: Option D
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Solution: Cultural context refers to the similarity of backgrounds between the sender and the
receiver. Cultural context looks at the society individuals are raised in and at how their culture
affects behavior. It incorporates learned values and shared attitudes among groups of people. It
includes language, norms, customs, ideas, beliefs and meanings.

9. _________ refers to all these factors that disrupt the communication.

A. Nonsense
B. Noise
C. Nowhere
D. Nobody

Answer: Option B
Solution: Noise refers to all these factors that disrupt the communication. Noise factors that affect
communication are more than simply loud noises. The term refers to many kinds of roadblocks or
types of interference that prevent people from effectively exchanging messages. Some noise factors
are easily managed, but others are difficult to overcome.

10. Environmental barriers are the same as ___________ noise.

A. Physiological
B. Psychological
C. Physical
D. Sociological

11. Our dress code is an example of _____________ communication.

A. Verbal
B. Nonverbal
C. Written
D. Spoken

Answer: Option B
Solution: Our dress code is an example of Nonverbal communication. Nonverbal communication
is the process of sending and receiving messages without using words, either spoken or written.
Also called manual language. Similar to the way that italicizing emphasizes written language,
nonverbal behavior may emphasize parts of a verbal message.

12. Communication strengthens _________ & __________ relationship is an organization.

A. Employer-Father
B. Employer-Employee
C. Mother-Employer
D. Mother-Child
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Answer: Option B
Solution: Communication strengthens Employer & Employee relationship is an organization.
Healthy communication between an employer and his or her employees is necessary for building a
positive work culture. As an employer, don’t hide important information from your staff or only
grant it to a select group of workers. Being aware of how the company is performing and what new
projects are coming up help employees see how their role fits into the organization. It also makes
them more likely to respect and trust the company. Always keep all your team members in the loop
about important goings on in the company.

13. _______ communication includes tone of voice body language, facial expressions etc.
A. Nonverbal
B. verbal
C. letter
D. notice

Answer: Option A
Solution: Nonverbal communication includes tone of voice body language, facial expressions etc.
Nonverbal communication is the process of sending and receiving messages without using words,
either spoken or written. Also called manual language. Similar to the way that italicizing
emphasizes written language, nonverbal behavior may emphasize parts of a verbal message.

14. When there is similarity of background between the sender and the receives such as age,
language nationality, religion, gender then this is called _____________ context.
A. Social
B. Cultural
C. Physical
D. Dynamic

Answer: Option B
Solution: When there is similarity of background between the sender and the receives such as age,
languagenationality, religion, gender then this is called Cultural context. Cultural context looks at
the society the characters live in and at how their culture can affect their behaviour and their
opportunities.

15. Letter, e-mail telephone are examples of __________.

A. Message
B. Feedback
C. Channel
D. Encoding

Answer: Option C
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Solution: Letter, e-mail telephone are examples of Channel. In the basic communication process, a
sender puts a message in words and transmits it to a receiver who interprets the message. The
medium the sender chooses to transmit the message is called the communication channel.

16. Understanding __________different parts of speech forms the base of learning grammar.
A. Five
B. Eight
C. Six
D. Seven

Answer: Option B
Solution: Understanding eight different parts of speech forms the base of leaning grammar. There
are eight parts of speech they are noun, adjective, pronoun, verb, adverb, preposition, conjunction,
interjection. Explanation: In order to study English language, all words are placed in classes or
categories called the PARTS OF SPEECH.

17. It is of paramount importance that one need to construct a __________sentence in the day
to day affairs.
A. Wrong
B. Correct
C. Incorrect
D. Night

Answer: Option B
Solution: It is of paramount importance that one need to construct a correct sentence in the day to
dayaffairs.

18. A __________ is defined as the name of a person place or thing.

A. Verb
B. Noun
C. Pronoun
D. Adverb

Answer: Option B
Solution: A Noun is defined as the name of a person place or thing. Nouns are words that name
people, places, things, or ideas. They are not actually people, places, things, or ideas.

19. According to hoben communication is the ________ interchange of thought or idea.

A. Visual
B. Audio
C. Verbal
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D. Written

Answer: Option C
Solution: According to hoben communication is the Verbal interchange of thought or idea. The
term 'communication' is freely used by behavioral theorists, management scholars and the general
Public. While the communication discipline has been varyingly defined over the years, recently,
several definitions have been recognized and adopted to understand the meaning of
communication.

20. The person who transmits the message is called the _________ .
A. Sender
B. Gives
C. Taker
D. Receiver

Answer: Option A
Solution: The person who transmits the message is called the Sender, and the person who receives
the message is called the receiver. With communication there is two-way traffic. This means that
the receiver is a sender as well, because the receiver always reacts on the sender.

21. Proper nouns always begin with ________letters.

A. Running
B. Capital
C. Small
D. Numerical

Answer: Option B
Solution: Proper nouns always begin with Capital letters. The word cat is a noun, which means
there is more than one. The word Bob is a proper noun. All proper nouns must begin with capital
letters. Countries all begin with a capital letter because they are also proper nouns.

22. ________nouns require capitalization only if they start the sentence or are part of a title.
A. Common
B. Proper
C. Abstract
D. Collective

Answer: Option A
Solution: Common nouns require capitalization only if they start the sentence or are part of a title.
Common nouns are not normally capitalized (unless they are the first word of a sentence or part of
a title). In some cases, capitalization is also required for the first word in a quotation and the first
word after a colon.
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23. Once the message is encoded in a desired format it is transferred through a medium
called _________
A. Channel
B. Medium
C. Media
D. Way

Answer: Option A
Solution: Once the message is encoded in a desired format it is transferred through a medium
called Channel. A communication channel is a type of media that is used to transfer a message
from one person to another. In business specifically, communication channels are the way
information flows in the organization within, and with other companies.

24. The nouns which cannot be felt, seen or heard are called ___________.
A. Common
B. Proper
C. Abstract
D. Collective

Answer: Option C
Solution: The nouns which cannot be felt, seen or heard are called Abstract Noun. An 'abstract
noun' is a type of noun that refers to the quality, action or state. It can't be seen or touched. It can be
only felt and realised.

25. The information which is transferred to the receiver has to be interpreted this process is
called ___________.
A. Encoding
B. Decoding
C. Opening
D. Closing

Answer: Option B
No explanation is given for this question Let's Discuss on Board

26. All communication events have a ___________.

A. Resource
B. Source
C. Start
D. End
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Answer: Option B
Solution: All communication events have a Source. All communication can be initiated, carried
out and finally ended only if there are proper resources to discuss or discuss on. Every occasion
and every event will have some solid resource so that a communication session can be started.

27. Personifications of strength and violence are considered as __________ gender.

A. Masculine
B. Feminine
C. Common
D. Neuter

Answer: Option A
Solution: Personifications of strength and violence are considered as Masculine gender. Masculine
gender is a grammatical gender that: marks nouns having human or animal male referents. often
marks nouns having referents that do not have distinctions of sex.

28. The message may be misinterpreted because of _________.

A. Barriers
B. Distortions
C. Distractions
D. Noise

Answer: Option A
Solution: The message may be misinterpreted because of Barriers. These include filtering,
selective perception, information overload, emotional disconnects, lack of source familiarity or
credibility, workplace gossip, semantics, gender differences, differences in meaning between
Sender and Receiver, and biased language.

29. The environment in which the transmitter or receiver are should be __________
A. Complex
B. Competent
C. Complete
D. Compatible

Answer: Option D
Solution: The environment in which the transmitter or receiver are should be Compatible.
Communication is the act of conveying intended meanings from one entity or group to another
through the use of mutually understood signs and semiotic rules.

30. A noun that dandies neither a male or a female is ___________ gender.

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A. Masculine
B. Feminine
C. Common
D. Neuter

Answer: Option D
Solution: A noun that dandies neither a male or a female is Neuter gender. Neuter gender is a
grammatical gender that. includes those nouns having referents which do not have distinctions of
sex, and. often includes some which do have a natural sex distinction.

31. Countries when referred to by names are also considered ____________.

A. Masculine
B. Feminine
C. Common
D. Neuter

Answer: Option B
Solution: Countries when referred to by names are also considered Feminine. In some languages,
such as French, every noun must be masculine or feminine. The result is that France is feminine,
and so is Belgium. On the other hand, Germany, the Netherlands, and Great Britain are all
masculine.

32. The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
A. Plus
B. Minus
C. Division
D. Cross

Answer: Option D
Solution: The Christian sign of the Cross is a gesture pertaining to religion and spirituality. The
sign of the cross (Latin: signum crucis), or blessing oneself or crossing oneself, is a ritual blessing
made by members of some branches of Christianity.

33. In oral communication there is a possibility of immediate __________.

A. Reaction
B. Response
C. Refection
D. Reset

Answer: Option B
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Solution: In oral communication there is a possibility of immediate Response. This ensures speedy
interaction and makes immediate feedback possible.

34. In oral communication the speaker can observe the listener's _________ to what is being
elated.
A. Reaction
B. Response
C. Rejection
D. Reset

Answer: Option A
Solution: In oral communication the speaker can observe the listener's reaction to what is being
elated. Oral communication is the process of expressing information or ideas by word of mouth.
Learn more about the types and benefits of oral communication, and find out how you can improve
your own oral communication abilities.

35. While talking to friends you do not pay attention to the skills of _______ Communication.
A. Written
B. Oral
C. audio
D. visual

Answer: Option B
Solution: White talking to friends you do not pay attention to the skills of Oral Communication.
Oral communication is the process of expressing information or ideas by word of mouth. Learn
more about the types and benefits of oral communication, and find out how you can improve your
own oral communication abilities.

36. In oral presentation outside your organization you must first give the audience a ______
of your organization.
A. Flash back
B. Background
C. Front view
D. Forword view

Answer: Option B
Solution: In oral presentation outside your organisation you must first give the audience a
background of your organization. The background work that you undertook whilst planning your
presentation is the key to handling questions effectively. If you have defined a precise focus for
your presentation and have explored this thoroughly in your background research and planning,
you are more likely to be able to respond to questions with precise answers.

37. The __________ are used to present using overhead projectors.

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A. Acetate film transparent sheet

B. Paper sheets
C. Polythene sheet
D. Butter paper

Answer: Option A
Solution: The Acetate film transparent sheet are used to present using overhead projectors. Acetate
Paper is a transparent material that is made by reacting cellulose with acetic acid in the presence of
sulfuric acid. Manufacturers form it into sheets that are 0.1 mm to 0.5 mm thick. This
nonflammable mildew-proof material is easy to dye and is available in many colors.

38. Any word that adds more meaning to the noun is called an __________.
A. Adverb
B. Verb
C. Adjective
D. Noun

Answer: Option C
Solution: Any word that adds more meaning to the noun is called an Adjective. Adjectives are
words which expresses the characteristics or elements of the meaning of nouns: such as gigantic,
doglike, stupid, golden, fun, fast. They can also represent the number of nouns in the forms of
several, less, millions, eleven.

39. A__________indicates the action done by the subject.

A. Verb
B. Adverb
C. Noun
D. Pronoun

Answer: Option B
Solution: An adverb indicates the action done by the subject. An adverb is a part of speech that
provides greater description to a verb, adjective, another adverb, a phrase, a clause, or a sentence.

40. A ___________ is a word which connects words phrases , clauses or sentences.

A. Preposition
B. Conjunction
C. Interjection
D. Verb

Answer: Option B
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Solution: A Conjunction is a word which connects words phrases, clauses or sentences. A

conjunction is a part of speech that is used to connect words, phrases, clauses, or sentences.
Conjunctions are considered to be invariable grammar particle, and they may or may not stand
between items they conjoin.

41. During presentation using an OHP. One can read information line by line using an
opaque sheet to cover the transparency with a view to minimize distraction. This technology
is called ___________.
A. Positive disclosure
B. Zero disclosure
C. Negative disclosure
D. Progressive disclosure

Answer: Option D
Solution: During presentation using an OHP. One can read information line by line using an
opaque sheet tocover the transparency with a view to minimize distraction. This technology is
called Progressive disclosure. Progressive disclosure is an interaction design pattern that sequences
information and actions across several screens (e.g., a step-by-step signup flow). The purpose is to
lower the chances that users will feel overwhelmed by what they encounter.

42. It is important to consider proper _____ room where you are giving your presentation.
A. Darkness
B. Lighting
C. Lightning
D. Ventilation

Answer: Option B
Solution: It is important to consider proper Lighting room where you are giving your presentation.

43. _________ Listening means learning through conversation

A. Evaluative
B. Appreciative
C. Dialogic
D. Empathetic

Answer: Option C
Solution: Dialogic listening means learning through conversation. Dialogic listening focuses on
the present, rather than primarily on future goals or on past events. Dialogic listening requires that
one be fully present to the process and one's conversation partner. This attitude of being-in-the-
present helps each party to unify his or her actions, intentions, and speech.

44. In _____ Listening the difference between the sounds is identified

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A. Discriminative
B. Comprehension
C. Dialogic
D. Empathetic

Answer: Option A
Solution: In Discriminative Listening the difference between the sounds is identified.
Discriminative listening is the most basic type of listening, whereby the difference between
difference sounds is identified. If you cannot hear differences, then you cannot make sense of the
meaning that is expressed by such differences.

45. The ___________is an exclamation mark.

A. ?
B. .
C. ,
D. !

Answer: Option D
Solution: The ! is an exclamation mark. Exclamation marks were originally called the "note of
admiration." They are still, to this day, used to express excitement. They are also used to express
surprise, astonishment, or any other such strong emotion. Any exclamatory sentence can be
properly followed by an exclamation mark, to add additional emphasis.

46. Evaluative listening is also called ________.

A. Therapeutic
B. Evaluative
C. Dialogic
D. Impathetic

Answer: Option A
Solution: Evaluative listening is also called Therapeutic. Therapeutic Listening is a specific sound-
based intervention that is embedded in a developmental and sensory integration perspective. The
music in Therapeutic Listening gives the listener unique and precisely controlled sensory
information.

47. The___________is the action or description that occur in the sentence

A. Predicate
B. Subject
C. Object
D. Complement
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Answer: Option A
Solution: The Predicate is the action or description that occur in the sentence. The predicate is the
part of a sentence (or clause) that tells us what the subject does or is. To put it another way, the
predicate is everything that is not the subject. At the heart of the predicate is a verb.

48. The _____________speech is also called as reported speech.

A. Direct
B. Indirect
C. Indefinite
D. Definite

Answer: Option B
Solution: The Indirect speech is also called as reported speech. In grammar, when you report
someone else's statement in your own words without any change in the meaning of the statement, it
is called indirect speech.

49.
Nouns that end in “Y” but have a constant before “Y” form their plural by dropping “Y”
and adding _________.
A. ves
B. es
C. s
D. ies

Answer: Option D
Solution: To get the plural of words ending in 'y', there is a rule to remember. If there is a vowel
before the y, you just add 's'. If there is a consonant before the 'y', drop the 'y' and add 'ies'.

50. 'A' and 'an' are the ___________--articles

A. Definite
B. Indefinite
C. Particular
D. Specified

Answer: Option B
Solution: 'A' and 'an' are the Indefinite articles. The indefinite article (a, an) is used before a noun
that is general or when its identity is not known.