कर्मचारी राज्य बीर्ा निगर् , ,

पंचदीप भवि सी॰ आई॰ जी॰ र्ागम िई नदल्ली

श्रर् एवं रोजगार र्ंत्रालय, भारत सरकार Panchdeep Bhawan, CIG Marg, New Delhi-02
EMPLOYEES’ STATE INSURANCE CORPORATION Email : jd-rectt@esic.nic.in
(Ministry of Labour & Employment, Govt of India) Website : www.esic.gov.in

ONLINE EXAMINATION

FOR PROMOTION OF:

1. SOCIAL SECURITY OFFICER (SSO)
2. ASSISTANT/HEAD CLERK
3. UPPER DIVISION CLERK (UDC)
4. LOWER DIVISION CLERK (LDC)
5. PERSONAL ASSISTANT

Date of Examination: 5th July 2025

INFORMATION HANDOUT
INTRODUCTION:
1. This Handout describes the kind of tests which will be given to you in the Online Examination.
2. The examination comprises an Objective type (on-line) test. Special attention should be paid on objective
type test, since this is different from the usual school/college examinations.
3. In objective type tests, for the questions, answers are not to be written in words or sentences. There is more
than one answer suggested for each question. These are shown against each question. Of these, there is
only ONE right answer. You have to select the right answer from amongst the given answers.

Structure of the test for the post of Social Security Officer (SSO)
Sr. Name of the Test/Paper No. of Max. Version Duration
No. Questions Marks
1 ESI Act, Local 100 100 Bilingual 120 Minutes
Office/Accounts/Medical/Recovery i.e. Hindi
manual, Drafting & Office and
Procedure, English
2 FR/SR/GFR/Pension/Conduct Rules 100 100 120 Minutes
and Book Keeping
3 Administrative Law & Principles of 100 100 120 Minutes
Management
Total 300 300 360 Minutes

Note: Exam will be conducted in three sessions/shifts. 3 Papers will be conducted in 3 different
shifts.

Call letters will be separate for each paper i.e. each shift.

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 Structure of the test for the post of Assistant/Head Clerk
Sr. No. Name of the Test/Paper No. of Max. Version Duration
Questions Marks
1 English Language 100 100 English 120 Minutes
2 ESI Scheme & Office Procedure 100 100 English & 120 Minutes
Hindi
3 Arithmetic, Mathematical Ability, 100 100 English & 120 Minutes
Gen. Mental Ability & General Hindi
Knowledge
Total 300 300 360 Minutes

Note: Exam will be conducted in three sessions/shifts. 3 Papers will be conducted in 3 different
shifts.

Call letters will be separate for each paper i.e. each shift.

Structure of the test for the post of Upper Division Clerk (UDC)
Sr. Name of the Test/Paper No. of Max. Version Duration
No. Questions Marks
1 English Language 100 100 English 120 Minutes
2 ESI Scheme & Office 100 100 English & 90 Minutes
Procedure Hindi
3 Arithmetic 50 50 English & 60 Minutes
Hindi
Total 250 250 270 Minutes

Note: Exam will be conducted in three sessions/shifts. 3 Papers will be conducted in 3 different
shifts.

Call letters will be separate for each paper i.e. each shift.

Structure of the test for the post of Lower Division Clerk (LDC)
Sr. No. Name of the Test No. of Max. Version Duration
Questions Marks
1 English 25 25 English
2 Arithmetic 25 25 English &
Hindi
3 General Awareness 40 40 English &
Hindi 120 Minutes
4 ESI Scheme 10 10 English &
Hindi
Total 100 100 120 Minutes

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 Structure of the test for the post of Personal Assistant
Sr. No. Name of the Test No. of Max. Version Duration
Questions Marks
1 General Awareness 200 200 English &
Hindi
2 English Language (Comprehension English 120 Minutes
& writing ability of English
Language)
Total 200 200 120 Minutes

The time for the test will be 60/90/120 minutes, as applicable; however, you may have to be at the venue for
approximately 120/150/180 minutes respectively including the time required for logging in, checking of the call
letters, going through the instructions etc. All tests will be provided in bilingual i.e. English and Hindi except test of
English language. You can attempt any question in a section/paper at any point of time during the time allotted for
that section/paper. All the objective questions will have multiple choices. Out of the four answers to a question
only one will be the correct answer. You have to select the most appropriate answer and ‘mouse click’ that
alternative which you feel is appropriate/correct. The alternative/ option that you have clicked on will be
treated as your answer to that question. There will be no penalty for wrong answers marked by you.
However, you are advised not to mark your answers by random guessing.

Please note that the types of questions in this handout are only illustrative and not exhaustive. In the
actual examination you will find questions of a higher difficulty level on some or all of these types and
also questions on the types not mentioned here.
Some sample questions are given below.

ENGLISH LANGUAGE
This is a test to see how well you know English. Your English language ability would be tested through questions
on grammar, vocabulary, sentence completion, synonyms, antonyms, comprehension of a passage, etc. Study
and answer the sample questions given below :

Q.1-3. Directions : Pick out the most appropriate word from amongst the words given below each sentence to
complete it meaningfully.

Q.1. He quickly glanced .............................. the book to find what it said about the Indian economy.
(1) at (2) through (3) in (4) to

Q.2. The counsel urged the court to ........................... down the obnoxious law.
(1) enact (2) enforce (3) cancel (4) strike

Q.3. The local official ........................... the Minister of the situation.

(1) explained (2) warned (3) apprised (4) told

Q.4-6. Directions : Read each sentence to find out whether there is any grammatical error in it. The error, if
any, will be in one part of the sentence. The number of that part of the sentence is your answer. If there
is no error, the answer is No error

Q.4. I am twenty two years old / when I first / joined the bank. No error
(1) (2) (3) (4)
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Q.5. To the Hindus / the Ganga is holier than / any other river. No error
(1) (2) (3) (4)

Q.6. Of all the teachers / in our school / our class teacher were very strict. No error
(1) (2) (3) (4)

ARITHMETIC / MATHEMATICAL ABILITY

Q.1. At 10 paise each, how many paise will 6 lemons cost ?
(1) 6 (2) 10 (3) 60 (4) 610
Q.2. Which of the following can be exact multiple of 4 ?
(1) 27114 (2) 58204 (3) 48402 (4) 32286

Q.3. If the profit made by selling a pen for Rs. 10 is as much as its cost, what is the cost price of the pen ?
(1) Rs. 3/- (2) Rs. 5/- (3) Rs. 10/- (4) Rs. 20/-
Q.4. 2168 + 3154 + 2369 = ?
(1) 7791 (2) 7691 (3) 7681 (4) 7781

Q.5. If 3 workers collect 48 Kg. Cotton in 4 days, how many kg. Cotton will 9 workers collect in 2 days ?
(1) 216 (2) 32 (3) 108 (4) 72

MENTAL ABILITY TEST

Q.1. The town of Paranda is located on Green lake. The town of Akram is West of Paranda. Tokhada is East
of Akram but West of Paranda. Kakran is East of Bopri but West of Tokhada and Akram. If they are all in
the same district, which town is the farthest West ?
(1) Paranda (2) Kakran (3) Akram (4) Other than those given as options

Q.2. In a row of girls, if Seeta who is 10th from the left and Lina who is 9th from the right interchange their
seats, Seeta becomes 15th from the left. How many girls are there in the row ?
(1) 16 (2) 18 (3) 19 (4) Other than those given as options

Q.3. If the letters in the word TOPS can be rearranged to form a meaningful word beginning with O, the last
letter of that word is your answer. If more than one such word can be formed, M is the answer and if no
such word can be formed, X is the answer.
(1) T (2) M (3) X (4) Other than those given as options

Q.4. Sohanlal purchased 120 reams of paper at Rs.100 per ream. The expenditure on transport was Rs.480.
He had to pay an octroi duty of 50 paise per ream and the coolie charges were Rs.60. What should be
the selling price of each ream if he wants a profit of 20% ?
(1) Rs.126 (2) Rs.115.50 (3) Rs.105 (4) Other than those given as options

Q.5-6. Directions : Given below is a table showing percentages out of a total of 700 employees ranking six
attributes that help promotion. Rank I is the highest. Study the table carefully and answer questions that
follow :

% of Employees Giving Different Ranks

Attribute
I II III IV V VI
Seniority 32 17 22 19 5 5
Perseverance 14 19 17 9 27 14
Efficiency 15 19 21 14 14 17
Intelligence 10 14 10 14 17 35
Honesty 24 17 7 9 27 16
Sociability 5 14 23 35 10 13
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Q.5. Which attribute for promotion has received the highest rank ?
(1) Perseverance (2) Seniority (3) Honesty (4) Other than those given as options

Q.6. How many employees gave rank III to intelligence ?

(1) 119 (2) 98 (3) 77 (4) Other than those given as options

GENERAL AWARENESS / GENERAL KNOWLEDGE

Q.1. In which of the following states is the number of people living below poverty line the maximum ?
(1) Bihar (2) Andhra Pradesh (3) Uttar Pradesh (4) Other than those given as options
Q.2. Tarapore atomic power plant is located in –––––
(1) Bihar (2) Gujarat (3) Madhya Pradesh (4) Other than those given as options

Q.3. Which of the following authorities issues licences to LIC agents in India ?
(1) IRDA (2) RBI (3) LIC (4) Other than those given as options

Q.4. Which of the following sectors contributes maximum in deciding the growth in income of the states in India ?
(1) Energy (2) Tourism (3) Service (4) Other than those given as options

Q.5. Who is the person closely associated with Operation Flood Programme ?
(1) Dr. V. Kurien (2) Dr. M. S. Swaminathan
(3) Dr. Amartya Sen (4) Other than those given as option

Questions in the other tests will be based on the relevant information, Acts and rules,
circulars, etc.

Details of the Objective On-line Examination Pattern:

(1) The examination would be conducted online i.e. on a computer.

(2) The test will be in English & Hindi.
(3) All the questions will have multiple choices. Out of the four answers to a question only one will be the
correct answer. The candidate has to select the most appropriate answer and ‘mouse click’ that
alternative which he/ she feels is appropriate/ correct. The alternative/ option that is clicked on
and saved (or marked for review) will be treated as the answer to that question. Answer to any
question will be considered for final evaluation, only when candidates have submitted the
answers by clicking on “Save & Next” or “Mark for Review & Next”.
(4) The clock has been set at the server and the countdown timer at the top right corner of your screen will
display the time remaining for you to complete the exam. When the clock runs out the exam ends by
default - you are not required to end or submit your exam.
(5) The Question Palette displayed on the right side of screen will show the status of each question using
one of the following symbols :

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 The Marked for Review status for a question simply indicates that you would like to look at that question
again. If a question is answered and Marked for Review, your answer for that question will be considered
in the evaluation.
(6) To select a question to answer, you can do one of the following :
(a) Click on the question number on the question palette at the right of your screen to go to that numbered
question directly. Note that using this option does NOT save your answer to the current question.
(b) Click on ‘Save & Next’ to save answer to current question and to go to the next question in sequence.
(c) Click on ‘Mark for Review and Next’ to save answer to current question, mark it for review, and to go to
the next question in sequence.
(7) To select your answer, click on one of the option buttons.
(8) To change your answer, click another desired option button.
(9) To save your answer, you MUST click on Save & Next.
(10) To deselect a chosen answer, click on the chosen option again or click on the Clear Response button.
(11) To mark a question for review click on Mark for Review & Next. If an answer is selected for a question
that is Marked for Review, the answer will be considered in the final evaluation.
(12) To change an answer to a question, first select the question and then click on the new answer option
followed by a click on the Save & Next button.
(13) Questions that are saved or marked for review after answering will ONLY be considered for
evaluation.
(14) Papers are separately timed. You can attempt any question in a particular paper during the time allotted
to that paper only.
(15) The candidates are requested to follow the instructions of the “Test Administrator” carefully. If any
candidate does not follow the instructions / rules, it would be treated as a case of misconduct/ adoption of
unfair means and such a candidate would be liable for debarment from appearing for examinations for a
period as decided by the ESIC.
(16) The candidates may ask the Test Administrator about their doubts or questions only before the
commencement of the test. No query shall be entertained after the commencement of the examination.
(17) After the expiry of test duration, the candidates will not be able to attempt any objective question or check
their answers. The answers of the candidate would be saved automatically by the computer system even
if he/ she has not clicked the “Submit” button.
(18) Please note :
(a) Candidates will not be allowed to “finally submit” unless they have exhausted the actual test time.
(b) Under no circumstances should a candidate click on any of the ‘keyboard keys’ once the exam
starts as this will lock the exam.

B] General Instructions:

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(1) Please note the date, time and venue address of the examination is given in the call letter.
(2) You may visit the venue one day before the Examination to confirm the location so that you are able to
report on time (as printed on the call letter) on the day of the examination. Late comers will not be
allowed.
(3) The call letter should be brought with you to the examination venue along with your recent passport size
photograph duly and authenticated by the company pasted on it.
(4) You must scrupulously follow the instructions of the Test Administrator and ESIC Representative at the
examination venue. If you violate the instructions, you will be disqualified and will be asked to leave the
examination venue.
(5) Use of calculators (separate or with watch), books, note books or written notes, cell phones (with or
without camera facility), or any other electronic device will NOT be allowed during the examination.
(6) Your responses (answers) will be analysed with other candidates to detect patterns of similarity of right
and wrong answers. If in the analytical procedure adopted in this regard, it is inferred/concluded that the
responses have been shared and scores obtained are not genuine/valid, your candidature may be
cancelled. Any candidate who is found copying or receiving or giving assistance or engaging in any
behaviour unbecoming of a candidate will not be considered for assessment. ESIC may take further
action against such candidates as deemed fit by it.
(7) You should bring with you a blue ball-point pen. A sheet of paper will be provided which can be used for
rough work or taking down the question number you would like to review at the end of the test before
submitting your answers. After the test is over you MUST hand over this sheet of paper to the Test
Administrator before leaving the venue.
(8) The possibility for occurrences of some problem in the administration of the examination cannot be ruled
out completely which may impact test delivery and/or result from being generated. In that event, every
effort will be made to rectify such problem, which may include the conduct of another examination if
considered necessary. Decision of the test conducting body in this regard shall be final. Candidates not
willing to accept such change shall loose his/her candidature for this exam.
(9) If the examination is held in more than one session, the scores across various sessions will be equated to
adjust for slight differences in difficulty level of different test batteries used across sessions. More than
one session is required if the nodes capacity is less or some technical disruption takes place at any
centre or for any candidate.
(10) Anyone found to be disclosing, publishing, reproducing, transmitting, storing or facilitating transmission
and storage of test contents in any form or any information therein in whole or part thereof or by any
means verbal or written, electronic or mechanical or taking away the papers supplied in the examination
hall or found to be in unauthorised possession of test content is likely to be prosecuted.

(11) Candidates are advised to take note of “The Public Examinations (Prevention of Unfair Means) Act,
2024”.

IMPORTANT POINTS TO REMEMBER:

You are advised to bring with you the following for all the shifts of exam you are appearing for:
(i) Call Letter with photograph affixed on it,
(ii) One blue ball-point pen
(iii) ESIC Employee ID Card.

WISH YOU GOOD LUCK!

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