PDF 2
PDF 2
Good afternoon,
Flagging the below media inquiry to all three of you, given its specifics. FWIW, I don't recall working
with this reporter in the past.
Thanks,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can
decide to assign a hearing officer to a docket. Is there any record of panel assignments for
dockets or votes to appoint a hearing officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on
intermediary matters and motions, does that mean that it is decision of the hearing officer, or
does it mean a decision or finding by the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for
ministerial motions, it also appears to have been affixed to roughly 1,000 substantive
decisions, including the April 2023 decision to extend the COVID-era shutoff moratorium. Was
there a vote by the PURA commissioners to approve motion 88 in docket 20-01-15, or was
this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why did the
other commissioners not vote on this matter, as it affected nearly every ratepayer in the
state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the
other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a
fair hearing because the process has not followed state statute?
8. Any other comments you would like to supply would be welcome.
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Good afternoon,
Flagging the below media inquiry to all three of you, given its specifics. FWIW, I don't recall working with this reporter in
the past.
Thanks,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any attachments unless you
trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that Chairwoman Marissa Gillett
has been issuing rulings and determinations on docket motions under the name of PURA Executive Secretary Jeffrey
Gaudiosi without indicating that it was a decision of the hearing officer, leading utility companies to believe such
decisions were made by the full Authority. According to information I have received, this has been done roughly 5,000
1
25-7-7 Production Inside Investigator-3
times since 2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing legal
conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about nothing,” I do have some
questions I am hoping you can address for the story, which will be published on 1/5. The questions are listed below. Feel
free to respond via email or we can set up a phone call, or I can meet in person (I live in New Britain). Just let me know
what works best for you.
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can decide to assign a
hearing officer to a docket. Is there any record of panel assignments for dockets or votes to appoint a hearing
officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on intermediary matters
and motions, does that mean that it is decision of the hearing officer, or does it mean a decision or finding by
the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for ministerial motions, it
also appears to have been affixed to roughly 1,000 substantive decisions, including the April 2023 decision to
extend the COVID-era shutoff moratorium. Was there a vote by the PURA commissioners to approve motion 88
in docket 20-01-15, or was this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why
did the other commissioners not vote on this matter, as it affected nearly every ratepayer in the state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the other commissioners
regarding a draft decision? How far in advance do the other commissioners see the draft decision before voting
on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a fair hearing
because the process has not followed state statute?
8. Any other comments you would like to supply would be welcome.
In order to include your comments in the feature article, I will need to get responses back by end of day, Wednesday
12/18. I thank you for your time and consideration and look forward to hearing from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
2
25-7-7 Production Inside Investigator-4
From: O"Connor, Taren
To: Gillett, Marissa; Muska, Scott; Govert, Theresa
Subject: Re: Media Inquiry: PURA Chair acting as hearing officer/ executive secretary signature
Date: Friday, December 13, 2024 11:23:57 AM
Attachments: image001.png
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Outlook-wbmjowem.png
Outlook-v0uyx4lh.png
Outlook-ixgbju5y.png
Outlook-yxhjgypv.png
Outlook-x1vgcdpd.png
Outlook-g3fkavi0.png
Outlook-pmjociy0.png
Good morning,
Thank you,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
Good afternoon,
Flagging the below media inquiry to all three of you, given its specifics. FWIW, I don't recall working
with this reporter in the past.
Thanks,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can
decide to assign a hearing officer to a docket. Is there any record of panel assignments for
dockets or votes to appoint a hearing officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on
intermediary matters and motions, does that mean that it is decision of the hearing officer, or
does it mean a decision or finding by the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for
ministerial motions, it also appears to have been affixed to roughly 1,000 substantive
decisions, including the April 2023 decision to extend the COVID-era shutoff moratorium. Was
there a vote by the PURA commissioners to approve motion 88 in docket 20-01-15, or was
this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why did the
other commissioners not vote on this matter, as it affected nearly every ratepayer in the
state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the
other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a
fair hearing because the process has not followed state statute?
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
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From: Gillett, Marissa
To: Muska, Scott
Subject: Gillett, Marissa replied to a comment in "12.12.24 Media Inquiry"
Date: Tuesday, December 17, 2024 1:49:41 PM
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Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before PURA?
This question appears to conflate the term "hearing officer," as defined in Section 16-2,
with "presiding officer," as defined in Section 4-166(13). It is important to note that
these terms are not synonymous and carry distinct legal definitions and procedural
implications. Therefore the answer is no - the Chair does not act as a hearing officer. A
hearing officer is a member of PURA staff (usually a staff attorney) designated under
General Statutes § 16-2(c) to conduct a proceeding, ascertain facts, and issue a
proposed final decision under § 4-179 for the commissioner panel’s consideration. If a
hearing officer is assigned, the commissioners are generally not involved in the
proceeding until a proposed final decision has been rendered by the hearing officer.
The Authority designates hearing officers only on rare occasions and usually for less
consequential matters. Technically, the panel of commissioners could delegate the
hearing officer responsibilities to one or more commissioners; however, this power has
never been exercised to our knowledge.
2. State statute says the PURA chair can assign a 3-person panel and that 3-person
panel can decide to assign a hearing officer to a docket. Is there any record of
panel assignments for dockets or votes to appoint a hearing officer?
Every panel assignment is part of the public record and is available through PURA’s
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the Chair) to
preside at a hearing of the panel of commissioners. The designation is made by the
Chair in the public case management database and through notices in the docket.
4. While the use of the executive secretary’s signature block has previously been
used for ministerial motions, it also appears to have been affixed to roughly
1,000 substantive decisions, including the April 2023 decision to extend the
COVID-era shutoff moratorium. Was there a vote by the PURA commissioners to
approve motion 88 in docket 20-01-15, or was this a decision solely by
Chairwoman Gillett acting as the hearing officer? If so, why did the other
commissioners not vote on this matter, as it affected nearly every ratepayer in
the state?
Under the UAPA, the presiding officer is authorized to exercise a variety of powers in
conducting an orderly proceeding, including issuing procedural and intermediary rulings. As
noted above, if a majority of commissioner object to a specific ruling, that majority may issue
appropriate orders. This process permits the Authority to efficiently manage proceedings
while ensuring that all commissioners have an opportunity to weigh in on any ruling.
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15 motions for
party or intervenor requests or consultant notices; 26 motions for extensions of time;
62 motions for protective treatment; and 22 other procedural or evidentiary motions. The vast
majority of the motions were granted or granted in part. At no point did a majority of the
commissioners disagree with any of these motion rulings and exercise their right to issue
appropriate orders. Importantly, the commissioners engage in a continuous consultation
process on all matters in a proceeding, including through monthly decisional staff meetings on
all open matters, bi-weekly commissioner meetings, ad hoc conversations and meetings, and
by email. Further, the commissioners are all in the hearing room when evidentiary issues and
disputes arise and may discuss the issue in public or request a recess. All commissioners
have the opportunity to weigh in on any issue, both before and after a ruling is issued.
In addition, to the extent any person feels aggrieved by what the person deems a
substantive ruling of the Authority, whether by the presiding officer or by a majority of the
Consequently, with respect to Motion No. 88 issued in Docket No. 20-03-15 referenced
above, the Authority received a motion from elected leaders with only one entity (Operation
Fuel) commenting and no one filing an objection. As such, the presiding officer issued a ruling,
the ruling was not subsequently modified by a majority of commissioners assigned to the
proceeding as is their right, and the ruling was not appealed or challenged by any party or
intervenor. The matter was discussed with all commissioners in advance of the ruling. In
summary, the motion was fully considered by the panel of commissioners and resolved with
no one opposing or appealing the determination. Any attempt to characterize this as a
procedural error would ignore both the facts and applicable law.
The Connecticut Supreme Court has repeatedly affirmed that the General Assembly
establishes by statute which cases are deemed “contested” and subject to procedural
safeguards of the UAPA. See High Watch Recovery Ctr., Inc. v. Dep't of Pub. Health,
347 Conn. 317, 328–29 (2023) (“The legislature has the primary and continuing role in
deciding which class of proceedings should enjoy the full panoply of procedural
protections afforded by the UAPA to contested cases, including the right to appellate
review by the judiciary. Deciding which class of cases qualifies for contested case
status reflects an important matter of public policy and the primary responsibility for
formulating public policy must remain with the legislature.”).
The courts also have an important role in interpreting the governing statutes and
applying a three-part test to determine whether a proceeding is subject to the UAPA.
See High Watch Recovery, 347 Conn. at 328.
Importantly, the agency conducting a proceeding does not determine whether the
proceeding is contested or uncontested. This is for the obvious reason that the agency
issuing a decision should not be the arbiter of whether its decision is subject to
appeal. In fact, the agency’s characterization of a proceeding as either contested or
uncontested is irrelevant to the legal analysis. See High Watch Recovery Ctr., Inc. v.
Dep't of Pub. Health, 207 Conn.App. 397, 416 (2023) (“the hearing officer could not
have converted the proceeding into a contested case by her words alone, . . .”).
If a party in an agency proceeding believes it has been aggrieved by the agency, the
party may seek an administrative appeal. At that time, the court will determine, based
on the applicable statutes, whether the proceeding is contested and, therefore,
subject to the UAPA.
6. Who prepares a draft decision and what is the process? Are there meetings held
with the other commissioners regarding a draft decision? How far in advance do
the other commissioners see the draft decision before voting on it?
In addition to this process, the Authority holds monthly sector meetings where
decisional lead staff give comprehensive reports on all active and upcoming matters before
the agency, as well as several other opportunities for review and discussion around a specific
case or matter being considered. Commissioners always have the ability to coordinate a
meeting with decisional staff through PURA’s Chief of Staff, as well as partake in scheduled
briefings and deliberations. Bi-weekly commissioner meetings took place regularly until they
were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that they
were not given a fair hearing because the process has not followed state
statute?
No. The Authority complies strictly with all procedural and due process requirements.
The utility companies have the right to seek an administrative appeal of any final
decision and to raise any claims, including due process claims, in that appeal. Parties
will often resort to due process claims when the substance of their appeal is unlikely to
prevail in court. In light of the fact that courts have continued to affirm the Authority’s
recent decisions, it is unsurprising (if not expected) that the utilities would now
attempt to raise procedural complaints — a de facto acknowledgement that their
substantive arguments lack merit or are manifestly anemic. .
Good morning,
Thank you,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
Good afternoon,
Flagging the below media inquiry to all three of you, given its specifics. FWIW, I don't recall working
with this reporter in the past.
Thanks,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Good afternoon,
Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before PURA?
This question appears to conflate the term "hearing officer," as defined in Section 16-2,
with "presiding officer," as defined in Section 4-166(13). It is important to note that
these terms are not synonymous and carry distinct legal definitions and procedural
implications. Therefore the answer is no - the Chair does not act as a hearing officer. A
hearing officer is a member of PURA staff (usually a staff attorney) designated under
General Statutes § 16-2(c) to conduct a proceeding, ascertain facts, and issue a
proposed final decision under § 4-179 for the commissioner panel’s consideration. If a
hearing officer is assigned, the commissioners are generally not involved in the
proceeding until a proposed final decision has been rendered by the hearing officer.
The Authority designates hearing officers only on rare occasions and usually for less
consequential matters. Technically, the panel of commissioners could delegate the
hearing officer responsibilities to one or more commissioners; however, this power has
never been exercised to our knowledge.
2. State statute says the PURA chair can assign a 3-person panel and that 3-person
panel can decide to assign a hearing officer to a docket. Is there any record of
panel assignments for dockets or votes to appoint a hearing officer?
Every panel assignment is part of the public record and is available through PURA’s
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the Chair) to
preside at a hearing of the panel of commissioners. The designation is made by the
Chair in the public case management database and through notices in the docket.
4. While the use of the executive secretary’s signature block has previously been
used for ministerial motions, it also appears to have been affixed to roughly
1,000 substantive decisions, including the April 2023 decision to extend the
COVID-era shutoff moratorium. Was there a vote by the PURA commissioners to
approve motion 88 in docket 20-01-15, or was this a decision solely by
Chairwoman Gillett acting as the hearing officer? If so, why did the other
commissioners not vote on this matter, as it affected nearly every ratepayer in
the state?
Under the UAPA, the presiding officer is authorized to exercise a variety of powers in
conducting an orderly proceeding, including issuing procedural and intermediary rulings. As
noted above, if a majority of commissioner object to a specific ruling, that majority may issue
appropriate orders. This process permits the Authority to efficiently manage proceedings
while ensuring that all commissioners have an opportunity to weigh in on any ruling.
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15 motions for
party or intervenor requests or consultant notices; 26 motions for extensions of time;
62 motions for protective treatment; and 22 other procedural or evidentiary motions. The vast
majority of the motions were granted or granted in part. At no point did a majority of the
commissioners disagree with any of these motion rulings and exercise their right to issue
appropriate orders. Importantly, the commissioners engage in a continuous consultation
process on all matters in a proceeding, including through monthly decisional staff meetings on
all open matters, bi-weekly commissioner meetings, ad hoc conversations and meetings, and
by email. Further, the commissioners are all in the hearing room when evidentiary issues and
disputes arise and may discuss the issue in public or request a recess. All commissioners
have the opportunity to weigh in on any issue, both before and after a ruling is issued.
In addition, to the extent any person feels aggrieved by what the person deems a
substantive ruling of the Authority, whether by the presiding officer or by a majority of the
Consequently, with respect to Motion No. 88 issued in Docket No. 20-03-15 referenced
above, the Authority received a motion from elected leaders with only one entity (Operation
Fuel) commenting and no one filing an objection. As such, the presiding officer issued a ruling,
the ruling was not subsequently modified by a majority of commissioners assigned to the
proceeding as is their right, and the ruling was not appealed or challenged by any party or
intervenor. The matter was discussed with all commissioners in advance of the ruling. In
summary, the motion was fully considered by the panel of commissioners and resolved with
no one opposing or appealing the determination. Any attempt to characterize this as a
procedural error would ignore both the facts and applicable law.
The Connecticut Supreme Court has repeatedly affirmed that the General Assembly
establishes by statute which cases are deemed “contested” and subject to procedural
safeguards of the UAPA. See High Watch Recovery Ctr., Inc. v. Dep't of Pub. Health,
347 Conn. 317, 328–29 (2023) (“The legislature has the primary and continuing role in
deciding which class of proceedings should enjoy the full panoply of procedural
protections afforded by the UAPA to contested cases, including the right to appellate
review by the judiciary. Deciding which class of cases qualifies for contested case
status reflects an important matter of public policy and the primary responsibility for
formulating public policy must remain with the legislature.”).
The courts also have an important role in interpreting the governing statutes and
applying a three-part test to determine whether a proceeding is subject to the UAPA.
See High Watch Recovery, 347 Conn. at 328.
Importantly, the agency conducting a proceeding does not determine whether the
proceeding is contested or uncontested. This is for the obvious reason that the agency
issuing a decision should not be the arbiter of whether its decision is subject to
appeal. In fact, the agency’s characterization of a proceeding as either contested or
uncontested is irrelevant to the legal analysis. See High Watch Recovery Ctr., Inc. v.
Dep't of Pub. Health, 207 Conn.App. 397, 416 (2023) (“the hearing officer could not
have converted the proceeding into a contested case by her words alone, . . .”).
If a party in an agency proceeding believes it has been aggrieved by the agency, the
party may seek an administrative appeal. At that time, the court will determine, based
on the applicable statutes, whether the proceeding is contested and, therefore,
subject to the UAPA.
6. Who prepares a draft decision and what is the process? Are there meetings held
with the other commissioners regarding a draft decision? How far in advance do
the other commissioners see the draft decision before voting on it?
In addition to this process, the Authority holds monthly sector meetings where
decisional lead staff give comprehensive reports on all active and upcoming matters before
the agency, as well as several other opportunities for review and discussion around a specific
case or matter being considered. Commissioners always have the ability to coordinate a
meeting with decisional staff through PURA’s Chief of Staff, as well as partake in scheduled
briefings and deliberations. Bi-weekly commissioner meetings took place regularly until they
were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that they
were not given a fair hearing because the process has not followed state
statute?
No. The Authority complies strictly with all procedural and due process requirements.
The utility companies have the right to seek an administrative appeal of any final
decision and to raise any claims, including due process claims, in that appeal. Parties
will often resort to due process claims when the substance of their appeal is unlikely to
prevail in court. In light of the fact that courts have continued to affirm the Authority’s
recent decisions, it is unsurprising (if not expected) that the utilities would now
attempt to raise procedural complaints — a de facto acknowledgement that their
substantive arguments lack merit or are manifestly anemic. .
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you! You too!
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Mr. Fitch,
Thanks for reaching out. Confirming receipt and will work to provide a response by your deadline.
Best,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Hi Scott,
We got a question back from the reporter and was hoping that you could review the drafted
response before
Theresa Govert
Chief of Staff | PURA
p: 860-817-3115
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you for the response.
In regards to the first question, has chairman Gillett been acting as presiding officer is all cases
before PURA? Your answer seems to imply that she has.
The rest of the answers are appreciated and those comments will be included in the piece.
Best,
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Good afternoon,
Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before PURA?
This question appears to conflate the term "hearing officer," as defined in Section 16-2,
with "presiding officer," as defined in Section 4-166(13). It is important to note that
these terms are not synonymous and carry distinct legal definitions and procedural
implications. Therefore the answer is no - the Chair does not act as a hearing officer. A
hearing officer is a member of PURA staff (usually a staff attorney) designated under
General Statutes § 16-2(c) to conduct a proceeding, ascertain facts, and issue a
2. State statute says the PURA chair can assign a 3-person panel and that 3-person
panel can decide to assign a hearing officer to a docket. Is there any record of
panel assignments for dockets or votes to appoint a hearing officer?
Every panel assignment is part of the public record and is available through PURA’s
public case management database. For most of its recent history, and until August
2024, PURA has only had 3 commissioners; therefore, the panel has, by default, been
the full panel of commissioners. As noted above, in the rare event that the panel
delegates a matter to a hearing officer, the designation is completed through
consensus of the commissioners with the designation noticed to all parties in the
docket. The Authority is not aware of any objection to the designation of a hearing
officer in a proceeding.
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the Chair) to
preside at a hearing of the panel of commissioners. The designation is made by the
Chair in the public case management database and through notices in the docket.
4. While the use of the executive secretary’s signature block has previously been
used for ministerial motions, it also appears to have been affixed to roughly
1,000 substantive decisions, including the April 2023 decision to extend the
COVID-era shutoff moratorium. Was there a vote by the PURA commissioners to
approve motion 88 in docket 20-01-15, or was this a decision solely by
Chairwoman Gillett acting as the hearing officer? If so, why did the other
Under the UAPA, the presiding officer is authorized to exercise a variety of powers in
conducting an orderly proceeding, including issuing procedural and intermediary rulings. As
noted above, if a majority of commissioner object to a specific ruling, that majority may issue
appropriate orders. This process permits the Authority to efficiently manage proceedings
while ensuring that all commissioners have an opportunity to weigh in on any ruling.
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15 motions for
party or intervenor requests or consultant notices; 26 motions for extensions of time;
62 motions for protective treatment; and 22 other procedural or evidentiary motions. The vast
majority of the motions were granted or granted in part. At no point did a majority of the
commissioners disagree with any of these motion rulings and exercise their right to issue
appropriate orders. Importantly, the commissioners engage in a continuous consultation
process on all matters in a proceeding, including through monthly decisional staff meetings on
all open matters, bi-weekly commissioner meetings, ad hoc conversations and meetings, and
by email. Further, the commissioners are all in the hearing room when evidentiary issues and
disputes arise and may discuss the issue in public or request a recess. All commissioners
have the opportunity to weigh in on any issue, both before and after a ruling is issued.
In addition, to the extent any person feels aggrieved by what the person deems a
substantive ruling of the Authority, whether by the presiding officer or by a majority of the
commissioners, that person is entitled to seek an administrative appeal. No one is deprived
any procedural rights based on who issues the ruling.
Consequently, with respect to Motion No. 88 issued in Docket No. 20-03-15 referenced
above, the Authority received a motion from elected leaders with only one entity (Operation
Fuel) commenting and no one filing an objection. As such, the presiding officer issued a ruling,
the ruling was not subsequently modified by a majority of commissioners assigned to the
proceeding as is their right, and the ruling was not appealed or challenged by any party or
intervenor. The matter was discussed with all commissioners in advance of the ruling. In
summary, the motion was fully considered by the panel of commissioners and resolved with
no one opposing or appealing the determination. Any attempt to characterize this as a
procedural error would ignore both the facts and applicable law.
The Connecticut Supreme Court has repeatedly affirmed that the General Assembly
establishes by statute which cases are deemed “contested” and subject to procedural
safeguards of the UAPA. See High Watch Recovery Ctr., Inc. v. Dep't of Pub. Health,
347 Conn. 317, 328–29 (2023) (“The legislature has the primary and continuing role in
The courts also have an important role in interpreting the governing statutes and
applying a three-part test to determine whether a proceeding is subject to the UAPA.
See High Watch Recovery, 347 Conn. at 328.
Importantly, the agency conducting a proceeding does not determine whether the
proceeding is contested or uncontested. This is for the obvious reason that the agency
issuing a decision should not be the arbiter of whether its decision is subject to
appeal. In fact, the agency’s characterization of a proceeding as either contested or
uncontested is irrelevant to the legal analysis. See High Watch Recovery Ctr., Inc. v.
Dep't of Pub. Health, 207 Conn.App. 397, 416 (2023) (“the hearing officer could not
have converted the proceeding into a contested case by her words alone, . . .”).
If a party in an agency proceeding believes it has been aggrieved by the agency, the
party may seek an administrative appeal. At that time, the court will determine, based
on the applicable statutes, whether the proceeding is contested and, therefore,
subject to the UAPA.
6. Who prepares a draft decision and what is the process? Are there meetings held
with the other commissioners regarding a draft decision? How far in advance do
the other commissioners see the draft decision before voting on it?
Proposed final decisions are drafted by decisional staff, which include accountants,
finance specialists, rate design experts, engineers, research analysts, and lawyers. Proposed
final decisions are not voted on by commissioners and have no legal or precedential effect.
The Authority uses the Microsoft 365 document sharing platform Sharepoint to provide access
for decisional staff and commissioners to docket documents, including proposed final
decisions. Consequently, all commissioners may access and review proposed final decisions
and other docket documents in real time, at any time. The proposed final decision is typically
issued several weeks before the commissioners vote on the final decision. This permits time
for written exceptions and oral argument from docket participants, as well as time for the
commissioners to deliberate on any issues in the proceeding.
In addition to this process, the Authority holds monthly sector meetings where
decisional lead staff give comprehensive reports on all active and upcoming matters before
the agency, as well as several other opportunities for review and discussion around a specific
case or matter being considered. Commissioners always have the ability to coordinate a
meeting with decisional staff through PURA’s Chief of Staff, as well as partake in scheduled
briefings and deliberations. Bi-weekly commissioner meetings took place regularly until they
were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that they
No. The Authority complies strictly with all procedural and due process requirements.
The utility companies have the right to seek an administrative appeal of any final
decision and to raise any claims, including due process claims, in that appeal. Parties
will often resort to due process claims when the substance of their appeal is unlikely to
prevail in court. In light of the fact that courts have continued to affirm the Authority’s
recent decisions, it is unsurprising (if not expected) that the utilities would now
attempt to raise procedural complaints — a de facto acknowledgement that their
substantive arguments lack merit or are manifestly anemic. .
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you! You too!
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Mr. Fitch,
Thanks for reaching out. Confirming receipt and will work to provide a response by your deadline.
Best,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can
decide to assign a hearing officer to a docket. Is there any record of panel assignments for
dockets or votes to appoint a hearing officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on
intermediary matters and motions, does that mean that it is decision of the hearing officer, or
does it mean a decision or finding by the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for
ministerial motions, it also appears to have been affixed to roughly 1,000 substantive
decisions, including the April 2023 decision to extend the COVID-era shutoff moratorium. Was
there a vote by the PURA commissioners to approve motion 88 in docket 20-01-15, or was
this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why did the
other commissioners not vote on this matter, as it affected nearly every ratepayer in the
state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the
other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a
fair hearing because the process has not followed state statute?
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Thank you for the follow-up question. As we stated, General Statutes § 4-166(13) defines
the presiding officer as the person designated by the head of the agency to preside at a
hearing. As the head of PURA, Chair Gillett will generally designate herself as the presiding
officer, unless she is unable to perform the function. Notably, although the presiding officer
has numerous powers under Title 16 and the UAPA, they are not without limitation. A majority
of the panel may reverse or modify any order of the presiding officer. Because of this, the
presiding officer will generally ensure a consensus before ruling.
To answer the specific question, the Chair has not acted as the presiding officer on all dockets
or during all hearings held during her tenure. As noted in one of our other responses, for
example, Vice Chairman Betkoski issued a sole commissioner decision in Docket No. 13-01-
32 during the chair’s tenure. Other notable contested proceedings (in these examples, rate
cases) in which other commissioners served as the presiding officer include Connecticut
Water’s previous rate case, Docket No. 20-12-30, which the Vice Chairman presided over, as
well as Docket No. 20-10-31, another water rate case over which Commissioner Caron
presided. Additionally, while PURA oversees the initiation of over 300 dockets each year,
many are routine licensing dockets or other matters in which there are not formal hearings or
intermediary rulings that require action by a presiding officer. While the commissioner panels
for all of these dockets are publicly available through the agency’s case management
database, we do not explicitly track panel assignments, so the previous examples were
provided in good faith based on recent recollections.
Theresa Govert
Chief of Staff | PURA
p: 860-817-3115
Theresa Govert
Chief of Staff | PURA
p: 860-817-3115
See below
Scott Muska
General Counsel | Legal Director
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-830-0584 | e: [email protected]
ct.gov/pura
Hi Scott,
We got a question back from the reporter and was hoping that you could review the drafted
response before
Good afternoon,
Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before PURA?
This question appears to conflate the term "hearing officer," as defined in Section 16-2,
with "presiding officer," as defined in Section 4-166(13). It is important to note that
these terms are not synonymous and carry distinct legal definitions and procedural
implications. Therefore the answer is no - the Chair does not act as a hearing officer. A
hearing officer is a member of PURA staff (usually a staff attorney) designated under
General Statutes § 16-2(c) to conduct a proceeding, ascertain facts, and issue a
proposed final decision under § 4-179 for the commissioner panel’s consideration. If a
hearing officer is assigned, the commissioners are generally not involved in the
proceeding until a proposed final decision has been rendered by the hearing officer.
The Authority designates hearing officers only on rare occasions and usually for less
consequential matters. Technically, the panel of commissioners could delegate the
hearing officer responsibilities to one or more commissioners; however, this power has
never been exercised to our knowledge.
Every panel assignment is part of the public record and is available through PURA’s
public case management database. For most of its recent history, and until August
2024, PURA has only had 3 commissioners; therefore, the panel has, by default, been
the full panel of commissioners. As noted above, in the rare event that the panel
delegates a matter to a hearing officer, the designation is completed through
consensus of the commissioners with the designation noticed to all parties in the
docket. The Authority is not aware of any objection to the designation of a hearing
officer in a proceeding.
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the Chair) to
preside at a hearing of the panel of commissioners. The designation is made by the
Chair in the public case management database and through notices in the docket.
3. When only the executive secretary’s name appears at the bottom of a
correspondence on intermediary matters and motions, does that mean that it is decision
of the hearing officer, or does it mean a decision or finding by the majority of
commissioners?
4. While the use of the executive secretary’s signature block has previously been
used for ministerial motions, it also appears to have been affixed to roughly 1,000
substantive decisions, including the April 2023 decision to extend the COVID-era shutoff
moratorium. Was there a vote by the PURA commissioners to approve motion 88 in
docket 20-01-15, or was this a decision solely by Chairwoman Gillett acting as the hearing
officer? If so, why did the other commissioners not vote on this matter, as it affected
nearly every ratepayer in the state?
Under the UAPA, the presiding officer is authorized to exercise a variety of powers in
conducting an orderly proceeding, including issuing procedural and intermediary rulings. As
noted above, if a majority of commissioner object to a specific ruling, that majority may issue
appropriate orders. This process permits the Authority to efficiently manage proceedings
while ensuring that all commissioners have an opportunity to weigh in on any ruling.
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15 motions for
party or intervenor requests or consultant notices; 26 motions for extensions of time;
62 motions for protective treatment; and 22 other procedural or evidentiary motions. The vast
majority of the motions were granted or granted in part. At no point did a majority of the
In addition, to the extent any person feels aggrieved by what the person deems a
substantive ruling of the Authority, whether by the presiding officer or by a majority of the
commissioners, that person is entitled to seek an administrative appeal. No one is deprived
any procedural rights based on who issues the ruling.
Consequently, with respect to Motion No. 88 issued in Docket No. 20-03-15 referenced
above, the Authority received a motion from elected leaders with only one entity (Operation
Fuel) commenting and no one filing an objection. As such, the presiding officer issued a ruling,
the ruling was not subsequently modified by a majority of commissioners assigned to the
proceeding as is their right, and the ruling was not appealed or challenged by any party or
intervenor. The matter was discussed with all commissioners in advance of the ruling. In
summary, the motion was fully considered by the panel of commissioners and resolved with
no one opposing or appealing the determination. Any attempt to characterize this as a
procedural error would ignore both the facts and applicable law.
The Connecticut Supreme Court has repeatedly affirmed that the General Assembly
establishes by statute which cases are deemed “contested” and subject to procedural
safeguards of the UAPA. See High Watch Recovery Ctr., Inc. v. Dep't of Pub. Health,
347 Conn. 317, 328–29 (2023) (“The legislature has the primary and continuing role in
deciding which class of proceedings should enjoy the full panoply of procedural
protections afforded by the UAPA to contested cases, including the right to appellate
review by the judiciary. Deciding which class of cases qualifies for contested case
status reflects an important matter of public policy and the primary responsibility for
formulating public policy must remain with the legislature.”).
The courts also have an important role in interpreting the governing statutes and
applying a three-part test to determine whether a proceeding is subject to the UAPA.
See High Watch Recovery, 347 Conn. at 328.
Importantly, the agency conducting a proceeding does not determine whether the
proceeding is contested or uncontested. This is for the obvious reason that the agency
6. Who prepares a draft decision and what is the process? Are there meetings held
with the other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
Proposed final decisions are drafted by decisional staff, which include accountants,
finance specialists, rate design experts, engineers, research analysts, and lawyers. Proposed
final decisions are not voted on by commissioners and have no legal or precedential effect.
The Authority uses the Microsoft 365 document sharing platform Sharepoint to provide access
for decisional staff and commissioners to docket documents, including proposed final
decisions. Consequently, all commissioners may access and review proposed final decisions
and other docket documents in real time, at any time. The proposed final decision is typically
issued several weeks before the commissioners vote on the final decision. This permits time
for written exceptions and oral argument from docket participants, as well as time for the
commissioners to deliberate on any issues in the proceeding.
In addition to this process, the Authority holds monthly sector meetings where
decisional lead staff give comprehensive reports on all active and upcoming matters before
the agency, as well as several other opportunities for review and discussion around a specific
case or matter being considered. Commissioners always have the ability to coordinate a
meeting with decisional staff through PURA’s Chief of Staff, as well as partake in scheduled
briefings and deliberations. Bi-weekly commissioner meetings took place regularly until they
were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that they were
not given a fair hearing because the process has not followed state statute?
No. The Authority complies strictly with all procedural and due process requirements.
The utility companies have the right to seek an administrative appeal of any final
decision and to raise any claims, including due process claims, in that appeal. Parties
will often resort to due process claims when the substance of their appeal is unlikely to
prevail in court. In light of the fact that courts have continued to affirm the Authority’s
recent decisions, it is unsurprising (if not expected) that the utilities would now
8. Any other comments you would like to supply would be welcome.
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you! You too!
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Mr. Fitch,
Thanks for reaching out. Confirming receipt and will work to provide a response by your deadline.
Best,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can
decide to assign a hearing officer to a docket. Is there any record of panel assignments for
dockets or votes to appoint a hearing officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on
intermediary matters and motions, does that mean that it is decision of the hearing officer, or
does it mean a decision or finding by the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for
ministerial motions, it also appears to have been affixed to roughly 1,000 substantive
decisions, including the April 2023 decision to extend the COVID-era shutoff moratorium. Was
there a vote by the PURA commissioners to approve motion 88 in docket 20-01-15, or was
this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why did the
other commissioners not vote on this matter, as it affected nearly every ratepayer in the
state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the
other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Best,
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Mr. Fitch,
Thank you for the follow-up question. As we stated, General Statutes § 4-166(13) defines
the presiding officer as the person designated by the head of the agency to preside at a
hearing. As the head of PURA, Chair Gillett will generally designate herself as the presiding
officer, unless she is unable to perform the function. Notably, although the presiding officer
has numerous powers under Title 16 and the UAPA, they are not without limitation. A majority
of the panel may reverse or modify any order of the presiding officer. Because of this, the
presiding officer will generally ensure a consensus before ruling.
To answer the specific question, the Chair has not acted as the presiding officer on all dockets
or during all hearings held during her tenure. As noted in one of our other responses, for
example, Vice Chairman Betkoski issued a sole commissioner decision in Docket No. 13-01-
32 during the chair’s tenure. Other notable contested proceedings (in these examples, rate
cases) in which other commissioners served as the presiding officer include Connecticut
Water’s previous rate case, Docket No. 20-12-30, which the Vice Chairman presided over, as
well as Docket No. 20-10-31, another water rate case over which Commissioner Caron
presided. Additionally, while PURA oversees the initiation of over 300 dockets each year,
many are routine licensing dockets or other matters in which there are not formal hearings or
intermediary rulings that require action by a presiding officer. While the commissioner panels
for all of these dockets are publicly available through the agency’s case management
database, we do not explicitly track panel assignments, so the previous examples were
provided in good faith based on recent recollections.
Best,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you for the response.
In regards to the first question, has chairman Gillett been acting as presiding officer is all cases
before PURA? Your answer seems to imply that she has.
The rest of the answers are appreciated and those comments will be included in the piece.
Best,
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Good afternoon,
Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before PURA?
This question appears to conflate the term "hearing officer," as defined in Section 16-2,
with "presiding officer," as defined in Section 4-166(13). It is important to note that
these terms are not synonymous and carry distinct legal definitions and procedural
implications. Therefore the answer is no - the Chair does not act as a hearing officer. A
hearing officer is a member of PURA staff (usually a staff attorney) designated under
General Statutes § 16-2(c) to conduct a proceeding, ascertain facts, and issue a
proposed final decision under § 4-179 for the commissioner panel’s consideration. If a
hearing officer is assigned, the commissioners are generally not involved in the
proceeding until a proposed final decision has been rendered by the hearing officer.
The Authority designates hearing officers only on rare occasions and usually for less
consequential matters. Technically, the panel of commissioners could delegate the
2. State statute says the PURA chair can assign a 3-person panel and that 3-person
panel can decide to assign a hearing officer to a docket. Is there any record of
panel assignments for dockets or votes to appoint a hearing officer?
Every panel assignment is part of the public record and is available through PURA’s
public case management database. For most of its recent history, and until August
2024, PURA has only had 3 commissioners; therefore, the panel has, by default, been
the full panel of commissioners. As noted above, in the rare event that the panel
delegates a matter to a hearing officer, the designation is completed through
consensus of the commissioners with the designation noticed to all parties in the
docket. The Authority is not aware of any objection to the designation of a hearing
officer in a proceeding.
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the Chair) to
preside at a hearing of the panel of commissioners. The designation is made by the
Chair in the public case management database and through notices in the docket.
4. While the use of the executive secretary’s signature block has previously been
used for ministerial motions, it also appears to have been affixed to roughly
1,000 substantive decisions, including the April 2023 decision to extend the
COVID-era shutoff moratorium. Was there a vote by the PURA commissioners to
approve motion 88 in docket 20-01-15, or was this a decision solely by
Chairwoman Gillett acting as the hearing officer? If so, why did the other
commissioners not vote on this matter, as it affected nearly every ratepayer in
the state?
Under the UAPA, the presiding officer is authorized to exercise a variety of powers in
conducting an orderly proceeding, including issuing procedural and intermediary rulings. As
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15 motions for
party or intervenor requests or consultant notices; 26 motions for extensions of time;
62 motions for protective treatment; and 22 other procedural or evidentiary motions. The vast
majority of the motions were granted or granted in part. At no point did a majority of the
commissioners disagree with any of these motion rulings and exercise their right to issue
appropriate orders. Importantly, the commissioners engage in a continuous consultation
process on all matters in a proceeding, including through monthly decisional staff meetings on
all open matters, bi-weekly commissioner meetings, ad hoc conversations and meetings, and
by email. Further, the commissioners are all in the hearing room when evidentiary issues and
disputes arise and may discuss the issue in public or request a recess. All commissioners
have the opportunity to weigh in on any issue, both before and after a ruling is issued.
In addition, to the extent any person feels aggrieved by what the person deems a
substantive ruling of the Authority, whether by the presiding officer or by a majority of the
commissioners, that person is entitled to seek an administrative appeal. No one is deprived
any procedural rights based on who issues the ruling.
Consequently, with respect to Motion No. 88 issued in Docket No. 20-03-15 referenced
above, the Authority received a motion from elected leaders with only one entity (Operation
Fuel) commenting and no one filing an objection. As such, the presiding officer issued a ruling,
the ruling was not subsequently modified by a majority of commissioners assigned to the
proceeding as is their right, and the ruling was not appealed or challenged by any party or
intervenor. The matter was discussed with all commissioners in advance of the ruling. In
summary, the motion was fully considered by the panel of commissioners and resolved with
no one opposing or appealing the determination. Any attempt to characterize this as a
procedural error would ignore both the facts and applicable law.
The Connecticut Supreme Court has repeatedly affirmed that the General Assembly
establishes by statute which cases are deemed “contested” and subject to procedural
safeguards of the UAPA. See High Watch Recovery Ctr., Inc. v. Dep't of Pub. Health,
347 Conn. 317, 328–29 (2023) (“The legislature has the primary and continuing role in
deciding which class of proceedings should enjoy the full panoply of procedural
protections afforded by the UAPA to contested cases, including the right to appellate
review by the judiciary. Deciding which class of cases qualifies for contested case
status reflects an important matter of public policy and the primary responsibility for
formulating public policy must remain with the legislature.”).
6. Who prepares a draft decision and what is the process? Are there meetings held
with the other commissioners regarding a draft decision? How far in advance do
the other commissioners see the draft decision before voting on it?
Proposed final decisions are drafted by decisional staff, which include accountants,
finance specialists, rate design experts, engineers, research analysts, and lawyers. Proposed
final decisions are not voted on by commissioners and have no legal or precedential effect.
The Authority uses the Microsoft 365 document sharing platform Sharepoint to provide access
for decisional staff and commissioners to docket documents, including proposed final
decisions. Consequently, all commissioners may access and review proposed final decisions
and other docket documents in real time, at any time. The proposed final decision is typically
issued several weeks before the commissioners vote on the final decision. This permits time
for written exceptions and oral argument from docket participants, as well as time for the
commissioners to deliberate on any issues in the proceeding.
In addition to this process, the Authority holds monthly sector meetings where
decisional lead staff give comprehensive reports on all active and upcoming matters before
the agency, as well as several other opportunities for review and discussion around a specific
case or matter being considered. Commissioners always have the ability to coordinate a
meeting with decisional staff through PURA’s Chief of Staff, as well as partake in scheduled
briefings and deliberations. Bi-weekly commissioner meetings took place regularly until they
were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that they
were not given a fair hearing because the process has not followed state
statute?
No. The Authority complies strictly with all procedural and due process requirements.
The utility companies have the right to seek an administrative appeal of any final
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Thank you! You too!
Marc E. Fitch
CT Inside Investigator
Investigative Reporter
203-240-9085 (c)
InsideInvestigator.org
Mr. Fitch,
Thanks for reaching out. Confirming receipt and will work to provide a response by your deadline.
Best,
Taren O'Connor
Director of Legislation, Regulations and Communications
Connecticut Public Utilities Regulatory Authority
10 Franklin Square, New Britain, CT 06051
p: 860-827-2689| e: [email protected]
ct.gov/pura
EXTERNAL EMAIL: This email originated from outside of the organization. Do not click any links or open any
attachments unless you trust the sender and know the content is safe.
Dear Ms. O’Connor,
I am working on a feature story about the Public Utilities Regulatory Authority, namely that
Chairwoman Marissa Gillett has been issuing rulings and determinations on docket motions under
the name of PURA Executive Secretary Jeffrey Gaudiosi without indicating that it was a decision of
the hearing officer, leading utility companies to believe such decisions were made by the full
Authority. According to information I have received, this has been done roughly 5,000 times since
2020, and roughly 1,000 of those decisions were allegedly substantive in nature – encompassing
legal conclusions and findings of fact.
While I understand that PURA’s response to these allegations was that it was “much ado about
nothing,” I do have some questions I am hoping you can address for the story, which will be
published on 1/5. The questions are listed below. Feel free to respond via email or we can set up a
phone call, or I can meet in person (I live in New Britain). Just let me know what works best for you.
1. Has Marissa Gillet been acting as hearing officer for all matters before PURA?
2. State statute says the PURA chair can assign a 3-person panel and that 3-person panel can
decide to assign a hearing officer to a docket. Is there any record of panel assignments for
dockets or votes to appoint a hearing officer?
3. When only the executive secretary’s name appears at the bottom of a correspondence on
intermediary matters and motions, does that mean that it is decision of the hearing officer, or
does it mean a decision or finding by the majority of commissioners?
4. While the use of the executive secretary’s signature block has previously been used for
ministerial motions, it also appears to have been affixed to roughly 1,000 substantive
decisions, including the April 2023 decision to extend the COVID-era shutoff moratorium. Was
there a vote by the PURA commissioners to approve motion 88 in docket 20-01-15, or was
this a decision solely by Chairwoman Gillett acting as the hearing officer? If so, why did the
other commissioners not vote on this matter, as it affected nearly every ratepayer in the
state?
5. Who decides if a docket is contested or uncontested?
6. Who prepares a draft decision and what is the process? Are there meetings held with the
other commissioners regarding a draft decision? How far in advance do the other
commissioners see the draft decision before voting on it?
7. Are you at all concerned that utility companies could argue in court that they were not given a
fair hearing because the process has not followed state statute?
8. Any other comments you would like to supply would be welcome.
In order to include your comments in the feature article, I will need to get responses back by end of
day, Wednesday 12/18. I thank you for your time and consideration and look forward to hearing
from you.
Marc E. Fitch
Senior Investigative Reporter
CT Inside Investigator
www.insideinvestigator.org
[email protected]
203-240-9085
Questions:
1. Has Marissa Gillett been acting as hearing officer for all matters before
PURA?
No. The Chair does not act as a hearing officer. A hearing officer is a member of
PURA staff (usually a staff attorney) designated under General Statutes § 16-2(c)
to conduct a proceeding, ascertain facts, and issue a proposed final decision
under § 4-179 for the commissioner panel’s consideration. If a hearing officer is
assigned, the commissioners are generally not involved in the proceeding until a
proposed final decision has been rendered by the hearing officer. The Authority
designates hearing officers only on rare occasions and usually for less
consequential matters. Technically, the panel of commissioners could delegate
the hearing officer responsibilities to one or more commissioners; however, this
power has never been exercised to our knowledge.
2. State statute says the PURA chair can assign a 3-person panel and that 3-
person panel can decide to assign a hearing officer to a docket. Is there
any record of panel assignments for dockets or votes to appoint a hearing
officer?
Every panel assignment is part of the public record and is available through
PURA’s public case management database. For most of its recent history, and
until August 2024, PURA has only had 3 commissioners; therefore, the panel
has, by default, been the full panel of commissioners. As noted above, in the
rare event that the panel delegates a matter to a hearing officer, the designation
In all cases, under General Statutes § 4-166(13), the presiding officer is the
commissioner designated by the head of the Agency (which, for PURA, is the
Chair) to preside at a hearing of the panel of commissioners. The designation is
made by the Chair in the public case management database and through notices
in the docket.
Although the presiding officer exercises these and other powers, the other
commissioners remain engaged in the proceeding and offer advice and input on all
issues before the Authority. Importantly, if a majority of commissioners disagrees with
the presiding officer on a particular ruling, such majority may issue an appropriate order.
To our knowledge, this has not occurred in PURA’s recent history, demonstrating that
the presiding officer’s exercise of authority has been supported by or consented to by at
least a majority of commissioners.
4. While the use of the executive secretary’s signature block has previously
been used for ministerial motions, it also appears to have been affixed to
roughly 1,000 substantive decisions, including the April 2023 decision to
extend the COVID-era shutoff moratorium. Was there a vote by the PURA
commissioners to approve motion 88 in docket 20-01-15, or was this a
decision solely by Chairwoman Gillett acting as the hearing officer? If so,
why did the other commissioners not vote on this matter, as it affected
nearly every ratepayer in the state?
For example, in the recent Southern CT Gas and CT Natural Gas rate case, the
Authority processed 121 motions before issuing a final decision. This included:15
motions for party or intervenor requests or consultant notices; 26 motions for extensions
of time; 62 motions for protective treatment; and 22 other procedural or evidentiary
motions. The vast majority of the motions were granted or granted in part. At no point
did a majority of the commissioners disagree with any of these motion rulings and
exercise their right to issue appropriate orders. Importantly, the commissioners engage
in a continuous consultation process on all matters in a proceeding, including through
monthly sector meetings, bi-weekly commissioner meetings, ad hoc conversations and
meetings, and by email. Further, the commissioners are in the hearing room when
evidentiary issues and disputes arise and may discuss the issue in public or request a
recess. All commissioners have the opportunity to weigh in on any issue, both before
and after a ruling is issued.
The Connecticut Supreme Court has repeatedly affirmed that the General
Assembly establishes by statute which cases are deemed “contested” and
subject to procedural safeguards of the UAPA. See High Watch Recovery Ctr.,
Inc. v. Dep't of Pub. Health, 347 Conn. 317, 328–29 (2023) (“The legislature has
the primary and continuing role in deciding which class of proceedings should
enjoy the full panoply of procedural protections afforded by the UAPA to
contested cases, including the right to appellate review by the judiciary. Deciding
which class of cases qualifies for contested case status reflects an important
matter of public policy and the primary responsibility for formulating public policy
must remain with the legislature.”).
The courts also have an important role in interpreting the governing statutes and
applying a three-part test to determine whether a proceeding is subject to the
UAPA. See High Watch Recovery, 347 Conn. at 328.
Importantly, the agency conducting a proceeding does not determine whether the
proceeding is contested or uncontested. This is for the obvious reason that the
agency issuing a decision should not the arbiter of whether its decision is subject
to appeal. In fact, the agency’s characterization of a proceeding as either
contested or uncontested is irrelevant to the legal analysis. See High Watch
Recovery Ctr., Inc. v. Dep't of Pub. Health, 207 Conn.App. 397, 416 (2023) (“the
hearing officer could not have converted the proceeding into a contested case by
her words alone, . . .”).
6. Who prepares a draft decision and what is the process? Are there meetings
held with the other commissioners regarding a draft decision? How far in
advance do the other commissioners see the draft decision before voting
on it?
In addition to this process, the Authority holds monthly sector meetings where
lead staff give comprehensive reports on all active and upcoming matters before the
agency, as well as several other opportunities for review and discussion around a
specific case or matter being considered. Commissioners always have the ability to
request a meeting with decisional staff through PURA’s chief of staff, as well as partake
in scheduled briefings and deliberations. Bi-weekly commissioner meetings took place
regularly until they were discontinued at other commissioners’ request.
7. Are you at all concerned that utility companies could argue in court that
they were not given a fair hearing because the process has not followed
state statute?
No. The Authority complies strictly with all procedural and due process
requirements. The utility companies have the right to seek an administrative
appeal of any final decision and to raise any claims, including due process
claims, in that appeal. Parties will often resort to due process claims when the
substance of their appeal is unlikely to prevail in court. In light of the fact that
courts have continued to affirm the Authority’s recent decisions, it is unsurprising
(if not expected) that the utilities would now attempt to raise procedural
complaints — a de facto acknowledgement that their substantive arguments lack
merit or are manifestly anemic. As such, the utilities’ strategy to advance such
claims makes the Authority less concerned about the merits of the administrative
appeals.