Contact
Charles Salamone
www.linkedin.com/in/charles- Unlocking growth potential with innovative and effective solutions.
salamone-34a4391b (LinkedIn) Rochester, New York Metropolitan Area
Top Skills Summary
Technology Education
I elevate business through transformation. Motivating people to be
Adult Education
their best selves each and everyday is what I love! Collaborating
Adobe Photoshop
and delivering strategic programs that help people and organizations
Languages reach their fullest potential is how I contribute towards success.
Building great teams around transparency and trust is where I shine.
English (Native or Bilingual)
Empowering, encouraging and exemplifying core values to increase
French (Limited Working)
employee and customer satisfaction equally is what gets me excited!
Creating a culture of continuous improvement where inclusion,
innovation, and new ideas are welcome is in my DNA. Making a
difference through technology, imagination, and creativity to change
something new and complex into familiar and easily understood
keeps me curious and learning! The best is yet to come!!
Experience
ABB
Technical Training Manager
February 2024 - Present (1 year 1 month)
Memphis, Tennessee, United States
Bosch Security and Safety Systems
19 years 8 months
Manager, Global Training and Knowledge Exchange
January 2022 - October 2023 (1 year 10 months)
United States
Technical Training and Development Manager
March 2016 - January 2022 (5 years 11 months)
Fairport NY
Technical Training Team Lead
February 2015 - February 2016 (1 year 1 month)
SME for content development and delivery.
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Technical Trainer
April 2012 - February 2015 (2 years 11 months)
Provided online and classroom technical product and sales related training.
Technical Support Specialist Level III
March 2004 - April 2012 (8 years 2 months)
Provided advanced level technical support and training for technical support
technicians and high profile customers.
ESA Fire Installation Methods and Fundamentals of Life Safety Training May
2010
Public Speaking Jan. 2010
Customer Service Training Sept. 2009
ISP010DSP Foundation Training Apr. 2009
Six Sigma Green Belt Certification Nov. 2008
Customer Service Training Aug. 2006
Comptia A+ and N+ Training Feb.2006
NBFAA Certification (Certified Alarm Technician) July 2004
o Advanced Electronics Apr. 2004
o Space Detection Apr. 2004
o Controls & Communications Nov. 2004
o Fire Systems Install. Standards Nov. 2004
Metro Circuits
Production Technician / Project Manager
October 1994 - March 2004 (9 years 6 months)
During my almost 10 years of PCB manufacturing I gained extensive
knowledge in the areas of production management, safety, basic electronics,
geometric tolerances, manufacturing, inspection and time management.
Worked with numerous chemicals and machines that needed to be handled
correctly to maintain safety and effectiveness. Each of these chemicals
had a hazard label and required specific training. All OSHA standards as
well as Personal Protective Equipment, Hearing Protection, and Respirator
training were held annually. Plating required expert knowledge in surface
area, percentage of copper, aspect ratios of amps to minutes, current density,
and precise micro measurements down to the millionths. Knowledge of
basic parallel and series style circuits were used in determining customer
blueprints. Capacitance of the material was used to measure the dielectric
constant. Ohms law was used to measure for correct trace width. Geometric
Dimensions and Tolerances were used to assist with manufacturing processes
and inspection. Manufacturing and Inspection standards followed ISO 9001
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International Standards and IPC (The Institute for Interconnecting and
Packaging Electronic Circuits). Quality inspection prevented surface scratches,
under or over plating, undercutting, peeling, or delamination. Quick turnaround
and tight deadlines were the norm in our niche market. Project management
was necessary to track each job through the multiple manufacturing and
quality inspection processes. I provided direct supervision and training to
production assistants to help expedite on-time completion.
Education
Empire State College
AS, Business Administration 2008 · (2006 - 2010)
SUNY Empire State College
BS, Business and Economics · (2006 - 2010)
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