Heidi R.
Hilliard
47-315 MioMio loop
Kaneohe, Hawaii, 96786
[email protected]
808-490-2935
Summary
Seeking a challenging Management or office position where my professional experience and
education will allow me to make an immediate contribution to an organization.
Authorized to work in the US for any employer.
Experience
GOC Technologies
2706 Kilihau st. Suite 101
Honolulu, Hawaii 96819
Office manager
Responsible for all administrative support as well as processing weekly work routes for the
monthly order control to staff. Processing all new accounts, payments, and billing to customers
in quickbooks. Handling check and credit card payments as well as company bank deposits
and bill pay.
2022-current
KC Hawaii
45-525 Luluku rd
Kaneohe, HI, 96744
Billing coordinator
Responsible for ABC store as small business ordering requests and billing. Establishing a bill
and payment plan that fit the customers needs. Provide customer service with clients on
their shipping needs as well as the weekly billing needs. Exceptional ability to organize
and strong alpha-numeric data entry skills as well as knowledge in MS Word, Excel and
Quickbooks. Ability to deliver results in a proactive manner.
2018-2020
955 Fish/Prince Kuhio Dinner cruise
1029 Ala moana blvd
Honolulu, HI, 96814
808-955-3474
Crew manager/reservations
Responsible for reservations, check in and payment of dinner cruise. Ensure that customers are
satisfied with their dining experience and the business is profitable.
Scheduled staff shifts to cover full dining trips. Booking all clients into fareharbor for dinner
cruise, fishing tours shark tour, and private tours.
March 2017 to January 2019
Cool Roof Store and Leakmaster INC.
1363 S Beretania St
Honolulu, HI, 96814
808-591-1905
Floor manager
Supervise the different activities that take place on a retail sales floor. Handle the main clerical
duties for the office, including composing and typing project correspondence, sorting mail,
submitting roofing permit requests, scheduling meetings and making copies of documents for
roof bids and projects.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Examined merchandise to verify that it was correctly priced and displayed.
October 2016 to March 2017
Chesser Contracting & Investment
2603 Artie St SW, Huntsville, AL 35808
256-489-1160
Personal assistant
Responsible for a variety of administrative and clerical tasks, such as handling phone calls and
mail, greeting clients and updating records. Due to medical reason home care was also
provided such as meals, personal hygiene, doctor appointments and medications.
Febuary 2014 to Febuary 2016
Beaman automotive group
1525 Broadway
Nashville, Tennessee, 37203
Sales manager assistant/phone operator/lot technician, dealer trade.
Responsible for Pontiac and GMC sales reports, lot inventory, and general office duties.
Answering incoming sales calls as switchboard operator and filling in for lot technicians and
dealer trades when needed.
December 2008 to October 2009
Lonnies Western room
901 Printers alley
Nashville, Tennessee, 37201
Bar manager
Plan, direct and oversee all bar operations including managing staff, ensuring product and
service standards are met and implementing and maintaining procedures for maximum
operating efficiency.
Waited on multiple customers at the bar and throughout the bar area.
Maintained full knowledge of beverage lists and promotions.
Received beverage orders from wait staff and delivered beverages to guests.
Febuary 2007 to June 2014
Dell
1 Dell parkway
Nashville, Tennessee, 37214
Small business and finance
Responsible for selling Dell products and services (via telephone, web, or email) to specified
customer segments and ensuring a positive customer experience.
September 2004 to January 2008
Education
Lutheran School Association
2001 E Mound Rd
Decatur, IL 62526
(217) 233-2001
References
James Pescatore
Business owner
4 L orange place
Kailua, Hawaii, 96734
808-222-5153
Carlos Angulo
Metro police department officer
969 Pebble creek
Nashville, Tennessee, 37216
615-520-5566
Ron Hoover
Business owner
7589 Whites creek rd
Nashville, Tennessee, 37214
615-419-0667
