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PUBLISHED: 29-NOV-2022
2023.0 DEFENDER (LE), 100-02

JACKING AND LIFTING

V E H I C L E R E COV E RY (G3333394)

D E S C R I P T I O N A N D O P E R AT I O N

RECOVERY METHOD

CAUTIONS:

The vehicle must be correctly secured, only a suitably qualified operative should recover/transport
the vehicle.

The recovery operative must activate the transmission park release before recovery commences.
Failure to activate the transmission park release can result in serious transmission damage.

The vehicle should not be towed on all four wheels and should not be recovered with the front or
rear wheels suspended. Doing so can result in serious transmission damage.

The correct method for recovery/transportation of the vehicle, is on a transporter or trailer designed for that
purpose.

FRONT TOW EYE

CAUTION:

The tow eye at the front of the vehicle is designed for on-road recovery only. If it is used for any other
purpose, it may result in vehicle damage and serious injury.

NOTE:

Remove the front tow eye cover before driving off-road, to prevent damage or loss. The covers must be
replaced before driving on the road.

The front tow eye is located behind the lower cover of the front bumper.

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TO REMOVE THE COVER

1. Remove the 4 bolts.

2. Pull the cover forward from the lower edge to release the locating tabs on the upper edge.

TO INSTALL THE COVER

1. Install the upper clips into the bumper.

2. Make sure the cover is correctly located.

3. Install and tighten the 4 bolts.

REAR TOW EYE

WARNING:

Use extreme caution when moving or towing the vehicle. Death or serious injury may occur.

CAUTION:

The tow eye at the rear of the vehicle is designed for on-road recovery only. If it is used for any other
purpose, it may result in vehicle damage and serious injury.

NOTES:

The rear tow eye may be used to tow another vehicle, if required.

Pass the vehicle's wheel brace through the tow eye, to act as a lever to help rotate the tow eye until
it is completely tight.

There are 2 methods of towing.

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ITEM DESCRIPTION

1 Fixed tow eye (if equipped).

2 Detachable tow eye.

The detachable tow eye is part of the vehicle's emergency equipment kit, located under the loadspace floor.

TOWBAR

CAUTION:

Use extreme caution when detaching tow equipment. Vehicle movement is possible, which can result in
serious injury.

Deployable towbar.

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The deployable towbar switch is located on the loadspace left trim panel.

TRANSMISSION PARK RELEASE

WARNINGS:

Make sure that the vehicle is secured with wheel chocks, then apply the Electric Park Brake (EPB) or
firmly press the brake pedal. Failure to do so can result in unexpected movement of the vehicle,
causing serious injury or death.

The recovery agent must activate the transmission park release before recovery commences. The
procedure for activating the transmission park release is covered in a separate publication for service
personnel. Failure to activate the transmission park release can result in serious transmission damage.

NOTE:

If the vehicle remains stationary for longer than 10 minutes, the system automatically re-engages Park
(P) gear to prevent battery drainage.

When recovering the vehicle, it is essential that the transmission park release mechanism is activated. Activating
the transmission park release mechanism locks the transmission in Neutral (N) and prevents the transmission
from automatically selecting Park (P).

The following conditions must be satisfied before the transmission park release procedure will function. If any of
these conditions are not met, the transmission park release procedure will not work.

1. The vehicle must be stationary

2. The EPB must be applied

3. The startup battery must be sufficiently charged

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4. The engine cranks but fails to start

5. Plug-in Hybrid Electric Vehicle (PHEV) vehicles must be disconnected from any charging equipment.

Complete the following to release the Park mechanism.

1. Apply the EPB.

2. Switch the ignition ON. Do not press the brake pedal.

3. Press and hold the brake pedal with your left foot during the next steps of the process.

4. Press and hold the accelerator fully for 1 second, then release fully.

5. Press and hold the accelerator fully for 4 seconds then release fully. Depending on the vehicle
specification, the instrument panel may display a message to confirm the transmission is in service mode.

6. Press the Start switch to release from Park (P). The Transmission Control Switch (TCS) displays a flashing
(P).

7. The engine will attempt to start several times.

8. Wait for the engine to complete the attempts to start, which can take up to 30 seconds.

9. Move the TCS to the Neutral (N) position. The instrument panel and TCS displays (N).

10. Release the brake pedal.

EPB SERVICE MODE ACTIVATION AND DEACTIVATION

CAUTIONS:

Activation requires the TCS to be in the Park (P) or Neutral (N) position, with the ignition turned ON
(the engine must be OFF) and the EPB released.

Deactivation requires the TCS to be in the Park (P) or Neutral (N) position, with the ignition turned
ON (the engine must be OFF) and the EPB Service Mode activated.

When the vehicle has been recovered, the Service Mode must be deactivated.

NOTE:

An audible noise will be heard to confirm that the EPB Service Mode has been successfully
activated/deactivated.

This procedure allows the EPB to be released for vehicle recovery/transportation.

ACTIVATION

1. Press and hold the EPB switch in the release position.

2. Wait 2 seconds.

3. Press and hold the accelerator pedal in the fully applied position.

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4. Wait 2 seconds.

5. Turn the ignition OFF and immediately back ON.

6. Release the accelerator pedal and the EPB switch to the neutral position.

DEACTIVATION

1. Press and hold the EPB switch in the apply position.

2. Wait 2 seconds.

3. Press and hold the accelerator pedal in the fully applied position.

4. Wait 2 seconds.

5. Turn the ignition OFF and immediately back ON.

6. Release the accelerator pedal and the EPB switch to the neutral position.

EPB RELEASE WHEN THE VEHICLE HAS NO ELECTRICAL

CAUTION:

A new EPB fitting kit must be installed after completing this procedure.

To be completed in the event that the vehicle has no electrical power.

ACTIVATION

Raise and support the vehicle.

Remove the EPB release actuator.

Release the park brake as illustrated.

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Repeat the procedure on the other side.

DEACTIVATION

Install the EPB release actuator.

Repeat the procedure on the other side.

Use the approved Jaguar Land Rover (JLR) diagnostic equipment to calibrate the EPB.

STEERING COLUMN UNLOCKING

To make sure that the steering column remains unlocked during vehicle recovery:

The smart key must remain inside the vehicle.

The ignition must be switched ON.

OFF ROAD RECOVERY

If the tow eyes are to be used for off-road recovery, it is essential that the operative has completed off-road
driver training which includes recovery techniques.

Further information on off-road driving can be found at: www.landrover.com.

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VEHICLE TRANSPORTATION

WARNING:

Use extreme caution when moving or towing the vehicle. Death or serious injury may occur.

If the vehicle has electrical power, the air suspension must be set to access height before securing the vehicle to
either a recovery vehicle or trailer.

The recommended method for recovery/transportation of the vehicle is by a trailer designed for that purpose.

Always use qualified operatives to perform recovery and to make sure that the vehicle is secured correctly.

TOW THE VEHICLE ON FOUR WHEELS

WARNINGS:

The recovery operative MUST engage the emergency park release before tow commences. This
procedure is covered in a separate publication for service personnel.

If Neutral (N) is selected and the engine is then switched off, the transmission will automatically
select Park (P) after 10 minutes. At this point, if the emergency park release has not been engaged
and the vehicle is being towed, serious damage to the transmission will result. There is also a danger
to personal safety.

If the engine cannot be used during tow, there will be no power assistance to the braking system.
This will result in a much greater effort to stop the vehicle and in a greatly increased stopping
distance.

If the vehicle's startup battery is to be disconnected, the steering column must be unlocked first. It is
not possible to unlock the steering column with the startup battery disconnected.

Always make sure that the steering column is unlocked before recovery.

CAUTIONS:

Only tow the vehicle in a forward direction with all four wheels on the ground. Towing in a backward
direction or with only two wheels on the ground, will cause serious damage to the transmission.

Do not tow the vehicle for more than 50 km (30 miles). Do not exceed 50 km/h (30 mph). Towing for
a greater distance or at a higher speed may result in serious damage to the transmission.

Do not tow the vehicle if the transmission cannot be set in Neutral (N), or if the Electric Rear Axle
Drive (eRAD) has failed in the locked position.

The following procedure must be completed carefully to prevent damage to the vehicle.

The vehicle should be recovered with all four wheels clear of the ground, for example: on a trailer. If the vehicle
cannot be recovered in the correct method or in an emergency, the vehicle can be towed on all four wheels for a
short distance. Please adhere to the following guidelines:

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NOTE:

Leaving the ignition switched ON for extended periods will drain the startup battery.

1. Secure the tow attachment from the recovery vehicle to the front tow eye.

2. With the EPB applied, switch the ignition ON and make sure that the steering is unlocked.

3. Apply the brake pedal and select Neutral (N) gear.

4. Engage the emergency park release.

5. Leave the smart key in a secure place inside the vehicle.

6. Release the EPB before towing the vehicle.

AFTER TOW ON FOUR WHEELS

WARNING:

Use extreme caution when removing tow equipment. Vehicle movement is possible, which can result in
serious injury.

1. Apply the EPB.

2. Switch the ignition ON.

3. Apply the brake pedal.

4. Select Park (P) on the TCS.

5. Disengage the EPB.

6. Switch the ignition OFF and remove the smart key from the vehicle.

7. Remove the recovery vehicle's tow attachment from the front tow eye and install the cover.
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