My YORK
WIFI APP FOR AIR CONDITIONER
User Guide
Download the My York app
Search for “My York” APP in Apple's App Store and other major app stores or scan the QR
code to download the My York app.
User accounts
Register an account Reset a password
1. Tap Sign Up and carefully read and agree 1. If the login password is forgotten, the
on the User Agreement and Privacy Policy user can reset the password based on the
to go to the Register page. following steps:
2. On the Log In page, tap Forgot Password.
3. The State/Region field value is
automatically specified and can also be
manually changed. For the account registered
with a mobile phone, this field must be the
registered country or region.
4. Enter the registered mobile phone number
or email address and tap Get Verification
Code.
2. Register an account with an email address 5. Enter the code that was sent to the mobile
or mobile phone number. The State/Region phone number or email address.
field value follows the mobile phone settings
6. On the page that appears, enter a new
by default and can also be manually changed. password and tap Done. Then, the password
However, after the account is registered, is reset, and the app is automatically logged in.
the field value cannot be changed. Tap Get
7. For security concerns, the app detects
Verification Code. risks in the user' phone system during login.
If the app detects a root or jailbreaking risk, a
3. Enter the returned verification code to
security reminder is displayed. The user can
navigate to the password setting page. Set a determine whether to exit the app or not. It
password as required and tap Done. is disabled by default.
2
Use the app
Add a device
Scan QR codes
Tap Add Device or the plus icon (+) in the
top-right corner on the Home page to go
to the device adding page. On the Add
Device tab that appears, devices can be
automatically found or manually added. To
automatically add devices, the app must be
granted Wi-Fi and Bluetooth permissions.
Add a device by scanning the device’s QR code. Grant the app access to the camera on the
phone to scan the QR code.
Frost Cooling Only Frost Heat Pump Iceberg Inverter
3
User Manual: Mobile APP for the High wall air conditioner
Input Wi-Fi name and password
Input Wi-Fi name and password
Manually add devices in AP mode
1. Re-connect to the power. 4. In AP mode, on the Wi-Fi setting page
2. Turn on the AC and set it to Cooling Mode of the mobile phone, find the Wi-Fi hotspot
at low Speed & set the Temperature to 30 starting with U-AC-XXXX.
degrees.
3. When the Wi-Fi indicator on the panel
flashes or the buzzer beeps 1 Time it means
the configuration is successful.
4
5. Tap the Wi-Fi hotspot to connect the 7. The device pairing page on the app
mobile phone to it. appears again and the pairing process
continues. After the device is added, the user
6. After a successful connection, go back to
can customize the device name and specify
the app to start pairing. The Wi-Fi hotspots
the room where the device is located. A
of certain devices might use a custom name.
device name can contain a maximum of 64
The mobile phone must be connected to a 2.4
characters.
GHz Wi-Fi network.
8. If pairing fails, apply the tips in the
following third figure from the left to
troubleshoot the issues.
Function List after adding the device
Status display: Room temp. / Set temp
Control buttons: Mode / Fan / Swing /
Schedule / Set temperature
Control buttons: Power On/Off / Sleep / More
function
Johnson Controls:
At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and
play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine
the performance of buildings to serve people, places and the planet.
With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the
future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing
and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000
experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building
technology, software as well as service solutions with some of the most trusted names in the
industry.
For more information, visit www.johnsoncontrols.com or follow us @ johnsoncontrols on Twitter.
About Al Salem Johnson Controls
At Al Salem Johnson Controls, we transform the environments where people live, work, learn and
play. From optimizing building performance to improving safety and enhancing comfort, we drive the
outcomes that matter most. We deliver our promise in industries such as healthcare, education, data
centers, and manufacturing. With a global team of over 100,000 experts in more than 150 countries and
over 140 years of innovation experience, we are the power behind our customers’ mission. Our leading
portfolio of building technology and solutions include some of the most trusted names in the industry, such
as YORK®, Metasys®, Tyco®, Ruskin®, Titus®, Frick®, Sabroe®, and PENN®.
140
YEARS
GLOBALLY
American 140 years Largest Specialized in Cooling largest
brand of global specialized HVAC & R KSA landmarks
experience Aftermarket team
in the Middle
East
Download the YORK Store App
Benefit from all the services provided on the app anywhere, anytime;
including AC Purchasing, Discounts, Service Requests and more
YORK Store
Customer Care: [email protected] - 800-124-2240 | YORKksa | www.york.com.sa
Al Salem Johnson Controls reserves the right to change in part or in whole the specifications without prior notice.
