Contact
Rashad Leonard
www.linkedin.com/in/rashad- Technical Project Manager at Starbucks
leonard-973373209 (LinkedIn) Seattle, Washington, United States
Top Skills Summary
Business Development
Results-driven Project Manager with strong ability to articulate
Team Development
ideas, implement plan of action that adds value to project goals
Data Analytics
and deliverables. A professional Project Manager, that is punctual,
communicative and confident in my competencies of business
analysis, program/product management and software development.
Proficient in Waterfall and Agile Software Development Life
Cycles, capable of eliciting as well as implementing functional and
nonfunctional requirements. A knowledgeable professional, that
is exceptional in liaising between all stakeholders, while ensuring
exceptional quality of deliverables. Graduated with a Bachelor’s
Degree focused in Communications from Coastal Carolina
University.
Experience
Starbucks
Technical Project Manager
August 2022 - Present (3 years 1 month)
Seattle, Washington, United States
University of Washington
Project Manager
December 2019 - November 2023 (4 years)
Expedia Group
Technical Product Manager
November 2018 - November 2019 (1 year 1 month)
• Takes ownership in driving new feature development through every stage
of the product life cycle and deliver incremental value using validated agile
methodologies.
• Partner with the program sponsor and stakeholders to define the program
OKRs and roadmap.
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• Anticipate and mitigate risk by conducting assessments across the program
to determine if the implementation plans meet stakeholder requirements and
will achieve strategic objectives.
• Apply analysis based on in-depth research and interpretive thinking. Evaluate
and recommend solutions from various options.
• Identify core problems or opportunities within business processes.
Understand the root cause and impacts for the project and other teams.
• Communicate, influence, and work with stakeholders both inside and outside
of Expedia to ensure seamless customer experience.
• Evaluates every feature request, gathers detailed business requirements
from partners and works closely with business development staff to translate
requirements into user stories for consumption by Dev team.
• Works collaboratively with Dev leadership to plan sprints and deliver on
projects.
• Identifies gaps or conflicts in requirements, handles risks & UAT defects and
drives toward resolution.
• Validates projects after deployment to ensure they met all operational and
business requirements and drives maintenance and problem resolution, as
required.
• Liaise between product development, reporting, training, and business
owners to ensure clear communication, understanding of product offerings at
all times and ultimate project success.
• Leads complex projects and deliver simple, elegant solutions.
• Leads team by using best agile practices, driving continuous improvement.
University of Southern California
Project Manager
September 2017 - November 2018 (1 year 3 months)
• Support project and enhancement solutions to Cognos, Workday, and Kuali
Deliverables
• Define project schedules in units of trackable work that are understandable to
business sponsors and as well as technical team members.
• Manage project communications to include the sharing of team meeting
minutes, project status reports, and issue/risk logs.
• Ensure key project documents remain up-to-date throughout the project life
cycle
• Create and implement detailed Go Live Plans
• Manage transition of project products from project teams to support teams
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• Elicits requirements using interviews, document analysis, site visits, business
descriptions, use cases, scenarios, business analysis, and task and workflow
analysis.
• Builds and supports central communication and workflow platforms, such as
team/site hierarchies for documentation and service catalog content.
• Serve as the conduit between the customer community (internal and external
customers) and software development or business process re-engineering
team through which requirement flow
• Incrementally test systems in all stages of product development – using
results to validate and refine development approach or business needs.
• Build custom Workday reports, including candidate/employee dashboards
• Perform business analysis using data queried via Structured Query
Language (SQL)
• Develop reporting and metrics that further the understanding of datacenter
logical and on-promise business problems or programs to define continuous
improvement.
• Conduct user acceptance testing
NTT DATA
Business Analyst
June 2014 - February 2017 (2 years 9 months)
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