Welcome Note

Dear Customer,

Welcome to Maruti Suzuki Arena Family!

We look forward to an exciting relationship filled with memorable and dynamic experiences,

fuelled by our core values of being reliable and efficient.

As we partner with you, we assure to deliver new technologies, global products, and

delightful memories to you and your family. A step towards in this direction is the Welcome

Docket, which is designed to apprise you of our portfolio of products and services and key

information associated with the vehicle.

This docket will assist you in understanding and choosing the products and services as per

your requirements.

We hope you find the docket to be informative & helpful.

We thank you for choosing Maruti Suzuki Arena as your preferred choice and wish you

Happy and Safe motoring.

Regards,

Dealer CEO

Note: The customer Docket is for reference purposes only and the features, information, etc contained therein is subject to change

at the sole discretion of Maruti Suzuki India Limited. All transactions are subject to terms and conditions.
Contents

Key Information..............................................................................................................4

Maruti Suzuki Genuine Accessories................................................................................5

Extended Warranty..........................................................................................................6

Customer Convenience Package.....................................................................................7

Insurance Options........................................................................................................8-9

Maruti Suzuki Rewards.............................................................................................10-11

Maintenance Cost Protect.............................................................................................12

Exchange......................................................................................................................13

Finance Guidelines........................................................................................................14

Maruti Suzuki Smart Finance........................................................................................15

Forms...........................................................................................................................16
Key Information

1. Always refer to the Owner’s Manual & Service Booklet for specification, warranty

policy, and other important information on safety, operation, and maintenance.

2. For details on the functioning of safety features, including air bag, kindly refer to the

Owner’s Manual & Service Booklet which is available on the official website of Maruti

Suzuki ( www.marutisuzuki.com/service/car-care) or Maruti Suzuki Rewards mobile

app. For the same, you may also reach out to the authorized dealerships.

4
Maruti Suzuki Genuine Accessories

A car should reflect your personality – it should be as unique as you are. Personalize your

car with a wide range of Maruti Suzuki Genuine Accessories.

Advantages of Maruti Suzuki Genuine Accessories (MSGA)

Unique range of accessories to personalize your car.

Tailor-made products especially for your Maruti Suzuki car.

Superior quality of accessories for a delightful experience.

Further uplifts the interior and exterior aesthetics of your car.

Theme-based, value-for-money accessory combo packages to suit your persona and

style.

Style Your Own Car Using Car Configurator

Ask for a Car Stylist at Maruti Suzuki Arena outlet to help your car through configurator.

You can also personalize your car using iCreate features on the Maruti Suzuki website.

5
Extended Warranty

Maruti Suzuki Extended Warranty

Maruti Suzuki Extended Warranty program is especially designed to provide you peace

of mind with best protection against repairs.

It covers repairs of mechanical & electrical parts, including Engine, Gearbox, Steering,

Brakes, Starter Motor and Alternator.

Extended Warranty can be purchased at a nominal price at any time before expiry of

primary warranty period which is applicable for 3 years or 1,00,000 km, whichever is

earlier.

This policy commences at the expiry of the primary period.

Benefits of Maruti Suzuki Extended Warranty

Better resale value of vehicles.

Full cover for risks against manufacturing defects.

Tension free drive upto 1,60,000 kms*.

Protection against high value parts like Electronic Control Module (ECM), Compressor,

Steering, Suspension, Injectors, Headlamp, Tail Lamp, Fog Lamp, Window Regulator,

ORVM, Clutch Release Bearing, Infotainment System, Radiator, Brake Master Cylinder,

Wheel Cylinder & Lock Set.

Flexibility to approach any dealer handling Maruti Suzuki vehicles in the country for

warranty claims.

Support available for repairs at any workshop in India handling Maruti Suzuki vehicles.

One time payment only, so protection against rising costs of parts and labour.

th th th th th th
* Plan 1: 4 year or upto 1,20,000 km, Plan 2: 4 & 5 year or upto 1,40,000 km, Plan 3: 4 ,5 & 6 year or upto 1,60,000 kms(whichever is earlier)

6
Customer Convenience Package

Customer Convenience Package (CCP) is a coverage provided by Maruti Suzuki India

Limited ("Maruti Suzuki") which covers repair/replacement cost of engine or its allied

part(s) which gets damaged owing to issues/defect arising due to water entry causing

hydro lock or failure of engine parts and/or due to use of adulterated fuel and issue/defect

arising due to rodent or insect bite beyond the reasonable control of the customer, which

are not covered under warranty or extended warranty.

Maruti Suzuki offers 3 CCP Options with 1 year, 2 year and 3 year validity.

1. CCP Hydro and Rodent Protect- Coverage for hydrostatic part failure and damages

caused due to rodent or insect bite beyond the reasonable control of the customer.

2. CCP Fuel and Rodent Protect- Coverage for fuel adulteration failure and damages

caused due to rodent or insect bite beyond the reasonable control of the customer.

3. CCP Plus and Rodent Protect- Coverage for Hydrostatic failure, fuel adulteration

failure and damages caused due to rodent or insect bite beyond the reasonable

control of the customer.

Advantages of Customer Convenience Package (CCP)

CCP subscription can be purchased only as an additional coverage when the vehicle is

within primary warranty.

CCP 1 year and CCP 2 years packages can be renewed for additional 1 more year till

vehicle is in warranty (36 months or 1,00,000 km whichever occurs first from the date

of sale). Non-extended warranty CCP cannot be renewed.

Customer can claim repairs under CCP across India at Maruti Suzuki's extensive Dealer

network, provided vehicle has all Periodic Maintenance Service repairs done at

authorized Maruti Suzuki Service Centre.

Extended Warranty coverage offers parts failures not attributed to external factors.

However, under CCP, failures attributed to external factors (Hydrostatic lock, Fuel

adulterations & Rodent or insect bites) are covered.

7
Insurance

Benefits of Insurance from Maruti Suzuki Insurance Broking Private Limited

Near Cash-less Claim Settlement:

Hassle free, Cash-less accidental repairs offered across India at Maruti Suzuki's extensive

dealer network. All claims are cashless irrespective of their quantum. We recommend

Maruti Suzuki Insurance Broking Private Limited (a wholly owned subsidary of Maruti

Suzuki India Limited, for its unique set of benefits such as upfront patyment of entire claim

amount cashless).

Fair & Transparent Claim Settlement:

All Composite/ metal Parts are treated in their respective categories as "Electrical/ Metal"

and not as plastic. The depreciation on Electrical/ Metal parts ranges from 0% to 50%

depending upon vehicle age (50% on 10+ year old vehicle) as per Indian Motor Tariff.

No Hidden Charges:

Motor insurance policies procured through Maruti Suzuki Insurance Broking Private

Limited offers zero deduction for salvage and no filing / processing related charges.Only

compulsory deductible is charged as per IRDAI guidelines.

8
Insurance

One Stop Shop for all Insurance Needs:

If you choose to procure insurance through Maruti Suzuki Insurance Broking, all services

related to motor policy issuance, renewal, claims and endorsement are delivered at your

doorstep. This results in significant saving of time and cost for the customer and is highly

convenient.

Quality Repair Assured:

All repairs are done in authorized Maruti Suzuki Service centres, which are state-of the-art

facilities manned by trained and experienced technicians using Maruti Suzuki Genuine

Parts. Also, repair or replacement of parts are done as per Maruti Suzuki standards.

For more Information or Renewals

Call Maruti Suzuki Insurance Broking Private Limited Support Center at 3377 4477 (prefix 011 / 022 /

033 / 044) or visit www.marutisuzukiinsurance.com or mail us at [email protected]

9
Maruti Suzuki Rewards

Maruti Suzuki Rewards

A world of benefits.

Maruti Suzuki Rewards is our innovative and dynamic loyalty program that is designed to

optimize your experience with us, because you, matter the most!

This interactive and engaging program comes loaded with benefits and rewards for you.

Points on all Transactions

Badges on Interactions
Earn points on every transaction and successful
Perform pre-defined actions to win badges.
referral you make.

Cardless Program
Exclusive Events
Linked to mobile number, with no hassle of carrying
Grab opportunities to attend exclusive events.
cards.

Website & App

Multiple Tiers
Streamlined experience on website, app,
Reach higher tiers and avail higher benefits.
notifications/sms.

To know more:

- Visit https://www.marutisuzuki.com/more-from-us/maruti-suzuki-rewards

- Download the Maruti Suzuki Rewards App

Now available on:

Disclaimer: This Information is for reference purposes only and is subject to change at the sole discretion of Maruti Suzuki India

limited".All rights reserved ©2020 Maruti Suzuki India Limited. This Information cannot be copied or used in anyway without the

prior written consent of Maruti Suzuki India Limited. All benefits are subject to change without prior notice at the sole discretion of

Maruti Suzuki India limit

10
Maruti Suzuki Rewards

Where all you can avail benefits offered by Maruti Suzuki Rewards

Earn points on all your transactions with us, and redeem them during purchase of

Maruti Suzuki Genuine Accessories

Extended Warranty

Insurance & Insurance Renewals

Exchange with Maruti Suzuki Vehicle

Service Of Maruti Suzuki Arena Vehicle

11
Maintenance Cost Protect

Maruti Maintenance Cost Protect

Maruti Suzuki Maintenance Cost Protect (MCP) is a specially designed program to offer

convenience to you for regular Periodic maintenance of your vehicle.

Under MCP, Periodic Maintenance Service ("PMS") of parts and lubricants, which are

not covered under Warranty or Extended Warranty, are available for customer at value

pricing.

MCP can be purchased at any time before the completion of 5 years or 50,000 km,

whichever is earlier.

MCP services can be availed at all workshops of MCP selling dealer.

Benefits of Maruti Suzuki MCP

Special privilege offers included like: free Pickup and Drop, free On-road emergency

services.

Enhances resale value as the vehicle is properly maintained.

Additional discount on service repairs covered in PMS.

Insulation from future price inflation.

12
Exchange

It is a trade-in of existing car for the new model purchase.

Exchange Benefits:

1. Best price for your existing car,

2. Your car is evaluated on 376 check points, ensuring complete transparency

3. Your car goes into safe hands

4. Transparent Documentation

5. Hassle free transaction

6. Exchange bonus as per the ongoing scheme at the time of invoicing of new car.

Documents Required for Exchange:

1. Copy of old car Registration Certificate (RC)

2. Copy of old car Insurance Certificate

3. Copy of ID Proof

4. Acknowledgment of Exchange Bonus, if applicable.

5. Copy of Relationship Proof

Parents

Siblings

Daughter-in-law

Grandchildren

Spouse

Son-in-law

Grandparents

Documents required in support of relation proof:

Copy of Govt. ID such as Passport, Voter ID, Aadhar Card, Driving License, PAN Card,

Pension Card issued by Govt. Bank passbook statement, school/college institute

marksheet/certificate (in which relation is clearly mentioned) etc is required.

13
Finance Guidelines

Finance Your Car in 7 Easy Steps at Dealership

CHECK LIST:

PAPERS/DOCUMENTS FOR ALL CUSTOMERS

Age Proof(PAN card/Aadhar Card/Voter's ID/Passport/Driving Lic., etc. (any one))

Address proof (Aadhar Card/Latest Electricity Bill/Telephone Bill/Corporation Bill)

Two passport size coloured photographs

Copy of bank account statement / passbook for last 12 months duly updated

Signature Verification

Quotation & down payment receipt

FOR SALARIED

Latest Salary Slip for last 3 months

Form No.16 & or Copy of IT return for last 2 financial years

Employer's certificate

FOR SELF EMPLOYED/ PVT LTD COMPANIES/PARTNERSHIP FIRMS

Form 32 in case of director's name not mentioned on AOA & MOA

Income Proof: Last 3 years ITR with Trading, Profit & Loss A/c., Balance Sheet duly attested

by Chartered Accountant

Authorisation & Partnership Deed: Letter of Authorisation from all partners and Partnership

Deed in case of Partnership Firm

Pvt. Ltd./Public Ltd.: Board Resolution duly stamped and sealed, Attested copy of

Memorandum & Articles of Association

Note: In case of Partnership firm/ Pvt. Ltd./ Public Ltd. Co., passport size Photograph, proof of age,

signature verification & proof of address of the signing partner/authorized signatory is required.

FOLLOWING DOCUMENTS ARE REQUIRED WHEREVER NECESSARY

Statements of Loan Accounts of financial institutions of borrower for last 12 months

Processing fees, Stamp Duty & Franking Charges will totally depend upon the policies of

finance company

If outstation cheques are produced for repayment, outstation clearing charges are also liable

to be paid

If the financier feels that the borrower should present himself for personal interviews before

disbursement, the customer should meet the bank's representative.

CONDITIONS APPLY:

Finance at the sole discretion of the finance company. The following are the various reasons

for delay/rejections:

Incomplete documents

Negative Fl report

Negative profile

Verification of outstation address

Unhealthy previous loan repayment record

Request for approval in case of unhealthy previous loan repayment record, credit card

repayments

Request for approval for change in tenure

Request for approval for higher loan amount

Mismatching of signature on documents & bank cheques

Availability of loans through financers at dealership is to facilitate the customers with Verification of co-applicants address

seamless financing of the vehicle. Verification of co-applicants address &status of staying out station

The dealership of Maruti Suzuki cannot exert influence over loan approval or rejection. Your Information furnished by applicant in the forms and the information mentioned in supporting

co-operation in this regard is highly appreciated. Finance company is the sole decision documents are different.

authority to approve or reject the loan.

Note: Now avail finance on purchase of Maruti Suzuki Genuine Accessories (MSGA) also. Available at selected dealerships. Contact Car Stylist for more information.

14
Maruti Suzuki Smart Finance

Maruti Suzuki Smart Finance aims at Empowering Customers

Maruti Suzuki Smart Finance is India's first Online and end to end car finance platform

providing an easy and convenient car financing solution to you

Several Industry first features have been incorporated to provide you with Superlative

Customer Experience

The platform is available across India and you can avail finance from anywhere as the

process is completely online.

Benefits of Maruti Suzuki Smart Finance

Apply for loan Anytime from anywhere

Configure on-road price of the car

Get Instant Pre-Approved Offer for eligible customers

Custom curated loan offers from all major financers

Transparent comparison of all loan offers at one place

Apply loan online, upload document digitally & download sanction letter

Real time status update of your loan application at every stage

Offer available for all Customer profiles - Salaried, Self Employed & No Income Proof

Simplest way to Finance your Car in just a few clicks

CAR AND DEALER SELECTION SELECT THE LOAN OFFER UPLOAD YOUR DOCUMENTS VERIFICATION & SANCTION

Login with Mobile number and select your Compare and select the loan offer as per Online Loan application and digital Financier verifies and sanctions the loan

favorite Car and preferred Dealership your needs document sharing

To know more:Visit www.marutisuzuki.com/more-from-us/finance

15
Forms
 Order Booking/Commitment Checklist

Dealership Details

Dealer Name : MAHALAXMI AUTOMOTIVES PVT. LTD.

SURVEY NO 47/48/50/1/B,PLOT 1, PHAL

Dealer Address : TAN ROAD,KASBA, BARAMATI, DIST PUN

Dealer Contact Details : +918062217017

Dealer Email Id : [email protected]

Dealer GST No. : 27AADCM7379Q1ZI

CIN No. : -

Vehicle Details

Model : NEW BREZZA Variant : MARUTI BREZZA VXI CNG 1.5L 5MT

Colour : PEARL ARCTIC WHITE Sale Type : Individual Customer

Booking Date : 12-08-2025 Tentative Waiting

: 28
Period(Days)
Tentative Delivery date : 09-09-2025

Customer Details

Enquiry No : ENQ25005619 Booking No : SOB25000659

Customer Name : MR CHANDRAKANT DATTATRAY GORE Customer Id : 2563730890

Contact Details : 7743856582 Email Id : [email protected]

Date of Birth : - GST No : GSTUNREGISTERED

Customer Type : Individual PAN Details : BOQPG5752L

Address Details

A/P GORE MALA,TAL SHRIGONDA,DIST A City : Adams

Address :
HMADNAGAR
Pin Code : 414005

State : MAHARASHTRA
Tehsil : Shrigonda

District : Ahmadnagar

Village : Shrigonda (M Cl)

Price Details On Road Price(Incl.tax):INR.1216972

Ex-showroom Price : 1064442 Registration Charges : 89408

Temp, Registration FASTag Charges : 600

: 0
Charges
Extended Warranty : 0

Old Car Price : 0

Maintainence Cost Product : 0

Insurance Price : 61637

Loyalty card : 885

Total Accessories : 0
ISL/RMK Discount :

Additional Discount : 0
Exchange Discount : 0

Consumer Offer : 0

On-Road Price(Incl.Tax) : 1216972

 Order Booking/Commitment Checklist

Finance Scheme Details Total Price:INR.0

Finance Company : - Finance Amount : 0

Tenure of Loan (years) : 0 Rate of Interst(%) : 0

EMI Amount : 0 Advance (If any) :

Discount / Promotional Down Payment : 0

: 0
Scheme

Extended Warranty Details Total Price:INR.0

EW preference : Not Opted Description : -

Type : - Amount : 0

Exchange Vehicle Details Evaluated Price:INR.0

Existing Car Model : - Existing Car variant : -

Manufacturing Year/Month : - Evaluation Date : -

Evaluated Price** : 0 Registration Date : -

Registration Number : - Engine Number : -

Chassis Number : - Insurance Policy Number : -

Fuel Type : - Odometer Reading (kms) : 0

Number of Previous Owner : - Addiotnal Dealer Discount :

Receipt Details Total booking Price : INR.0

Serial Number Mode DD Cheque No. Date Receipt No. Receipt Date Payment For Amount

- - - - - - - -

Changes in BCR

Field Name Old Value New Value Change On

Customer ID 2563730890 -

Car Variant MARUTI BREZZA VXI CNG 1.5L 5MT -

Car Colour PEARL ARCTIC WHITE -

Contact Us

DSE/RM Name (Dealer) TL/SRM Name (Dealer) SM/GM (Dealer)

TEJAS SANTOSH KAMBLE MAYUR GAJANAN SATPUTE RAGHAV MAHADEV THOMBARE

Phone No : 9881371798 Phone No : 9922001865 Phone No : 9922001862

Email ID : [email protected] Email ID : [email protected] Email ID : -

Territory Sales Manager (MSIL) Regional Manager (MSIL)

Jeeva Kmt Punit Nayak

Phone No : 9543103877 Email ID : [email protected]

Email ID : [email protected]

*This is an electronically generated copy, hence no signature are required

*TERMS & CONDITIONS OF BOOKING

1. Prices mentioned are in Indian Rupees. Vehicle price prevailing at the time of invoicing of vehicle shall be applicable. The above price is mentioned as applicable at the time of booking and may change at the time of invoice.

2. In case of finance, hypothecation charge of Rs. 1750 will be applicable.

3. In case of other state registration, TRC charges will be applicable.

4. Promotional scheme prevailing at the time of invoicing of vehicle shall be applicable. The above scheme is prevailing at the time of booking. The same may change at the time of invoice.

5. Vehicle price prevailing at the time of invoicing shall be applicable. The above price is indicative and is as prevailing at the time of booking. The same may be subject to change without notice at the time of invoicing.

6. Evaluation price valid for 7 days or 300 km whichever occurs earlier (in same condition) from date of evaluation and exchange scheme applicable as on the date of invoicing of new car.

7. The price of your existing car is subject to its overall condition and mileage at the time of execution of sale, re-evaluation if necessary.

8. Vehicle will be delivered strictly in the order of receipt of customer booking subject to payment and other formalities. Approximate delivery period given on the order booking form is only indicative. Vehicle delivery will however be subject to availablity

of vehicles.

9. We shall not be responsible for delivery of vehicle in case of delay or rejection of finance by the financer and due to any unforeseen circumstances.

10. We shall facilitate for temporary/ permanent registration of the vehicle before delivery of vehicle in compliance of provisions of Motor Vehicles Act, 1988. Registration of the vehicle is however subjected to payment of relevant charges by customer.

11. Prices/Schemes prevailing at the time of invoicing/bill shall be applicable.

12. Booking cancellation charges shall be as applicable on the date of booking cancellation.

13. Terms & conditions of Exchange policy subject to change without notice.

14. Membership of Maruti Suzuki Rewards is subject to the payment of one-time membership charges as specified by Maruti Suzuki India Limited from time to time. T&C Apply.

15. I authorise Maruti Suzuki India Limited to use data submitted for marketing & communication purpose (emails, call, SMS etc.) solely to enhance performance of Maruti Suzuki Loyalty Program.
 Registration Undertaking

The dealership will facilitate the registration of the car subject to the following terms & conditions being agreed & fulfilled by the customer.

1. All dues pertaining to purchase of vehicle, accessories, Value-added services etc. have been cleared by the customer.

2. All the necessary documents required for registration are furnished by the customer. RTO forms are duly signed by the customer.

3. Registration Certificate/Smart Card is issued by the RTO after registration of the vehicle. The approximate time for the receipt of RC

Book/Smart Card is 90 days.

4. In case Registration Certificate/Smart Card is sent directly by the RTO to customer's home address. *The receipt of the same might get

delayed if:

Address provided by the customer is incorrect.

There is no one to receive the post at home.

There is any delay from Postal Department.

5. The receipt of Registration Certificate/Smart Card may be further delayed if there is any delay by the RTO. Dealership will not be responsible

for such unforeseen delays.

6. In case of allotment of any special number or choice of registration number, it will not be the responsibility of the dealership for providing

the same. Any additional charges applicable will be borne by the customer.

Tentative processing period for Mobile No. : 7743856582

: 90 Days
RC

Model : NEW BREZZA

Customer Name : CHANDRAKANT DATTATRAY GORE

Colour : PEARL ARCTIC WHITE

A/P GORE MALA,TAL SHRIGONDA,DIST

Customer Address :
AHMADNAGAR

Variant : MARUTI BREZZA VXI CNG 1.5L 5MT