Welcome Note

Dear Customer,

Welcome to NEXA!

Get ready for an exciting journey with us to discover a New Exclusive Automotive

Experience – NEXA.

As you partner with us, we assure to deliver new technologies, global products and

delightful memories to you and your family. A step towards in this direction isthe Welcome

Docket, which is designed to apprise you of our portfolio of products, services and key

information associated with the vehicle.

This docket will assist you in understanding and choosing the products and services as per

your requirements. We hope you find the docket to be informative & helpful.

We thank you for choosing NEXA as your preferred choice and wish you Happy and Safe

motoring.

Note: The customer Docket is for reference purposes only and the features, information, etc contained therein is subject to

change at the sole discretion of Maruti Suzuki India Limited. All transactions are subject to terms and conditions.
Contents

Welcome Note............................................................................................................................................2

Elevate Your NEXA Experience ...................................................................................................................4

Maruti Suzuki Rewards............................................................................................................................5-7

Genuine NEXA Accessories.........................................................................................................................8

Insurance ..............................................................................................................................................9-10

NEXA Extended Warranty...........................................................................................................................11

NEXA Maintenance Cost Protect...............................................................................................................12

Maruti On-road Service Support................................................................................................................13

Finance Guidelines....................................................................................................................................14

Maruti Suzuki Smart Finance....................................................................................................................15

Key Information........................................................................................................................................16

Tyre Repair Kit..........................................................................................................................................17

Exchange..................................................................................................................................................18

Thank You Note........................................................................................................................................19

Forms.......................................................................................................................................................20

All rights reserved ©2021 Maruti Suzuki India Limited. This Customer docket cannot be copied or used in manner without the prior written consent

of Maruti Suzuki India Limited.

Elevate Your NEXA Experience

Download the Maruti Suzuki Rewards app and get ready for a seamless ownership experience

Maruti Suzuki Rewards app ensures complete ease in accessing all the information and

services you need for your NEXA car. All you need to do is download the app and enter your

login details.

Salient features of Maruti Suzuki Rewards App

» Track status and transaction details of your Maruti Suzuki

» Rewards program

» Access service history & insurance details of your car.

» Search your nearby NEXA Service workshop

» Ask for On-Road Service

» Search & navigate to nearby fuel stations

» Find nearby parking locations in selected cities

» Experience S-connect feature from Maruti Suzuki Rewards App

» Get information about any feature of your car using S-assist

Key benefits of Maruti Suzuki Rewards App

Maruti Suzuki Rewards app allows 24X7 access to your personalised NEXA account

» Get real time update about your rewards points

» Complete vehicle information and car manual

» Search your nearby NEXA Service workshop

» Book service appointments with ease

» Calculate estimated service cost

» Navigate to selected parking locations

» Easy access to your car documents

4
Maruti Suzuki Rewards

Explore the world of privileges and exciting benefits

Our all-new loyalty program is designed keeping you at the core. Maruti Suzuki Rewards

is a unique program that is singularly focused on making you feel special. After all, that’s what

families do.

Points on all Badges on

transactions interactions

Earn points on Perform pre-

every transaction defined actions

you make and win badges

Cardless program Exclusive events

Linked to mobile Grab

number, no opportunities to

hassle of attend exclusive

carrying card events

Multiple tiers Website & app

Climb up the tier Up-to-date info

ladder and avail on website, app,

higher benefits notification/sms

5
Maruti Suzuki Rewards

Explore the world of rewards

Get rewarded in points for all transactions with us, such as paid services, purchasing

insurance, extended warranty and accessories etc.

These points can be redeemed in future transactions.

For every interaction with us, get rewarded with achievement badges to mark your

journey.

To make the program easily accessible and handy for you, we have made it available

online.

Get the chance to experience new and exciting events, shows and more

Tier Benefit

Points accrual rate – 5%

Point balance required for an upgrade – More than 3600 points

PLATINUM

Points accrual rate – 3%

Point balance required for an upgrade – More than 1800 points

GOLD

Points accrual rate – 2%

Point balance required for an upgrade – More than 800 points

SILVER

Points accrual rate – 1%

MEMBER
Point balance required for an upgrade – Direct entry

6
Maruti Suzuki Rewards

Where all you can avail services offered by Maruti Suzuki Rewards

Maruti Suzuki Rewards points may be earned and redeemed on purchase of

Genuine NEXA Accessories

NEXA Extended Warranty

Insurance & Insurance Renewal

Exchange with NEXA Vehicle

Service of NEXA Vehicle

7
Genuine NEXA Accessories

A car should reflect your personality;it should be as unique as you. Genuine NEXA

Accessories provide a wide range of accessories,which help you make a style statement by

making your car look stylish and glamorous

Advantages of Genuine NEXA Accessories (GNA)

» The highest standards of quality, durability, aesthetics and design are followed for the

development of GNA products. (Each of the GNA products are electrically and

mechanically compatible with the vehicle).

» The raw materials are selected from sources with the best facilities and technical

expertise. Needless to say, GNA has quality equivalent to international standards

» Theme-based collections (Accessory Packages) to suit your persona and style

Genuine NEXA Accessories will take care of all your needs.

The Relationship Manager will showcase accessories on the iPad and share details on

accessories financing along with vehicle financing. You can also get first-hand experience of

accessories while taking a test drive.

8
Insurance

Benefits of Insurance

Near Cash-less Claim Settlement:

Hassle free, Cash-less accidental repairs offered across India at Maruti Suzuki's extensive

dealer network. All claims are cashless irrespective of their quantum. We recommend Maruti

Suzuki Insurance Broking Private Limited a wholly owned subsidary of Maruti Suzuki India

Limited, for its unique set of benefits such as upfront patyment of entire claim amount

(cashless).

Fair & Transparent Claim Settlement:

All Composite/ metal Parts are treated in their respective categories as "Electrical/ Metal" and

not as plastic. The depreciation on Electrical/ Metal parts ranges from 0% to 50% depending

upon vehicle age (50% on 10+ year old vehicle) as per Indian Motor Tariff.

No Hidden Charges:

Maruti insurance policies procured through Maruti Suzuki Insurance Broking Private Limited

offers zero deduction for salvage and no filing / processing related charges.Only compulsory

deductible is charged as per IRDAI guidelines.

9
Insurance

One Stop Shop for all Insurance Needs:

If you choose to procure insurance through Maruti Suzuki Insurance Broking, all services

related to motor policy issuance, renewal, claims and endorsement are delivered at your

doorstep. This results in significant saving of time and cost for the customer and is highly

convenient.

Quality Repair Assured:

All repairs are done in Maruti Suzuki authorized Service Centres, which are state-of- the-art

facilities manned by trained and experienced technicians using Maruti Suzuki Genuine Parts.

Also, repair or replacement of parts are done as per Maruti Suzuki standards.

For more Information or Renewals

Call Maruti Suzuki Insurance Broking Private Limited Support Center at 3377 4477 (prefix 011

/ 022 / 033 / 044) or visit www.marutisuzukiinsurance.com or mail us at [email protected]

10
NEXA Extended Warranty

NEXA Extended Warranty

» NEXA Extended Warranty program is especially designed to provide you peace of mind

with best protection against repairs.

» It covers repairs of mechanical & electrical parts, including Engine, Gearbox, Steering,

Brakes, Starter Motor and Alternator.

» Extended Warranty can be purchased at a nominal price at any time before expiry of

primary warranty period which is applicable for 2 years or 40,000 km, whichever is earlier.

» This policy commences at the expiry of the primary period.

Benefits of NEXA Extended Warranty

» Better resale value of vehicles.

» Full cover for risks against manufacturing defects.

» Tension free drive upto 100,000 kms.

» Maruti On-road service is free with Extended Warranty.

» Protection against high value parts like Electronic Control Module (ECM), Compressor,

Steering, Suspension and Injectors.

» Flexibility to approach any dealer handling NEXA vehicles in the country for warranty

claims.

» Support available for repairs at any workshop in India handling NEXA vehicles.

» One time payment only, so protection against rising costs of parts and labour.

*Please refer the NEXA Extended Warranty terms and conditions for further details.

11
NEXA Maintenance Cost Protect

NEXA Maintenance Cost Protect

» NEXA Maintenance Cost Protect (MCP)is a specially designed program to offer

convenience to you for regular Periodic maintenance of your vehicle.

» Under MCP, Periodic Maintenance Service ("PMS") parts and lubricants, which are not

covered under Warranty or Extended Warranty, are available for customer at value

pricing.

» MCP can be purchased at any time before the completion of 4 years or 40,000 km,

whichever is earlier.

» MCP services can be availed at all workshops of MCP selling dealer.

Benefits of NEXA MCP

» Special privilege offers included like: free Pickup and Drop, free On-road emergency

services.

» Enhances resale value as the vehicle is properly maintained.

» Additional discount on service repairs covered in PMS.

» Insulation from future price inflation.

12
Maruti On-road Service Support

Maruti On-road Service Support

» We are always there on every road, whenever you need help. Just call 1800-102-6392 and

1800-200-6392 for any emergency on-road service.

» Ask anything about NEXA anytime, just email us at: [email protected]

13
Finance Guidelines

Finance Your Car in 7 Easy Steps at Dealership

CHECK LIST:

PAPERS/DOCUMENTS FOR ALL CUSTOMERS

Age Proof (PAN card/Aadhar Card/Voter's ID/Passport/Driving Lic., etc.

(any one))

Address proof (Aadhar Card/Latest Electricity Bill/Telephone

Bill/Corporation Bill)

Two passport size coloured photographs

Copy of bank account statement/passbook for last 12 months duly

updated

Signature Verification

Quotation & down payment receipt

FOR SALARIED

Latest Salary Slip for last 3 months

Form No.16 & or Copy of IT return for last 2 financial years

Employer's certificate

FOR SELF EMPLOYED/PVT LTD COMPANIES/PARTNERSHIP FIRMS

Form 32 in case of director's name not mentioned on AOA & MOA

Income Proof: Last 3 years ITR with Trading, Profit & Loss A/c., Balance

Sheet duly attested by Chartered Accountant

Authorisation & Partnership Deed: Letter of Authorisation from all

partners and Partnership Deed in case of Partnership Firm

Pvt. Ltd./Public Ltd.: Board Resolution duly stamped and sealed,

Attested copy of Memorandum & Articles of Association

Note: In case of Partnership firm / Pvt. Ltd./ Public Ltd. Co., passport size

Photograph, proof of age, signature verification & proof of address of the

signing partner/authorized signatory is required.

FOLLOWING DOCUMENTS ARE REQUIRED WHEREVER NECESSARY

Statements of Loan Accounts of financial institutions of borrower for

last 12 months

Processing fees, Stamp Duty & Franking Charges will totally depend

upon the policies of finance company

If outstation cheques are produced for repayment, outstation clearing

charges are also liable to be paid

If the financier feels that the borrower should present himself for

personal interviews before disbursement, the customer should meet the

bank's representative.

CONDITIONS APPLY:

Finance at the sole discretion of the finance company.

The following are the various reasons for delay/rejections:

Incomplete documents

Negative Fl report

Negative profile

Verification of outstation address

Unhealthy previous loan repayment record

Request for approval in case of unhealthy previous loan repayment

In Availability of loans through financiers at dealership is to facilitate record, credit card repayments

Request for approval for change in tenure

the customers with seamless financing of the vehicle.

Request for approval for higher loan amount

The dealership or Maruti Suzuki cannot exert influence over loan

Mismatching of signature on documents & bank cheques

approval or rejection. Your co-operation in this regard is highly
Verification of co-applicants address
appreciated. Finance company is the sole decision authority to
Verification of co-applicants address &status of staying out station
approve or reject the loan.
Information furnished by applicant in the forms and the information

mentioned in supporting documents are different.

Note: Now avail Finance on purchase of Maruti Suzuki Genuine Accessories (MSGA) also. Available at selected dealerships. Contact Car Stylist for more

information.

14
Maruti Suzuki Smart Finance

Maruti Suzuki Smart Finance aims at Empowering Customers

» Maruti Suzuki Smart Finance is India's first Online and end to end car finance platform

providing an easy and convenient car financing solution to you

» Several Industry first features have been incorporated to provide you with Superlative

Customer Experience

» The platform is available across India and you can avail finance from anywhere as the

process is completely online.

Benefits of Maruti Suzuki Smart Finance

» Apply for loan Anytime from Anywhere Configure on-road price of the car

» Get Instant Pre-Approved Offer for eligible customers

» Custom curated loan offers from all major financers

» Transparent comparison of all loan offers at one place

» Apply loan online, upload document digitally & download sanction letter

» Real time status update of your loan application at every stage

» Offer available for all Customer profiles - Salaried, Self Employed & No Income Proof

Simplest way to Finance your Car in just a few clicks

CAR AND DEALER SELECTION SELECT THE LOAN OFFER UPLOAD YOUR DOCUMENTS VERIFICATION & SANCTION

Login with Mobile number and Compare and select the loan offer Online Loan application and digital Financier verifies and sanctions the

select your favorite Car and as per your needs document sharing loan

preferred Dealership

To know more:Visit www.marutisuzuki.com/more-from-us/finance

15
Key Information

» Always refer to the Owner’s Manual & Service Booklet for specification, warranty

policy, and other important information on safety, operation, and maintenance.

» For details on functioning of safety features, including air bag, kindly refer to the

Owner's Manual & Service Booklet which is available on the official website of Maruti

Suzuki or Maruti Suzuki Rewards mobile app. For the same, you may also reach out

to the authorized dealerships.

16
Tyre Repair Kit

Background:

1. Delta+ (O) variant will be introduced in Fronx in May 2024.

2. Spare tyre will be replaced by a tyre repair kit to assess customer acceptance and feedback

Introduction to Tyre Repair Kit:

It injects repairing sealants and air into a flat tyre for a quick and easy temporary repair. It consists of:

1. Sealant bottle – Life of 5 yrs

2. Inflator pump

Benefits of using Tyre Repair Kit:

1. Easy to carry in vehicle – Compact in size

2. Easy to user- Quickly repairs the puncture in 10 mins.

How to use:

Step 1: Find the puncture

If a nail or piece of glass has pierced the tyre, don’t take it out Look at the tyre carefully to find the puncture and check if it’s

suitable for a repair (kit cannot be used if puncture diameter >6 mm / the wheel rim is damaged / tyre has been flat or with

low pressure for an extended period / there is sidewall damage).

That could make the hole bigger.

Step 2: Try to position the wheel – Reposition the wheel by driving forward a little to ensure –

The puncture is at the top of the tyre

The air valve is in the top half of the tyre.

Step 3: : Connect the Sealant and Compressor – Insert the sealant into the tyre through the air valve through the following steps:

Place the sealant bottle on the compressor.

Connect the sealant bottle to the tyre valve

Plug the compressor into your car’s 12V socket or cigarette lighter and turn on the vehicle.

Step 4: Inflate the tyre:

Start inflating the tyre while the sealant is connected till it reaches recommended tyre pressure.

Stop the compressor pump and disconnect the tyre repair kit from vehicle.

Drive the vehicle for back a forth a little. This will elp in spreading the sealant

Again, reconnect the compressor without sealant to the tyre and fill the air to recommended pressure.

Step 5: Get it repaired from nearby mechanic or workshop or replace the tyre.:

Once you’re satisfied with the temporary repair, drive your car to the nearest garage and get it repaired.

Do not drive the vehicle at a speed more than 80kmph after repairing it with tyre repair kit.

Points of caution:

1. The sealant is highly poisonous. Do not come in direct contact with it.

2. Sidewall cuts / big punctures cannot be fixed by tyre repair kit

3. Puncture repair read after repair kit usage (driving possible only for 100-250 km at speed 80 km/h)

4. Sealant bottles have one-time use only. Sealant bottle can be purchased from accessories (spare tyre from parts)

17
Exchange

It is a trade-in of existing car for the new model purchase.

Exchange Benefits:

1. Best price for your existing car,

2. Your car is evaluated on 376 check points, ensuring complete transparency

3. Your car goes into safe hands

4. Transparent Documentation

5. Hassle free transaction

6. Exchange bonus as per the ongoing scheme at the time of invoicing of new car.

Documents Required for Exchange:

1. Copy of old car Registration Certificate (RC)

2. Copy of old car Insurance Certificate

3. Copy of ID Proof

4. Acknowledgment of Exchange Bonus, if applicable.

5. Copy of Relationship Proof

Parents

Siblings

Daughter-in-law

Grandchildren

Spouse

Son-in-law

Grandparents

6. Valid NOC from the Bank in case Hypothecation is mentioned on the RC

Documents required in support of relation proof:

Copy of Govt. ID such as Passport, Voter ID, Aadhar Card, Driving License, PAN Card, Pension

Card issued by Govt. Bank passbook statement, school/college institute

marksheet/certificate (in which relation is clearly mentioned) etc is required.

18
Thank You Note

We would like to take this opportunity to thank you for taking out time and going through the

docket. We would also like to congratulate you for choosing your vehicle from NEXA.

For any feedback or concerns, you may contact our Showroom Manager or Quality Manager.

We look forward to a lifetime association with you

Customers are advised to read the Privacy Policy and Terms of Use available on

www.nexaexperience.com

19
Forms
 Order Booking/Commitment Checklist

Dealership Details

Dealer Name : OCEAN MOTORS PVT LTD

PLOT NO.G1,NEAR MINAL GATE NO.1,,GO

Dealer Address : VINDPURA JK ROAD,, BHOPAL,MADHYA

PRADESH

Dealer Contact Details : 9303718392

Dealer Email Id : -

Dealer GST No. : 23AABCO4536F1ZS

CIN No. : -

Vehicle Details

Model : Ignis Variant : MARUTI IGNIS ZETA 1.2L 5MT

colour : PEARL ARCTIC WHITE Sale Type : Individual Customer

Booking Date : 12-08-2025 Tentative Waiting

: 31
Period(Days)
Tentative Delivery date : 12-09-2025

Customer Details

Enquiry No. : ENQ25004507 Booking No : SOB25000740

Customer Name : MR AMIR KHAN Customer Id : 2563667424

Contact Details : 9399783957 Email Id :

Date of Birth : - GST No : GSTUNREGISTERED

Customer Type : Individual PAN Details : HUXPK7679P

Address Details

PLOT NO 06 TRIVENI HEIGHT,Berasiya ro City : BHOPAL

Address :
ad Karond Bhopal,-
Pin Code : 462038

State : MADHYA PRADESH

Tehsil : Huzur

District : Bhopal

Village : -

Price Details On Road Price(Incl.tax):INR.785937

Ex-showroom Price : 697000 Registration Charges : 59134

Temp, Registration FASTag Charges : 600

:
Charges
Extended Warranty : 0

Old Car Price : 0

Maintainence Cost Protect :

Insurance Price : 43318

Loyalty card : 885

Total Accessories : 0
ISL/RMK Discount :

Additional Discount : 0
Exchange Discount : 0

Consumer Offer : 15000

On-Road Price(Incl.Tax) : 785937

 Order Booking/Commitment Checklist

Finance Scheme Details Total Price:INR.0

Finance Company : - Finance Amount : 0

Tenure of Loan (years) : 0 Rate of Interst(%) : 0

EMI Amount : 0 Advance (If any) :

Discount / Promotional Down Payment : 0

: 0
Scheme

Extended Warranty Details Total Price:INR.

EW preference : Not Opted Description : -

Type : - Amount : 0

Exchange Vehicle Details Evaluated Price:INR.0

Existing Car Model : - Existing Car variant : -

Manufacturing Year/Month : - Evaluation Date : -

Evaluated Price** : 0 Registration Date : -

Registration Number : - Engine Number : -

Chassis Number : - Insurance Policy Number : -

Fuel Type : - Odometer Reading (kms) : 0

Number of Previous Owner : - Addiotnal Dealer Discount :

Receipt Details Total booking Price : INR.0

Serial Number Mode DD Cheque No. Date Receipt No. Receipt Date Payment For Amount

- - - - - - - -

Changes in BCR

Field Name Old Value New Value Change On

Customer ID 2563667424 -

Car Variant MARUTI IGNIS ZETA 1.2L 5MT

Car Colour PEARL ARCTIC WHITE - -

Contact Us

DSE/RM Name (Dealer) TL/SRM Name (Dealer) SM/GM (Dealer)

SUNIL SAHU - UPENDRA SINGH BHALLA

Phone No : 9109968542 Phone No : - Phone No : 9303718392

Email ID : - Email ID : - Email ID : [email protected]

Territory Sales Manager (MSIL) Regional Manager (MSIL)

Abhishek Pathak Sunny Kanwar

Phone No : 8369520091 Email ID : [email protected]

Email ID : [email protected]

*This is an electronically generated copy, hence no signature are required

*TERMS & CONDITIONS OF BOOKING

1. Prices mentioned are in Indian Rupees. Vehicle price prevailing at the time of invoicing of vehicle shall be applicable. The above price is mentioned as applicable at the time of booking and may change at the time of invoice.

2. In case of finance, hypothecation charge of Rs. 1750 will be applicable.

3. In case of other state registration, TRC charges will be applicable.

4. Promotional scheme prevailing at the time of invoicing of vehicle shall be applicable. The above scheme is prevailing at the time of booking. The same may change at the time of invoice.

5. Vehicle price prevailing at the time of invoicing shall be applicable. The above price is indicative and is as prevailing at the time of booking. The same may be subject to change without notice at the time of invoicing.

6. Evaluation price valid for 7 days or 300 km whichever occurs earlier (in same condition) from date of evaluation and exchange scheme applicable as on the date of invoicing of new car.

7. The price of your existing car is subject to its overall condition and mileage at the time of execution of sale, re-evaluation if necessary.

8. Vehicle will be delivered strictly in the order of receipt of customer booking subject to payment and other formalities. Approximate delivery period given on the order booking form is only indicative. Vehicle delivery will however be subject to availablity

of vehicles.

9. We shall not be responsible for delivery of vehicle in case of delay or rejection of finance by the financer and due to any unforeseen circumstances.

10. We shall facilitate for temporary/ permanent registration of the vehicle before delivery of vehicle in compliance of provisions of Motor Vehicles Act, 1988. Registration of the vehicle is however subjected to payment of relevant charges by customer.

11. Prices/Schemes prevailing at the time of invoicing/bill shall be applicable.

12. Booking cancellation charges shall be as applicable on the date of booking cancellation.

13. Terms & conditions of Exchange policy subject to change without notice.

14. Membership of Maruti Suzuki Rewards is subject to the payment of one-time membership charges as specified by Maruti Suzuki India Limited from time to time. T&C Apply.

15. I authorise Maruti Suzuki India Limited to use data submitted for marketing & communication purpose (emails, call, SMS etc.) solely to enhance performance of Maruti Suzuki Loyalty Program.
 Registration Undertaking

The dealership will facilitate the registration of the car subject to the following terms & conditions being agreed & fulfilled by the customer.

1. All dues pertaining to purchase of vehicle, accessories, Value-added services etc. have been cleared by the customer.

2. All the necessary documents required for registration are furnished by the customer. RTO forms are duly signed by the customer.

3. Registration Certificate/Smart Card is issued by the RTO after registration of the vehicle. The approximate time for the receipt of RC

Book/Smart Card is 30-45 days.

4. In case Registration Certificate/Smart Card is sent directly by the RTO to customer's home address. *The receipt of the same might get

delayed if:

Address provided by the customer is incorrect.

There is no one to receive the post at home.

There is any delay from Postal Department.

5. The receipt of Registration Certificate/Smart Card may be further delayed if there is any delay by the RTO. Dealership will not be responsible

for such unforeseen delays.

6. In case of allotment of any special number or choice of registration number, it will not be the responsibility of the dealership for providing the

same. Any additional charges applicable will be borne by the customer.

Tentative processing period for RC : 30-45 Days Mobile No. : 9399783957

Customer Name : AMIR KHAN Model : Ignis

PLOT NO 06 TRIVENI HEIGHT,Berasiya road Colour : PEARL ARCTIC WHITE

Customer Address :
Karond Bhopal,-

Variant : MARUTI IGNIS ZETA 1.2L 5MT