Board the bus with mobile e-ticket

Booking Details
Neeta tours and Ticket 209471898(Operator
From: Panchgani Bus Operator:
travels Number: PNR: 5AZAGSPK)

MakeMyTrip
To: Mumbai Bus Type: A/c-seater NU210751118026542
Bus ID:

Boarding Date and 14-Apr-2025

Passenger Details
S.No Name Seat Seat Type

1 Ms. Carol Rodrigues T Seater

Boarding and Drop Point Details

Panchgani - Rotary Bus Stop,opp. Dr Ambedkar Garden Landmark: Panchgani - Rotary Bus Stop,
Address:
opp. Dr Ambedkar Garden

Landmark:

Drop Point: Chembur (e) Highway Before Fly Over

Drop point Address: Chembur (E) Highway Before Fly Over

Bus Operator Contact Number: 02168260522, 0228902666

( Please use the Ticket Number : 209471898( Operator PNR:209471898,) as reference for interaction with the bus operator )

Online Cancellation and Rules

Cancellation time Cancellation charges

Till 10:00 AM on 13 Apr Rs. 109.9

Between 10:00 AM on 13 Apr - 10:00 PM on 13 Apr Rs. 274.75

Between 10:00 PM on 13 Apr - 06:00 AM on 14 Apr Rs. 549.5

Between 06:00 AM on 14 Apr - 10:00 AM on 14 Apr Rs. 1099.0

Above penalty is calculated basis the bus scheduled start time from the first boarding point (starting point of the bus)
The ticket cannot be cancelled after the bus departs from the first boarding point (starting point of the bus)
Cancellation charges shown above may sometimes vary depending on the non-refundable components of the ticket fare defined by the
bus operator
How do I cancel my ticket?
Please go to customer support section of makemytrip.com (Top right corner on website) and proceed to cancel your ticket. You will be
asked to enter booking Id and Contact number. If you are unable to cancel, Please call us at 0124-462-8765 (Standard Charges Apply)to
cancel your e-ticket.
MakeMyTrip would not be able to process refunds for cancellations done directly with the bus operators.
This booking is not partially cancellable.
How do I contact MakeMyTrip.com?
For your boarding point or departure time queries please call Neeta tours and travels directly at 02168260522, 0228902666.

Important Terms & Conditions

Incase of change in bus type or any issue related to bus operator , please bring in it out notice with in 24 hours of bus departure. We will
investigate it with the operator and revert accordingly. The customer is entitled for refunds incase a lower bus type is provided subjected
to our investigation.
Agency: MakeMyTrip (India) Pvt. Ltd (hereinafter 'MakeMyTrip') is only providing the services as agent of various tour operators
(hereinafter 'Operators'). MakeMyTrip's obligations are limited to issuance of ticket, providing information as made available to it and
processing refunds. MakeMyTrip is not responsible for the provision of services by the respective operator. MakeMyTrip assumes no
responsibility or liability for the actions or omissions of the operators including non-adherence of the scheduled timings, behavior of the
operator's staff, conditions inside the buses, loss of life or property, delay, breakdown or inconvenience suffered by the user or passenger.
The primary passenger is required to furnish a print out of the e-ticket and an identity proof with the passenger's photograph on it at time
of boarding the bus. Failing to do so, the bus operator may not allow boarding.
The bus e-ticket booked is non transferable.
The bus operator reserves the right to change the seat number(s) of the passenger(s).
The bus operator reserves the right to change the boarding point and/or using a pick-up vehicle at the boarding point to take customers to
the bus departure point
The departure and arrival timings mentioned on the e-ticket are only tentative timings. The same are subject to change.
The bus trips may be delayed, postponed or cancelled due to unavoidable reasons.
Provision of video/air conditioning or any such other services is the responsibility of the bus operator. Any refunds/claims due to non-
functioning or unavailability of these services needs to be settled directly with the service provider (the bus operator).
In the event of cancellation of a bus/service trip, MMT liability will be limited only to the extent of refunding the sum paid by the passenger
for the price of the e-ticket.
Any grievances and claims related to the bus travel should be reported to MMT within 10 days of your travel date.
Customers are advised to reach 15 mins before boarding time.
Luggage policy: Each passenger is allowed to carry one bag of up to 10 kgs and one personal item such as a laptop bag, handbag, or
briefcase of upto 5 kgs. Passengers should not carry any goods like inflammable, weapons, ammunition, liquor, drugs, etc. and any other
articles that are prohibited under law. Operator reserves the right to deny boarding or charge additional amount in case passenger is
travelling with extra luggage than what is mentioned above.
Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel. View Guidelines: https://www.
makemytrip.com/promos/mysafety-state-guidelines.html