Key Informant Interview Guide
Study Title:
Assessing the Impact of Transport Network Connectivity on Urban Traffic Flow Efficiency in
Township Ward, Thika
Researcher: C. Kalee Mbeti
Institution: The Technical University of Kenya
Date: ____________________________________
Respondent Role/Designation: ____________________________________
Instructions
Please answer each question as fully and honestly as possible. Use additional sheets if
needed. Your responses will remain confidential and used solely for academic purposes.
Thank you for your time and cooperation.
1. Respondent Background
a) Please briefly describe your role, responsibilities, and experience related to transport,
mobility, or infrastructure within Township Ward.
b) How long have you served in this capacity?
2. Transport Challenges and Impacts
a) From your perspective, what are the most significant transport challenges currently facing
Township Ward?
b) In what ways has the development of the Thika Superhighway affected traffic patterns and
congestion in Township Ward?
3. Road Capacity and Connectivity
a) Do you perceive a mismatch between the capacity of the Thika Superhighway and the
capacity of the local road network (e.g., Kenyatta Highway, Garissa Road)? Please explain.
b) Which locations experience the most severe congestion, and at what times?
4. Infrastructure and Planning
a) What infrastructure improvements or projects (e.g., road widening, better junctions,
pedestrian facilities) have been implemented or planned in Township Ward to address
congestion?
b) In your opinion, what measures have been most effective, and what challenges remain?
5. Institutional Coordination and Management
a) How does your institution coordinate with other agencies or stakeholders on transport
planning and traffic management?
b) What are the main operational or institutional challenges you face (e.g., enforcement,
budget constraints, informal activities)?
6. Informal Transport and Road Use
a) How do informal transport operations (e.g., matatus, boda-bodas) contribute to or worsen
traffic congestion?
b) What strategies could improve coordination between informal transport operators and
formal traffic management?
7. Community Impacts and Perceptions
a) What are the main effects of traffic congestion on residents and businesses in Township
Ward?
b) From your observation, what are the most important factors causing persistent congestion?
8. Recommendations
a) What specific changes or interventions would you recommend to improve traffic flow,
connectivity, and safety in Township Ward?
b) Any additional comments or suggestions?
Thank you for completing this questionnaire. Your input is greatly appreciated.
