Resume Diego Ferreira
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ankul kumarResume Diego Ferreira
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ankul kumarDiego Ferreira
Morrisville, NC 27560 | 405-414-9003 | spwan3@gmail.com
linkedin.com/in/diegovieiraferreira
INFRASTRUCTURE ENGINEER
PROFILE
Network engineer with more than 20 years of experience in IT. Possesses broad knowledge and
experience in LAN/WAN infrastructure design and implementation, with demonstrated ability to lead
projects of any size. Proficient at designing and deploying enterprise-wide networking solutions that
substantially improve operating stability, efficiency, and increased profitability. Led a $500k project to
migrate legacy Cisco devices to the Meraki network in 6 locations across the country of 31 IDFs, 70
switches, and 100 APs, affecting 3000 devices.
CORE PROFICIENCIES
LAN/WAN | Network Design and Administration | Network Architecture (Routing, Switching, Security,
and Wireless) | Information Security | Vulnerability Assessment | Meraki | Cisco Ekahau | Umbrella
VMWare | Active Directory | DHCP | Azure | DNS | Firewalls | Fortinet | VPN | Mitel | VOIP
Proofpoint | CrowdStrike | Wireshark | FreshService | Synology | Pure Storage | Lansweeper
Windows Server | macOS | Linux | Logs Inspection | Project Management
PROFESSIONAL EXPERIENCE
Independent Consultant, Morrisville, NC 05/2022 to Present
IT Consultant
• Partnered with C-suite executives and technical teams to implement tailored IT solutions that
elevated advisor productivity by up to 30% and cut compliance process times by 17%.
• Directed full-lifecycle IT compliance projects in regulated industries, maintaining a 100% on-time
delivery rate across complex validation and implementation phases.
• Designed system validation plans, risk assessments, and compliance roadmaps that
strengthened data integrity and risk posture, earning a 4.5/5 average client satisfaction rating.
• Mentored IT staff and supported business development, aligning project delivery with audit
standards and contributing to a 17% year-over-year growth in new client engagements.
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Diego Ferreira
Morrisville, NC 27560 | 405-414-9003 | spwan3@gmail.com
linkedin.com/in/diegovieiraferreira
Kimray Inc, Oklahoma City, OK 03/2019 to 05/2022
Jr. Network Engineer
• Tier 3 support for connectivity, failures, configuration, implementation, upgrades, and
troubleshooting of the infrastructure of the 10 locations across the country through the ticket
system.
• Perform daily administration, design diagrams, documentation, site surveys, and project support
tasks for network components, including switches, routers, firewalls, VPN, wireless, and UPS.
• Provide end-users with reliable IT solutions from routing protocol OSPF, VLANs, firewalls, access
lists, group policies, traffic shaping, threat protection, content filtering, access control, air
marshal, DAI, isolated devices on the network (e.g., containing IoT devices).
• Monitor indicators performance, ensure system reliability, analyze packet-capture logging
servers/Nmap, and remediate security vulnerabilities across the network with the best practices
from cybersecurity and standards from FIPS 140-2, NIST SP 800-53 security controls.
• Lead $150k project to migrate newly acquired business, with 5 locations, to the headquarters
network.
• Audited the IT department telecom/invoices expenses to save $500k over five years.
IT Support Analyst I 10/2017 to 03/2019
• Maintained outstanding concierge support experience while ensuring the ongoing maintenance
and development of positive customer relationships with team members and end-users to
achieve 99% satisfaction.
• Instructed and aided users on software applications, hardware, network, and phone systems in
Windows and Mac devices.
• Led the printer project assessment saving the company over $60,000 a year.
• Completed project software asset management audit in 2018, saving over $100,000 in licenses.
EDUCATION
BS Network Operations and Security 02/2018 to 04/2022
Western Governors University
OTHER
• Certifications: CompTIA A+, Network+, Security+, Cloud Essentials, Project+, Linux Essentials,
ITIL v3 Foundation, CCNA Routing Switching.
• Training: EC-Council Certified Encryption Specialist (ECES), CCSP Cloud Security Professional
• Languages: Portuguese (native), Spanish (professional working proficiency).
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