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Simple Channel Problems

The document presents several queue system problems to analyze parameters such as the probability of finding customers in service or waiting, the average waiting time, and the utilization of the system. Cases are analyzed such as a bank teller, a gas pump, and a quick lube business. Measures such as the probability that the system is empty, the average number of customers in the queue, and the average time customers spend waiting and in the system in total are calculated.
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0% found this document useful (0 votes)
41 views8 pages

Simple Channel Problems

The document presents several queue system problems to analyze parameters such as the probability of finding customers in service or waiting, the average waiting time, and the utilization of the system. Cases are analyzed such as a bank teller, a gas pump, and a quick lube business. Measures such as the probability that the system is empty, the average number of customers in the queue, and the average time customers spend waiting and in the system in total are calculated.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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LUIS VARGAS TORRES TECHNICAL UNIVERSITY OF ESMERALDAS

CAREER: BUSINESS ADMINISTRATION


ESMERALDAS-ECUADOR

OPERATIONS RESEARCH

Gustavo Castillo

THEME: SIMPLE CHANNEL PROBLEMS II

Montañó Lara Saray Alexandra

ESMERALDAS
PROBLEMS

Find all the parameters that quantitatively describe


a bank counter if the average time between arrivals is 12
minutes, while the number of customers in line and
service averages 2.5 clients. Determine:
Tell= 12 minutes
Ls = 2.5 clients

1
Tell=
λ
Tellxλ=1
1
λ= =0.08∗60 minutes=5 c l /h
12min
λ
Ls=
μ−λ
Ls ( μ− λ )= λ
Lsμ−Lsλ= λ
Lsμ=λ+Lsλ
λ+ Lsλ5+2.5+5 17.5
μ= = = =7 c l /h
Ls 2.5 2.5
The probability of finding a customer in the service process and
four others waiting in line
4

( )( )
P4 = 1−
5 5
7 7
=0.0522=0.05=5 %

Probability that the system is empty.

P0= 1−( 57=1−0.71=0.29=29%


)
Waiting time in the queue.
5 5
Wq= = =0.36∗60 minutes=21.6 minutes
7(7−5) 14

Expected customer time in the system


1 1
Ws= = =0.50∗60 minutes=30min
7−5 2
Average time spent in the system.
5 5
Ls= = =2.5 minutes
7−5 2

The average time for a service is 5 minutes and in the system


there are 3 clients, it is necessary to determine:
1 1 cl
Tess= = =0.20∗60min=12
μ5min h
λ
Ls=
μ−λ
λ
3=
12− λ
3 ( 12−λ )=λ
36−3 lambda= λ
36=λ+3λ
36=4λ
36

4
9=λ

Average number of customers in line


92 81
Lq= = =2.25cl
12(12−9) 36
2. Probability that the system is empty
P0= 1−
9
12( )
=1−0.75=0.25=25%

3. Probability of having 8 customers in the system


8
8
P = 1− ( 9
12 12
9
)( )
=0.025=0.0025=2.5%

4. System utilization factor


λ9
ρ= = =0.75=75 %
μ12
5. Average time a customer spends in the system
1 1
Ws= = =0.33∗60 minutes=20 minutes
12−9 3
6. Average time a customer spends in line
9 9
Wq= = =0.25∗60 min=15min
12(12−9) 36
Suppose a fast food restaurant has the capacity to serve in
an average of 120 customers per hour, it is known that customers wait in
average 2.5 minutes in line. Calculate the performance measures of
system:

λ
Wqμ=
μ ( μ− λ)

Wq μ( μ−λ )= λ

Wqμ2−Wqμλ=λ

Wq μ2=Wqμλ+ λ

Wqμ2=λ(Wqμ+1)

Wqμ2
λ=
Wqμ+1

0.04∗1202
λ=
0.04∗120+1

576 cl
λ= =99.31
5.8 h

a) What is the probability that a customer arriving at the restaurant has


what to expect.
n

(
Pn= 1−
2.5
120 )( )
2.5
120
=0.17×0.83=0.14=14%

b) What is the average length of the queues that form from time to time?
time
1 1
= = =0.05∗60 minutes=3min
120−99.31 20.69
c) What is the probability that the service is empty
(
P0= 1−
2.5
120 )
=1−0.83=0.17=17%

Determine all the parameters that describe quantitatively the


gas station pump, if the average arrival rate is 45 vehicles
for now and it maintains an average of 4 minutes between arrival and departure
from the gas station

1 1 vehicle
Tess= = =0.25∗60 minutes=15
μ4min h

a) The probability of finding the empty diesel tank

(
P0= 1−
15
45 )
=1−0.33=0.67=67%

b) The probability of finding 1 vehicle loading and 3 waiting at the


cola
n
n
(
= 1− )( )
15 15
45 45
=0.0067=0.01=1 %

c) The system utilization factor


λ15
ρ= = =0.33=33%
μ45
d) The expected number of buses in the queue
152 225
Lq= = =0.17 vehicle
45(45−15) 1.350
e) The average waiting time in the system
1 1
Ws= = =0.03∗60 minutes=1.80 min
45−15 30
f) The average waiting time in line

15 15
Wq= = =0.1∗60 minutes=0.60 minutes
45(45−15) 1350
Quick Lube Inc. is a fast lubrication and oil change business.
On a typical day, customers arrive at a rate of 3 per hour and the jobs of
Lubrication is carried out at an average rate of 1 every 15 minutes.
mechanics operate as a team working one at a time assuming
that arrivals are in the form of Poisson and the service is exponential
find:

a) The use of the lubrication equipment


3
P= =0.75=75%
4
b) The average number of cars in the line
32 9
Lq= = =2.25aut
4(4−3) 4
c) The average time that a car waits to be serviced
2.25 15
Wq= = =0.75∗60 minutes=45min
3 1350
d) The total time taken in the line plus the lubrication time

1 1
Ws= = =1 h
4−3 1
If the time a cashier will be idle is 25% and the time that a
The client will be in the waiting line for 3 minutes. DETERMINE:

λ
Wqμ=
μ ( μ−λ )

λ
3=
( )
1 1
3 3
−λ

3
[ ( )]
1 1
3 3
− λ =λ

[
1 1
3− λ =λ
9 3 ]
0.3333−λ=λ

0.3333=λ+ λ

0.3333=2 λ

0.3333

2

λ=0.1667

cl
0.1667∗60min=10
h

P0=1−0.75=0.25=25%

λ
P=
μ

10 10 cl
P= ∗0.75μ= =13.33
μ 0.75 h

The number of clients in the system


10 10
Ls= = =3cl
13.33−10 3.33
The number of customers in line
102 100
Lq= = =2.25c
13.33(13.33−10) 44.39

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