Principles of Information Systems

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 Principles of Information Systems
MCQ PDF
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Principles of Information Systems provides an introduction to the fundamental concepts,

technologies, and applications of information systems in organizations. The course

explores the role of information systems in supporting business operations,

decision-making, and competitive advantage. Students will learn about hardware,

software, data management, networking, system development processes, and ethical

considerations in the digital age. Through case studies and practical examples, the

course highlights how information systems are designed, implemented, and utilized to

improve organizational effectiveness and efficiency.

Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke

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14 Chapters
1118 Verified Questions
1118 Flashcards
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Page 2
 Chapter 1: The Importance of MIS
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Sample Questions
Q1) In a situation where someone needs to log into your account to solve a problem and
asks for your password,________.
A) refuse to provide the password
B) enter your password yourself
C) say it out loud
D) provide the password through an email
Answer: B

Q2) What is abstract reasoning?

Answer: Abstract reasoning is the ability to make and manipulate models.Constructing a
model of the five components of an information system is an example of abstract
reasoning.

Q3) Because of Moore's Law,the cost of data processing,communications,and storage

________.
A) is essentially zero
B) has increased exponentially
C) is witnessing an upward trend
D) has leveled off
Answer: A

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Page 3
 Chapter 2: Business Processes, information Systems, and

Information
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Sample Questions
Q1) ________ is the ratio of benefits to costs.
A) Effectiveness
B) Efficiency
C) Scalability
D) Performance rating
Answer: B

Q2) In swimlane format,________ are specific tasks that need to be accomplished as

part of a business process.
A) repositories
B) resources
C) activities
D) databases
Answer: C

Q3) Data that is summed is called information.

A)True
B)False
Answer: True

Q4) Define information.

Answer: The most common definition of information is that information is knowledge
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derived from data.

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 Chapter 3: Organizational Strategy, information Systems,

and Competitive Advantage

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Sample Questions
Q1) Information systems can be a part of products.
A)True
B)False
Answer: True

Q2) Customer service falls under the category of supporting activities in a value chain.
A)True
B)False
Answer: False

Q3) ________ includes general management,finance,accounting,legal,and

government affairs.
A) Human resources
B) Research and development
C) Firm infrastructure
D) Operations management
Answer: C

Q4) Establishing alliances with other organizations promotes product awareness.

A)True
B)False
Answer: True
Page 5

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 Chapter 4: Hardware and Software
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Sample Questions
Q1) Briefly describe how a computer works.

Q2) The CPU performs arithmetic and logical comparisons and stores results of
operations in memory.
A)True
B)False

Q3) The general public can access and alter a closed source code of a program.
A)True
B)False

Q4) A server farm can process only one service request per minute.
A)True
B)False

Q5) What is virtualization?

Q6) McCann Systems,a leading IT firm,develops customized billing software to meet the
needs of its individual customers.In this case,the software developed by the firm is
referred to as a(n)________.
A) vertical-market application software
B) horizontal-market application software
C) one-of-a-kind application software
D) operating systems software

Page 6
Q7) Explain how computer programs are licensed to individuals and organizations.

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 Chapter 5: Database Processing
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Sample Questions
Q1) What is a database application?

Q2) In single-user databases,the application,the DBMS,and the database all reside on a

user's computer.
A)True
B)False

Q3) In a database,the collection of data for all columns is called a file.

A)True
B)False

Q4) Which of the following is true of browser-based database applications?

A) They are written in object-oriented languages like Structured Query Language.
B) The application, DBMS, and the database all reside on the user's computer.
C) They are thin-client applications that need not be pre-installed on a user's computer.
D) They use C++ as the standard language for user-side processing.

Q5) What are the differences between a spreadsheet and a database?

Q6) The lost-update problem caused by multi-user processing in databases can be

prevented by avoiding all types of database locking.
A)True
B)False

Q7) How does one create a database and its structures?

Page 7

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 Chapter 6: The Cloud
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Sample Questions
Q1) A content delivery network (CDN)provides a specialized type of PaaS.
A)True
B)False

Q2) Which of the following is an advantage of using a private cloud over a virtual private
cloud (VPC)?
A) Unlike a VPC, the infrastructure required for a private cloud can be built and operated
easily.
B) A VPC gains significantly by using an elastic load balancer, whereas a private cloud
does not use an elastic load balancer.
C) A VPC cannot be accessed from outside the organization, but a private cloud can be
accessed from outside the organization.
D) Unlike a VPC, a private cloud does not require permission from regulating bodies to
host sensitive data.

Q3) Which of the following statements is true of content delivery networks (CDNs)?
A) They reduce users' access costs by delivering data faster.
B) They distribute data on different servers without any data replication.
C) Users receive content from the CDN server that is geographically closest.
D) A routing server decides which server should deliver content on an hourly basis.

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Page 8
 Chapter 7: Organizations and Information Systems
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Sample Questions
Q1) Which of the following statements is true of enterprise information systems?
A) They are information systems that are shared by two or more independent
organizations.
B) The solutions to problems in these systems usually involve more than one
department.
C) Enterprise information systems typically support less than 100 users.
D) They are called personal information systems if they support a particular business
function.

Q2) When an organization has inconsistent duplicated data,it is said to have a data
integrity problem.
A)True
B)False

Q3) The problems posed by information silos ultimately lead to ________.

A) diseconomies of scope
B) increased costs for an organization
C) diminishing marginal returns
D) reduced organizational innovation

Q4) The major issue caused by information silos is wasted file space.
A)True
B)False

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 Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Google is an example of a social media application provider.
A)True
B)False

Q2) What is social CRM?

Q3) According to McAfee's Enterprise 2.0 model,pushing enterprise content to users

based on subscriptions and alerts is part of tagging.
A)True
B)False

Q4) Social media outlets are companies and other organizations that choose to support
a presence on one or more SM sites.
A)True
B)False

Q5) In the context of Customer Relationship Management (CRM),social media means

that the vendor loses control of the customer relationship.
A)True
B)False

Q6) A social media sponsor cannot develop its own provider.

A)True
B)False

Page 10
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 Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Reporting analysis is used primarily for classifying and predicting BI data.
A)True
B)False

Q2) The management function of BI servers maintains metadata about the authorized
allocation of BI results to users.
A)True
B)False

Q3) Push options are manual when emails or collaboration tools are used for BI
publishing.
A)True
B)False

Q4) ________ requires users to request business intelligence results.

A) Push publishing
B) Pull publishing
C) Data acquisition
D) Data mining

Q5) Data mining is the process of obtaining,cleaning,organizing,relating,and cataloging

source data.
A)True
B)False
Page 11
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 Chapter 10: Information Systems Development
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Sample Questions
Q1) Olive Inc.,a chain of retail outlets,is converting its existing billing systems to a more
robust online tool.In this process,the organization runs both the old and the new systems
to compare their performances.In this case,the company is implementing the new
system using ________ installation.
A) parallel
B) pilot
C) plunge
D) phased

Q2) What is systems development? How is it different from program development?

Q3) Estimates of labor hours and completion dates are accurate for large,multiyear
projects.
A)True
B)False

Q4) Explain the tasks performed during the system definition phase of the systems
development life cycle.

Q5) The third phase of the systems development life cycle is the component design
phase.
A)True
B)False

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 Chapter 11: Information Systems Management
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Sample Questions
Q1) Each outsource vendor has its own methods and procedures for its services.
A)True
B)False

Q2) Information technology concerns the products,techniques,procedures,and designs

of computer-based technology.
A)True
B)False

Q3) Explain the functions of the development group within a firm's IS department.

Q4) The development group in a company's IS department is staffed primarily by

programmers,test engineers,technical writers,and other development personnel.Based
on this information,which of the following is likely to be true?
A) The company develops programs in-house.
B) The company uses licensed software.
C) The company has negotiated outsourcing agreements with other companies.
D) The company contracts work to other companies.

Q5) It is the CTO's responsibility to identify new technologies relevant to the organization.
A)True
B)False

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Page 13
 Chapter 12: Information Security Management
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Sample Questions
Q1) In an organization,the security sensitivity for each position should be documented.
A)True
B)False

Q2) ________ take computers with wireless connections through an area and search
for unprotected wireless networks.
A) Drive-by sniffers
B) Key punchers
C) Hackers
D) Phishers

Q3) A user name ________ a user.

A) authenticates
B) identifies
C) conceals
D) encrypts

Q4) Discuss briefly the pros and cons of biometric authentication.

Q5) Viruses,worms,and Trojan horses are types of firewalls.

A)True
B)False

Q6) Differentiate between symmetric and asymmetric encryption.

Page 14
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Chapter 13: Extension A1: Collaboration Information Systems

for Decision Making,problem Solving,and Project

Management
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Sample Questions
Q1) Different people usually perceive a problem in the same way.
A)True
B)False

Q2) Which of the following tasks is performed during the finalizing phase of project
management?
A) solve problems
B) document and report progress
C) revise budget
D) prepare archival documents

Q3) ________ decisions are those that support day-to-day activities,such as how
many widgets to order from a particular vendor.
A) Managerial
B) Critical
C) Strategic
D) Operational

Q4) A cooperative result is usually better in quality than the result of someone working
alone.
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A)True
B)False

Q5) Differentiate between project data and project metadata.

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Page 16
 Chapter 14: Extension A2: Collaborative Information

Systems for Student Projects

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Sample Questions
Q1) Synchronous communication is defined as ________.
A) communication between people and groups in the same time zone
B) communication between people working in the same department
C) internal communication between the members of a specific group
D) communication that occurs when all team members meet at the same time

Q2) Workflows cannot be defined on Microsoft SharePoint for multistage business

processes.
A)True
B)False

Q3) Which of the following systems provides version control while sharing content?
A) Microsoft SharePoint
B) Google Drive
C) emails with attachments
D) file servers

Q4) In version-control systems,shared documents are placed into shared directories

called ________.
A) vaults
B) libraries
C) workspaces
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D) records

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