Client Agreement
Client Agreement
E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
PROCEDURES on market conditions or operational
3.1. US Dollar or Euro is the deposit currency; all requirements.
deposit and withdrawal operations shall be
3.7. If there is doubt that a Client has complied
made in US Dollars or Euro.
with clauses 4.7 and 4.8 of the Agreement, the
3.2. The Client has the right to control depositing Company can extend time of order
funds into and withdrawing funds from the consideration up to five working days.
Client’s trading account.
3.8. The Client incurs all costs connected with
3.3. Automatic deposits are possible at any time. depositing and withdrawing funds to/from the
Client’s account, unless stated otherwise by
3.4. The Client may withdraw any amount of funds the Company on its website. Notwithstanding
from the Client’s account, except for the the above, where the Company in its justified
margin required for the Client’s open trades. opinion has reasons to believe that the Client
Lack of available funds on the Client’s account or a Group of Clients misuses the Company’s
may lead to a margin call and forced closure Services, the Company’s in its sole discretion
of the Client’s trades. has a right to collect from the Client the
relevant Client fund deposit/ withdrawal fees
3.5. Requests for fund deposits and withdrawals
charged by the respective payment system
are accepted during the regular business
providers in an amount of up to 10% from the
hours of the Company (08:00 – 17:00 СЕТ).
Client’s respective deposit and up to 5% from
The Company will transfer money to the
the withdrawal amounts.
specified Client account details within two
working days, provided such payment details 3.9. The Company has a right not to transfer Client
are the same as the Client’s account details funds from one payment system to another.
used for deposits. Exceptions may be
considered separately and will take longer to 3.10. Client funds must be deposited or withdrawn
process. from the Client’s personal credit card, debit
card, bank account or payment system. Bank
3.6. Transfers and withdrawal requests are subject account, debit card, credit card or payment
to restrictions during certain periods, including, system names and identification that do not
but not limited to, the one-hour interval correspond with that of the Client's verified
immediately preceding the weekly documents or declared name, will be deemed
commencement of FX market quotation, as a third-party deposit or withdrawal. Deposit
particularly when the account holds open or withdrawal of funds to and from third
positions. Such restrictions generally do not parties' cards, payment systems or bank
apply during these intervals if the account accounts is strictly prohibited.
holds no open positions; however, further
timing restrictions may also be imposed based 3.11. If the Client violates clause 3.9 of the
E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
Agreement, the Company reserves the right to or the Client’s Trade Room, accounts and/ or
immediately close any of the Client’s open transactions being terminated and/ or
positions, withdraw any of Client’s funds to permanently closed with an indefinite ban on
refund the funds transacted with the third party, future operations with the Company and/ or its
and lock the Client’s account without prior payment partners and/ or the Client’s credit/
notice or explanation. debit card providers.
3.12. The Client is informed that the new AML/ CFT 4. PRIVILEGES AND RESPONSIBILITIES
regulations and the Company’s payment
partners require the Client to use a unique IP 4.1. The Company keeps the right to change this
address when depositing to/ withdrawing Agreement by sending a letter of notification
funds from the Client’s Trader Room accounts. five days before changes officially become
The Client undertakes not to use internet effective.
access networks with shared IP addresses,
4.2. The Company can increase spread and
whether public or private, computers, other
marginal requirements according to
electronic devices which do not provide the
Regulation.
Client with a unique IP address for
identification during the payment withdrawal/ 4.3. The Company does not take responsibility for
deposit process transaction process. the Client’s activity or inactivity. Information
offered by the Company is general in its
3.13. The Client is informed that the AML/ CFT
nature and does not in any way or manner
regulations and the Company’s payment
contain advice for any commercial actions.
partners require the Client to present and/or
submit various KYC documents, as well as 4.4. The Company is not responsible for dereliction
proof of source of assets. The Company has a of duties caused by failures in connection
right to freeze Client funds and/or decline to channels or Internet problems.
accept deposit and/or withdrawal requests
from the Client in the event the requested 4.5. The Client is responsible for the state and
documents were not provided by the Client in security of the Client’s trade account.
the specified time period.
4.6. The Client has the authority to sign this
3.14. Sharing of the Client’s login name and/ or Agreement, fulfill requirements, give orders
password, as well as credit/ debit card, on-line and meet relevant commitments.
wallet information and details with any third
party is strictly prohibited. The Client expressly 4.7. The Client confirms that all information
undertakes to follow these terms and confirms provided during the registration is true, precise
the Client’s understating that failure adhere to and up to date.
the stated conditions may lead to the Client’s
4.8. The Client confirms the Client’s funds are of
payment request being delayed, declined and/
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E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
legal origin. 4.17. In the event the Client does not have any
active trading account(-s), the Company can
4.9. Actions carried out by the Client according to archive the data of such Client and close
the Agreement and Regulation do not violate access to the Client’s Trader Room.
laws, regulations and other rules applied to
the Client under the Client’s and the 4.18. Data from archived trading accounts of the
Company’s jurisdictions. Client is kept for five (5) years from the date
the Client’s access to the Trader Room is
4.10. The Company can nullify any order or close closed and can only be accessed by
one or more of the Client’s positions at any contacting customer support.
time according to current price if Client
violates clauses 4.7 - 4.9 of the Agreement. 4.19. The Company is entitled at any time and
exclusively to protect its legal interests and the
4.11. The Company can cancel orders handled with normal run of the services rendered,
apparent dealer’s mistakes or fulfilled regardless the activities and intentions of the
according to non-market quotations. Clients. Due to this the Company shall
unilaterally execute all the necessary and
4.12. In the case of quotation errors, the Company
reasonable actions against individual Clients,
can cancel orders made by the Client.
who act contrary to the interests of the
4.13. The Company can recognize operations on Company, use the services of the Company
the trade server as non-market, if there are without good faith, apply for the Services of
objective reasons for such actions. the Company with the unfaithful intentions or
carry out unfaithful activities while using the
4.14. The Company can ask the Client to submit the services provided. The protection of the
Client’s identity and any other relevant interests of the Company might result as,
documents per the Company’s policies in including but not limiting to: (a) partial or full
electronic and/ or certified format. blocking the access to the respective trading
accounts/ trader room/ trading servers/ certain
4.15. The Company can block a Client’s account not
account types; (b) unilateral termination of
used for its intended purpose (including
contractual relations with the Client with the
conversion).
immediate effect; (c) unilateral transition of the
4.16. In the event the Client’s trading account Client’s account to a different trading server.
balance is zero (0) and no trades were
4.20. The Company is entitled unilaterally to
performed with the trading account for the
terminate any trading activities of the Client at
period of three (3) years or more, the
any time, if such activities negatively affect: (a)
Company is entitled to archive and close
the infrastructure of the Company; (b) any IT
access to such trading account.
solutions/ tools/ devices of the Company
devoted for the provision of the services; (c)
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E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
other Clients of the Company decreasing the right to invalidate historical Trading
quality of the service they expect to obtain. transactions of the particular Client or group of
Clients and close all of the relevant Client’s or
4.21. The Company at its sole discretion is entitled group of Client’s positions, and to terminate
unilaterally to terminate the contractual the Trading account and/ or Trader Room of
relations with the Client, restricting fully or the Client or each Client within the relevant
partially the Client’s further use of the group of Clients without prior notice.
particular service, with the immediate effect
and providing no notices of this to the Client, if 4.24. The Company shall charge the Client, by
the Company detects the objective and deducting from the balance of the Client’s
justified reasons for such action. The inactive trading accounts (including
Company is not obliged to disclose such Share4you Follower and/or Share4you Leader
reasons to the Client. accounts), a monthly inactivity fee. The
inactivity fee will be charged where a Client
4.22. The Client consents that the Company has not placed any trade, or does not have
reserves the right to immediately terminate the any current open trades, or has not performed
Client’s access to the trading platform(s) and/ any balance operations, for a period
or the Client’s Trader Room and/or any and all exceeding 12 (twelve) months, and in this
Client’s accounts, or refuse or cancel any case the inactivity fee will be charged in the
order, in the event the Client voluntarily and/or amount of 10 USD/ 10 EUR, or equivalent in
involuntarily partakes in arbitrage unrelated to another currency depending on the chosen
market inefficiencies, including but not limited account currency of the Client, and, after 24
to, latency arbitrage and swap arbitrage (twenty-four) months, in the amount of 20
and/or acts contrary to good faith; under such USD/ 20 EUR, or equivalent in another
circumstances, the Company may at its currency depending on the chosen account
discretion, close the Client’s Trader Room, currency of the Client. The time when the
and/or any and all Client’s accounts, and inactivity fee becomes applicable is calculated
recover any losses incurred by it due to the from the moment of the last trade on any of
above-described Client practices. the Client’s trading accounts. The Client shall
be charged the inactivity fee from any
4.23. The Client or group of Clients undertakes to
remaining positive account balance until the
not use any Trading strategies which are
account balance equals zero, or the Client
based on non-market conditions, unintended
resumes activity on any of the Client’s
vulnerabilities or common- sense errors in
accounts. The fee is non-refundable. The
regular, special or additional conditions of
Client has the right to request withdrawal of
Company services, any quoting, software or
funds using available means of funds
hardware vulnerabilities, including, but not
withdrawal. The Client shall be notified one (1)
limited to, Server vulnerabilities. In case of
month in advance prior to application of the
violation of this Clause, the Company has a
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E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
inactivity fee. Failure to notify the Client does available on the Company’s website, "Swap-
not relieve the Client from the inactivity fee. Free Accounts" section.
Any account subject to inactivity fee shall be
considered dormant and access shall be 4.28. In the event the Client's Swap-Free Account
restricted for security purposes. To resume balance is zero (0) and no trading activities
access, Clients are advised to contact the were performed with this Account for the
Company via email at period of six (6) months or more, the
[email protected] or via Live Chat. Company is entitled to change the type of the
The Company may request the Client to Account to a regular Account and to apply the
produce proof of identity documents. Swap (Swap fees).
4.25. The Partner retains the right to adjust the 4.29. The Company reserves the right to revoke the
auto-rebate percentage allocated to a Client, Swap-Free status of the Swap-Free Account
subject to the condition that the Client unilaterally without prior notification if the
receives prior notice of such adjustment. The Client acts contrary to this Agreement, lawful
Partner bears sole legal responsibility for interests of the Company and/or does not act
ensuring that the Client is duly informed in in good faith. In the event the Swap-Free
advance and for obtaining the Client’s consent status of an Account is canceled, the
to the modification. Markets4you shall have no Company reserves the right in its sole
obligation to serve as an intermediary or to discretion to: (i) retroactively recover all Swap
provide notification to clients on behalf of the fees, interest, costs, expenses and/or similar
Partner. from the Client, (ii) to nullify any trades the
Client made by using the Swap-Free Account
4.26. The Client may open a Swap-Free Account. in question, and (iii) to cancel any related
The terms, conditions and commissions profits or losses, that the Client should have
associated with Swap-Free Accounts are received from or paid to the Company, as the
specified on the Company’s website. The case may be, if the Account in question was
Company has a right to alter the terms, never granted Swap-Free status.
conditions and commissions by posting the
relevant changes on its website in "Swap-Free 4.30. All the risks (including, but not limited to, risk
Accounts" section. Existing Accounts cannot of financial loss), related to the removal of the
be converted into Swap-Free Accounts. Swap-free status of the Swap-Free Account
from the particular Account, are borne by the
4.27. If the Client has opened an Account with trade Client.
maintenance fee - a Swap-Free Account,
Swap (swap fees) will not be credited/ debited, 5. ADMINISTRATION OF CLAIMS
however, the Client will be charged a specific AND DISPUTES
commission for transferring positions over
5.1. Claims for lost profit are not considered.
midnight. A complete commission table is
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E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.
5.2. The Company does not accept and/ or
compensate claims for moral damages.
E-Global Trade & Finance Group, Inc. First Floor, Mandar House, Johnson's Ghut,
P.O. Box 3257, VG1110, Road Town, Tortola,
+44 330 027 1824 British Virgin Islands.