SAP Patient
Management
The PatientCentric Solution
SAP Patient Management is ...
... the premium solution for patient
management in your hospital
... the integrated solution for your
outpatient and inpatient processes
... the patient-centric platform for your
administrative and clinical processes
SAP AG 2002, Title of Presentation, Speaker Name 2
1 - Patient Admission
Hello. Im Albert Dorn. Ive an appointment
for a hip operation.
Patient
Albert Dorn
Thats right, youre on my list. I just need a
few more details for your admission.
Admissions Clerk
Maria Sanchez
SAP AG 2002, Title of Presentation, Speaker Name 3
Patient Admission
More efficient admission process for planned and
non-planned treatments
The patient admission procedure enables:
Scheduling using pre-registration and waiting lists
Fast and efficient admission by automatic transfer of data from
scheduling
Variants custom-tailored to different admission situations, for example,
for deliveries or emergency cases
SAP AG 2002, Title of Presentation, Speaker Name 4
2 - Care Unit Work Station
I was expecting the patient. I assign him to the
desired private room using Drag & Drop, and
order a TV for him at the same time.
Nurse Mildred
SAP AG 2002, Title of Presentation, Speaker Name 5
Care Unit Work Station
All relevant patient information at a glance
all functions for routine tasks on the care unit at the
click of a button.
The care unit work station
provides:
Intuitive user interface
Integrated display of
medical and
administrative data
Customized user menu
Cross-unit processing
Personalized layout
SAP AG 2002, Title of Presentation, Speaker Name 6
3 Clinical Supply Chain Management
Physician
Dr. Ross
During the initial examination, care unit
physician Dr. Ross discovers that
Mr. Dorn has diabetes for which he is
taking the prescription drug Insuman.
The drug is not kept in stock on the care
unit and nurse Mildred has to order it
from the hospital pharmacy. Dr. Ross
signs the order electronically.
Pharmacist
Rebecca Hansen
SAP AG 2002, Title of Presentation, Speaker Name 7
Clinical Supply Chain Management
Implementation of the Clinical Supply Chain with optimized
use of all resources (warehouse, employees, materials, suppliers)
Delivering
Buying / Providing
SAP AG 2002, Title of Presentation, Speaker Name 8
Vendor /
Supplier
Nurse
Pharmacist
Physician
Requesting
Approving
4 Open Communication
OR Team
During surgery, we document the exact
progress of the operation in a special
surgery system.
We enter data that is relevant for billing
and reporting. The surgery system
automatically transfers this data to SAP
Patient Management.
SAP AG 2002, Title of Presentation, Speaker Name 9
Open Communication
Integrated System Landscape Through Open
Communication
Clinical
System
Surgery
System
Laboratory
System
SAP Patient
Mgmt
Communication in SAP Patient
Management:
Intuitive user interface
Easy data exchange and
simple further processing of
data from connected systems
No duplicate data entry: once
entered, data is available in all
systems
Flexible interfaces that can be
easily tailored to satisfy
customer requirements
Health
Insurer
SAP AG 2002, Title of Presentation, Speaker Name 10
Family
Physician
5 Appointment and Resource Scheduling
Patient
Albert Dorn
Before I was discharged, nurse Mildred
consulted with me and then scheduled
rehabilitation measures for me for the next 3
weeks in the affiliated rehabilitation center.
SAP AG 2002, Title of Presentation, Speaker Name 11
Appointment and Resource Scheduling
Fast and efficient appointment scheduling and
optimum use of available resources
Appointment/resource scheduling enables:
Appointment allocation from anywhere
Fast and efficient appointment search at the click of a button
Scheduling of single and group appointments, repeat
appointments and complex treatment units
Access to daily schedules of physicians, treatment rooms and
medical devices
GPs to access resources on the Internet
SAP AG 2002, Title of Presentation, Speaker Name 12
6 Embedded Workflow
Patient
Albert Dorn
Mr. Dorn is discharged from the
hospital into the rehabilitation
center. The coding director is
automatically informed that Mr.
Dorn has been discharged.
Coding Director
Lee Adams
SAP AG 2002, Title of Presentation, Speaker Name 13
Embedded Workflow
Optimize your processes by proactively bringing the right
information and tasks at the right time to the right people
Synchronize processes
Allocate work items
to the right people
Monitor deadlines
Organize flow of
information
Record history
(if required)
SAP AG 2002, Title of Presentation, Speaker Name 14
7 Comprehensive DRG Support
I check and complete the DRG-relevant
documentation. I carry out grouping and then
release the case for billing.
Coding Director
Lee Adams
SAP AG 2002, Title of Presentation, Speaker Name 15
Comprehensive DRG Support
Easy DRG determination and intelligible verification tools
DRG support in SAP Patient
Management:
Support of DRG
documentation in daily
operation
DRG coding director work
station for intelligible
verification of relevant data
and determining DRG
Billing of DRGs
DRG-related analyses
Portal for Coding Director
SAP AG 2002, Title of Presentation, Speaker Name 16
8 Patient Accounting
Patient Accountant
Philipp Borg
SAP AG 2002, Title of Presentation, Speaker Name 17
The billing data I get converged from all
possible sources. This means that my
workstation contains all the data I need for
rapid, problem-free billing.
Patient Accounting
All billing-relevant tasks performed with ease
Insurance
Case
Data
The billing work station enables:
Down
Payts
Services
Simulation
Checks
Comparison
Invoice
SAP AG 2002, Title of Presentation, Speaker Name 18
Support of DRG documentation
in daily operation
Fast access to all information
Support for all billing methods
Efficient processing of all
business transactions
pertaining to patient accounting
Full integration with Financial
and Cost Accounting
Analyses
Data exchange with insurance
providers
9 Integrated Financial Accounting
Accountant
Christine David
In Financial Accounting, integration with the patient
management system has been a great benefit.
The automatic posting of invoices means that
incorrect postings are now a thing of the past.
SAP AG 2002, Title of Presentation, Speaker Name 19
Integrated Financial Accounting
Data captured at its source.
Automatic posting of documents directly where they belong.
SAP Patient Management
Down Payt
200
Private
Room
Financial Accounting
Patient
300
200
Revenue Nrs.Charge
700
Aetna Life
Insurance
SAP AG 2002, Title of Presentation, Speaker Name 20
Nursing
Charge
Aetna Life Ins.
700
Revenue Prv.Room
300
10 Integrated Cost Accounting
I check the profitability of all patients who have
undergone hip operations in the last quarter. For
cases with more than average costs, I carry out a
detailed analysis.
Controller
Daniel Hall
SAP AG 2002, Title of Presentation, Speaker Name 21
Integration with Controlling
Cost transparency in medical service processes
SAP Patient Management
Medication
Accommodation
Controlling
Case Lisa Huber
-Case Hubert Meier
--
Case Albert Dorn
--------------------------------Costs
Nursing effort
Medication
....
350.117.-
Revenue
Nursing Care
Surgery
Nursing charge
Private room
....
Balance
SAP AG 2002, Title of Presentation, Speaker Name 22
- 700.- 300.-
....
Are hip operations
profitable for us?
Benefits at a Glance
Patient-centric
Comprehensive
Integrated
Flexible
Role-based
Open
SAP AG 2002, Title of Presentation, Speaker Name 23
all information exists and can be analyzed
on a patient basis
from scheduling to final costing in CO
all pertinent data is available round
the clock where required
can be tailored to your organizational processes
work stations and work flows tailored to meet
the needs of different users
flexible connection to all existing systems in
your hospital
And What Do Our Customers Say?
More than 500 hospitals worldwide run SAP Patient
Management and take advantage of SAPs longtime
experience in the healthcare sector.
SAP Patient Management - a solid, dependable
and flexible product.
Hospital Britanico de Buenos Aires, Argentina
Time and cost savings are besides the optimized patient
orientation the result of the wide scope project.
Krankenhaus der Barmherzigen Schwestern, Austria
SAP AG 2002, Title of Presentation, Speaker Name 24
