Strad Com
Strad Com
CORPORATION
Group 5
Mario Mercado
Gana
Chino Ibarra
Wella Bruan
Andrea
Irene Zhou
Rainier Jouwena
Stradcom Corporation
Brief Background
Stradcom is the proponent of the LTO-IT Project. It is a private
company working in partnership with a government agency
under a Build-Own-Operate (BOO) privatization scheme. The
LTO-IT Project covers the development of an integrated IT
system that will interconnect all LTO offices nationwide,
automate and integrate its core business processes (e.g.,
issuance of drivers license, motor vehicle registration, fines
and apprehension settlement).
This
involves
development
of
software
applications,
provisioning of the necessary hardware and network
connectivity for all of the LTO offices, constructing and
maintaining a data warehouse of LTO records, training the LTO
personnel, as well as operating and maintaining the entire
infrastructure for the concession period.
Stradcom Corporation
Brief Background
Continued
The LTO-IT System has several modules of core applications
(e.g., for motor vehicles, drivers licenses, apprehensions) for
the core business processes and also interconnectivity systems
with private institutions (i.e., with insurance companies,
emissions testing centers) and other government agencies (i.e.,
Bureau of Customs, MMDA, LTFRB).
To date, the LTO-IT System, along with its connectivity systems,
is already in place and operational. Stradcom now simply has to
operate, maintain, and at times enhance the system along with
the ever-changing business requirements. Managing the system
and all its components are not only crucial to the companys
sustainability but in delivering quality public service as well.
PERSPECTIV
E
Give utmost value
to shareholders
give beyond what is
committed
Enhance Cost
Control sticking
with the budget
Betterment of
Public Service less
customer care
complaints
Improve client
relationship
improve speed of
revenue remittance
Improve Perception
of PrivateGovernment
Partnerships
negate bad press
regarding the
project
Streamline
business processes,
better internal SLAs
Improve
Forecasting and
Budgeting (target
vs. actual variance)
Improve
Maintenance and
Support of System
minimal system
downtime
Improve existing
Technical
Capabilities and
Capacity less time
to develop and
enhance
applications
Acquire Knowledge
on New
Technologies
proficiency on new
tech platforms
Improve Project
Management and
project delivery
based on schedule
Increase Net
Income
FINANCIAL
CUSTOMER
PROCESSES
DEVELOPMEN
T
Position
Competency
Skill
Training
Attribute approach
Satisfaction feedback that describes the
clients satisfaction with how the project
team performed, including how quickly the
team responded to problems, how well they
communicated, how well they partnered,
etc.
Organization
al
Awareness
New Hire
Orientation
training
Quantitative Approach
-describes the solutions performance,
including response time and defects.
Qualitative Approach
-describes client satisfaction with the
solution, including ease of use, look and
feel etc.
Measurement
Action
Managemen
t
Project
Manageme
nt Training
Position
Competency
Skill
Training
Measurement
Quantitative Approach
-describes the solutions
performance, including response
time and defects.
Technical Knowledge
External Trainings
(industry standard
certifications for
programmers)
Qualitative Approach
-describes client satisfaction with
the solution, including ease of use,
look and feel etc.
Skills inventory of developers
Quantitative Approach
-describes the solutions
performance, including response
time and defects.
Time Management
Project Management
Training (specifically
Developers level only)