CH 03
CH 03
Contingency Approaches
Chapter Objectives
Understand how leadership is often contingent on people
and situations.
Apply Fiedlers contingency model to key relationships
among leader style, situational favorability, and group task
performance.
Apply Hersey and Blanchards situational theory of leader
style to the level of follower readiness.
Explain the path-goal theory of leadership.
Use the Vroom-Jago model to identify the correct amount of
follower participation in specific decision situations.
Know how to use the power of situational variables to
substitute for or neutralize the need for leadership.
Leadership
Traits/behaviors
Outcomes
(Performance, satisfaction,
etc.)
Leader
Contingency
Approach
Followers
Style
Traits
Behavior
Position
Needs
Maturity
Training
Cohesion
Task
Structure
Systems
Env.
Outcomes
(Performance, satisfaction,
etc.)
Situation
Contingency Approaches
Contingency approaches:
approaches that seek to delineate the
characteristics of situations and
followers and examine the leadership
styles that can be used effectively
TASK
BEHAVIOR
High
High Task-Low
Relationship
High Task-High
Relationship
Low Task-Low
Relationship
High Relationship
-Low Task
Low
Low
RELATIONSHIP BEHAVIOR
High
Situational Theory
Hersey and Blanchards extension
of the Leadership Grid focusing on
the characteristics of followers as
the important element of the
situation, and consequently, of
determining effective leader
behavior
Path-Goal Theory
A contingency approach to
leadership in which the leaders
responsibility is to increase
subordinates motivation by
clarifying the behaviors necessary
for task accomplishment and
rewards
Leader Behavior
Impact on Follower
Followers lack
self-confidence
Supportive
Leadership
Ambiguous job
Directive
Leadership
Lack of job
challenge
AchievementOriented
Leadership
Participative
Leadership
Clarifies followers
needs to change
rewards
Incorrect
reward
Outcome
Increases confidence
to achieve work
outcomes
Clarifies path to
reward
Increased
effort;
improved
satisfaction
and
performance
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11
Decide
Consult
Individually
Consult
Group
Facilitate
Delegate
12
Neutralizer: a situational
characteristic that
counteracts the leadership
style and prevents the
leader from displaying
certain behaviors
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Task-Oriented
Leadership
People-Oriented
Leadership
Organizational
variables
Group cohesiveness
Formalization
Inflexibility
Low positional power
Physical separation
Substitutes for
Substitutes for
Neutralizes
Neutralizes
Neutralizes
Substitutes for
No effect on
No effect on
Neutralizes
Neutralizes
Task
characteristics
Substitutes for
Substitutes for
No effect on
No effect on
No effect on
Substitutes for
Follower
characteristics
Professionalism
Training/experience
Low value of rewards
Substitutes for
Substitutes for
Neutralizes
Substitutes for
No effect on
Neutralizes
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