DO YOU AGREE???
Computers, in general,
are pretty stable, and
you can usually rely on
them to not fail you.
YES, IF.
you develop some basic
habits, you can postpone
serious computer problems,
and might avoiding them
entirely
you know the signs of
imminent computer failures.
WHAT DO YOU
THINK IS OUR
TOPIC
TODAY ???
IDENTIFY FAULTY
COMPUTER AND
NETWORK
SYSTEMS
SIGNS OF IMMINENT COMPUTER
FAILURE
regular poor performance
frequent errors and/or popups,
unknown programs being
installed,
frequent power loss (the
computer shuts down
automatically)
frequent crashes, or certain parts
not working.
CAUSES OF COMPUTER FAULTS
Dust issues
RAM issues
Malware issues
Hardware issues
Warning issues
Usage issues
Error message issues
DUST ISSUES
Dust can
reduce
perfor-
mance
and
cause
overheati
RAM ISSUES
RAM runs
even the PC is
running idly.
>> Know
your PCs RAM
specification
and limit
WARNING ISSUES
Investigate
it.
>>These
errors could
be important
MALWARE ISSUES
Malwareis an abbreviated term
meaning malicious software
designed to gain access or
damage a computer without the
knowledge of the owner.
There are various types of malware
includingspyware, key loggers,
true viruses, worms.
TO PREVENT MALWARE ISSUES
Make sure that your anti-
virus software is updated to
be able to scan unnecessary
files that enter your PC.
Do not install programs
that youre not familiar with
or if you do not fully trust
the source.
HARDWARE ISSUES
When
something is
not working
properly,
diagnose the
problem
yourself and
fix it
Take
WARRANTY ISSUES
Get a warranty to
protect your
hardware, so it
can be replaced in
case of failure.
WARNING ISSUES
Investigat
e it.
These
errors
could be
important
.
USAGE ISSUES
Give your
computer a
break. your
computer likes
rest, too.
ERROR MESSAGE ISSUES
Write down
the necessary
info such as
error
messages. If
you know how
to fix it, do it,
to avoid
further
damage but if
not then seek
NETWORK PROBLEMS
When you suddenly cannot connect to the
Internet, use this checklist to fi nd and solve
common Internet connection problems.
UNPLUGGED NETWORK CABLE AND WEBSITE
TEMPORARY OFFLINE
IP ADDRESS CONFLICT
COMPUTER FIREWALL MALFUNCTION
OUTSIDE WIRELESS SIGNAL RANGE
WIRELESS NETWORK CONFIGURATION
BROADBAND ROUTER OR ACCESS POINT
MALFUNCTIONS
BLOCKED BY YOUR SERVICE PROVIDER
NETWORK DOWNTIME
NETWORK PROBLEMS
When you suddenly cannot connect to the
Internet, use this checklist to fi nd and solve
common Internet connection problems.
UNPLUGGED NETWORK CABLE
Action:
Ensure your wired or wireless network
hardware is switched on and plugged in.
WEBSITE TEMPORARILY OFFLINE
Action: Before assuming your Internet
connection is faulty, try visiting several
popular Web sites rather than just one.
IP ADDRESS CONFLICTS
(for dynamic connections follow these steps)
1. ClickStart>Run. In theRunwindow, enter
cmd then clickOK.
2. On the command prompt, type
ipconfi g/release then press[Enter].
3. Once the IP address becomes0.0.0.0, enter
ipconfi g/renew then press[Enter].
If your network uses static IP addresses,
manually change your IP to a diff erent number.
COMPUTER FIREWALL
MALFUNCTIONS
Firewall software is intended to prevent
unwanted network traffi c from disrupting it.
Unfortunately, fi rewalls can malfunction and start
blocking valid Internet traffi c.
Action: Temporarily disable fi rewall to
determine whether it may be the cause of
Internet connection problems.
OUTSIDE WIRELESS SIGNAL
RANGE
The performance of Wi-Fi network connections
depends on distance between the device and the
wireless access point.
Action: Use one of the following options:
1. Place the router at a height in some central
location and away from other cordless devices.
2. Make sure that the router is not placed near
something metallic (window grills) as that will
weaken the wireless signals.
OUTSIDE WIRELESS SIGNAL
RANGE
Action: Use one of the following options:
3. Avoid mirrors as they can refl ect the
wireless signals away from the desired
direction.
4. Replace routers omni-directional
antennas with more powerful uni-
directional antennas to keep the signal
from getting broadcast in all directions.
WIRELESS NETWORK
CONFIGURATION
Wi-Fi networks with encryption options like WPA
or WEP turned on require computers to use
matching security keys when connecting .
Action: Confi rm that the Wi-Fi channel number
and encryption keys on your router have not
recently changed
NETWORK PROBLEMS
Wi-Fi Protected Access (WPA) is a security
standard for users of computers equipped
with Wi-Fi wireless connection. It is an
improvement on and is expected to replace
the original Wi-Fi security standard, Wired
Equivalent Privacy (WEP).
BROADBAND ROUTER OR
ACCESS POINT MALFUNCTIONS
Broadband Router failures are caused by
overheating, excessive traffi c, or simply a
faulty unit. Typical symptoms include not being
able to obtain IP addresses, or the router
console not responding to requests
Action: Check the router's lights if it is
running and responding properly. Troubleshoot
and reset the router if necessary.
BLOCKED BY YOUR SERVICE
PROVIDER
Internet Service Providers (ISPs) can
choose to block access from your
account if you fail to make payment
or otherwise violate the provider's
Terms of Service.
Action: Contact your ISP if you
suspect your account has been
blocked.
NETWORK DOWNTIME
May notice during periods of very
bad weather and in dense urban
areas.
Action : Contact your Internet
provider to verify if they are
experiencing an outage. They may
give you advice on troubleshooting
problems connecting to their
network.
COMPUTER GLITCHES
Computer's network adapter hardware
might suddenly fail due to overheating or
age. Viruses and worms also may disable
or block a computer's network interfaces
from functioning properly.
Action: Check the computer and
remove any malware that you will
fi nd. Try resetting the network
connection or reboot the computer.
WHAT HAVE YOU LEARNED?
As a CHS student what is importance of
identifying common faults of a computer
and network system?
What is the common cause of a faulty
computer?
Give the causes of network problems.
How will you know whether a computer is
already experiencing a problem?
TASK 4
Directions: Write Computer errors/problems,
error messages and network problems you
encountered. Create a POWERPOINT
PRESENTATION for it.
Computer / Network Action Taken
Problems Encountered
QUIZ TIME
Prepare sheet of
paper
