+ Done By: Supply Chain
Management
Slide 2 to 6 &
BUSI 3322-
Maha AlSaif Section 201
ID#200800420 27 to the end
Razan AlSubaie Slide 7 to 12
ID#200900042
Alanood AlMubarak Slide 13 to 20
ID#200900051
Norah AlMesned Slide 21 to 26
ID# 200800242
Group Case Study
E-Business and the Supply Chain Management
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Abstract
Successful supply chain management is essential for
every business.
The age of technology raised the competition in the
market.
E-business will develop any private or public business
within any industry.
Organizations are insertion the furthermost accent on
the enhancement and assimilation of their supplay
chains and business processes using technologies
application.
+ Outline
Introduction
Supply chain and Supply chain management
E-business and E-commerce
The Effect of E-business on Supply chain management
Types of E-business
Levi’s case study
Recommendation
- Benifets
- Challenges
Conclusion
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Introduction
“Success in the world of e-commerce is clearly not just
about expanding the consumer side; it is also about
deploying the capabilities of the Internet to improve
the efficiency of the production of both goods and
services” Hamish McRae.
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The main concern of a business is developing a product and a
service for a customer for it to be available for the customer on
time and all time.
Electronic Data Interchange (EDI) was developed in the 70’s
replaying to the need of automated business transactions
between different companies, suppliers, market, and customers.
Ebusiness helped the companies in many ways.
Catagories of ebusiness: E-commerce, e-collaboration, and e-
procurement
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Catagories of E-business
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Supply chain
Supply chain : is the system and the stages
that consist of people, products, technology,
information that are either directly or
indirectly related to accomplish the customer’s
needs and demands
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Supply chain management (SCM)
Supply chain management consist of all the
integrated activities that brings a product or a
service into the market and create satisfied
customers
SCM Functions
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Supply chain management (SCM)
SCM components:
1. Planning
2. Sourcing
3. Making
4. Delivering
5. Returning
SCM importance
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E-business & E-commerce
E-business: the transformation of
key business processes through the
use of internet technologies.
E-commerce: is the electronic
communication and exchanges
between suppliers and customers.
Thedifference between the two
concepts
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The advantages of E-business
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The effect of E-business on SCM
With the development of internet and E-business,
companies have the chance to enter new markets,
introduce new goods and services, and reach new
customers more quickly than ever before. With over 200
million people having access to the internet.
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Types of E-Business
Business to Consumer (B2C)
Business to Business (B2B)
Consumer to Consumer (C2C)
Peer to Peer (P2P)
Mobile commerce
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Business to Consumers
The interaction between business and consumers.
The B2C model involves a business selling directly to
its consumers via a website.
Individuals shopping.
B2C can reach to worldwide market with high volume
of customers.
It might sometimes face difficulties with security
issues.
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Business to Business
The transactions between one business and the other.
The B2B web sites are not for the public, it is only available to
business partners or suppliers and companies.
Manufacturer and wholesaler.
Itsis cost reduction technique for the company so as to
overcome mediator.
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Consumer to Consumer
Is the business of conducting goods and services over the
internet to consumer from consumer.
Involves
the electronically facilitated transactions between
consumers through some third party.
Ithelps the online dealing of goods or services among
people.
Examples; Ebay.
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Peer to Peer
P2P refers
to computer-based systems of sharing
information directly with others via the Internet.
P2P commerce provides its users the software to install
in the users’ pc, and allows the P2P provider to use the
pc along with the company pc as a super computer.
Example; Skype, Napster.
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Mobile Commerce
M-Commerce refers to the use of mobile
devices such as a mobile phone, a
smartphone, for conducting the
transactions.
Mobile commerce refers to the use of
small mobile devices to send and receive
information.
M-commerce is becoming so popular, so
companies have to develop the websites
to be viewed correctly on mobile devices.
Example: Nordstrom
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Case Study
Levi Strauss is considered to be a major
American icon ever since its foundation in the
19th century
yearlyrevenue made a steep decline in 2002,
after reaching its highest peak in 1996.
+ Case Study
• Levi came up with the idea of joining hands with a
wide range retailer that can make consumers’ access to
merchandise much easier which leads to more sales
and then to more revenue; it decided to team up with
Walmart.
• Walmart has some hard-to-reach requirements that
any business must meet just to be considered as a
supplier.
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Case Study
Levi’s has to track each pair of pants online
until it is sold through the systems with Wal-
Mart on the internet to make sure to provide
more supply when the shelves are cleared. This
e-business between the two is a clear example
of business to business commerce (B2B)
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Case Study
Levi’soffered the service of taking waist and
height measurements of customers in Wal-
Mart to make special-tailored jeans pants to be
delivered directly to the customers’ homes.
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Case Study
A servicewas the online ordering service,
which was provided through the website of
Wal-Mart. The availability of the Wal-Mart
website to the public only demonstrates
another type of e-business, business to
consumer (B2C) .
+ Case Study Analysis
• The case study findings confirm that there was a problem in
Levi’s operations involving the poor conduct of the supply
chain management.
• The management was not capable of keeping track of what
was manufactured because the use of IT and internet was
not utilized in an efficient way.
• In my opinion, the top management of Levi’s chose well
when they decided to cooperate with Wal-Mart and start
selling a new line of signature pants through Wal-Mart and
through the internet most importantly.
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Recommendations
Benefits:
- Through ebusiness, many procedures can be automated.
- Simplicity of accessing information.
- Improved accurate forecasting
- Customer eases as dealings takes place excluding the physical
disarticulation.
- Creates customer loyalty with reliable shipment dates.
- Higher response time
- For the market, it will cut down the number of
mediators along the transactions.
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Challenges might exist:
- Security issues
- High cost of the IT resources and people.
- Change the business process
- Weak links in the chain of the
business
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Conclusion
Company’s goals are being customer-centric. More than
200 million people –potential cutomer- accessing to the
World Wide Web.
Ebusiness proved to be unignorable.
“The Internet is laying a foundation for a new economy”
eBay CEO Meg Whitman
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Any Questions …
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Thank you for
Listening
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References
• CII. (2011). Logistics technology and escm. (Unpublished raw data, Rutgers
University).
• Flyvjberg, B., & Budzier, A. (2011, Sept). Why your it project may be riskier than you
think. Retrieved (Thursday, November 1, 2012) from http://hbr.org/2011/09/why-
your-it-project-may-be-riskier-than-you-think/
• Girard, K. (2003, July 15). Supply chain partnerships: How levi's got its jeans into
wal-mart. Retrieved (Thursday, November 1, 2012) from
http://www.cio.com/article/31948/Supply_Chain_Partnerships_How_Levi_s_Got
_Its_Jeans_into_Wal_Mart?page=6&taxonomyId=3207
• Leon-Pena, J. (2008). E-business and the supply chain management. Retrieved
(Sunday, November 4, 2012) from
http://www.saycocorporativo.com/saycoUK/BIJ/journal/Vol1No1/article_4.pdf
• Simchi-Levi, D., & Zhao, Y. (2003). The value of information sharing in a two-stage
supply chain with production capacity constraints. (Manuscript submitted for
publication, Rutgers University) Retrieved (Thursday, November 1, 2012) from
http://zhao.rutgers.edu/Simchi-Levi-Zhao-03.pdf
