Team Tranquil Inc, SAP Project

SAP Project
Quality Management
Vikash Ranjan
1
SAP QM

1. Introduction

2. Master Data

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3. Org Elements/structure

4. Process

5. Reports

2
Introduction
SAP Quality management deal with all traditional function of
quality in an organization.
The Quality management view of the material master
primarily contains the control parameters you need to process
quality inspections throughout the logistic supply chain.

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In the material master, you define various inspection
parameters based on the inspection type(for example,
triggering events for quality inspections, inspection with or
without task list and whether results ae recorded for
inspection characteristics).In addition, you enter control data
for QM in Procurement in the material master.
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Master Data
The following master data are the key for the Quality Management
process.

a) Material Master

b) Master Inspection Characteristics (MIC).

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c) Inspection Method.

d) Inspection Plan.

e) Sampling Procedure/Sampling scheme

f) Dynamic Modification Rule

g) Quality Info Record 4

h) Catalogue – Code Group/Code for Defects , UD , Task , activites

Material Master
• A Material Master is a central master data of an
organization, which contains information related to the
procurement, production, quality, sales and financial data
for a material. The information in a SAP QM material master
will be stored at different levels

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Client Level or general data

Plant Level

Storage Location Level

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Master Inspection Characteristics
Master Inspection characteristics are required to describe the
inspection specifications for materials like length, width, viscosity, etc.
We create master inspection characteristics at the plant level to
simplify and standardize the inspection planning activities.
It also helps to organize the master inspection characteristics in order
to avoid duplicate creation of MIC.

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The below are the types of Master Inspection characteristics available
in SAP.
a) Quantitative
Quantitative characteristics are used to record the results of the
Quantitative inspection. Values of inspection can be directly feed to
these type of characteristics while performing results recording.
Inspection Method can also be attached to inspection characteristics
level.
b) Qualitative
Qualitative characteristics are used to record the results of Attribute
inspection like "Ok" or "Not ok". 6
Inspection Method
You use inspection methods to describe how to carry out an inspection
for an inspection characteristic. You can create master inspection
methods at plant level to simplify and standardize the inspection
planning activities and to standardize the nomenclature. This allows
you to plan inspections systematically, uniformly, and economically.

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Using the Inspection Methods component, you can:

1.Describe the implementation of the inspection

2.Define the qualifications for inspectors. The specifications in the

inspection method take precedence over the specifications from the
master inspection characteristics.

3.Manage inspection methods as master records independently of a

task list, edit the inspection methods centrally, and use the same 7
master record numerous times in different task lists
Quality inspection Plan
You need an inspection plan to capture the results of quality records.

To define inspection methodology, you have to enter the following

details

 Materials to be inspected.

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 How the inspection of materials need to take place.
 What characteristics to be inspected, WorkCentre and inspection
specifications.

In the inspection plan, you have to define the sequence of inspection

steps to be performed and the range of specifications as per the
Master Inspection Characteristics, sampling procedure to calculate the
sample size for inspection, inspection method, etc. 8
Sampling Procedure
A sampling procedure defines the rules that specify how the
system calculates the sample size and it contains information
about the valuation of an inspection characteristic during results
recording (attributive, variable, manual, etc.).

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Sampling Type

• The sampling type defines how a sample is calculated (for

example, fixed sample, 100% inspection, use sampling scheme,
percentage sample). Together with the valuation mode, the
sampling type defines the parameters for sample
determination. Using the sampling type, the system proposes a
list of rules for sample determination. If there is only one rule
available, this is automatically chosen. 9
Quality info record
If a quality assurance agreement or a vendor release is required for a
material, you must create a quality information record (quality info record).

The quality info record determines how the material can be processed
further.

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USE:

• When a quotation or purchase order is created, the system checks whether

a quality info record is required and available for the combination of
material and vendor.

• The system also checks whether the vendor and material-vendor

combination is blocked or released for quotations, purchase orders and/or
goods receipt.

• The execution of this check depends on the setting of the “QM in

PROCUREMENT” control key in the material master. 10
Organization Element
Company Code ?

Plants ?

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Storage Location ?

Quality Work Centre ?

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3.Org Elements/structure 12
4.Process
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I. Incoming Inspection
II. In process Inspection
III.Goods receipt inspection from production.
IV.PDI Inspection
V. Customer Returns
VI.Recurring Inspection
VII.Stability studies
VIII.Notification
4.I. Incoming Inspection
 15

4.II In process Inspection

Production
Production Inspection Lot
Order Creation
Order Release for IPC

Results
Recording

Rejected Accepted
Valuation

Defects
Recording

Create
Notification

Release for
Next Process
Notification
Processing

No Reject Full or
Decision Partial Batch
Inspection for next
Yes IPC

Rework
&
Repeat Inspection

© 2018 itelligence
6/12/2019
4.III. Goods Receipts Inspection from
Production
Lot Created At The
Time Of Quality Inspection
GRN Of Finished -Results Recording
Goods

Usage Decision

Usage Decision –
Is Quality No
Reject: Blocked
Acceptable
Stock
?

Yes

Usage Decision –
Accept: Un
Restricted
Material Stock
 4.IV. PDI Inspection
17

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4.V. CUSTOMER RETURN INSPECTION

Inspection lot Generated from
Return SO Return Delivery
Post Goods receipt

Result Recording as per inspection

plan

Is Quality
Acceptable Defects Recording
?

Stock Posting
Stock Posting
Stock Posting

Unrestricted use Scrap Rework

Unrestricted use

Usage
Decision(Accepted Usage
under deviation) Decision(Accepted) Usage Decision
Usage Decision (Rejected)
(Rework)

© 2018 itelligence
6/12/2019
 19

4.VI Self Life Inspection

Inspection lot Generated from
dead line monitoring of batch

Result Recording as per inspection

plan

Is Quality
Acceptable Defects Recording
?

Stock Posting
Stock Posting
Stock Posting

Scrap
Unrestricted use
Unrestricted use

Usage
Decision(Accepted Usage Usage Decision (Rejected)
under deviation) Decision(Accepted)

© 2018 itelligence
6/12/2019
 20

Notification in case of NCR – Customer , Vendor ,

Internal
Complaint Received from
customer Record the root cause

Create notification with

reference delivery order Select the task and release

Enter person responsible Create the Quality

Complete task
and notification priority order to book the cost

Record Activities performed book the cost

Record the defects and
release the notification

Complete the notification

© 2018 itelligence
6/12/2019
 Stability Study
21

© 2018 itelligence
5.Reports 22

The below are some of the standard reports available

 Basic Data
o Inspection Characteristic List
o Inspection Method list
o Code Group and Codes
 Inspection Planning
o Print Task List (General)
o Print Task list for material
 Vendor
o Overview of lot
o Quality Score
o Overview of Quantities
 Inspection Result
 Defects
 Quality Level