Monitor & Analyse System

The Computing Center Management System

(CCMS) allows you to monitor, control, and
configure your SAP System
 Monitoring: What, Why, Who, When
 What -  Why -
Keep the system running
Components in R/3: Improve performance
 R/3
(application servers,
buffers, applications, …)

 Who -
Administrators
 Database:
(performance, backup, …)

 When -
 Operating system:
Periodically
(CPU, file system, …) 12
11 1
10 2
9 3

8 4
7 5
6
The Alert Monitor (RZ20)

View
View

All
Alltree
treenodes
nodes
Monitoring Tree Elements
Monitoring Tree Elements

 Represent one physical

 Represent one physical
ororlogical
logicalobject
object
Monitoring Objects  Summarize alerts and
Monitoring Objects  Summarize alerts and
propagate to higher
propagate to higher
nodes
nodes

 Receive data and may

Receive data and may
create alerts
Monitoring Attributes create alerts
Monitoring Attributes  Use data for analysis
Use data for analysis
alerts
alerts
 <SID>
<SID>
SD

Transport
Database
<host>_<SID>_<No>

Performance
Backup
Monitoring Objects
Operating Syst.

Disk CPU Buffers

 All objects summarized in
monitoring tree
 Display history and present state,
CPU idle % especially alerts
CPU idle % Monitoring Attributes
 Method assignment for:
 Analyzing alerts
 Reaction and notification
 Data collection
 Monitoring Architecture
Terminology Data
DataConsumer:
Consumer:RZ20
RZ20

Data
DataConsumer
Consumer

AAPPI I

Monitor
Monitor Monitoring
MonitoringArchitecture
Architecture
Analyze Monitoring Monitoring Monitoring Performance
object object object DB

FM Data
Data Data
Data Data
Data Data
Data
supplier
supplier supplier
supplier supplier
supplier supplier
supplier

R/3
DB OS R/3 Syslog
Monitoring: R/3 Servers and
Instances Information:
Application
server 1  Instance names
 Hostname
 Types of work processes
 Release Notes
 Work process overview
Application  User overview
server 2
SM51

Action:
Application
server x
 Remote Logon

R/3 System
 Monitoring: R/3 Users
Application
Server 1
Information:

 User
SM04 / AL08  Client
SM04  Terminal
 Transaction
.
.
.
AL08
Actions:
Application
Server x  Start and stop WPs
 Debugging
 Trace
 End session
SM04
Monitoring: Workload Analysis
Information:
Application ST03  Response time
server 1
 DB request time
 Load time
 Wait time
Task handler
 CPU time
Dynpro Processor  ...
Dispatcher

ABAP Processor
Application
server 2
DB-SS
Different task types:

10
11
12
1
2
 Dialog
9

8 4
3
 Update

7 5

Background
6

 RFC
Application  Total
server x
Monitoring: Buffers
Information (buffers):
Application ST02 
server 1 Hit ratio
 Free space
 Swaps
 ...

Table
Application Buffer
Information (SAP memory):
server 2
 Current in use
 Max. used
Name- PXA ...  On disk
tab Buffer
 In memory
 ...
Application
server x
Use the database analysis tools to look in more detail at alerts shown in RZ20

Database (view in RZ20)

St

<DB System> DB02 t

space management
performance
backup/restore
R/3 consistency ST04
running jobs
health
DB13 DB12

Backup logs
 CRITICAL TASKS
Checkup that the R/3 System is up
Check daily backup (DB12)
Check all A/s is Up (SM51)
Check the CCMS Alert Monitor (RZ20)
Check for any failed Updates (SM13)
Check System Log (SM21)
Reviewing cancelled Jobs (SM37)
Checking Locks (SM12)
Check for Users on the System (SM04/AL08)
 contd…
 CRITICAL TASKS
Check for Spool Problems (SP01)
Check Job Log (SM35)
Review and Resolve dumps (ST22)
Review Workload Statistics (ST03)
Review buffer statistics (ST02)
Review of DB error logs (AL02/ST04)
Review of O/S logs (AL16/OS06)
