SAMSUNG Clothes Washer

2008. Venus Global Training Manual

WD8122CVD
WD8122CVC
WD8122CVB
WD8122CVW

Digital Appliances Division

INDEX

Contents
Contents
Product Overview

Mechanical

Circuits

Troubleshooting

Reference
 Product Overview
Product Features -1. Development Background (1)

Reinforcing Premium-Grade Interior Product Competitiveness

Elevating the Brand Image by Releasing our Flagship Model for the Year 2008

Increasing Sales and Raising Interest in the Company’s Washer Division

Reinforcement of
Product
Competitiveness

Colored Interior Design Reinforced Interior Concept

Insufficient Wash/Rinse Performance Improved Wash/Rinse Performance
Vulnerable to Vibrations/Noise Drum Washer with the Least Vibrations
 Product Overview
Product Features – 2. Product Overview (2)

External Value Curve

For indoor installations, Interior Color Tempered Glass and Zeus (Ball Balance) has been
adopted.
For better design, a Center Jog Dial has been adopted.

6 Venus K4 V7 LG스팀

0
Jog Di al 대기전력 드럼용적 옷감보호 사용편리성 세탁성능 투입크기 진동/ 소음 건조시간 디자인
 Product Overview
Product Features – 2. Product Overview (3)

Theme Model Concept & Image

“Five Senses Satisfaction – Luxurious Interior Drum Washer”
“Good Design (Sight), Low Noise (Hearing), Silver-Nano (Taste), Air-Wash (Smell),
Delicate Washing (Touch)”

Theme Function Sub-Function

 Interior Drum  Detergent Box for Liquid
→ Front Color Tempered Glass Detergent
→ Patterned Design
 Perfect Rinse by Controlling
 Well-Being Wash the Number of Rinse Cycles
→ Air-Wash
(Tick Removal, Sterilization)  Soft Touch Control Panel
→ Reinforced Silver-Nano
(Sub-divided Course)

 Indoor Installation System Design Points

→ Zeus (Ball Balance) Adopted
→ Vibration/Noise Minimized  Luxurious Style

 Wool Mark-Certified Washing  Patterned Interior Design

→ Optimal Delicate Wash  Slanted Operating Panel and
→ Clothing Damage Minimized
Center Jog for User Convenience
 Product Overview
Product Features – 2. Product Overview (4)

Design Concept

Design Keywords - Effortless

Simple and Intuitive Use
Upgraded Rectangular Door
- Thorough - Powerful Performance/Functions Powerful Perfect Wash -> Impressive Appearance

- Effortless - Consideration of Customer Not difficult , Easy-to-use -> Useful

- Thoughtful - Thoughtful Beauty Simplicity -> Lasting, Powerful Impression

- Thoughtful
- Thorough
Interior Style
Ball Balance Following Color & Pattern trends
Usage of Real Material
 Product Overview
Product Features – 3. Differentiation (1)

Sales Points
Air Wash Silver Nano
 Reinforced Silver-Nano Custom
 Air-Wash - Powerful Odor Removal Function
Sterilization/Anti-Bacteria Effect
 Tick Removal and Sterilization Effect  Silver Anti-bacteria Coating: Prevents
 Dry Cleaning Cost Reduction Propagation of Germs for 1 Month
 Sterilization and Anti-bacteria-treated
Wash Tub

 Color Tempered Glass Exterior Design  Square Door and Slanted Operating
 Interior Pattern Applied
Panel for Reducing back injuries
Minimal Vibrations  Rinse Control, Add Laundry Function
Noise for Indoor Installation  Detergent Box for Liquid Detergent

Interior Design Easy to Use

 Product Overview
Product Features – 4. Specifications (1)

Product Specifications (1)

Item Venus Basic & Competitor’s Model
12Kg (SS) 12kg (SS) 12kg (LG)
Model Name WD8122CVD K4 WD-LR221D
Capacity 12Kg/7.5Kg 12Kg/7.5kg 12Kg/7.5kg
(Washing/Drying)

Drum Capacity 85.0ℓ 84.1ℓ 84.3ℓ

Wash Motor DD Inverter DD Inverter DD Inverter
Drying Type Condensing Type (Dual Condensing Type Condensing Type
heater) (Dual Heater) (Dual Heater)
Prod Heater 2000W ↑ 2000W ↑ 2000W
uct (220V)
Spec
ificat Drain Type Drain Pump &
Drain Pump Drain Pump
ions Circulation Pump
Balancer Ball Balancer Weight Weight
Easy Installation Side Handle Side Handle Side Handle
Input Hole Size 400mm 400mm 340mm
Dimensions 650 * 760 * 940 mm 650*765*940mm 635*620*880mm
(WxDxH)
Product Features – 4. Specifications (1)

Product Dimension
[B] [C]

Dimension mm

(A) -- Height 940

[A]
(B) -- Width 650

(D) -- Depth 770

 Product Overview
Product Features – 4. Specifications (1)

Product Specifications (2)

▶ Major Core Technologies

1. Intelligent DSP Washer

Low Vibration and Noise (Delicate Wash, Complete Spin),
Energy Saving, Enhanced Washing Capability

2. Ball Balancer
Low Vibrations and Noise (Delicate Wash, Complete Spin)

3. Cube Wrapper + Circulation Pump

Reduced Water Consumption, Energy Saving,
Enhanced Washing Capability

4. Drain Pump
For Indoor Installations of Interior Drum washers

5. Interior Design
Patterned Color Tempered Glass,
Square Door
 Product Overview
Product Features – 4. Specifications (1)

Major Specifications (1) –12Kg (10Kg)

Item WD8122CVD WD8122CVB WD8122CVW WD8122CVC

Product Image

Washing Capacity 12Kg (10Kg)

Drying Capacity 7.5Kg (6Kg)
Vibration
Ball Balance Ball Balance Ball Balance Ball Balance
Balance
D.S.P O O O O

Major
Ag+ Wash O O O O
Theme Air Wash O O O O
Function Diamond Drum O O O O
PUMP Circulation PUMP Circulation PUMP Circulation PUMP Circulation PUMP
Laundry
O O O O
Addition
 Product Overview
Product Features – 4. Specifications (1)

Major Specifications (2) –12Kg (10Kg)

Item WD8122CVD WD8122CVB WD8122CVW WD8122CVC

Product Image

Frame Silver Silver Silver Silver

Front Tempered
Andre Sprite Sprite Andre
Glass Pattern
Front Tempered
Black Black White Wine
Glass Color
Design
Operating Panel Center Jog Dial Center Jog Dial Center Jog Dial Center Jog Dial
and
Door TOP COVER Silver Silver Silver Silver
COVER FRONT Silver Silver Silver Silver
DISPLAY Graphic Display Graphic Display Graphic Display Graphic Display
Non Heat-Treated Non Heat-Treated Non Heat-Treated Non Heat-Treated
Door Glass
Tempered Glass Tempered Glass Tempered Glass Tempered Glass
 Product Overview
Product Features – 4. Specifications (1)

Major Specifications (2) –12Kg (10Kg)

Module Parts Change Remark

Panel
Design Panel Appearance change
display color

Tub & Driving Assy Tub, Assy Motor Same as Basic

Assy Drum Drum wrapper

Drum Diamond drum
Ball Balance

Assy PCB (w/Micom) Assy PCB(S) Display, Assy PCB

Control & Power Main is same
Electric Parts, S/W as basic.
Frame, Bottom Plate,
Frame Same as Basic
Bracket Spring
Assy Drawer, Same as Basic
Inlet & Outlet
Water Valve, Assy Pump Pump : Circulation Pump
Packing &
Packing, Literature Same as Basic
Accessory

Suspension Damper, Spring Same as Basic

 Product Overview
Product Features – 4. Specifications (1)

Changes - Design
Basic Venus

Display

Door
 Product Overview
Product Features – 4. Specifications (1)

Changes - Part
Basic Venus

Drum Back

Drum Front
shape
Lifter

Balancer

Wrapper

Wrapper

ASSY- - Ball Balancer for Minimal Vibrations

- Liquid Balancer
Spin - Cubic Drum to Reduce Water
- Normal Drum
Drum Consumption.
 Product Overview
Product Features – 4. Specifications (1)

Changes - Part
Div Basic Venus

shape

Assy Cover door is coated by chrome Front tempered glass door Design
Door Color Spray Design 3 pieces of components decreases
Patterned Color Tempered Glass, Square Door
 Product Overview
Product Features – 4. Specifications (1)

Changes - Part
Div Basic Venus

Shape

• Start/Pause Button are separated • Start/Pause Button

from Jog Dial. • Center Jog Dial.
• Option Buttons • Option Buttons
Assy • window-display • window-display
Panel • Graphic Display • Graphic Display
 Product Overview
Product Features – 4. Specifications (1)

Changes - Part
Div Basic Venus

Pump Position

Shape

Circulation Pump

Drain Pump

- Natural Drain Structure - Drain Pump Adopted

- Drain Pump Assembly Position: - Circulation Pump Adopted: Enhances the
PUMP Below the center axis of the tub. wash capability.
- No Circulation Pump. - Drain Pump Assembly Position:
Below the front frame.
 Product Overview
Product Features – 4. Specifications (1)

Changes - Part
Div Basic Venus

Shape

Assy • GRAPHIC LED • GRAPHIC LED

Door • Course : 10 EA • Course : 12 EA
• Option Button : 5 EA • Option Button : 4 EA
 Product Overview
Product Features – 4. Specifications (1)

Changes - Software
Div Basic Venus Remark

Display Method Wide Graphic Wide Graphic

10 12
Course

SILVER NANO SILVER NANO

PRE WASH PRE WASH

Option
DELAY END DELAY END

LAUNDRY ADD LAUNDRY ADD

AIR WASH -

Spin Profile Upgrade Spin Profile Upgrade

Performance
Max rpm up to 1,200 Max rpm up to 1,200
 Product Overview
Product Features – 4. Specifications (2)

Operating Button Specifications (1)

⑦ ⑧

⑨ ⑩

① ② ③ ④ ⑤
⑪
1. Temp Button
Pressing this button changes the water temperature in the following order:
40°C→60°C→ Cold Water→40°C (on the basis of the Standard Course).
*Do not supply only hot water.
2. Rinse Button
Press this button for additional rinse cycles or to perform rinse cycles only.
3. Spin Button
Press this button to select a spin level or to perform spin cycles only.
* : Do Not Spin skips the spin cycle after draining.
4. Dry Button
Pressing this button changes the dry mode in the following order:
Standard→Powerful→Ironing→Low-Temperature→Time Setting.
 Product Overview
Product Features – 4. Specifications (2)

Operating Button Specifications (2)

⑦ ⑧

⑨ ⑩

① ② ③ ④ ⑤
⑪
5. Start/Pause Button
Press this button to start or pause washing or to change the Wash Course.
6. Power Button
To turn the washer off, make sure to stop the operation by pressing the Start/Pause button
before pressing the power button.
7. Silver Nano Button
If this button is selected, silver ion water is supplied for the wash and last rinse operation to
sterilize the washing and add an anti-bacterial coating.
8. Pre-Wash Button
If this button is selected, a pre-wash cycle is performed for 10 minutes before the main wash.
The Pre-wash cycle is effective for highly soiled laundry.
 Product Overview
Product Features – 4. Specifications (2)

Operating Button Specifications (3)

⑦ ⑧

⑨ ⑩

① ② ③ ④ ⑤
⑪
9. Delay End Button
Press this button to make a reservation. You can set the delay time up to 19 hours in one hour
units.
10. Stop & Add Button
Press this button to add laundry during a wash cycle.
11. Course Jog Dial
Turn the course dial to select a course. Use it to remove odors.
※ Child Protection Function/Display
This is activated or deactivated by pressing both the [Temp] and [Rinse] buttons at the same
time and holding them for 3 seconds.
Use this function to prevent children from accidently operating the washer.
 Product Overview
Product Features – 4. Specification (2)

Operating Button Specifications (4)

Ⓒ

Ⓐ Time Setting

Pre Wash Wash Rinse Spin Dry Low-Temperature

Ironing
Ⓑ
Powerful
Standard Baby Clothes Allergy

Standard

Ⓐ. Washing Cycle Icon

Shows the wash cycle progress.
Ⓑ. Ag+ Washing Cycle Icon
Ag Wash Course Icons.
Ⓒ. Dry Course Icon
Dry Course Icons.
 Circuits
Circuits – Main PBA Major Part Layout and Terminal Functions

MAIN PCB

⑬ ⑦ ⑤
⑨

④
⑧

③
⑭
⑬ ⑥
⑩
⑫ ②
⑮
⑪
①
Ⓐ
 Circuits
Circuits – Main PBA Major Part Layout and Terminal Functions

Part Part No. Function Role Part Part No. Function Role

1 RY4 Drives the Steam The drive switch supplies power to 9 CN9 The Output Terminal Outputs U,V,W current for the Main
Heater the Steam Heater. on the Main Motor.

2 RY1 Drives the The drive switch supplies power for 10 CN6 Receives Motor The port used to receive the motor
Washing Heater Washing Heater. Information location information.

3 RY2 Drives the Dry The drive switch supplies power to 11 CN8 The Output Terminal Outputs U,V,W current for the FNA
Heater the Dry Heater. on the Fan Motor.

4 RY3 Drives the Main The drive switch supplies the main 12 CN3 Sub Communication For communicating between the
Switch power. Main and Sub.

5 CN12 Reactor Removes noise; for the EMC 13 CN4,5 Writes to the Micom The port to write data to the Micom
(*It will be removed for the mass
production model.)

6 CN15 Supplies the PBA Supplies AC120V OR AC220 14 CN7 Sensor Information Provides the sensing information of
Power each part.

7 F1 Fuse Melts when too much current flows 15 CN10 Drives Loads Drives the W/V, and Door loads.
due to a motor malfunction.

8 IPM1 Controls the Motor Supplies sinu-soidal AC power by A CN16 Silver-Nano Supplies current for Silver-Nano.
switching voltages.
 Circuits
Circuits – Detailed Descriptions for the Main PBA Connector and Terminal Part
►CN10
►CN10
①Door Lock Relay Switch ►CN8
①Door Lock Relay Switch ►CN8 ►CN3
②Door Open Relay Switch ►CN16 ①FAN_Current U ►CN3
②Door Open Relay Switch ►CN16 ①FAN_Current U ①TXD
③Drain Pump Relay Switch ①AG 1 ②N.C. ①TXD
③Drain Pump Relay Switch ①AG 1 ②N.C. ②RXD
④N.C. ②N.C. ③FAN_Current V ②RXD
④N.C. ②N.C. ③FAN_Current V ③Reset
►RY4 ⑤Dry Valve Relay Switch ③AG 2 ④N.C. ③Reset
►RY4 ⑤Dry Valve Relay Switch ③AG 2 ④N.C. ④5V
N.C. ⑥N.C. ④N.C. ⑤FAN_Current W ④5V
N.C. ⑥N.C. ④N.C. ⑤FAN_Current W ⑤GND
⑦Pre Valve Relay Switch ⑤GND
⑦Pre Valve Relay Switch ⑥15V
⑧Main Valve Relay Switch ⑥15V
⑧Main Valve Relay Switch
⑨Hot Valve Relay Switch
⑨Hot Valve Relay Switch
⑩Circulation Pump Relay Switch
►RY1 ⑩Circulation Pump Relay Switch
►RY1
①Wash Heater Power AC1
①Wash Heater Power AC1
②Wash Heater Power AC2
②Wash Heater Power AC2

►CN6
►CN6
①5V
①5V
②Signal A
►RY2 ②Signal A
►RY2 ③Signal B
①Dry Heater Power AC1 ③Signal B
①Dry Heater Power AC1 ④GND.
②Dry Heater Power AC2 ④GND.
②Dry Heater Power AC2

►RY3 ►CN7
►RY3 ►CN7
①Main Power AC1 ①Door Switch
①Main Power AC1 ①Door Switch
②Main Power AC2 ②Dry Thermistor (Air)
②Main Power AC2 ②Dry Thermistor (Air)
③Dry Thermistor
③Dry Thermistor
(Dry Condensing)
►CN14 (Dry Condensing)
►CN14 ④Water Thermistor
①GND between ④Water Thermistor
①GND between ⑤GND
Main PBA and ⑤GND
Main PBA and ⑥Sensor Pressure 1
the Set. ►CN12 ⑥Sensor Pressure 1
the Set. ►CN12 ⑦Sensor Pressure 2
①Reactor Power ►CN15 ⑦Sensor Pressure 2
①Reactor Power ►CN15
AC1 ①Connect to Main
AC1 ①Connect to Main
②Reactor Power Switch.
②Reactor Power Switch.
AC2 ②AC1
AC2 ②AC1
 Circuits
Circuits – Detailed Descriptions for the Main PBA Connector and Terminal Part

PCB Connector Check

Thermistor Check Door Lock Check
Check Voltage at Pin #4 and #5 of CN7 Check Voltage at Pin #1 of CN2 and Pin #5 of CN3
Tester Check = DC 2.5V When Door Lock = AC 120V OR 220V
If it reads 5V, Check if its connector is engaged properly
Door Unlock Check
Door Switch Check Check Voltage at Pin #1 of CN2 and Pin #4 of CN3
Check Voltage at Pin #1 and #3 of CN4 When Door Unlock = AC 120V OR 220V
When Door Open = DC 15V
When Door Close = DC 0V Drain Motor Check
Check Voltage at Pin #1 of CN2 and Pin #3 of CN3
Water Sensor Check When Drain Motor operates = AC 120V OR 220V
Check Voltage and Frequency at Pin #5 and #6 of CN7
Reset water level = DC2.5V, 25.8KHz Circulation Motor Check
Check Voltage and Frequency at Pin #5 and #6 of CN7 Check Voltage at Pin #1 of CN2 and Pin #6 of CN3
Reset water level = DC2.5V, 25.8KHz When Circulation Motor operates = AC 120V OR 220V

Hall Sensor Check Water Valve Check

Check Voltage at Pin #4 and #2 of CN6 Check Voltage at Pin #1 of CN2 and Pin #1,2,7,8,9 of CN3
Tester Check = DC 0V or 3.75V When each valve operates = AC 120V OR 220V
Check Voltage at Pin #4 and #3 of CN6
Tester Check = DC 0V or 3.75V AC Power Check
Check Voltage at Pin #1 and #2 of CN2
Motor Check Tester Check = AC 120V OR 220V
Resistance at Pin #1 and #2 of CN5 = 12Ω
Resistance at Pin #1 and #3 of CN5 = 12Ω Wash Heater Relay Check
Resistance at Pin #2 and #3 of CN5 = 12Ω Check Voltage at Pin #1 of CN2 and PIN #2 of RY3
When Heater Relay operates = AC 120V OR 220V
 Circuits
Circuits – Detailed Descriptions for the Main PBA Connector and Terminal Part

PCB Diagram
NO COMP.NO. FUNCTION DISCRIPTION
1 CN2 PBA POWER SOURCE AC 120V OR 220V
2 CN1 REACTOR CONNECTION WHEN THE ELECTIC COMPONENTS OPERATE, ISOLATE THE NOISE.
3 RY1 MAIN RELAY WHEN THE POWER BUTTON OPERATE, SUPPLY THE POWER AT THE PBA.
4 RY3 WASHING HEATER RELAY WASHING HEATER POWER SUPPLY DRIVING SWITCH
5 RY4 STEAM HEATER RELAY STEAM HEATER POWER SUPPLY DRIVING SWITCH
6 CN5 MOTOR POWER SOURCE WASHING MOTOR 3 PHASE POWER SOURCE
7 CN6 HALL SENSOR CONNECTION HALL SENSOR MEASURE THE SIGNAL OF THE MOTOR.
8 CN8 SUB PBA CONNECTION POWER SUPPLY TO THE SUB PBA.
9 IPM1 WASHING MOTOR DRIVING IC MOTOR CONTROL

LEVEL SENSOR,THERMISTOR CHECK THE WATER LEVEL AND HEATER ACTION,WATER SUPPLY &
10 CN7
CONNECTION DRAINAGE.

DOOR,SILVER NANO
11 CN4 Check the Door action , Supply the power source to the Silver-Nano Kit.
CONNECTION

LOADING CONNECTION
12 CN3 Electric Components Power Driving Connection
SEPERATELY

13 IC18 Ag IC Ag IC Driving
 Circuit
Circuit - Circuit Diagram (1)

SCHEMATIC DIAGRAM Schematic

Diagram
 Circuits
Circuits – Circuit Description – Entire System Diagram
1-1 AC Input Circuit 1-2 Power Circuit 1-3 Main Motor Control Circuit

1-8 Communication Circuit

1-7 Sensor Circuit

1-6 Ag+ Control Circuit

1-4 Electronic Part Drive Circuit 1-5 Dry Fan Motor Drive Circuit
 Circuits
Circuits – Sub PBA Major Part Layout and Terminal Functions

① ③

Part Part No. Function Role

1 CN1 AC Input Supplies AC220V power.
2 CN2 SUB Communication Provides communications between MAIN and SUB.
3 SW12 Main Switch Turns the Main Relay On or Off.
 Circuits
Circuits – Detailed Descriptions for the SUB PBA Connector and Terminal Part

►CN1
►CN1
① AC Common
① AC Common
② Normal Open
② Normal Open
③ Normal Close
③ Normal Close

►CN2
►CN2
①TXD
①TXD
②RXD
②RXD
③RESET
③RESET
④5V
④5V
⑤GND
⑤GND
⑥15V
⑥15V
 Reference
Reference – 5. Test Procedure (1)

Entering Test Mode

▶ To enter the Test Mode [Power off mode only]
1. Press the Spin and Dry keys at the same time.

＋ ＋ 2. Press the [Power] button while holding down the

2 keys.
3. You will enter the Test mode.

Test mode
No Checkpoint Test Procedure Checkpoint for Troubles
1. Enter the Test mode.
2. Turn the Course Jog dial until the [ Ｔｏｗｅｌ ] * Before checking:
course is lit. (It works only when there is water.)
3. “ ｔＳｔ” is displayed in Segment. 1. Switch on the machine and
4. If you press the [Start/Pause] button, the motor supply the water on the standard
starts or stops. mode.
2. Before entering the Test mode,
Check if
switch off the machine.
the Motor
1 - Checkpoint
works
Connection with the motor (Blue,
properly.
White, and Red colors in order.)
The coil resistance between Blue-
Red, Red-White, White-Blue
(10~20Ω)
（ It works only when there is
water. ）
 Reference
Reference – 5. Test Procedure (2)

Test mode
No Checkpoint Test Procedure Checkpoint for Troubles
1. Enter the Test mode.
2. Turn the Course Jog dial until the [ Ｔｏｗｅｌ ]
* Before checking:
course is lit.
(It works only when there is water.)
3. “ ｔＳｔ” is displayed in Segment.
1. Switch on the machine and
4. If you press the [Start/Pause] button, the motor
supply the water on the standard
starts or stops.
mode.
2. Before entering the Test mode,
Check
switch off the machine.
2 Rotation
- Checkpoint
Sensor
Motor side 3P connector:
Voltage between Orange-Pink (5V)
Voltage between Orange-White
(5V↔0V)
Voltage between Orange-Black
(5V↔0V)

1. Enter the Test mode.

2. Press the Temp button. Check the voltage of Water Supply
Check 3. Whenever you press the button, check the Valve connector.
Water operation of Water Supply Valve for each (2 ２ 0V or 110V)
3 Supply function. （ You should lock the door by
Valve - Extra valve(Cold) / Drying valve(30°C) pressing the Rinse button before
Operation Cold water valve(40°C) / Hot water valve(60°C) checking the valve. ）
Steam valve(95°C)
 Reference
Reference – 5. Test Procedure (3)

Test mode
No Checkpoint Test Procedure Checkpoint for Troubles
1. Enter the Test mode.

Check Voltage of Drain Motor connector

Drain (220V or 110V)
4
Motor （ Rinse: １ st: Drain,
Operation 2. [Dry] 1st Time: Check the Drain Pump operation. Rinse ２ nd: Circulation ）
[Dry] 2nd Time: Check the Circulation Pump
operation.
[Dry] 3rd Time: Off
1. Enter the Test mode.
Voltage between terminals of the
Check door open and close S/W drive part
5 Door Open (Solenoid) (220V)
Switch Resistance between the door S/W
2. [Rinse] 　：　Ｄｏｏｒ　Ｌｏｃｋ terminals (143Ω±10%)
３． [Spin] 　：　Ｄｏｏｒ　ＵｎＬｏｃｋ
1. Enter the Test mode.
2. Whenever you press the [ Ｓｔｏｐ＆Ａｄｄ ] Voltage between terminals when the
Check
button, the heater operates in the following modes heater works (220V)
6 Heater
in order: Resistance between the heater
operation
Dry → Water → Steam → Off terminals (27±10%Ω)
※ For each operation, the heater works for 5 seconds..
 Reference
Reference – 5. Test Procedure (4)

Test mode
No Checkpoint Test Procedure Checkpoint for Troubles
1. Enter the Test mode.
2. Turn the Course Dial until the
Check if ［ Air-Wash 　Ｂｅｄｄｉｎｇ ]
the Water 　　　　　 lamp is lit.
Water Level Sensor’s Pink-Orange
Level 3. Water Level Frequency is
(5V), Violet-
7 Sensor displayed in the display window.
Orange (Frequency: 22.7 ~ 25 kHz)
works
properly.

1. Enter the Test mode.

2. Press the Select Course button.
Check if [ Ａｌｌｅｒｇｙ　Ｆｒｅｅ ]:
the Current Water Temperature The resistance of the Thermistor is
Thermistor [ Ｒｉｎｓｅ＆Ｓｐｉｎ ]: Dry approximately 12kΩ. The voltage
8 Duct
works between the ends of the cable is 5V.
properly. 　　　　　　　　 Temperature
[Silver Tub Cleaning] :
Condensed Water Temperature

- Replace the Sub PCB.

Check - If the voltage between the Black
1. There is a switch or LED that does not work.
9 Main and White of the Main PCB is not
2. Unable to turn the power on.
PCB equal to 220V, replace the Noise
Filter.
 Circuits
Circuits – 5. Error Mode (1)
 Circuits
Circuits – 5. Error Mode (2)
 Circuits
Circuits – 5. Error Mode (3)
 Circuits
Circuit – 5. Error Mode (4)
 Circuits
Circuit – 5. Error Mode (5)

- Reference -
After completing repairs or part replacements, turn on the unit and runs some tests or drive it into the test
mode to confirm the best performance.
 Troubleshooting
Troubleshooting (1)
 Troubleshooting
Troubleshooting (2)
 Troubleshooting
Troubleshooting (3)
 Troubleshooting
Troubleshooting (4)
 Troubleshooting
Troubleshooting (5)
 Troubleshooting
Troubleshooting (6)
 Troubleshooting
Troubleshooting (7)
 Troubleshooting
Troubleshooting (8)
Disassembly and Reassembly – Accessories
 Mechanical
Disassembly and Reassembly – 1. Motor

1. Remove the 2 screws fixing the Rear Cover.

2. Remove the M19 nut, separate the Spring Washer

and Teeth Washer and then separate the Rotor.

3. Separate the Motor Wire.

4. Remove the 6 M10 screws, separate the Assy Bracket Motor,

and then separate the Stator.
 Mechanical
Disassembly and Reassembly – 2. Sub PCB, Power Switch

1. Remove the 2 screws fixing the Top Cover.

2. Separate the Top Cover pulling it backward.

3. Press the sky blue color Separate button to

separate the Detergent Box.

4. Remove the 2 screws from the bottom of

the Control panel.
 Mechanical
Disassembly and Reassembly – 3. Drain Motor

1. Remove the 3 screws from the bottom,

the 4 screws from the top and the 3
screws from the front of the Front-
Cover.

2. Separate the Front-Frame, remove

remaining water
through the remaining water removal
hose of the Drain Pump
at the bottom right side.

3. Separate the connecting wire (indicated by the

arrow in the figure). Turn the Drain Pump Cap to separate it.

4. Remove the hoses.

 Mechanical
Disassembly and Reassembly – 4. Door Lock S/W

1. Remove the 3 screws from the

bottom, the 4 screws from the
top and the 2 screws from the
front of the Front-Cover.

2. Remove the Wire Diaphragm inside the

Diaphragm and remove the Diaphragm.

3. Remove the 3 Door S/W fixing screw.

 Mechanical
Disassembly and Reassembly – 5. Heater/Thermistor

1. Remove the 2 screws fixing Rear Cover.

2. Separate the connecting wire.

3. Remove the Heater fixing nut with M10 tool to

separate the Heater.

4. Remove the Heater from the Tub.

 Mechanical
Disassembly and Reassembly – 6. Main PCB

1. Remove the 2 screws fixing the Rear Cover/Separate

the Cover.

2. Remove the screw fixing the Cover and Guide-PCB.

3. Separate the Cover-PCB.

4. Replace the Main PCB.

 Mechanical
Disassembly and Reassembly – 7. Water Valve, Level Sensor

1. Separate the Top Cover.

2. Remove the Water Valve Screw

3. Separate the wire connected to the valve.

4. Remove the screw fixing the Water Level

Sensor and separate the wire.
 Mechanical
Disassembly and Reassembly – 8. Duct Part

1. Disassemble the Top Cover and the Control Panel first

◆ Replacing Dry Motor

2.
2. Remove
Remove the
the 66 Assy-Duct
Assy-Duct Scroll
Scroll screws
screws
(indicated
(indicated in
in the
the figure).
figure). Separate
Separate the
the connector.
connector.

3. Separate the Dry Motor assembled with the

Housing-Cover (U/R) and disassemble it with the M10 nut as shown by
the figure.

4. Problem Checkpoints
- Turn the motor by hand to check if it is bound.
- Measure the internal resistance
(between the White/Blue wire terminals)
→ Ω: Short Circuit, ∞: Open Circuit
 Mechanical
Disassembly and Reassembly – 8. Duct Part

◆ Replacing Thermostat

1.
1. Separate
Separate the
the connector
connector and
and remove
remove the
the 44 screws.
screws.

2. Problem Checkpoint
- Measures the resistance between the ends of
Thermostat: 0 Ω
- If the pop-up switch has popped up by overheat,
you can restore the function by pressing the popped
up part.

◆ Replacing Thermistor

1.
1. Remove
Remove the
the 66 screws
screws from
from the
the sides
sides of
of the
the Upper
Upper Plate.
Plate.

2.
2. Separate
Separate the
the Duct
Duct from
from the
the washer.
washer.

3.
3. Remove
Remove the
the 22 screws
screws from
from Dry
Dry Duct
Duct and
and separate
separate the
the Thermistor.
Thermistor.
 Mechanical
Disassembly and Reassembly – 8. Duct Part

1. Separate the Dry Duct and remove the

8 screws (indicated in the figure).

2. Remove the screw from the Heater-Bracket

and then separate the Heater.
 Mechanical
Disassembly and Reassembly – 11. Door-hinge

1. Remove the 2 screws fixing the Hinge and Front-Frame.

2. Separate the Door-Assy from the main body lifting it

slightly.

3. Remove the 15 screws fixing the rear Door-Cover.

- Lever-Door Screw 1 ea is included.
- Screws below Cushion 2 ea is included.

4. Separate the Door-Cover and separate the Hinge.

 Mechanical
Disassembly and Reassembly – 12. Assy-Housing Drawer

1. Separate the Top-Cover and the Panel.

2. Remove the 3 screws fixing the Upper Plate and

Drawer-Housing.

3. Separate the hoses connected to the Drawer-Housing.

 Mechanical
Disassembly and Reassembly – 13. Damper

1. Remove the 3 screws from

the bottom, the 4 screws
from the top and the 2
screws from the front of
the Front-Cover.

2. Remove the 7 screws of Fram-Front and separate the

Front-Frame.

3. Separate the Damper fixed to the Tub with M10 nut.

 Mechanical
Disassembly and Reassembly – 14. Tub

1. Remove 2 screws from the rear panel and separate

the Duct Condenser from the Frame.
※Do this only after removing the Front and Rear Cover,
Top Cover, Dry Duct, and Detergent Box,

2. Remove the 4 M10 bolts through the frame holes of

the front and rear side hole at the bottom.

3. 2 persons hold the Hanger-Spring, separate the Spring

from the hanger and then separate the Assy-Tub by
pulling it forward.

4. Separate the Duct Condenser screw and hose and

separate the Duct Condenser from the Tub.
 Mechanical
Disassembly and Reassembly – 14. Tub

5. Remove the 4 screws from the Front Tub and

separate the Weight Balancer.

6. Remove the M10 bolt from the Tub and separate the
Front and Rear Tub.

7. Remove the 6 screws from the Drum-Wrapper to

separate the Front Balancer.
 Reference
Reference – 2. Model Naming
 Troubleshooting
Self Diagnosis (1)
 Reference
Reference – 3. Glossary

Balancer
If the laundry is slanted in one direction, the unbalance detection function is activated to
prevent spinning noise and vibrations by distributing the laundry evenly before starting the spin cycle.

DOOR-LOCK Switch
The door is designed so that it does not open while operating.
Even when paused or when the wash cycle is finished, the door has been designed to only open when the
water level is equal to or higher than the water overflow level, and the temperature inside the wash tub
is equal to or less than 65℃ for the Drying cycle, or 55℃ for the wash cycle.

Over-Water Supply Prevention Device (SENSOR-PRESSURE)

If water is supplied up to two thirds of the door level because the Water Supply Valve is out of order,
the water is automatically drained and an OVER-FLOW ERROR(oF) is displayed.

Temperature Controller (Thermistor)

The thermistor monitors the water temperature continuously so that the Wash and Dry cycles can
be performed at the selected temperature.

Overheating Protector
If the Washing Heater overheats due to a Thermistor defect or an abnormal condition,
the Assy-thermal Fuse (in the Washing Heater) cuts power to protect the product and
to prevent injury.
 Reference
Reference – 3. Glossary

Delicate Clothing Protection Function (Assy-Main PCB)

This function detects the internal wash tub temperature and, if it is equal to or higher than
50℃, drains the water and display a water temperature error (E8) during the Wool and
Lingerie courses in order to protect susceptible clothing.

Overheating Prevention Device (Thermostat)

If the Washing Heater overheats due to a Thermistor defect or an abnormal condition, the Thermostat (attached to
the Dry Duct) cuts power to protect the product and to prevent injury.

Child Lock (Button Lock Function)

This function is for preventing children from operating the washer.

Silver-Nano Washing
Silver ion water is supplied during the wash for sterilizing the laundry.
Silver ion water is also supplied for the last rinse cycle so that clothes are coated with silver
in order to prevent germ penetration.

Pre-Washing Function
Pre-washing means a preliminary wash that is performed for 10 minutes before the main wash.
Pre-washing is effective for highly soiled laundry.
 Reference
Reference – 3. Glossary

Weight Detection Function

This function turns the wash tub before supplying water and detects the laundry weight to.
determine the wash time (for the Standard, Boil, Economy Boil, Dirty, Towel, and Dry courses.)

Bubble Detection Function

This function drains bubbles to prevent potential problems arising when excessive bubbles
are generated by an excessive amount of detergent.

Air-Wash Function
Use this function when removing odors.
The mode is selected in the following order: Knit->Overcoat->Bedding->Tick Removal.

Ball Balancer
A balancer that significantly reduces vibrations. Since it uses steel balls inside, it is called
A Ball Balancer. If an unbalanced state is detected, it move the balls to the opposite side
to offset the unbalanced state that caused the vibrations.

Circulation Pump
A Circulation Pump is an additional pump besides the Drain Pump. The Circulation Pump lifts the
water at the bottom of the tub and circulates the water through the laundry to improve
the washing capability.
 Reference
Reference – 4. Frequently Asked Questions (1)

Q1. Pressing the button during an operation does not work.

Check if the "Child Protection“ function is selected.
Child Protection Function: Press the [Temp] and the [Rinse] buttons simultaneously for 3 seconds to activate
or deactivate this function.

Q2. The spin time for the Dry course is set to 17 minutes. Can I change the spin time?
The spin time has been extended for faster drying. You cannot change the spin time for the Dry course.

Q3. The temperature is not displayed during the rinse step of the Boil Washing course.
Since the Boil function is only applied for the wash course, the wash temperature will not be displayed during the rinse
step.

Q4. Since the rinse time seems to be too short and the amount of water seems to be too little, I feel that the
rinse time is insufficient.
A drum washer can remove any remaining detergent and soapy water at twice the rinse capability and at less water
than a normal washer, through its dropping and spinning capabilities. In addition, this drum washer ensures a
cleaner wash without damaging clothing by performing at least 3 rinse cycles by default.

Q5. Do I have to release the laundry to prevent the laundry from being entangled?
Since this drum washer uses the dropping effect, even if you roll up and place the laundry into the washer, each laundry
item will be completely separated and will not become entangled. Using this washer will confirm its performance.

Q6. I have added detergent according to the specifications in the manual, but little bubbles are generated. Is this
normal?
Although only detergent for drum washers should be used, because a drum washer may malfunction or experience
degradation of the wash capability if excessive bubbles are created, we recommended the same amount of detergent
As for normal washers (non-drum type washers) because purchasing imported detergent for drum washers is not always
easy for some customers depending on the region they live in. For effective washing, add the appropriate amount of
detergent into the washer and do not use more than one detergent spoon (supplied with the product).
 Reference
Reference – 4. Frequently Asked Questions (2)

Q7. A sound of falling water is heard from inside the washer while the Dry is operating.
This sound is generated when water vapor, which is generated by Dry operation, is drained with supplied cold water. This
is normal for the Dry function.

Q8. The transparent glass is too hot during the Boil or Dry course. Is this OK?
Since there is a possible danger due to the high temperature inside the washer when performing the Boil or Dry course,
Samsung is using tempered glass for the internal transparent window and tempered plastics for the external transparent
window, increasing overall safety. Therefore, even if the internal temperature is transferred, it is safe. Therefore, you can
use this product with a sense of security.
Samsung’s drum washer is safer then other manufacturer's drum washers as a dual structure door consisting of tempered
glass and plastics has been used for safety purposes.

Q9. Can I use Dry Cleaning detergent for a Dry Cleaning effect when I use the Dry course?
Since the Drying operation dries laundry at a high temperature over a long period, and there is a danger of cloth and
product damage, please do not use additional detergent for the Dry course.

Q10. The "hot" message appears.

This message appears notifying you of the danger of high temperature when opening the washer door or performing
another operation when the inside of the washer is hot especially when the washer is performing the Boil or Dry operation.
Retry after the internal temperature has cooled down.

Q11. When I press the Power button, only ‘---’ is displayed. What should I do?
* Press the [Start/Pause] button. The wash will continue in the Standard course.
* Turn the Course dial to select a wash course (Standard~Tub Cleaning).
* If you press the Wash, Rinse, or Spin button, you can set up each step of the Standard course.
 Reference
Reference – 4. Frequently Asked Questions (3)

Q12. The time disappears and then a different time reappears in the last spin step while operating from
the Washing to the Dry step. Is this normal?
The washer measures the laundry weight before drying it after washing and spinning and then recalculates
the Drying time. While performing this, the time is not displayed. After that new time is displayed.
This is a normal operation and provides a more accurate time by measuring the weight of the laundry to be dried.

Q13. Only the right side of the washer is very hot during the Drying course. Is this normal?
Since the Dry Heater is located at the right side of the product, heat may be transferred during the Drying operation.
However, there is no safety concern.

Q14. I have selected Low-Temperature Dry, but the laundry is not dry when the Drying time has elapsed.
Please use this function when drying laundry that may become shrunk or deformed. If you add more than 4kgs of laundry,
it will not be dry even after the time has elapsed. Therefore, do not add a lot of laundry at the same time.

Q15. How can I use the Add Laundry function?

1) If the Add Laundry button is on when the door is locked, you can add laundry.
At this time, press the Add Laundry button.
- If the washer is in operation, it is automatically stopped.
- If the door is locked and the lamp is turned off, adding laundry is not possible.
2) If the Add Laundry lamp blinks, please wait for a moment while the washer is draining water until
the water level reaches the safe water level or stops the wash tub.
3) When the Add Laundry lamp is turned off, open the door and add the laundry.
4) Close the door and press the Start/Pause button.
- The door is locked and the selected cycle or operation being performed continues.
 Reference
Reference – 4. Frequently Asked Questions (4)

Q16. I want to perform a Drying cycle only but the washer performs a Spin cycle.
If there is water inside the washer, or the laundry is too wet, the washer performs a spin cycle first and
then performs a Dry cycle for faster results.

Q17. I want to perform a Drying cycle only. Do I need to connect the cold water faucet?
Although you can start without connecting the cold water faucet, if a disconnection of the cold water hose is detected,
an error will occur and washing will stop. Please connect the cold water hose in any case.

Q18. What is the difference between anti-bacteria and sterilization?

Sterilization creates an aseptic environment in the initial step, while anti-bacteria checks if any germs are still alive
18 hours after putting them into the aseptic environment.
That is, sterilization kills germs, while anti-bacteria prevents germs from living. ?!?!!?!

Q19. How long does the anti-bacteria effect continue?

It continues for about 3 months.

Q20. How long is the lifetime of the silver plate?

It can be used for longer than 10 years if 4 times of washing is done a week.

Q21. Is the silver ion water hazardous?

It is not hazardous. It is being widely used for tableware, jewelry. However, please do not drink it.

Q22. Is there any chance for the silver to discolor the laundry?
Although this may occur when the silver density is very high, the density in the washer is much lower.
Discoloration will not occur even if you dry or boil laundry with silver ion water.
 Reference
Reference – 4. Frequently Asked Questions (5)

Q23. The water in the washer appears the same as normal water. Has the silver melted into the water?
Since silver exists in an ion state, you cannot distinguish it under general conditions.

Q24. How many rinse cycles are set for each course?
*Although the number of rinse cycles is pre-determined for each course, you can set up to 5 cycles for each course
except for the Tub Cleaning course. (However, you can set up to 3 cycles for the Wool course.)
*Default Number of Rinse cycles - Standard, Boil, Economy Boil, Dirty, Bedding, Towel, Wool, Lingerie: Rinse 3 Time
- Express, Tub Cleaning : Rinse 2 Times

Q25. What is the purpose of the Towel course?

Since the surface of a towel is made up of loops of thread, if washed with other laundry, the loops are cut and the
surface becomes coarse and stiff. Therefore, to keep towels in good condition over a long time, washing towels only is
recommended.

Q26. I want to use only one of the following Washing, Rinse and Spin courses. How can I do this?
* Standard Course: Press the Power button and then press the button for the individual function you want. Alternatively,
select a course and then press and hold the individual function button for 3 seconds so as to leave the necessary
function and
remove the others.
*Other Course: Select a course and then press and hold the individual function button for 3 seconds so as to leave the
necessary function and
remove the others.

Q27. Water leaks from the cold and hot water connection parts. What should I do?
Check if the faucet and the adapter are properly connected.
This may happen when the connection is not properly made during the initial installation. In this case, turn the
faucet off and reconnect the cold and hot water supply hoses to the adapter. At this time, take care not to
connect the cold and hot water hoses in the wrong positions.
 Reference
Reference – 6. Air Wash (1)

Basic Function: Removing odor from overcoats,

Main Function Deodorization
where washing with water is difficult.

Deodorization Resolves odor molecules attached to clothing

Hot Wind by heat or changes them into light substances
Method
so that they can be easily removed.

By-product of Odor remains inside Although most odor from laundry is drained through
the Condensing Duct, some of the odor
Deodorization The drum remains inside the drum.
Air Wash

Removes ticks in the Bedding, which cannot be

Bedding Tick Removal washed with water, using hot air
Sterilization (the function is upgraded to the
Bedding Sterilization Course)
(100% extinction is verified in the experiment
conducted by Yonsei Univ. Another experiment
is being conducted by Allergy Association, England.)

Condensing Duct
 Reference
Reference – 6. Air Wash (2)

Static Electricity
Process Pre-Heat Deodorization
Removal

Temperature Room Temperature

Maintain 80C 80C  40C
/Humidity  80C
(10~15 Minutes) Humidification
Humidification

Ceramic Heater Ceramic Heater Ceramic Heater

Drive Part Drum TUB (40 rpm) Drum TUB (40 rpm) Drum TUB (40 rpm)
Condensing Duct Condensing Duct Condensing Duct

Humidification: Water Odor molecules are Humidify the inside of

Mechanism molecules are resolved by heat. the drum after
combined with odor deodorization by
Rotation of the drum
molecules so that controlling the on and
separates odor
heavy odor molecules off times for the
molecules attached
attached to clothing Water Supply Valve of
to clothing.
can be easily the Condensing Duct,
removed by heat. The separated odor in order to remove
molecules or static electricity.
substances made by
resolved odor
molecules are
washed away by
water in the
Condensing Duct.
 Mechanical
Major Component Mechanism – 1.

1. Washing
Washing is performed by dropping the laundry inside the drum.

2. Spin
Squeezes water using centrifugal force by spinning the drum at high speed.
(Max. 1200 RPM)

3. Dry
* Condensing Type: Heats the internal air that evaporates the water in the clothes, condenses the
water vapor through the condenser and then drains the water. Therefore, installation is simple
because an external duct installation is not necessary.

Heater Fan Motor

Condenser Water
Supply Nozzle
Drum

Tub
 Mechanical
Major Component Mechanism – 2.

4. Air Wash
Removes odor inside clothes and iron clothes without water
1) Removes odor inside clothes.
2) Removes wrinkles from clothing.
3) Removes the inconvenience of washing frequently.
4) Extends the lifetime of clothes that require dry cleaning.
5) Avoids frequent dry cleaning.
6) Does not work when the clothes are wet and there is
water inside the drum.

5. Ball Balancer
Automatically counterbalances unbalanced laundry that occurs while spinning.
Vibrations while spinning are caused by unbalanced laundry. The balls in the balancer
automatically move to the other side to counterbalance the unbalanced weight to offset the cause
of the vibration.
Ultra Low Vibration (Ball Balance) Technology
Unbalanced Force

Auto Balancing
Counterbalance

Ball Balance Previous Balance

Ball Balance Force