Data Collection
Data Collection
Web
In depth
Survey
Interviews
Chat
Qualitative
Data
Collection
Online Focus
forms groups
Depth Interview Techniques:
• Interview :
- In a study designed to come up with new credit card
features, respondents merely listed features of existing
credit cards when questioned in a structured way.
- The depth interviews were employed to probe the
respondents.
- The interview asked respondents to ask themselves:
• What is important to be?
• What problems do I have?
• How do I wish I could live?
Depth Interview identified the need for an “Intelligent card”.
Continued…..
• Laddering :
In laddering, the line of questioning proceeds
from product characteristics to user
characteristics. This technique allows the
researcher to tap into the consumer’s network
of meanings.
Continued…
• Symbolic Analysis :
It attempts to analyze the symbolic meaning of
objects by comparing them with their opposites.
The logical opposites of a product that
investigated are: non usage of the products,
attributes of an imaginary “non-product” and
opposite types of products.
Focus Groups:
Phone
Face to
Online Face
Mail
Comparison of self-administered, telephone,
mail, e-mail techniques :
Four Survey Methodologies are:-
1. In- Person :
Getting information in-person may be the most
personal approach and the most effective way of
gaining trust and cooperation from the
respondents. In this, face to face contact is
particularly useful.
Continued….
2. Telephone :
These are less expensive than the in-person and
may be more or less expensive than mailings,
depending on the numbers involved. Access to
some people is easier by telephone. However,
not everyone has one.
Continued…
3. Mail :
More people may be reached by paper surveys
than any other methods, although up-to-date
mailing lists may be difficult to come by and
postage can be expensive.
Continued…
4. Online :
The use of online is very popular. Online
questionnaires are the least expensive way to
reach the greatest number of people globally.
Although not everyone has a computer, tablets,
or smartphones, computers are available at
public libraries and community agencies.
Primary Data Collection Survey VS Observations:
3. Interval Scale :
It is the third scale of measurement. It is the
quantitative measurement scale in which the
difference between the two variables are meaningful.
4. Ratio Scale :
It is the fourth scale of measurement which is
quantitative. It’s a type of variable measurement scale.
It’s a unique scale. It allows the researchers to compare
the differences or intervals.
THE END