Cloud Mindset Assessment

SAP S/4HANA Cloud

PUBLIC
Content

• Introduction to cloud mindset for S/4HANA Cloud

• The Cloud Mindset Assessment

• Assessment – User Guide

 Assessment process

 Result analysis

 Risk based recommendations

 Pain Point based Recommendations

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Introduction to Cloud Mindset for SAP
S/4HANA Cloud
Cloud Mindset – Definition

A fundamental new way of thinking in the cloud era. It requires the

ability to rapidly adopt standard best practices and leverage cloud
technology to engage in continuous innovation.

The adoption of a cloud mindset enables an organization to achieve

higher agility, flexibility and collaboration thereby optimize the use of
business and technological innovations that the cloud offers.

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SAP S/4HANA Cloud Mindset Building Blocks

Fit-to-Standard Agile Quarterly Innovation

Awareness and understanding of the key Follow the Agile Methodology and fully Readiness to adopt continuous
features of S/4HANA cloud, i.e. Fit-to- embrace the agile way of working. innovation with the quarterly
Standard with minimal customization. release cycles

Dynamic Extensibility
& Integrations Digital Transformation Collaborative
Extensions via SAP cloud platform; Users are fully engaged with the digital Users embrace collaborative way of
SuccessFactors employee central, Ariba transformation, are clear about the objectives working as opposed to working in silos.
network, SAP Hybris marking, Fieldglass, and business needs.
concur, SAP Jam

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The Cloud Mindset Assessment
Cloud Mindset Assessment

The Cloud mindset assessment provides insights into a customer’s readiness to adopt cloud products. The
assessment provides outcomes and appropriate recommendations for the customer in order to successfully
extract maximum value from its investment in SAP’s cloud offerings.

What changes are required to achieve a higher

level of understanding of a cloud mindset?

Current cloud mindset Desired Cloud Mindset

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Cloud Mindset Assessment – Target User Groups

Cloud Mindset
Target Customer Groups
Assessment

• Project sponsors
• Project managers
• Business managers • SAP S/4HANA Cloud Activate Roa
• Customer Onboarding teams Access via dmap viewer
• HR Teams • SAP S/4HANA Cloud Customer C
ommunity
• Change/Transformation Managers
(change agents familiar with SAP
is vital)

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Assessment – User Guide
Cloud Mindset Assessment
As-is Cloud Mindset Questionnaire

1 What is the current level of Cloud Mindset in the organization?

Please assess the cloud readiness assessment.xls

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Cloud Mindset Assessment
As-is Cloud Mindset Calculator

1 What is the current level of Cloud Mindset in the organization?

Each answer equals one Scale Score Scale Scores category equals
value rating

1 = I strongly disagree Sum of all Item 10 – 30 = low as-is maturity

2 = I disagree values
3 = I rather disagree 31 – 49 = medium as-is maturity
(if multiple responses
4 = I rather agree
are available, then
5 = I agree 50 – 60 = high as-is maturity
built average sum)
6 = I strongly agree

∑ (all item values)

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Cloud Mindset Assessment
As-is Cloud Mindset Questionnaire

2 What potential obstacles could complicate the transition to a higher level of cloud mindset?

Please assess the cloud readiness assessment.xls

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Cloud Mindset Assessment
Obstacles to change Calculator

2 What potential obstacles could complicate the transition to a higher level of cloud mindset?

Number of affected time Weighted number of Categories for weighted

zones users number of users

Defined time zones are: The weight for 1 – 200

- Europe & Africa affected time zones is = low obstacle level
- Americas multiplied with the
- Asia total number users 200 – 1000
= medium obstacle level
Time zone weight:
3 = affected users in all 1000 <
2 = affected users in two = high obstacle level
N° of Time zone
1 = affected users in one users x weight

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Cloud Mindset Assessment Low risk Medium risk High risk
Results - Risk Assessment
High

High High Medium

2
Obstacles to change

Medium

High Medium Low

Medium Medium Low

Low

Low Medium high

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1 As-is maturity level 14
Cloud Mindset Assessment Low risk Medium risk High risk
Risk based recommendations

Transformation Package

Enhanced Support Content

Awareness Content

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 Change Management Support Options Available to Customers
Customer Rating Scenarios

Awareness
Customer rated content
‘Low Risk’ adopted

OR
Customer
subscribes to Cloud Mindset Business
assessment High user objectives to
S/4HANA Cloud
undertaken adoption, good transition to
user experience cloud meet

Customer rated
‘Medium’ or ‘High’ The Awareness and
Risk Enhanced Support Content
adopted.
Transformation Package
SAP Activate for S/4HANA Cloud OCM Workstream available for larger
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Cloud Mindset Assessment
Risk based recommendations – Awareness Package

Recommended for customers with a ‘Low Risk’ rating

Awareness Content
1. The Awareness content is aimed at
providing a set of learning materials and
resources for the purpose of self-
SAP Activate enablement. It is recommended if the
Methodology for Enterprise Support
SAP S/4HANA assessment identifies the organization in
Cloud the “low risk” category.
2. The content forms the foundation for
medium and high risk SAP S/4HANA
Customer Cloud customers
OCM Solution Adopt Meet the Expert (Re Organizational
ion corded session) Readiness for SAP
S/4HANA Cloud
)

All contents is made available to customers as part of the standard SAP S/4HANA Cloud subscription

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Cloud Mindset Assessment
Risk based recommendations – Enhanced Support Content
Recommended for customers with a ‘Medium Risk’ rating

3. The enhanced support content is available to

customers who require additional OCM support
when onboarding to SAP S/4HANA Cloud. The
Awareness Content Enhanced Support content provides:
Content
• Deep dive sessions to discuss and
scope pain point associated topics
• Support the customer with OCM
SAP Activate deliverables to mitigate identified pain
Methodology for points. These actions are incorporated
SAP S/4HANA Preferred Success**
Cloud into the project charter and reviewed
during each Quality Gate.
4. Customers with a Preferred Success
subscription have access to Preferred Success
OCM via Customer Webinars and provides the
Enhanced OCM OCM Adoption opportunity to participate in Q&A sessions with
OCM Webinars
Project Support Journeys SAP Advisor experts.

**Preferred Success requires an additional subscription

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Cloud Mindset Assessment
Risk based recommendations – Transformation Package
Recommended for high risk large organizations
Transformation
Package

OCM Advisory -
Awareness Content Enhanced Support Scoping workshop on
Content Digital Culture pain point related
OCM topics*

Workshop on
Definition of OCM
Organizational Culture SAP Digital Culture Project Charter with
advisory roles and
and the Impact of Implementation additional OCM responsibilities
Digitalization of Advisory deliverables within project
5. SAP Digital Culture Advisory service: Culture

• Workshop on shaping digital culture, key topics incl. introduction to organizational culture and the impact of digitalization on organizational
culture.
• SAP digital culture implementation advisory
6. OCM advisory services - deep dive sessions to discuss and scope pain point associated topics:
• Add additional OCM deliverables to mitigate identified pain points into the project charter (based on previous discussions and scoping) - to
be reviewed at quality gates.
• Plan for an additional OCM advisory role, while setting up the project that is responsible to enable the customer dealing with the changes
ahead.
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Pain Point based Recommendations
 Pain Points based Recommendations
Introduction

Pain point based recommendations are only relevant for the (As-Is Cloud mindset)
section of the assessment.

• Pain points are defined as the responses to questions with the lowest score. By this,
please refer to questions answered with “strongly disagree” or “disagree”.

• Determine the questions deemed pain points for your organization, the rest of the
presentation will provide “pain point based recommendations” to each question.

Pain points are found on the Cloud Assessment Checker

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

1. My organization is ready to adopt innovate and adapt to the The customer is advised to participate in a deep dive session or
cloud mindset request a service to address the following questions and
recommendations:

1. Do you require further information on digital transformation

or require more information to be better informed?
• If the response is Yes, request resources with
information on digital transformation and its impacts,
e.g. openSAP, SAP Learning Hub)
2. Which level(s) within the organization (e.g. C-level, middle
management, employees) struggle to see the need to
change?
• Recommend that specific communication
measurements adapted to the specific level, e.g.
benchmarks, statistics, key note, workshop, e-
resources)
3. Are you aware of how to cascade or spread awareness of
the need to adapt to a cloud mindset within the organization
• If the response is ‘No’ or ‘Unaware’, it is
recommended to adopt digital culture advisory, on
digital vision and story, and digital advisory on
communication strategy
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Cloud Readiness Assessment
Pain point based recommendations
Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

2. My organization has a clearly communicated and understood The customer is advised to participate in a deep dive session or
digital transformation strategy request a service to address the following questions and
recommendations:

1. Do you have a digital transformation strategy?

• If the response is ‘No’ or ‘Unaware’, the session should
advise on how to develop a digital transformation strategy
2. Do you have a digital transformation vision formulated?
• If the response is ‘No’, or ‘Unaware’, the session should
advise on how to to develop a digital transformation
vision
3. Have you developed a digital transformation story?
• If the response is ‘No’ or ‘Unaware’, the recommendation
is to request for the Digital Culture service
4. Do you have a digital transformation strategy communicated in a
way that reflects the reality of different BUs, LoBs or teams?
• If the response is ‘No’, or ‘Unaware’, the recommendation
is provide advise on communication strategy
5. Is your leadership team able and willing to communicate the
digital transformation strategy to their employees
• If the response is ‘No’, or ‘Unaware’, the recommendation
is to provide digital leadership enablement

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

3. My organization follows the agile methodology and The customer is advised to participate in workshops to address the
embraces the agile way of working following questions and recommendations:

1. Do you require a higher level of understanding for the agile way

of working?
• If the response is ‘Yes’, SAP recommends the following
Agile Methodology training*
2. Does the organization work collaboratively between different
functions and teams?
• If collaboration is not effective at present, we
recommend a workshop e.g. Design Thinking workshop
to address the challenges and identify potential
solutions

*More details on relevant SAP trainings can be found here:https://training.sap.com/

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

4. All digital initiatives in my organization are well connected The customer is advised to participate in a deep dive session or
request a service to address the following questions and
recommendations:

1. Has a role been established with the responsibility for

connecting digital initiatives?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to have the Digital Business
Analyst role established and enabled**
2. Is your leadership team aligned on the digital initiatives of
the organization
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to request for digital culture
advisory service
3. Is there a digital initiative network or/ forum in place?
• If the response is ‘No’, or ‘Unaware’, the
recommendation is to request for digital culture
advisory service

Please refer to the Customer Organizational Readiness for SAP S/4HANA Cloud for more information on the role
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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

5. My organization's employees understand the value of digital The customer is advised to participate in a deep dive session
transformation or request a service to address the following questions and
recommendations:

1. Does your leadership team understand the value of digital

transformation?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to request for digital culture
advisory service
2. Does your organization communicate an appealing digital
vision?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to request for digital culture
advisory service
3. Are there roles established that have the responsibility to
spread the understanding of the value of digital
transformation throughout the whole organization?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is for key user / change agent
enablement

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

6. My organization's employees demonstrate the right cloud The customer is advised to participate in a deep dive session
mindset for a digital transformation or request a service to address the following questions and
recommendations:

1. Does your leadership team demonstrate and encourage

the right cloud mindset?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to request for digital culture
advisory service
2. Are you aware what is the right cloud mindset for a digital
transformation and how such a mindset could be
influenced
• If the response is ‘No’ or ‘Unaware’, the
recommendation to request for digital culture
advisory service
3. Does your HR strategy support the right cloud mindset?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to provide digital HR strategy
advisory on talent pool, roles and responsibilities,
goal and incentives

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather Rather Agree Strongly
disagree agree agree

7. My organization's employees have the right skill and The customer is advised to participate in a deep dive session or request a
roles set to keep the pace of digital transformation service to address the following questions and recommendations:

1. Are you aware of the skill sets required for a successful digital
transformation?
• If the response is ‘No’ or ‘Unaware’ , the recommendation is for
digital skill set advisory service
2. Are you aware of the digital skills gap in the organization?
• If the response is ‘No’ or ‘Unaware’, the recommendation is for a
digital skill assessment as part of the Digital Culture service
3. Does your leadership team have the right skill set and have they
develop the right skill set among their employees?
• If the response is ‘No’ or ‘Unaware’, the recommendation is to
request for digital culture advisory service
4. Are there role establish that have the responsibility of driving digital
skills in the organization?
• If the response is ‘No’ or ‘Unaware’, the recommendation is to
enablement for the role role and enablement, or key user
enablement as change agents / train-the-trainer
5. Does your HR strategy support the right skill set, e.g. talent pool, roles,
goals, incentives?
• If the response is ‘No’ or ‘Unaware’, the recommendation is to
provide digital HR strategy advisory

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

8. My organization's employees work across silos The customer is advised to participate in a deep dive session
or request a service to address the following questions and
recommendations:

1. Does your leadership team encourage employees to

work across silos?
• If the response is ‘No’ or ‘Unaware’ the
recommendation is to request for digital culture
advisory service
2. Is it part of your culture to work across silos
• If the response is ‘No’ or ‘Unaware’ , the
recommendation is to provide digital culture
advisory
3. Does your HR strategy encourage employees to work
across silos, e.g. right role requirements, goal and
incentive system?
• If the response is ‘No’ or ‘Unaware’, the
recommendation is to provide digital HR strategy
advisory)

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

9. It is clear to me of the importance for my organization to fit to The customer is advised to participate in a deep dive session
standard SAP or request a service to address the following questions and
recommendations:

1. Do you understand the clear benefits of Fit-to-Standard

SAP?
• If the response is ‘No’ or ‘Unaware’ the
recommendation is for enablement on
SAP Activate Methodology for Cloud

2. Does your leadership team communicate clearly

regarding the benefits of Fit-to-Standard?
• If the response is ‘No’ or ‘Unaware’ the
recommendation is to request for an enhanced
OCM project service

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Cloud Readiness Assessment
Pain point based recommendations

Please tick the statement that most closely reflects your view. Strongly Disagree Rather Rather Agree Strongly
disagree disagree agree agree

10. My organization's existing IT landscape is able to cope with The customer is advised to participate in a deep dive session
rapid changes within the digital transformation or request a service to address the following questions and
recommendations:

1. What support organization, roles and skill sets are

required to ensure my IT landscape capable of coping
with rapid changes.

• Please refer to a whitepaper

Customer Organizational Readiness for SAP S/4H
ANA Cloud
to obtain a good understanding of roles expected
in the support organization

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