Presentation On Social Media By-Swethambari Talwar Mba (HR)
Presentation On Social Media By-Swethambari Talwar Mba (HR)
On
Social Media
By-
Swethambari Talwar
MBA (HR)
Content
• Introduction
• What is Social Media?
• Why social media is important in our life?
• How Social Media Works
• Some Examples of Social Media
• Types of Social Media
Content Cont.
• Identity
• Conversations
• Sharing,
• Presence
• Relationships
• Reputation
• Groups
Is social media good or bad for
students?
• School students are very young and their minds are not
much developed hence they cannot differentiate between
good and bad.
• They can easily get influenced and distracted. It might
also lead to biased, prejudiced views about people or
issues they hardly have any knowledge of.
Business applications of social
media
• Social media analytics - the practice of gathering data from
blogs and social media websites and analyzing that data to
make business decisions. The most common use of social
media analytics is to mine customer sentiment to support
marketing and customer service activities.
• Social CRM (customer relationship marketing) - can be a
powerful business tool. For example, establishing a Facebook
page allows people who like a brand to like their page, which
creates avenues for communication, marketing and
networking..
Continue …
Business applications of social
media
• Social media marketing (SMM) - takes advantage of social
networking to help a company increase brand exposure and
broaden customer reach. The goal is usually to create content
compelling enough that users will share it with their social
networks.
• Enterprise social networking allows a company to connect
individuals who share similar business interests or
activities. Internally, social tools can help employees access
information and resources they need to work together
effectively and solve business problems.
Advantages
• Compelling and relevant content will grab the attention of
potential customers and increase brand visibility
• You can respond almost instantly to industry developments
and become heard in your field
• It can be much cheaper than traditional advertising and
promotional activities
• Social content can indirectly boost links to website content
by appearing in universal search results, improving search
traffic and online sales
Disadvantages
• You will need to commit resources to managing your
social media presence, responding to feedback and
producing new content
• It can be difficult to quantify the return on investment
and the value of one channel over another
• Ineffective use - for example, using the network to push
for sales without engaging with customers, or failing to
respond to negative feedback - may damage your
reputation
Conclusion
• The use of social media aims to improve public
perception, but the Trust’s campaigns have also
shown savings in time and money.
• For example, each recruitment campaign by the
Trust used to take about 53 days and cost around
£2,400 per person hired. By using social media, costs
have now been reduced to about £800 per person
hired and the time taken to recruit is down to 42
days.
Thankyou