Week 3 Technology Management
Introduction
The process of technology identification gains high importance in
Technology Management. By identifying the appropriate technology,
organizations cope with development in technologies, are able to
offer the latest and up-to-date technology and services and will
produce a high quality and enhanced services with a high quality
and competitive prices. Technology identification processes mainly
focus on determining the type of technology and nature of the
services together, giving organizations the priority at the strategic
and operational levels. This process has its significance in forming
the strategies of the firm and in selecting the services and
technologies.
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Introduction
The identification of the most suitable and
appropriate technology is very important to
achieve the organizational goals and remain
competitive. Hence, technology identification is
an important activity of technology
management.
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Introduction (count-)
The technology identification activity must address the
following questions:
Is the identified technology physically compatible?
What is the impact to the system from the identified
technologies?
What is the readiness, or maturity, of the identified
technology?
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Introduction (count-)
To address these questions requires diligence and detailed analysis
from technical, legal and commercial perspectives.
The technical assessment needs of the introduction of the new
technology, and the scope of its application.
The legal assessment needs close scrutiny of any intellectual
property associated with the new technology and the freedom to
operate in developing the idea.
Commercial opportunity associated with the technology for the
technology to be pursued.
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Methods of Identifying New Technology
There are two methods of identifying a new
technology:
Begin with a problem which requires a solution and review the new
technologies available to eventually solve it.
Identify an innovative technology originating in a completely different
sector which may be of potential interest for an application in other
domain and may create new market opportunities.
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Technical Identification
Technical identification process is affected by several factors
including
Technological trends and developments
Business requirements
Internal technical needs & network assessment.
Tools
Technology
Process
People
Existing Technology Assessment
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Technological trends and developments
Technological changes and developments have great effects on the
process of choosing the appropriate technology in the organization.
Technical department remains keen to keep up with every technological
development in their respective domain; they always keep in touch with
the vendors and suppliers who demonstrate the roadmap of new
technologies in their respective fields. They also search on the internet
and look to the achievements of other large and international companies
in their domain
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Business requirements
Business requirements include the nature and
feature of the services, service development
strategy, customer service requirement and
the ability to enhance and add additional value
to it in the future.
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Internal Technical Needs and Technology Assessment
The technical requirements must be fully available in order to operate
and provide good products and services to the customers.
Technology: Technical needs modern and last technology that compatible
and match the Business plan to provide what needed of products and
services. This technology must be scalable, flexible, and reliable.
Tools: Suitable and powerful tools will enhanced and help organization to
reduce all complicated methods (old versions) to overcome all maintenance
issue and also facilitate the speed of solving the problem and faults.
Process: Powerful and automatic procedures and process help organization
to decrease all routine procedures and match with new technology and
rapid change on life .It help also to speed up providing services and
products internal and external in organization.
People: Well trained and qualified employee inside organization will improve
and help it to proceed with new products and service that match with
organization’s business plan, in addition to that will decrease the number of
employee that are working on such services and divide teams to specialist
division that concentrate on study case or deep investigation for technical
planning or operation tasks. 10
Assessment of Technology
Technology is generally defined as
"science or knowledge applied to a
definite purpose." Technology
assessment has been defined as a
form of policy research that examines
short- and long-term consequences (for
example, societal, economic, ethical,
legal) of the application of technology.
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