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PCP Complaints Slides 09-09-2022

The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

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156 views5 pages

PCP Complaints Slides 09-09-2022

The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

Uploaded by

faizy216
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Government of the Punjab

Government of the Punjab


IRRIGATION DEPARTMENT

STATUS / DISPOSAL OF COMPLAINTS


ON
PRIME MINISTER’S PAKISTAN CITIZEN PORTAL
PRIME MINITER’S PAKISTAN CITIZEN PORTAL

OVER ALL STATUS OF COMPLAINTS (09th September 2022)

Total Super
Zone / Office New In-process Resolved Escalated
Complaints Escalated
Government of the Punjab

Secretary, Irrigation 716 13 0 703 0 0

Sub-Ordinate Officer’s
16287 605 109 15573 29 64
Dashboard

Grand Total 17003 618 109 16276 29 64


PRIME MINITER’S PAKISTAN CITIZEN PORTAL

ZONE / OFFICE WISE STATUS OF


COMPLAINTS
Total In- Super
Zone / Office New Resolved Escalated
Complaints process Escalated
Secretariat Irrigation 716 13 0 703 0 0
Government of the Punjab

All Attached Units, D&F, Research & GTC 408 13 1 1097 0 11

Chief Engineer Irrigation, Bahawalpur Zone 3241 48 25 3168 4 10

Chief Engineer Irrigation, D G Khan Zone 2822 170 6 2646 4 6

Chief Engineer Irrigation, Development Zone 52 12 1 39 1 10

Chief Engineer Irrigation, Faisalabad Zone 2196 66 10 2120 0 0

Chief Engineer Irrigation, Lahore Zone 1868 83 19 1766 6 16

Chief Engineer Irrigation, Multan Zone 1592 40 15 1537 0 0

Chief Engineer Irrigation, Potohar Zone 344 28 3 313 9 4

Chief Engineer Irrigation, Sahiwal Zone 1310 43 12 1255 0 1

Chief Engineer Irrigation, Sargodha Zone 2454 102 17 2335 5 6

Grand Total 17003 618 109 16276 29 64


PRIME MINITER’S PAKISTAN CITIZEN PORTAL

ESCALATED & SUPER ESCALATED (09th September 2022)


Super
# Officer Escalated
Escalated
1 S.E. Machinery Circle Lahore 0 1
2 XEN Drainage Rechna, Sheikhupura 0 1
3 XEN Kotadu, Muzaffargarh 4 1
Government of the Punjab

4 XEN Pandoki Canal Division, Bhamba 3 0


5 XEN Panjnad Canal Division 3 3
6 XEN Taunsa, DG Khan 0 3
7 XEN Irrigation, Sheikhupura 1 8
8 XEN Irrigation, Jhelum 1 0
9 Chief Engineer D & F Zone Lahore 0 4 17 XEN Rasul, Mandi Bahauddin 1 0
10 Chief Development Lahore Zone, Lahore 1 0 18 XEN Small Dam Islamabad 8 0
11 S.E. Project Circle D.G. Khan 0 2 19 MIW, Sheikhupura 0 1
12 S.E. Thal, Mianwali 1 0 20 XEN Flood Bund Narowal 0 2
13 XEN Dev. Div VI Fateh Jang, Chakwal 0 3 21 Chief GTCP-Khushab 0 1
14 XEN Drainage Mandi Bahauddin 0 3 22 Director (IWT&R)- Lahore 0 6
15 XEN Drainage Sargodha 3 3 23 S.E Mechanical Circle -Lahore 0 1
16 XEN Punjnad Headworks 1 4 24 XEN Lahore Machinery Division 0 5
25 XEN Multan Machinery Division 0 1
26 S.E. Sukhrawa Canal Circle, Sahiwal 0 1
27 XEN Abbasia Link Division 0 3
28 XEN Excavator Division Sargodha 0 1
29 XEN Gujranwala Drainage Division 1 5
30 XEN Machinery Dera Ghazi Khan 0 1
31 XEN Shahdara Canal Division 1 0
  TOTAL 29 64

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