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Introduction To RPA

RPA, or robotic process automation, uses software "robots" to automate repetitive tasks. The robots mimic human actions by extracting data, filling forms, moving files, and performing other defined tasks. This allows processes to be completed faster, more efficiently, and consistently without breaks. RPA implements a virtual workforce using attended or unattended bots that interact with systems the same way humans would to complete tasks like data entry, reporting, reconciliation, and more. The benefits of RPA include reduced costs, increased speed, eliminated errors, improved compliance and productivity by allowing robots to work continuously. While RPA has advantages, robots may need reconfiguring for minor application changes and depend on application speed.

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Vince Espinosa
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63 views

Introduction To RPA

RPA, or robotic process automation, uses software "robots" to automate repetitive tasks. The robots mimic human actions by extracting data, filling forms, moving files, and performing other defined tasks. This allows processes to be completed faster, more efficiently, and consistently without breaks. RPA implements a virtual workforce using attended or unattended bots that interact with systems the same way humans would to complete tasks like data entry, reporting, reconciliation, and more. The benefits of RPA include reduced costs, increased speed, eliminated errors, improved compliance and productivity by allowing robots to work continuously. While RPA has advantages, robots may need reconfiguring for minor application changes and depend on application speed.

Uploaded by

Vince Espinosa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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OPEX RPA

Introduction to RPA
Global Business Service Center
2

Overview
• Introduction
• Technical Architecture
• What can RPA do?
• Common Business Process
• Benefits of RPA
• Pros and Cons
• Criteria selection
• Sample Deployed Projects
• Tips for effective RPA
• Questions
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Introduction
What is RPA?
• Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage
software robots that emulate human actions interacting with digital systems and software. Just like people,
software robots can do things such as extracting data, filling in forms, moving files, and perform a wide
range of defined actions. But software robots can do it faster, efficiently and more consistently than people,
without the need to get up and stretch or take a coffee break.

How does RPA work?


• RPA essentially mimics the way a human worker performs a transaction, using a virtual workforce or bots to
interact with any of your company’s systems in the same way the human worker would.
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Technical Architecture
Robot Robot
Robot
Trainer Manager
1. Robot Trainer
• Depending on your choice of RPA software, this is more commonly known as the Studio, Bot Creator or Process Designer.
• Just like when you hire a new employee, you need to train your Robot on your business processes before it can be
productive.
2. Robot Manager
• Depending on your choice of RPA software, this is more commonly known as the Orchestrator, Control Room or Control
Tower.
• Robots require a Robot Manager to supervise them, like how you assign a supervisor or manager to manage a team of
employees.
• Some of the key tasks of the Robot Manager includes assigning tasks to the next available Robot, monitoring and logging
the actions of the Robots, job scheduling, exceptions handling and many more.
3. Robot
• The Robots itself, which are tasked with executing your business processes in a clockwork-like manner.
• Comes in 2 types: attended and unattended.
• Attended - A virtual assistant that works together with your human employee. Employee will trigger the Robot as
required, and there are usually some form of interactions between your employee and the Robot during the automation.
• Unattended - Are like a virtual worker that runs 24/7 based on a defined schedule or triggers. There are usually no
requirements for employee-Robot interactions.
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What can RPA do?


• The core capabilities of RPA includes data entry procedures in workflow processes, data extraction from
standard databases and routine, static decision-making processes.
• The software robots are often deployed to automate the following types of tasks:
• Data entry (order, invoice, etc.)
• Post document into system
• Run and download reports
• Prepare a template
• Get user inputs
• Reconcile data
• Apply static business rules
• Read and reply email
• And many more
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Common Automatable Business Processes


• Invoice Processing - Organizations can set up RPA to automatically process invoices upon receipt, whether they
arrive electronically. The software robots can automate the data input, error reconciliation, and even process certain
decision-making required throughout the invoice processing, which minimizes the need for human intervention.
• Sales Orders – Bots can perform the operational sales activities from end-to-end, automating tasks such as sales
order entry, invoicing, etc. Robots can help maintain a clean database, improve customer experience, and of course,
increase your sales employees' satisfaction.
• ERP Data Entry – RPA can automate entire workflows of ERP data entries, from data gathering to logging,
updating, processing, and validating data which maximizes productivity by reducing transaction times from hours to
minutes, freeing up valuable time for analysts to focus on strategic work.
• Accounting Reconciliation – Automate data extraction from various documentation sources such as bank
statements or bills, increasing the chances for accuracy in the comparison process when finding and approving matching
orders. 
• Payroll – It can verify employee data consistency across multiple systems, validate time records, load earning and
deductions, run batch extracts or event benchmark market data for new hires and terminations. It can also automate
paycheck creations, administer benefits and reimbursements
• Employee Onboarding - With the rule-based and repetitive nature of employee onboarding activities, it is a prime
candidate for RPA to automatically trigger a pre-structured onboarding workflow once the new user account is created.
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Benefits of RPA
• The following list some of the well documented benefits of RPA:
• Reduces manpower costs as each software “robot” costs only a fraction of a FTE
• Increases speed to market as the software “robots” execute tasks instantaneously
• Eliminates the risks of human errors
• Ensures regulatory compliance
• Improves productivity as the software “robots” operate 24/7 with minimal downtime
• Flexibility to scale up and down the robotic operations depending on business requirements
• Improves employee engagement by removing mundane, menial tasks from them
• Transforms the operating paradigm from labor-intensive to technology-centric
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Benefits of RPA
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Benefits of RPA
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Pros and Cons of RPA

PROS
• Reduces human efforts and thus the related human errors too.
• Improves productivity by saving cost and time.
• Offers real time visibility into bug discovery.
• Suitable for the usage by non-technical persons too, as no programming skills are required to use it.
• Easy to automate large number of processes.
• Feature of tracking the defects for each test cases.
• Needs less training to master an RPA software.
CONS
• Need to reconfigure the robots for minor changes in application.
• Dependency of bots on the speed of application.
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