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Quality Culture Training Workshop

The document outlines the agenda for a quality training workshop. The workshop will include an introduction, definitions of quality, principles of quality management, and a workshop on quality at L&S Cranberry. It will cover the 7 prerequisite programs for ensuring quality, including building facilities, transport and storage, equipment, employees, sanitation, recalls, and operational programs. The conclusion emphasizes that a quality culture requires shared values and membership to be effective.

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David Lachkar
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26 views20 pages

Quality Culture Training Workshop

The document outlines the agenda for a quality training workshop. The workshop will include an introduction, definitions of quality, principles of quality management, and a workshop on quality at L&S Cranberry. It will cover the 7 prerequisite programs for ensuring quality, including building facilities, transport and storage, equipment, employees, sanitation, recalls, and operational programs. The conclusion emphasizes that a quality culture requires shared values and membership to be effective.

Uploaded by

David Lachkar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Quality Culture

Training Workshop
Presentation plan

• Introduction
• Definitions
• Principles of Quality Management
• Workshop : Quality at L&S Cranberry
• Conclusion
Introduction

• Goal / Objective

• Let’s get to know …


Definitions

Quality is …

• The ability of the company to meet the expressed or potential


needs of customers.
• An organization and a set of tools and methods to improve its
overall performance.
Definitions

Quality is …

• Nutritional quality
• Hygienic / sanitary quality
• Organoleptic quality / taste
Definitions

Quality is …

… Management principles:

→ the 8 principles of Quality Management


Principles of Quality management

• Customer orientation
• The leadership
• The process approach
• The system approach
• The continuous improvement
• The factual approach for analysis and decision-making
• Staff involvement
• Mutual beneficial relationships with suppliers
7th Principle : Staff involvement

• Foundation of implantation

• Basic knowledge

• Comprehension

• Membership
Workshop : Quality at L&S Cranberry
A. Building

• A.1 Exterior of the building


- A.1.1 Exterior of the building
• A.2 Building
- A.2.1 Design, construction and maintenance
- A.2.2 Lighting
- A.2.3 Ventilation
- A.2.4 Waste disposal
• A.3 Sanitation facilities
- A.3.1 Employee installation
- A.3.2 Handwashing installation
• A.4 Water / Steam / Ice – Quality, Protection and Supply
- A.4.1 Water / Steam / Ice – Quality, Protection and Supply
B. Transport, Purchase/Reception/Shipment
and Storage

• B.1 Transport
- B.1.1 Transport vehicles
• B.2 Purchase/reception/shipment and storage
- B.2.1 Purchase/reception/shipment
- B.2.2 Storage
C. Equipment

• C.1 General Equipment


- C.1.1 Design and installation
- C.1.2 Maintenance and calibration of the equipment
D. Employees

• D.1 Formation
- D.1.1 General training program in food hygiene
- D.1.2 Technical training program
• D.2 General program of food hygiene
- D.2.1 General program of food hygiene
E. Sanitation and Pest Control

• E.1 Sanitation
- E.1.1 Sanitation program
• E.2 Pest control program
- E.2.1 Pest control program
F. Recalls

• F.1 Recall program


- F.1.1 Recall plan
- F.1.2 Coding and labeling of products
G. Operational Prerequisite Programs

• G.1 Allergens, nutrients, additives and food processing agents


- G.1.1 Allergens control program
- G.1.2 Food additives and nutrients
- G.1.3 Food technology agents
• G.2 Foreign material control program
- G.2.1 Foreign material control program
7 Prerequisite Programs

• A. Building
• B. Transport, Purchase / Reception/ Shipment and Storage
• C. Equipment
• D. Employees
• E. Sanitation and Pest Control
• F. Recalls
• G. Operational Prerequisite Programs
7 Prerequisite Programs

• Prerequisite Programs = HACCP Basis


• Prerequisite Programs
• Structure required for a hazard analysis system
• Global system = integrated from a to z

• Quality Culture
Conclusion

• Quality Culture only makes senses if it is build on shared values:


• Respect
• Professionalism
• Development
• Pride
• Flexibility

• There is no culture without membership, otherwise we simply


apply rules = Major challenge
Questions

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