Presented By: SATISH VERMA
Interdepartmental relations and coordination Coordination of personal selling with other marketing activities Coordination of personal selling with other departments Sales departments external relations
Coordinating is the activities of all departments so that maximum progress is made towards overall company objectives. This is the dynamic relationship , so a change in one department often has repercussions in others.
Formal Coordination To build coordination in to the organization through grouping allied activities under a high ranking executives. To achieve coordination through the general administrative officer- president ,vice president or general manager. To use policy , planning and coordinating committees made up of representative of concerned departments.
Informal Coordination Informal coordination is generally more important than formal coordination.
Same objective Different Approaches Need skill-full blending
Assists each other
Good coordination & frequent communication
WHY ???
ASSISTS EACH OTHER
MAINTAIN RELATIONSHIPS AMONG PERSONNEL AT ALL LEVELS
Service is a powerful selling argument
Locating personnel in the same field office
Coordinating is informal & at lower organizational levels
IMPORTANT IN SECURING SALES VOLUME
FORMAL & INFORMAL RELATIONS AT ALL LEVELS ARE NEEDED
Why is it essential?
Importance of Coordination How they are mutually important to each other How to achieve coordination
Why is it required?
Achievements When they are maintained: New Product Departments New Product Managers New Product Project Management team Product Development Committee
SALES AND PERSONNEL SALES AND FINANCE Budget control Credit regulations Credit policies SALES AND ACCOUNTING
Cooperation is in 3 main ways sales department provides purchasing with sales estimates. purchasing department informs the sales department on stock availability. fulfills the sales department requirements.
SALES AND PUBLIC RELATIONS
SALES AND LEGAL ASPECTS
IMPORTANCE RESEARCH RESPONSIBILITY
BASIC PRODUCT SERVICE POLICIES
TWO OBJECTIVES OF TRADE ASSOCIATION CONTACTS WITH COMPETITORS CONTROVERSIAL CONDUCT
IMPACT OF GOVT RULES ®ULATIONS IMPACT ON MARKETS IMPACT ON CREDIT
BUYING BY THE GOVT
IMPACT OF GOVT INCOME
IMPACT OF SCHOOL EDUCATION OF SALES EXECUTIVES IMPACT OF SALES EXECUTIVES ON
EDUCATIONAL PROGRAMMES
IMPACT OF PUBLICITY IMPACT OF GOOD PRESS RELATIONS OPEN DOOR POLICY