COMMUNICATION
SKILLS AND ICT
SKILLS
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NAME:- KRISANJOT SINGH SUBMITTED TO:-
KARAN AGARWAL
CLASS:- IX- B (PGT- I.T)
ROLL NO:-
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INTRODUCTION
Communication skills and ICT (Information
and Communication Technology) skills are
both crucial in today's interconnected world,
albeit serving different purposes and
complementing each other in various ways.
COMMUNICATION
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SKILLS:
Verbal Communication: The ability to articulate thoughts and ideas clearly and
effectively through spoken words.
Written Communication: Proficiency in writing clearly, concisely, and persuasively,
which is essential for emails, reports, and documentation.
Listening Skills: The capability to understand and interpret information received
from others accurately.
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Nonverbal Communication: Awareness
and understanding of body language, gestures,
facial expressions, etc., which convey
additional meaning beyond words.
Interpersonal Skills: Building and
maintaining relationships, empathy, and
teamwork abilities.
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COMMUNICATION SKILLS:
Verbal Communication:
Clarity and Fluency: The ability to express ideas clearly and coherently, adapting
language and tone to suit different audiences.
Public Speaking: Confidence in delivering presentations or speeches effectively,
engaging listeners and conveying messages persuasively.
Written Communication:
Clarity and Conciseness: Writing with precision to convey ideas accurately and
succinctly, whether in emails, reports, or other forms of written communication.
Grammar and Style: Understanding grammar rules and applying appropriate
writing styles for different contexts (e.g., formal vs. informal communication).
z Skills:
Listening
Active Listening: Paying full attention to speakers, understanding their perspectives, and responding
appropriately.
Empathetic Listening: Sensitivity to emotions and underlying messages conveyed through verbal
and nonverbal cues.
Nonverbal Communication:
Body Language: Awareness of gestures, posture, facial expressions, and eye contact to
complement verbal messages and convey sincerity and engagement.
Cultural Awareness: Understanding how nonverbal cues vary across cultures and adapting
communication accordingly.
Interpersonal Skills:
Relationship Building: Establishing rapport, trust, and mutual respect with colleagues, clients, and
stakeholders.
Conflict Resolution: Resolving disagreements constructively, negotiating solutions, and maintaining
positive relationships.
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ICT Skills:
Basic ICT Competence: Proficiency in using computers, operating systems, and
common software applications.
Digital Literacy: Understanding how to find, evaluate, and utilize information from
digital sources effectively.
Internet Skills: Knowing how to navigate the internet, use search engines, and
evaluate online information critically.
Technical Skills: Knowledge of specific software tools and platforms relevant to your
field (e.g., graphic design software, programming languages).
Cybersecurity Awareness: Understanding best practices to protect data and systems
from cyber threats.
Integration of Communication
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and ICT Skills:
Enhanced Collaboration: ICT skills enable effective communication through digital platforms,
facilitating remote collaboration and teamwork.
Information Sharing: Communication skills ensure clear and concise transmission of
information, while ICT skills enable efficient sharing and dissemination across various
platforms.
Presentation Skills: ICT skills aid in creating visually appealing and informative
presentations, while communication skills are essential for delivering them effectively.
Global Connectivity: ICT skills enable communication across borders and time zones,
fostering global connections and collaborations.
Problem Solving: Both skill sets are essential for identifying issues, gathering relevant
information, and proposing solutions collaboratively.
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ICT Skills:
Basic ICT Competence:
Computer Proficiency: Operating computers, understanding file systems, and using basic software
applications (e.g., word processors, spreadsheets).
Hardware Knowledge: Familiarity with computer hardware components and peripherals.
Digital Literacy:
Information Literacy: Evaluating the credibility and reliability of online information sources.
Media Literacy: Understanding different forms of digital media (e.g., images, videos) and their impact.
Internet Skills:
Web Navigation: Browsing effectively, using search engines to find information, and understanding web
addresses and URLs.
Online Collaboration: Using collaborative tools such as shared documents, virtual meetings, and project
management platforms.
Technical
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Software Proficiency: Mastery of specific software applications
relevant to one's profession or industry (e.g., Adobe Creative Suite for
designers, programming languages for developers).
Database Management: Understanding database structures,
querying data, and using database management systems.
Cybersecurity Awareness:
Data Protection: Understanding data privacy laws and best practices
for securing personal and organizational data.
Cyber Hygiene: Following protocols to prevent malware infections,
phishing attacks, and other cybersecurity threats.
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Integration and Importance:
Professional Advancement: Both sets of skills are crucial for
career growth and advancement in modern workplaces, where
effective communication and digital literacy are highly valued.
Collaboration and Teamwork: ICT skills enable seamless
collaboration across distances and time zones, while
communication skills ensure effective teamwork and project
management.
Problem
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Solving: Integrating communication and
ICT skills allows individuals and teams to identify
issues, gather information, and devise innovative
solutions collaboratively.
Global Connectivity: In a globalized world,
proficiency in both sets of skills facilitates
communication with diverse audiences and
leverages technology for international business and
networking.
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SUMMARY
While communication skills focus on effective
interaction and understanding among individuals,
ICT skills equip individuals with the tools and
knowledge to leverage technology for
communication and information sharing in a digital
world. Together, they are indispensable for success
in many professional and personal endeavors today.
