EV GTM Case
EV GTM Case
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TROJA y Strateg
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PRE S E N
TS
W e a r e h e r e
Business Understanding Proposed Strategy Go-To-Market
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Content
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s 01 EXECUTIVE SUMMARY
AS-IS LANDSCAPE 02
03 LEGAL FRAMEWORK
CUSTOMER STRATEGY 04
TESLA
T o a c c e l e r a t e t h e a d v
05 ENTRY STRATEGY
e n t o f s u s t a i n a b l e
t ranspo rt
PRICING STRATEGY 06
07 EV VALUE CHAIN
Executive
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Targeting the right market Charging infrastructure Technological Capability Scaling operations
Defining the target market Tackling the charging infra
Defined the various segments of Critically evaluated alternative
Target market with specific needs & approaches towards a robust charging
purchasing power in the Indian Market infrastructure & finalized on 4-
dimensional ecosystem
Focused customer strategy Supply chain & distribution
Developed in-depth customer Leveraging Tesla’s existing
acquisition, engagement & retention advantage of vertically integrated
strategy to achieve sustained value supply chain to effectively expand
distribution model
Sketching the Product launch Gazing at the competitors
Envisioned a phase-wise product launch Assessed the competitive fabric of
process to build the required trust & Indian automobile industry & drew
credibility w.r.t the socio-cultural parallels with incumbents like Tata
landscape motors
Setting up the pricing mechanism Building the future roadmap
Synthesized a pricing model to arrive at Chalked out the future steps for Tesla
the expected launch prices & identified management highlighting strategic
the risks prevalent specifically in the trade offs to enter, grow & succeed in
Indian context India
Tesla can enter in the luxury segment, establish their foothold & later scale up to the mass market with more affordable
cars
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As-is Indian EV
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03 04
1.6 Million deaths Dire need to
Air Pollution India accounted for reduce oil
Strengthenin
g energy
more than 25% imports security
deaths world- wide 02
05
due to air pollution in
ELECTRIC
2020 90% potential
VEHICLE Climate Crisis 2020 was the 8 th growth to Key role as a
EV battery
SUPERIORITY warmest year on
$150B by
recycler
2030
record and 2011-
2020 the warmest
decade ever 01 06
Stress on Natural Resources
Inefficient Sustainabili
50 Years until we petrol & diesel ty
run out of both out and run vehicles issues
natural gas remaining,
Promotes Circular 115 years of coal
production
Economy Indicative infrastructure landscape
India Progress benchmarked with the world Global leading practices to promote EVs
(EV to EVSE ratio across the globe)
India vs International EV Landscape
Evolving Industry
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Landscape
Following is a bird’s eye view of the EV space which is expected to shape the future of mobility
solutions in India:
Overview: EV Sales in India (A snapshot)
The Electric Vehicles market in India has huge potential for growth with an extremely positive *Absolute numbers (units)
outlook owing to robust automobile industry, mass adoption forecasts & conducive general
environment Segment FY’20 FY’21 Change
23.4%+ ~$12.6 billion
~$5.47 billion 3,400 5,905 +74%
CAGR (E) (expected
(2020) investment
‘21-’26 over next 5 years)
152,000 143,840 -5%
As-is Company
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Broad
selling, servicing and charging Countries Served:
their electric vehicles • US • Canada
Vertically integrated supply • UK • Netherlan
chain, superior quality, • China ds
• Norwa •
Narrow
design and performance Germany
TESLA
Targets high end clients that y • Switzerlan
• France
Employees: d
Sales: 31.5Bn$
value performance and are
70757
Market Cap: $1.03 (FY21)
Superchargers Servicing environment conscious Cost Leadership Differentiation
Trillion
%Sales
• Sturdy Brand Product 4.97
Opportunity
Image Range
International %
Threat
• Autonomo O T • Successio
• Increased
Brand
us Driving n Recognition Vertical
Competiti Integration
Technology Strategy
on Highest sales
• Environmen • New in EV Battery
t- friendly technologi Ownership manufacturin
• cars
Batter g plant
es based selling 412 373 336 300
Productio
y • Long Term (Gigafactory)
n
and Tesla BMW VW Hyundai
Sustainabili distribution to sales
Technolog Range
Source: “What Makes Tesla's Business Model Different?”, Investopedia; ty
y
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As-is EV Challenges In
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Following is a summary of major problems associated, based upon our understanding & the interviews
conducted: India
Challenges Faced We reached out to experts in the field to capture their voice.
Voice of experts
08 01
Customer ” I have studied electric mobility in detail both, in India & in
Environment Electricity supply apprehensivene Germany. The major differentiating factor between the two
Range anxiety
al ss
Demand- Worries geographies is the consumer phycology. On one hand, in India
concerns supply relating to
mismatch for the distance 02
the value of a vehicle is perceived to be purely in monetary
07
electricity, EV coverage
to furthe
push this
terms whereas here in Germany, people value non-monetary
before the Weak consumer
Lack of awarenessgapr battery runs aspects including environmental sustainability before making
perception
The is lack of out
Apprehensive Health hazard the decision, as a responsible consumer.” ~ Jaskirat
proper
awareness across consumer
value chain relating ICE
Problems sentiments and Singh
Weak legal & primarily, the lack of resale vehicles
vendors & associated with EHS & Sustainability Specialist
regulatory assurance
consumers current EV setup Boehringer
“The problem with EV adoption, and the climate crisisIngelheim
is that it is
framework 06 03
in our country considered national as of now. Considering the future impact of
High prices
Lack of products mobility, we should see it an international problem and
No price parity
Limited EV for e.g., up to collectively formalize the system to increase its adoption.
choice
available 05 04
50% EV Inefficient Commitment to pacts such as The Paris Agreement will play a
premium for
with the
custom same model of
er
pivotal role in effort convergence.” ~ Vandit
Scope of FAME Scarce battery car infrastructu
technology re Micro Masters, Bhayana
Circular Bio-
Inadequat Inadequate Economy
e incentivizati
Indian reliance
Wageningen University &
on imports for
resources on &
lithium- ion
“The current policy focus should also include having adequate
Research
& coverage of
batteries EV supply infrastructure, fast charging stations, smart grids, and
FAME policy
technolog
benchmarking Indian policies with that of leading countries like
y Shortage of
funds Norway, China to achieve the aggressive 30% EV target with the
Lack of channelized stipulated timeline.” ~ Akshay
contribution to Inefficien
t Mandar Sustainability
Socio-economic
Consultant, EY
development processe
s
Source: Primary
interviews
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FAME 1 & 2- Demand side incentive policy, focus on YoY increase in sales of electric
360%
boosting demand via subsidies, rest spent on
infrastructure development, includes hybrid electric vehicles, though lagging in
vehicles & Electric vehicles, at least on charging grid in 3 terms of absolute numbers
x 3 km grid in cities, charging station every 25km on
highways, lowering of GST on EVs from 28% to 12%
Lack of standardization Inadequate incentivization
State policies: Differ in terms of Battery accounts for almost 40%
targets and incentives, common lifecycle ownership cost,
Extended Product Linked Incentives -
42.5KCr
expected new goals not present manufacturing locally will help
Supply side incentive to domestic manufacturers, investments in the lowering costs
Automobiles and
Advanced Chemistry Cell(ACC) battery manufacturing approved
EV space by 2026
under PLI in Nov 2020
“Even if producing CO2 was good, given that we are going to run out of hydro-carbons we need to find sustainable means of operating.” - Elon Musk
Note: Please refer slides in the annexure for to-be regulatory & policies changes to scale up the EV adoption rate in the country.
Source: Policies to promote electric vehicle deployment – Global EV Outlook 2021 – Analysis - IEA, 2021; Niti.gov.in. 2021, Available at: <https://
www.niti.gov.in/sites/default/files/2021-08/HandbookforEVChargingInfrastructureImplementation081221.pdf>
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Target Customer
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0 100 0 0
100 100
Tesla positioning:
Best-in-class looks & Lower lifetime ownership cost
Superior full self driving Tesla positioning: Tesla positioning:
tech appearance Ecologically sustainable & fuel
Access to Tesla High end Tesla brand experience efficient
ecosystem Worthy addition to existing Upgrade in the standard of living
Regular first hand collection
updates
Central Government State Government & Agencies Corporates
High power to build EV market High power to localize EV High power to create scaled
FAME policies; regulatory ecosystem demand
incentives 13 adopted; draft policy in 4+ Govt. incentives; stakeholder
Potential order volume: states push
B2B
0 Potential order volume: Potential
0 order volume:
100 100
0 100 Active lookout:
Active lookout:
Active lookout:
Sustainable ways of
Pollution control focus Own fleet transformation
Vehicle scrappage policy Shift to CNG powered and working
Intention to lead by EVs Employee friendly policies
example Central legislature + self CSR + Government
incentives
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Strategy
Following is a brief overview of customized approach devised for targeted customer
cohort:
recognition
Service & roadside assistance
B2C strategy Build an expanded network of
Priority IV Priority II New tech & update beta trial programs service centers and Tesla certified
technicians for prompt & superior
for live reaction & suggestions
Timely & personalized customer service
Ecologically neutral Ecologically
sensitive recommendations
to improve user driving experience
Pre Orders & Bookings Value added services & products
Open pre-order option for B2B strategy
Continuously create value for
enthusiasts & Active participation & support in Tesla users including new tech
early adopters to get a sense of demand
Customized design & gift bookings Government programs & events updates, digital functionalities
Targeted corporate communication
to build hype & excitement in new
to facilitate transparent feedback
market
Customer lifetime
Referral & Promotion Engagement strategies For maximum potential revenue
Provide Tesla owners with a cash Large scale, High-end launch events generation throughout the customer
payment for each car sold as lifetime, two-way communication
targeted at gaining huge traction
referral Participate in Luxury auto loop for feedback, improvements,
Source: https:// suggestions & evolution of needs
exhibitions & organize test drive
www.forbes.com/sites/blakemorgan/2021/05/10/3-ways-tesla-creates-a-personalized-customer-experience/?sh=525219523b37. Retrieved
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Product Entry
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Following is the critical evaluation of potential entry models for Tesla in the
Model 3
Indian market: Options
Model 2 Semi
The Model 3 is an electric fastback mid-size Often referred to as the ”Baby Tesla”, the unnamed Tesla Semi is an all-electric battery-powered Class 8
four-door sedan developed by Tesla. model semi- truck in development and set to be launched
2 is set to be launched in 2023 across the globe. in 2023.
Tesla's Model 3 has become the world's best-
selling plug- in electric vehicle model and had It’s the cheapest car amongst the Tesla’s existing Semi could prove a game-changer in the Indian
crossed 1Mn+ global unit sales. product portfolio and could prove to a perfect fit commercial vehicle segment, given the cost-
appealing to Indian mass market. benefits study conducted.
Details: Details:
Price point ~ $45K Price point ~ $25K Details:
Mile Range ~ 272 Mile Range ~ 250 miles Price point ~ $150K-$180K
miles Target Segment ~ B2C Mile Range ~ 300-500 miles
Target Segment ~ Purpose – Economy Target Segment ~ B2B
B2C Payback period ~ 3 Purpose – Utility Vehicle
Purpose – Luxury Payback period ~ 2 years
years
Payback ~ 5 years
Model 3 ~ GTM Entry Opportunities & Risk Model 2 ~ GTM Entry Opportunities & Risk Semi ~ GTM Entry Opportunities & Risk
Sustain
Create a wide Aggressive campaigns to segment, long benefits of Indian
charging Tech advantage establish low ownership cost term engagement auto part industry
infrastructure to of Tesla projects
counter customer Invest resources to build process
and cost advantage In-situ Operations Innovate Retention
anxiety for EVs Model 3 compared to peers
Marketing Setup Indian manufacturing Continuous innovation Focus on retaining
Experience push and Customer traction facility to exploit cost and tax for emerging needs customers with superior
Supercharger stores setup launch advantage of the market after sale service and
Tesla Actively engage with customer infra support
groups to build a long-
infrastructure
lasting relationship
Phase I - Quick Wins Phase II – Expanded offering Phase III - Full Range
1. Going live with limited units of 1. Going live with limited units of 1. Going live with limited units of
Tesla Model 3 targeting the niche, Tesla Model 3 targeting the niche, Tesla Model 3 targeting the niche,
arousing aspirational value for arousing aspirational value for arousing aspirational value for
the mass market the mass market the mass market
2. Full fledged roll out of the Tesla 2. Full fledged roll out of the Tesla
Model 2 across the country, Model 2 across the globe,
targeting the Indian mass market targeting the Indian mass market
with largest TAM with largest TAM
3. Investing in development of
public/ commercial vehicles
solutions from a long-term
perspective basis the traction
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To-be Pricing
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To-be Infrastructure
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Following is a snapshot of the charging stations infra strategy that Tesla can follow
for India: Layout
1. Focus on heavy duty public and commercial vehicles likes buses and mini-buses 2. Micro charging points for parking areas, office location and residential Areas
Identify nodal zones for public buses and setup mega Shift in focus for personal use EVs. Focus on locations
charging stations, capable of charging 25-30 vehicles where
together. Allow private agents and logistics firm to vehicles are at standby for than a few hours.
setup mega chargers at their end at DCs. Charging requirement for regular routine purpose is
These stations will help I managing grid loads by not daily or frequently. Reduce congestion by
providing
subsidy during non-peak hour usage, limiting the allocating 10% space at parking, offices and
Micro sharing stations residential location to charging
usage to specific localities.
Empowering customers
and increasing
Public vehicles need 170-180kms of peak convenience
Empowering customers to establish,
usage on one charge intracity. Banking in manage and share charging space. The
this need while enhancing demand price per charge can be
Heavy load optimization decided by the vendors.
estimation.
Swapping and portability
Controlled demand and Invest in tech for portability
3. Long Range charging stations across grid loads. Lower and swapping 4. Swapping Stations and build technology for
highways and expressways cost facility portable super chargers
Approaches to Charging
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Chain
Supply chain co nsi dera ti o ns for Tesla while setting up operations in the
Indian market
Tesla factories (Giga factory making batteries) Tesla manufacturing plant Tesla Online + Offline stores Customers
Distribution &
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Retailing
Following is the proposed long - term strategy for product distribution & forward logistics in the
Indian market
Consumer
Savings in the
benefit:
direct-to-consumer Why not Franchising: Strategic Store locations: The Tesla experience: Superior service delivery:
model estimated
to be 8.6% of Existing distributors: High foot traffic, Dedicated stores Plan to have more
price* high with service centers than
Conflict of interest in visibility retail exclusive branding showrooms
Control & Brand Interaction Organic footprint for Highly specialized &
selling gasoline & venues with
synergies in
electric cars potential customers better operations control trained expert
integrated Self-Cannibalization of before they decide and real time PoS data professionals for
distribution system,
business seen as risky which car to buy speedy resolution
high CapEx Product specialists to High end Galleries for Target a service center in
New distributors:
investment major
address customer luxury customer <50 miles of every
concern Uncertainty of concerns segments customer
expertise Focus on store experience Uniformity of service Digital services such as
related to EV segment rather than selling more and delivery across store finder for easy
Inability to make a cars showrooms access and prompt
Source: *Goldman Sachs case for discovery
Report
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India
Supply chain co nsi dera ti o ns for Tesla while setting up operations in the
Indian market
Sustaining success
Leveraging Assets Scaling Tesla
Roadmap to Successful
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Laying out the market entry plan towards building a dominant position in the Indian
EV market
Levers for establishment Entry
Market specific
Future outlook: Attaining Scale
Inroads5to - Capital Investment – Set up production & manufacturing capabilities in India
business iterations to
strategic ways - Evolve with the growing market & attain scale economies to expand product
landscape
offerings
4
Operations &
React to competitive stimuli:
supply - Observe competitor strategies and build a robust response mechanism to build
management dominance
- Constant boundary spanning to identify emerging trends & technology
3
Demand management & smooth supply:
Build a long - Successfully estimate demand & make sure there is adequate supply
term leadership - Prepare & execute a successful product launch strategy in a phased
position manner
2
Attain a good product market fit:
- Communicate value proposition effectively to the target Growth &
audience sustenance
- Prepare & execute a successful product launch strategy
1 Competitive
Tackle the General Environment: Landscape
- Lobby with the Government for favourable taxation & import policies
Firm
- Build calling in the Indian socio-cultural fabric of automobiles as a luxury
capabilities
good
Market
acceptance
External
factors
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technology alliances
renewables
• Energy • Regional stability
support
Stakeholder
business
independence capitalism
Innovate Support G
EVSE operator
o
Reduction in Increase in Congestion
governmental &
v
battery prices to avoidance
stakeholders e operators
Fleet
enhance the
feasibility of EVs support r - Profitable
n business
m
e
Need of the hour to enable EV quick wins Initiatives in Electric Mobility Inroads to the future
n
for India
Click here for detailed roadmap
Indian EV market is expected to reach $47 billion by 2026 with Running cost for ICEs is approximately 3-10 times higher that t
of electric vehicl -
a CAGR of 44%
e E
Develop national Well defined electric Supporting the l
policies & roadmap Enable business mobility roadmap deployment of e
models deployment Focus on
EVs c
t COP 2070
r 2030 commitm
i vision ent
Disincent
c realizatio
Support infra & tech Fin. mechanism
ivizing n
development targeting EV mobility M ICEs
Ramping
up o
b
Robust electricity i
Supporting transit- infrastruc supply l
Supporting the R&D & ture
oriented i
convergence of energy cost deployme t
& transport sectors deployment optimizati y
nt
on V
i
Note: Please refer “Way forward & policy roadmap”
s slide in annexure for
more details. i
o
Back
Policy
Following is the non - exhaustive l ist of reco m menda ti o ns suggested in the existing electric mobility
policies Recommendations
Recommendations to overcome the existing problems Barriers to be cognizant
Economic barriers
01 Benchmarking
of
Need for external benchmarking with the leading electric Business viability issues
Ramping up
mobility practices adopted by the countries across the
electricity
capacity &
High upfront EV costs
globe
supply Huge and rapid
02 Investment in technology investment in charging
Channelizing funds by investing in technology and tools for infrastructure
making the battery and related components more efficient
Cost optimization
and sustainable Regulatory barriers
03 Increased financial & non-financial incentives &innovation
focus
Financial assistance in the form of subsidies, reduction in taxes, Characterization of
direct benefits to incentivize the existing and potential private EV charging
players to drive formalization
activity
04 Battery disposal regulations Tariff related issues
Efficient
Mandatory battery disposal regulations as well as hiring of experts to & Bureaucracy & red-
conduct life cycle audits ensuring strict compliance with the standards sustainabl tapism
e Technical barriers
05 Public transport licensing support
Charger standards
Charting incentivization schemes for the public transport players for instance auto drivers, to
facilitate faster EV adoptions and providing them adequate support in faster licensing, and protocol issues
permits etc. Grid stability issues
06 Inclusive FDI & private investment policies Battery
Despite allowing 100% FDI through automatic route, strong emphasis on making performance issues
policies more inclusive in lines with global policies to attract more private and
foreign equity investments Non- Informational barriers
07 Robust data privacy & security rules renewable
recyclin
g Stakeholder
Reliance of EVs on various sensors and collected customer data, magnifies
the need apprehensiveness
for having robust data protection and privacy laws in place. Lack of awareness
Environment Range anxiety
al
protection
To truly improve EV adoption and India’s role as a value chain participant, it will need to attract more private investment to the country.
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