UNIT 4

Networking
MEMBERS

01 02
Nguyen Van Tien Pham Vu Thanh
Exercise 9, 10, 11 Viet
Starter, Exercise 1, Speaking

03 04
Phan Thanh Luan Nguyen Phuoc
Exercise 7, Output Grammer, Exercise 12
Trung

05 06
Nguyen Thanh An Nguyen Anh Phap
Exercise 2, 3 Exercise 14, 16

07
Nguyen Diep Tuong
Exercise 5, 6 Phat
STARTER

Look at the map. What do you think the red lines represent? What do you
think the blue shadows represent? Discuss your answers with a partner.
The red lines
undersea cables or
international
telecommunications
network routes,
primarily used for
transmitting data and
information between
continents.
The blue shadows
might represent the
coverage areas of
telecommunicatio
ns networks or the
areas connected
globally.
GLOBAL INFRASTRUCTURE

1. You will hear a call between Dave Wells, the telecoms manager of an oil
company in London and Jerry Rigg, a geophysicist in charge of a small
exploration team in West Africa. They are discussing the infrastructure that is
available and how they will set up a local exploration office and communicate
regularly with London.

These abbreviations appear in the extract you are about to hear. Think about how
they are pronounced. Which one is the odd one out?

PTT MPLS PSTN VSAT DSL

TECH TUTORIAL

DSL
Digital Subscriber Line

Digital lines that are provided

by telephone companies

DSL Connection schematic

TECH TUTORIAL

PBX
Private Branch Exchange

A telephone system bought

and used by a company in
their office
TECH TUTORIAL

PTT
Public Telephone & Telegraph

A country’s telephone
network operator
TECH TUTORIAL

VoIP
Voice over IP

Packetized voice over

Internet
TECH TUTORIAL

PSTN
Public Switched Telephone Network

A country’s telephone
network
TECH TUTORIAL

VSAT
Very Small Aperture Terminal

A small satellite dish normally

mounted on the roof of a
building.
 2. Listen to the extract and look at the diagrams. Tick (√) the infrastructure that
has been completed and is available. Cross (x) the infrastructure that is still being
developed or is being planned.

1. Submarine cable to Europe 2. Intelsat connection 3. Global Ethernet services

4. National fibre backbone 5. Digital switching equipment 6. Fibre local loop

 NEW WORDS
infrastructure /ˈinfrəsˌtraktʃə/ Cơ sở hạ tầng

capacity /kəˈpӕsəti/ Sức chứa, khả năng

local loop /ˈloʊ.kəl luːp/ Vòng lặp cục bộ

redundant /rəˈdandənt/ Dư thừa, thặng dư

data network /ˈdeɪ.t̬ə ˈnet.wɝːk/ Dữ liệu mạng

teledensity /ˈtelɪˌdensəti/ Mật độ viễn thông

Thông số đo khả năng đáp
lead times /ˈliːd taɪm/
ứng
global ethernet /ˈɡləʊbl ˈiːθənet / Mạng toàn cầu
 2. Listen to the extract and look at the diagrams. Tick (√) the infrastructure that
has been completed and is available. Cross (x) the infrastructure that is still being
developed or is being planned.

√
1. Submarine cable to Europe 2. Intelsat connection √ 3. Global Ethernet servicesx

x
4. National fibre backbone 5. Digital switching equipmentx 6. Fibre local loop x
 3. Listen to the extract again. Complete this email with the words in the box.
infrastructure capacity local loop redundant data network teledensity lead times global Ethernet
5. Match the two part verbs in Column A with the meanings in Column B.
A B
1. put in a.
consider, think about

2. phasing ... out b.discovered

3. dug up c.
get information about

4. rolling out d.finishing with

5. look at e. happening

6. going on f. implementing

7. figure out g. install

8. found out taken out of the ground

h.
 NEW WORDS
put in = install : Lắp đặt, cài đặt
phasing ...
= finishing with : Loại bỏ dần, kết thúc
out
dug up = taken out of the ground : Đào lên

rolling out = implementing : Triển khai, thực hiện

look at = consider, think about : Xem xét, cân nhắc

going on = happening : Đang diễn ra

figure out = get information about : Tìm hiểu về

found out = discovered : Khám phá, tìm tòi

6. Complete the sentences with the two part verbs from exercise 5.
put in  phasing out  dug up  rolling out  look at  going on  figure out  found out

1. We've been travelling around trying to _________ __________ what telecoms

infrastructure is available.

2. What we have_________ __________ is that West Africa is connected to

Europe.
3. Some of the international data network providers are starting to_________
__________ expanding their networks.

4. To its credit, the PTT is_________ __________ a national fibre backbone.

5. They are _________ __________ the old electro-mechanical exchanges.

6. Digital switching equipment is being _________ __________ the new exchanges.

7. So there's a lot _________ __________ at a national level.

8. The problem with the copper pairs in the ground is that they get_________
7. Read this email from Mgumba to David Wells giving some information about the
country's main telephone network. Complete the email with the words in the box.
PSTN  digital twisted copper pair VolP  electro-mechanical fibre  PTT 
regional  PBXs  local
ENTERPRISE NETWORKING

9. Read this article from Big Oil's internal magazine about their experience in West
Africa. As you read, number the order in which these things happened.

a. The company set up a 100Mb Ethernet LAN.

b. The team were given satellite phones.

c. A contractor fitted out the office with CAT5 cabling.

d. The company installed a private fibre loop to the new MPLS

node.

e. The company installed VolP and teleconferencing

applications.

f. A global data networking provider extended WAN services to

9. Read this article from Big Oil's internal magazine about their experience in West Africa. As
you read, number the order in which these things happened.

When Big Oil started its search for oil in West Africa, their geophysicists carried out
surveys to see whether there were any oil reservoirs underground.These surveys
produced a lot of data which needed to be sent back to Head Office, but how do you
transfer half a gigabyte of data out of the jungle when the local telecoms
infrastructure isn't up to it, or not there at all? We talk to Dave Wells,
Telecommunications Manager at Big Oil, about these challenges.

‘The geophysicists who went out there first used sat-phones to transmit voice and
data. But of course once the decision to drill was made, we had far more users to
support with various requirements in a proper office environment.’

Big Oil's telecoms team is used to providing global voice and data connectivity into
remote locations, says Dave. ‘We worked with one of the global data networking
providers to extend their WAN services here and convinced them to put an MPLS node
into the capital. This meant they had a local presence and it allowed us to connect to
their global network. We then had 8Mb connectivity from the router in my comms
room in London down to the capital. We decided to pay to dig a trench and lay our
own fibre local loop to give us reliable, high capacity bandwidth to our new premises.'
9. Read this article from Big Oil's internal magazine about their experience in West Africa. As
you read, number the order in which these things happened.

'A local contractor wired out the office with CAT5 cabling. We installed and remotely
manage our own LAN hub and run a 100Mb Ethernet LAN around the building to
laptops and PCs which have the same specifications and applications as London. We
decided against a standalone PBX because we had a full 8Mb for voice, data and
video traffic. We set up our 30 staff with VoIP and teleconferencing applications on
their computers and they use headsets for their voice calls. This all works well, and
from the traffic analysis we can see that they actually videoconference with London
more often than just talk because of the infrastructure we put in for them.’

Despite being remote, the team on the ground now have the same capabilities as
London, another example of how telecoms and IT can support businesses that operate
in hard-to- reach places.
 a. The company set up a 100Mb Ethernet LAN. 5 _______
b. The team were given satellite phones. 1 _______
c. A contractor fitted out the office with CAT5 cabling.4 _______
d. The company installed a private fibre loop to the new MPLS 3 node.
_______ 6
e. The company installed VolP and teleconferencing applications. _______ 2
f. A global data networking provider extended WAN services to the
W hen Big Oil capital.
started its search for oil in West Africa,
_______
connectivity from the router in my comms room in
London down to the capital. We decided to pay to dig
their geophysicists carried out surveys to see whether a trench and lay our own fibre local loop to give us
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of
data out of the jungle when the local telecoms 'A local contractor wired out the office with CAT5
infrastructure isn't up to it, or not there at all? We talk to cabling. We installed and remotely manage our own
Dave Wells, Telecommunications Manager at Big Oil, about LAN hub and run a 100Mb Ethernet LAN around the
these challenges. building to laptops and PCs which have the same
specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
Big Oil's telecoms team is used to providing global voice we can see that they actually videoconference with
and data connectivity into remote locations, says Dave. London more often than just talk because of the
‘We worked with one of the global data networking infrastructure we put in for them.’
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
connect to their global network. We then had 8Mb
ENTERPRISE NETWORKING

10. Read the text again. Say if the following statements are TRUE (T) or FALSE (F) according
to the text.

1. The geophysicists did not find evidence of underground oil

reservoirs.

2. Dave Wells said the new office only needed satellite phones.

3. A global networking provider opened a new facility in the

capital.

4. The exploration office installed its own local loop.

5. The LAN in the exploration office is managed from London.

6. The staff in the exploration office make all their calls via
10. Read the text again. Say if the following statements are TRUE (T) or FALSE (F) according
W
to the text. connectivity from the router in my comms room in
hen Big Oil started its search for oil in West Africa, London down to the capital. We decided to pay to dig
their geophysicists carried out surveys to see whether a trench and lay our own fibre local loop to give us
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
1. The geophysicists did not find
connect to their global network. We then had 8Mb
evidence of operate
businesses that underground F places.
in hard-to- reach
oil reservoirs. F
2. Dave Wells said the new office only needed satellite T
phones.
10. Read the text again. Say if the following statements are TRUE (T) or FALSE (F) according
W
to the text. connectivity from the router in my comms room in
hen Big Oil started its search for oil in West Africa, London down to the capital. We decided to pay to dig
their geophysicists carried out surveys to see whether a trench and lay our own fibre local loop to give us
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
4. The exploration office installed
connect to their global network. We then had 8Mb
its own local
businesses that Tloop. in hard-to- reach places.
operate
T
5. The LAN in the exploration office is managed from London.
6. The staff in the exploration office make all their calls via T
their computers.
ENTERPRISE NETWORKING

11. Read the text and find a word or phrase that

means:

1. A person who is in charge of a company's telecommunications.

2. An organization that provides international telecommunications and

internet access.

3. A network that covers a wide area such as a city or country.

4. A point where a connection can be made to an MPLS network.

5. A cable which allows a user to connect to a local exchange or node.

6. A network in an office or home that links different computers together.

7. A common connection point for devices in a local network.

8. A private telephone exchange that serves a business or office.

10. Read the text and find a word or phrase that means:
W hen Big Oil started its search for oil in West Africa,
connectivity from the router in my comms room in
London down to the capital. We decided to pay to dig
a trench and lay our own fibre local loop to give us
their geophysicists carried out surveys to see whether
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
1. A person
connect who
to their global is in We
network. charge of8Mb
then had a company'sbusinesses that operate
Telecommunications Manager
in hard-to- reach places.
telecommunications.
2. An organization that provides international telecommunications and internet
access. global data networking providers
10. Read the text and find a word or phrase that means:
W hen Big Oil started its search for oil in West Africa,
connectivity from the router in my comms room in
London down to the capital. We decided to pay to dig
a trench and lay our own fibre local loop to give us
their geophysicists carried out surveys to see whether
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
businesses that operate in hard-to- reach places.
connect to their global
3. A network network.
that We then
covers had 8Mb
a wide area such as a city or WAN
country.
4. A point where a connection can be made to an MPLS network.
node
10. Read the text and find a word or phrase that means:
W hen Big Oil started its search for oil in West Africa,
connectivity from the router in my comms room in
London down to the capital. We decided to pay to dig
a trench and lay our own fibre local loop to give us
their geophysicists carried out surveys to see whether
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
connect to their global network. We a
then had to
8Mbconnect businesses that operate in hard-to- reachloop
Local places.
5. A cable which allows user to a local
exchange or node.
LAN
6. A network in an office or home that links different computers together.
10. Read the text and find a word or phrase that means:
W hen Big Oil started its search for oil in West Africa,
connectivity from the router in my comms room in
London down to the capital. We decided to pay to dig
a trench and lay our own fibre local loop to give us
their geophysicists carried out surveys to see whether
there were any oil reservoirs underground.These surveys reliable, high capacity bandwidth to our new
produced a lot of data which needed to be sent back to premises.‘
Head Office, but how do you transfer half a gigabyte of 'A local contractor wired out the office with CAT5
data out of the jungle when the local telecoms cabling. We installed and remotely manage our own
infrastructure isn't up to it, or not there at all? We talk to LAN hub and run a 100Mb Ethernet LAN around the
Dave Wells, Telecommunications Manager at Big Oil, about building to laptops and PCs which have the same
these challenges. specifications and applications as London. We decided
‘The geophysicists who went out there first used sat- against a standalone PBX because we had a full 8Mb
phones to transmit voice and data. But of course once the for voice, data and video traffic. We set up our 30
decision to drill was made, we had far more users to staff with VoIP and teleconferencing applications on
support with various requirements in a proper office their computers and they use headsets for their voice
environment.’ calls. This all works well, and from the traffic analysis
we can see that they actually videoconference with
Big Oil's telecoms team is used to providing global voice London more often than just talk because of the
and data connectivity into remote locations, says Dave. infrastructure we put in for them.’
‘We worked with one of the global data networking
providers to extend their WAN services here and Despite being remote, the team on the ground now
convinced them to put an MPLS node into the capital. This have the same capabilities as London, another
meant they had a local presence and it allowed us to example of how telecoms and IT can support
connect 7.
to their global network. We then had businesses that operate in hard-to-hub
8Mb for devices reach places.
A common connection point in a local
network.
PBX
8. A private telephone exchange that serves a business or office.
 RELATIVE PRONOUNS

THAT
WHICH
WHO

WHERE

WHEN
 RELATIVE PRONOUNS

Ex

The person who called me is my brother.

WHO
N
+ WHO +V +O
(person)

- The relative pronoun "who" is used to replace pronouns referring to people,

following a noun phrase to modify the subject.

- “Who" is often used in sentences to identify or provide additional

information about the subject being mentioned.
 RELATIVE PRONOUNS

Ex
The laptop which I bought last month is very
fast.
WHICH
N +
+S +V
(thing) WHICH

The relative pronoun "which" is used to refer to things, and this pronoun can
function as either the subject or the object in a sentence.
 RELATIVE PRONOUNS

Ex
The person that I met yesterday was very
THAT friendly.
The book that I’m reading is very interesting.
N
+
(person, + THAT +O
V
thing)
- Commonly used as a subject or object to replace both nouns referring to
people and nouns referring to things (who, whom, which).
- However, that will not be used in non-defining relative clauses or with
prepositions.
 RELATIVE PRONOUNS

Ex
The hotel where we stayed wasn’t very clean.
The hotel at which we stayed wasn’t very
WHERE
clean.
N +
+S +V
"Where" is used to refer (place) WHERE
to a place or location.
Where = ON / IN / AT + Which
 RELATIVE PRONOUNS

Ex
Do you still remember the day when we first
met?
Do you still remember the day on which we first
WHERE
met?
N
+ WHEN +S +V
"When" is used to refer (time)
to a time or point in
time. When = ON / IN / AT + Which
 RELATIVE PRONOUNS

ꬾ N (person) + WHO + V + O

ꬾ N (thing) + WHICH + S + V

ꬾ N (person, thing) + Whose +

N+V
ꬾ N (time) + When + S + V

ꬾ N (place) + WHERE + S + V

Note: Where/ When = ON / IN / AT + Which

12. Complete these definition using who, which, that, where, or when.
1. A satellite phone is a kind of phonethat
_________ connects by sending a signal
up to a satellite in space.

2. A geophysicist is a scientist who

_________ studies both geology and physics.

3. CAT5 cabling is a kind of wire that

_________ you can use to carry internet
signals.
4. A Telecommunications Manager is someonewho
_________ is in charge of the PBX
and IT at a company.

5. An internet café is a placewhere

_________ you can go to check your emails on
holiday.
6. A bank holiday is a daywhen
_________ almost everyone has the day off.
 Questio
She is the n
teacher _____ helped me with my homework.

A. Who B. Which

C. That D. Where
 Questio
n museum _____ was built in the 19th century.
I visited the

A. Who B. Which

C. That D. When
you get a
special
gift
Questio
This
n is the house _____ I grew up.

A. Who B. Where

C. That D. When
 Questio
Do you n
remember the day _____ we first met?

A. Who B. Where

C. That D. When
 Questio
The book _____
n I borrowed from you was fascinating.

A. Which B. That

C. Both are correct D. Both are incorrect

Questio
Henis the person _____ you can trust.

A. Who B. That

C. Both are incorrect D. Both are correct

 Questio
I remembernthe time _____ we went to the beach together.

A. Who B. Which

C. That D. When
NETWORK MANAGEMENT

14. Listen to the telephone call between a Big Oil Network Operations
Manager and a remote employee in the exploration office. They are trying to
locate a network fault.

Complete the left-hand column of the trouble ticket with the words below in
the right order. See the example.

Ethernet cable and port IP address  LAN hub  network card  ping test  power
round trip delay  router  VPN
 Big oil Networks fault
Trouble Ticket Number 2574
Management
User Name Florence knight
Office +219 1 356 5011
Contact numbers
Mobile +219 7831 565889
Email Address [email protected]
User has lost voice and data
Summary connectivity to her PC this
Ethernet cable and port Power morning
(1) Yes
IP address
(2) Connected
LAN hub
(3) Functional
network card
(4) Tested
ping test
(5) Visible
round trip delay
(6) Unresponsive
router
(7) 10.223.44.867*
VPN
(8) Successfull

(9) Acceptable
 1 C O N N E C T I V I T Y
16. 2 T H R O U G H
Crossword 3 P O W E R
4 P L U G G E D
5 H U B
6 F U N C T I O N A L
7 T E S T E D

8 R O U T E R
9 R E S P O N D I N G
10 P C
11 C H E C K
Key word: Trouble ticket 12 L A T E N C Y
13 T I C K E T
 s ti o n
Que
:
1Florence tells Greg that she has lost voice and data __________.

Correct answer: Connectivity

 s t i o n
Que
2:Greg tell her that he will walk her__________ a series of tests.

Correct answer: Through

 s t i o n
Que
3: First of all he asks her if there is __________ to the PC.

Correct answer: Power

 s ti o n
Que
: asks her to check that the Ethernet cable is
4He __________ in.

Correct answer: Plugged

 st i on
Que
5: He doesn't bother to check the LAN __________.

Correct answer: Hub

 sti o n
Que
6: It's clear that the LAN is __________.

Correct answer: Functional

 sti on
Que
7: Greg says that the VPN network __________ OK.

Correct answer: Tested

 sti on
Que
8:
Greg can see the __________ on his network management application.

Correct answer: Router

 s t i o n
Que
9: The problem is that the network card is not __________.

Correct answer: Responding

 sti on
Que
10: Greg asks her to reboot her __________.

Correct answer: PC
 s ti on
Que
: says he will
11Greg __________ her network card with a ping test.

Correct answer: Check

 s t i o n
Que
12:Greg carries out a round trip delay test to check that
__________ is acceptable.

Correct answer: Latency

 s ti o n
Que
13At:the end of the conversation, Greg closes the __________.

Correct answer: Ticket

SPEAKING Work in pairs and answer the following questions.

What is WAN ?
What is LAN ?
What is DSL ?
What is PBX ?
SPEAKING

Work in pairs and answer the following A WAN (Wide Area Network) is a
questions. telecommunications network that
extends over a large geographical
area, connecting multiple smaller
networks. WANs are used to link
What is WAN ? different locations, cities, or even
countries, making it possible for
devices and users to communicate
and share data across long distances.
SPEAKING
A LAN (Local Area Network) is a
Work in pairs and answer the following network that connects computers
questions. and other devices within a relatively
small area, such as a home, office, or
building. LANs enable devices to
communicate with each other, share
What is LAN ? resources (like printers or internet
connections), and exchange data at
high speeds. Typically, LANs use
Ethernet cables or Wi-Fi for
connectivity.
SPEAKING

Work in pairs and answer the following DSL (Digital Subscriber Line) is a
questions. technology that provides high-speed
internet access over traditional copper
telephone lines. It enables internet
data transmission while allowing
What is DSL ?
regular phone service to continue on
the same line, making it a popular
method for broadband access.
SPEAKING
PBX (Private Branch Exchange) is a
Work in pairs and answer the following private telephone network used within
questions. an organization that allows internal
communication between users and
provides external communication via
different telephone lines. It manages
What is PBX ? call routing, call transfers, voicemail,
and other phone system features,
making it a central hub for managing
an organization’s phone calls.
OUTPU
T
Read the article about networking
developing countries and answer the
questions below.

1. Why are some developing

countries not developing their wired
networks ?

2. What suggests that Wi-Max and

3G are equally suitable for
developing countries ?

3. According to the text, what will

happen to Wi-Max and 3G in the
future ?
OUTPU
T

Wireless (n) Không dây

Khả năng tương
Interoperability (n)
tác
Enabling (adj) Cho phép
Dung tích, sức
Capacity (n)
chứa
well -
(adj) Được thiết lập
established
(adj)
nationwide (adv Toàn quốc
)
Emerging (adj) Đang nổi lên
(adv
increasingly Ngày càng
)
co-operate (v) Hợp tác, công tác
OUTPU
T
Read the article about networking
developing countries and answer the
questions below.
1. Why are some developing countries
not developing their wired networks ?
→ Because, it's too expensive.
(paragraph 1 line 2)

2. What suggests that Wi-Max and 3G are

equally suitable for developing
countries ?
→ They use the same core sets of
technologies.
(paragraph 4 line 4)

3. According to the text, what will

happen to Wi-Max and 3G in the
future ?
→ They will be successfull.
(paragraph 5 line 3)
OVER TO YOU

What wireless technologies are

being used in your country?
OVER TO YOU

Bluetooth, wifi, 2G, 3G,

4G..
OVER TO YOU

What wireless technologies are

being used in your country?
OVER TO YOU

Wireless technology can’t

transmit far and the
speed is weaker than
fixed line.
OVER TO YOU

Can you see the world becoming

entirely wireless in the future?
OVER TO YOU

I think yes but not all.

Because the world will
change but there are still
items that have to be
wired.