KHÓA ÔN TẬP TOEIC

Listening skills

Session 5
Giới thiệu Part 3

○ 39 câu (từ câu ) = 13 đoạn hội thoại

○ Giữa 2 người hoặc 3 người.
○ Mỗi đoạn hội thoại tương ứng với 3 câu hỏi, một số đoạn hội thoại có
thể yêu cầu xem bảng biểu/sơ đồ.
Các dạng câu hỏi trong Part 3
➔ Câu hỏi thông tin khái quát (chủ đề và địa điểm nói chuyện, người nói là ai...).
● What is the topic of the conversation?
● What are the speakers talkinq about?
● What are the speakers discussing?
● Where is the conversation taking place?
● Who is the man/woman/Julia?
➔ Câu hỏi các chi tiết cụ thể (mục đích, nguyên nhân, các vấn đề xảy ra...)
● How often is the meeting held?
● What problem does the woman have?
● What time does the store open on Saturday?
➔ Câu hỏi suy luận
● What can be suggested about Ms Kim?
● What will the woman probably do next?
Lưu ý khi làm phần Part 3

1. Luôn luôn đọc trước câu hỏi (khi băng phát đoạn hướng dẫn thì đọc 3 câu hỏi đầu
tiên, khi băng đọc 3 câu hỏi trắc nghiệm thì đọc tiếp 3 câu tiếp theo).
2. Giải quyết các câu hỏi chi tiết trước, sau đó đến các câu hỏi khái quát. Đáp án cho 3
câu hỏi nó phải có sự liên quan đến nhau.
3. Trau dổi kỹ năng paraphrase = cụm từ đồng nghĩa
4. Câu trả lời cho câu hỏi suy luận thường nằm ở cuối bài nói.
5. Để ý những từ ngữ làm thay đổi đáp án như But, However….
Paraphrase example
● “The work in the parking area” = The parking area is under construction
● “Some of the charts and graphs are missing” = A document is incomplete
● “I’m not sure of the exact dates yet” = Some dates have not been decided
● “There are a lot of construction projects going on” = Some roads are being repaired
● “Fill out the forms” = Complete some paperwork
● Annual = every year
● 7 days = a week
● A quarter = 3 months
 Topic thường gặp - Personnel = Human resources
Vocabulary Pronunciation Meaning Example

Application /æplɪˈkeɪʃn/ Sự ứng tuyển, đơn ứng I reviewed your application for the accountant
tuyển position
Transfer /trænsˈfɜː(r)/ Chuyển, điều chuyển I'll transfer you to my assistant.

Make the /əˈreɪndʒmənt/ Sự sắp xếp, bố trí My assistant will make the arrangements for the
arrangements interview.
work for sb Có thuận tiện cho ai đó Does Wednesday at 9 A.M work for you?

directions /dəˈrekʃn/, /daɪˈrekʃn/ Phương hướng, chỉ dẫn Can you show me the direction to the director's
office?
employee survey Please fill out the employee survey.

promotion /prəˈməʊʃn/ Sự thăng tiến, lên chức Ms Kim just got a promotion/be promoted

personnel director /ˌpɜːrsəˈnel/ I'm the personnel director at Regal Advertising.

colleague /ˈkɑːliːɡ/ I will attend the meeting with my colleagues.

work background /ˈbækɡraʊnd/ Please tell us a little bit about your work
background.
portfolio /pɔːrtˈfəʊliəʊ/ Your portfolio is impressive

resume /rɪˈzuːm/ Please bring your resume to the interview

full-time position Regal offered me a full-time position as marketing

director.
to train Molly will be training today.
 Topic thường gặp - Personnel

7-35. Where do the speakers work?

(A) At a restaurant
(B) At a national park
(C) At an outdoor market
(D) At a grocery store

36. Who is Julia?

(A) A trainee
(B) An investor
(C) A customer
(D) A supervisor

37. What will Julia most likely do next?

(A) Go on a hike
(B) Receive a payment
(C) Revise an itinerary
(D) Get a uniform
Topic thường gặp - Personnel

1-38. What type of company do the men work for?

(A) An architectural firm
(B) An engineering firm - Hi Ms Wilson, this is X from Codec
(C) A construction company engineering firm. I review your appliction
(D) An electronics manufacturer and would like to interview you.
39. What is the purpose of the telephone call?
- I'll tranfer you to my adminitrative
(A) To cancel an order assistant.He will make arrangement for the
(B) To arrange an interview interview
(C) To ask about a policy Martin: Wedsnesday 9am works for you
(D) To confirm a reservation I never been to your office complex before.
Where can I find direction.
40. What will be sent to the woman?
(A) A magazine article
Martin: I will email them to you
(B) A warranty
(C) Directions to a location
(D) Instructions for refunds
Topic thường gặp - Personnel
- Miss Yamada, I analyzed the data from the
6-44. What are the speakers discussing? employee survey. The results show that
(A) A new product
most employee aren't happy with the new
(B) A company merger
(C) Cost estimates opened office design.
(D) Survey results - Thats surprising. I read letting staffs work
in the open space instead of individual
45. According to the man, what is the main cubical promotes collaboration and
problem? creativity,
(A) His team is unable to complete a project on time.
- The survey shows that the main problem is
(B) Some employees did not receive a salary increase.
(C) There is too much noise in the office. noise. Employees said that they got
(D) There are not enough parking spaces. distracted by work conversations in open
space
46. What does the woman suggest doing? - Maybe we should send out a memo
(A) Reminding people about a company policy reminding people to use meeting room for
(B) Hiring some temporary staff
work-related discussion
(C) Moving to a different building
(D) Speaking to the management team
Topic thường gặp - Personnel
6-59. Why is the woman at Regal Advertising?
(A) For a photography session
(B) For a client consultation
(C) For a job interview
(D) For a building opening

60. What does the woman say is her specialty?

(A) Researching international laws
(B) Creating designs for billboards
(C) Building a strong customer base
(D) Finding cost-efficient business solutions

61. What does the woman say she appreciates about Regal?
(A) The company creates unique designs.
(B) The company has offices overseas.
(C) The company is dedicated to research.
(D) The company values its employees.
Topic thường gặp - Personnel
M-Au Good morning, Julia. Allow me to 7-35. Where do the speakers work?
welcome you on your first day at Southridge (A) At a restaurant
National Park! We hope you enjoy working (B) At a national park
here as much as we all do. (C) At an outdoor market
(D) At a grocery store
W-Am Thanks! I'm excited to get started.
36. Who is Julia?
M-Au Great. I'd like you to meet Molly; she'll (A) A trainee
be training you today. She's been giving (B) An investor
tours of the park for over twenty years. (C) A customer
Molly, meet Julia. (D) A supervisor

W-Br Hi, Julia! So nice to meet you. Our next 37. What will Julia most likely do next?
tour starts in 15 minutes . We'll be leading (A) Go on a hike
our hike to the waterfall-it'll take about two (B) Receive a payment
hours. (C) Revise an itinerary
(D) Get a uniform
Topic thường gặp - Personnel
1-38. What type of company do the men work
M-Au Hello, Ms. Wilson. This is Oliver Lewis
for?
calling from Kardack engineering. I reviewed
(A) An architectural firm
your application for the mechanical engineer
(B) An engineering firm
position and would like to interview you.
(C) A construction company
W-Am Oh, I'm happy to hear that.
(D) An electronics manufacturer
M-Au Good. I'll transfer you to my
administrative
39. What is the purpose of the telephone
assistant. He'll make the arrangement for the
call?
interview.
(A) To cancel an order
W-Am Great.
(B) To arrange an interview
M-Cn Hello, Ms. Wilson. This is Mr. Lewis'
(C) To ask about a policy
assistant, Martin. I'm wondering if Wednesday
(D) To confirm a reservation
at nine A.M. works for you?
W-Am Yes, that's perfect. Now, I've never been
40. What will be sent to the woman?
to
(A) A magazine article
your office complex before. Where can I find
(B) A warranty
directions?
(C) Directions to a location
M-Cn I'll email those to you.
(D) Instructions for refunds
Topic thường gặp - Personnel
M: Ms. Yamada. We analyzed the data from
6-44. What are the speakers discussing?
the __employee survey_________. The results
(A) A new product
show
(B) A company merger
most staff _aren't happy__________with the
(C) Cost estimates
new
(D) Survey results
open-office design.
W: That's surprising. I’ve read that letting
staff work in an open space instead of in 45. According to the man, what is the main
individual cubicles promotes collaboration problem?
and creativity. (A) His team is unable to complete a project on time.
M: Well, the survey results show that the (B) Some employees did not receive a salary increase.
__main problem is noise_________. (C) There is too much noise in the office.
Employees say they're distracted by people (D) There are not enough parking spaces.
having work conversations in open spaces.
W: Maybe we should send out a memo 46. What does the woman suggest doing?
___reminding________people about our policy (A) Reminding people about a company policy
to use meeting rooms for work-related (B) Hiring some temporary staff
discussions. (C) Moving to a different building
M: Good idea—I'll do that right away. (D) Speaking to the management team
Topic thường gặp - Personnel
M-Au Hi, Carrie, my name's James Fitch, the _personel 6-59. Why is the woman at Regal
direction_____ at Regal Advertising. This is my colleague Advertising?
Sanjay Patel. (A) For a photography session
M-Cn Nice to meet you, Carrie. Please tell us a little bit (B) For a client consultation
about your work background. (C) For a job interview
(D) For a building opening
W-Am Well, I've worked extensively in graphic design.
Here's my _porfolio__________. 60. What does the woman say is her
specialty?
M-Au Wow, your __portfolio_________is impressive. What (A) Researching international laws
would you describe as your specialty? (B) Creating designs for billboards
(C) Building a strong customer base
W-Am Some of my best work has been on large
(D) Finding cost-efficient business
billboards___________in cities around the world.
solutions
M-Cn You were productive at your last job; why leave?
61. What does the woman say she
W-The work was exciting, but it was only short-term appreciates about Regal?
contract work. I've heard that Regal offers full-time (A) The company creates unique designs.
positions. That shows me that Regal really __values their (B) The company has offices overseas.
employees_________. I appreciate that. (C) The company is dedicated to research.
(D) The company values its employees.
Topic thường gặp - Business
Vocabulary Pronunciation Meaning Example

to review xem xét lại Do you have time to review the file I sent you this morning?

draft bản phát thảo I just saw your draft of the report.

to approve (n: approval) /əˈpruːv/ đồng ý The manager has approved the budget

be impressed with sth bị ấn tượng bởi cái gì The customers were impressed with our work

potential client /pəˈtenʃl//ˈklaɪənt/ potential: tiềm nằng They referred us to many potential clients

to handle /ˈhændl/ xử lý Can you handle the report by yourself?

to purchase (n) (v) /ˈpɜːrtʃəs/ mua, đặt hàng I want to purchase some office supplies

to schedule (n) (v) /ˈskedʒuːl//ˈʃedjuːl = make arrangement The meeting is scheduled at 6PM next week.

to make an appointment /əˈpɔɪntmənt/ đặt lịch hẹn Can I make an appointment with Mr. Lee?

business plan kế hoạch kinh doanh The business plan has been approved by the director.

concept /ˈkɑːnsept/ khái niệm The architect has built an interesting concept for the restaurant

to allocate /ˈæləkeɪt/ phân bổ You should allocate more of the expenses to staffing

to negotiate /nɪˈɡəʊʃieɪt/ đàm phán = bargain We have been negotiating for more pay

to get in touch /tʌtʃ/ giữ liên lạc You should get in touch with the suppliers
Topic thường gặp - Business

7-47. Which industry do the speakers

work in?
(A) Internet technology
(B) Real estate
(C) Manufacturing
(D) Banking

48. What change is the man proposing?

(A) Taking out a loan
(B) Finding a different supplier
(C) Building another factory
(D) Expanding a sales area

49. What does the woman offer to do?

(A) Make a pricing decision
(B) Contact a retail chain
(C) Record a promotional video
(D) Revise a database
Topic thường gặp - Business

7-59. Where do the speakers work?

(A) At a newspaper company
(B) At a city government office
(C) At a train station
(D) At a construction firm

60. What are the speakers mainly

discussing?
(A) A bicycle sale
(B) A bicycle race
(C) A bicycle-safety class
(D) A bicycle-sharing program

61. What does the woman suggest doing

later today?
(A) Celebrating an accomplishment (thành
tựu)
(B) Negotiating a business deal
(C) Interviewing some participants
(D) Holding a press conference
Topic thường gặp - Business

6-68. What kind of business does the man

want to start?
(A) A shop
(B) A restaurant
(C) A bank
(D) A farm
69. What does the man say he learned
from his previous business? (dine in = ăn
trong nhà hàng)
(A) How to apply for an operating permit (thẻ
cấp quyền vạn hành)
(B) How to negotiate a vendor contract (đàm
phán hợp đồng cung cấp
(C) How to make attractive advertisements
(quảng cáo thu hút)
(D) How to identify potential customers
70. Look at the graphic. Which part of the
business plan does the woman suggest
revising?
(A) Part 2
Topic thường gặp - Business

M-Cn Ji-Su, we've only been in business a 7-47. Which industry do the speakers
year, but our __appliances work in?
manùfactoring____________ is doing well. So far, (A) Internet technology
we've been shipping only to local retail stores. But, (B) Real estate
maybe we should expand our sales______________ (C) Manufacturing
area. (D) Banking
W-Br Good idea. You know, there's a retail chain-
Maximum Appliances - that has stores all along the 48. What change is the man proposing?
East Coast. I can ___get in touch__________ and see (A) Taking out a loan
if they're interested. (B) Finding a different supplier
M-Cn Great. If they are interested, we'd like to (C) Building another factory
get our merchandise out in their stores by the (D) Expanding a sales area
beginning of summer___________
W-Br OK. I'll __get in touch______________with them 49. What does the woman offer to do?
right (A) Make a pricing decision
away. (B) Contact a retail chain
(C) Record a promotional video
(D) Revise a database
Topic thường gặp - Business
7-59. Where do the speakers work?
M-Au Jackie, have you seen the newspaper? The
(A) At a newspaper company
__article_____about our new bicycle program for city
(B) At a city government office
residents is on the front page!
(C) At a train station
W-Am That's great! You know, Alex, working on this
(D) At a construction firm
project has been the most rewarding thing I've done since
I started working for the _city government____________.
60. What are the speakers mainly
M-Au I agree. And the article explains the
discussing?
program well-it says that the bicycles are _free for
(A) A bicycle sale
residents to use____________as long as they are
(B) A bicycle race
__returned___________ within two hours. There's even a
(C) A bicycle-safety class
map of pickup and drop-off locations.
(D) A bicycle-sharing program
W-Am I'm so proud of our team. We should
__celebrate___________after the city council meeting later
61. What does the woman suggest doing
today. I'll buy a cake during my lunch break.
later today?
=> anniversary (N): lễ kỉ niệm
(A) Celebrating an accomplishment
(B) Negotiating a business deal
(C) Interviewing some participants
(D) Holding a press conference
Topic thường gặp - Business
6-68. What kind of business does the man
W-Am OK. I reviewed your __business want to start?
plan___________ and I think you're off to a great (A) A shop
start. You have an __interesting concept___________ (B) A restaurant
for your new restaurant. I especially like how much (C) A bank
thought you put into the customers you expect to (D) A farm
dine there. 69. What does the man say he learned
M-Au Yeah. That's something I learned from my from his previous business?
last business venture. I tried to appeal to (làm hấp (A) How to apply for an operating permit
dẫn)_everyone______, which I now know was a (B) How to negotiate a vendor contract
____mistake (sự sai lầm)_____. This time I have a (C) How to make attractive advertisements
much better idea of who I want to attract. (D) How to identify potential customers
W-Am Perfect. Now ... since you're hoping to use 70. Look at the graphic. Which part of the
this plan to apply for a loan, I suggest revisiting business plan does the woman suggest
your __projected budget_____. In particular, you revising?
should ____allocate___more of the expenses (chi (A) Part 2
phí) to staffing. (vấn đề liên quan đến nhân viên) (B) Part 3
About 35 percent is standard in the restaurant (C) Part 4
industry. (D) Part 5
36 - 37

Girl: I really hope this will boost (tăng trưởng) our

sales. The chef teaching the class will be using lots of
equipment (dụng cụ) we sell here in store so hopeful
the students will buy it to use it home.

Boy: Yea thats right. Oh that reminds me. We got a

shipment of new cookware this morning. I'll go put Test 2 - Part 3
everything on the shelf now

decorate: trang trí

stock: sắp xếp

57-58
Woman: Can you help me find that please?
Man: Actually I just finished my shift
Woman: I would really appreciate if you can find it
before you leave
Homework

- Học từ vựng Business

- Làm nốt 2 conversation của Personnel
- Làm part 3 test 2