Brooks/Dunn: Business

and Professional
Ethics, 9e
Powerpoint #9: Stakeholder Reporting
CSR/Citizenship/Sustainability
Reporting (Topic 9)

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1
 Stakeholder Reporting

• Includes:
− Corporate Social Reporting (CSR)
− Corporate Citizenship Reporting
− Sustainability Reporting (GRI, …)
 Building a Carbon Footprint – Tax Credits/Trading
− Integrated Reporting

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2
 Corporate Social Responsibility
Dramatic Growth in Interest
• 95% + of the world’s largest companies now report on their Corporate Responsibility
• Social/Ethical Investing – Mutual Funds, Indices, FTSE for Good
• Accessible reports on Nov. 3, 2019
− GRI website: 56,991 reports, 33,820 GRI reports (http://database.globalreporting.org/)
− Corporate Register website: 109,332 CSR reports (http://www.corporateregister.com/)
Emerging Standards & Organizations
• GRI G4: Sustainability Reporting Guidelines
• ISO 26000: Guidance on social responsibility
• UN Global Compact Principles – HR, Labor, Environ. Corr.
• GISR: Sustainability Ratings
• SASB: Sustainability Accounting Standards Board
• IR: Integrated Reporting

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3
 Social/Ethical Investing

• Pensions – CalPERS, NY Public Employees, +

• Mutual Funds – many

• Individual
− using rating firms
 Sustainalytics, EIRIS, GMI Ratings, RoboSAM, Vigeo
− Exchanges for vetted companies, indices
 London – FTSE4Good
 NYSE – Dow Jones Sustainability Index, MSCI KLD Social Index
 Canada – Jantzi Social Index

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4
 New Relevance to ESG Disclosure
Environmental Considerations in Oil and Gas:
A Closer Look at Asset Retirement Obligations
The RedWater Case
On January 31, the Supreme Court of Canada (SCC) issued a decision in favour of the Orphan Well
Association, et al. v. Grant Thornton Limited et al., which overturned prior decisions by the Court of Appeal of
Alberta and an Alberta Court of Queen’s Bench. The essence of the Supreme Court’s decision was to rule
that a bankrupt company still “has to fulfill provincial environmental obligations before paying anyone it owes
money to” and thereby favoured the Alberta Energy Regulator and the OWA over Grant Thornton Limited,
which was the trustee of RedWater Energy Corporation, and ATB Financial as a company creditor[1]. In
simple terms, the SCC found the Bankruptcy and Insolvency Act could not be used by a company or trustee
to walk away from abandonment and reclamation responsibilities in favour of creditors given:
“These costs weren’t debts requiring payments—they were duties (to the public and nearby
landowners).”[2]
See ESG on Oil and Gas Retirement Obligations, Scotiabank Equity Research Spotlight, Feb 13, 2019

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5
 Corporate Knights 100 most Sustainable
Companies Worldwide
• A worldwide contest

• Articles in Toronto Star, +

− https://www.thestar.com/business/2020/01/27/the-global-100-twelve-of-the-worlds-most-sustainable-co
mpanies-are-right-here-in-canada.html

• List at http://www.corporateknights.com/reports/global-100

• See details on the list

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6
 CSR/Corporate Citizenship

Purpose Accountability to Stakeholders

• Actions that reflect stakeholder interests

• Two sides of the same coin

Corporate
CSR Citizenship

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7
 CSR/Corporate Citizenship/Sustainability
Topics Covered
• Evolution

• CSR Frameworks – GRI G4, AccountAbility (AA1000), ISO standard (ISO 26000), SA 8000, SASB, Ceres
Principles

• CSR Issues – Sustainability - SASB, GRI, ISO 26000, IR

• CSR measurements
− KLD, EthicScan, MJSI,FTSE
− Techniques, approaches, quality, depth

• Monitoring – awards, publications, consultants

• Reporting – form, audit assurance

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8
 CSR/Sustainability – A Historic Progression
• Broadened accountability & assurance - a new paradigm - from shareholders to stakeholders:
− Compliance Voluntary Accountability
− Triggered by activist stakeholders
• Changing labels
− Corporate Social Responsibility (CSR)
− Social Accountability (SA) and Audit(SAA)
− Corporate Ethical Performance (CEP)
− Corporate Citizenship
• Reporting Frameworks
− Common Reports – Environmental Sustainability, Triple Bottom Line, Health & Safety – UNGC
Principles
− Global Reporting Initiative (GRI) – Sustainability
− ISO Standards: ISO 9000 QC; 14000 Environmental Mgt.; 26000 CSR
− SASB, Integrated Reporting
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9
 CSR Movies

• An Inconvenient Truth

• Wal-Mart – The high Cost of Low Prices

• An Inconvenient Sequel: Truth to Power (2017)

• Before the Flood (2016)

How would you characterize the CSR lessons of each movie?

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10
 CSR Frameworks
• CERES Principles Sustainability
− www.ceres.org
− Valdes Principles
• SA 8000 Standard www.sa-intl.org/index.cfm?&stopRedirect=1
− Common standard/framework for ethical sourcing for companies of any size and type, anywhere in
the world
− Certification of Company
− Certification of Auditor
− Accreditation
• Accurate & impartial analysis of CSR & promote excellence in corporate citizenship:
− Shopping for a Better World
− Campaign for Cleaner Corporations
− Corporate Conscience Awards - by the Corporate Knights
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 11
 CSR Framework - AccountAbility

• www.accountability21.net/

• AA1000 standard
− Principles that identify characteristics of a quality process and that can be used in designing &
managing an organization’s social & ethical accounting, auditing & reporting process, and in assessing
that process

• AA1000 qualification

• New management system for CSR

• Social reporting awards – co. websites

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 12
 Global Reporting Initiative (GRI)

Purpose – to create sustainability reporting guidelines

Founded in 1997 in Boston, USA. Its roots lie in the US non-profit organizations the Coalition for
Environmentally Responsible Economies (CERES) and the Tellus Institute. The United Nations Environment
Programme (UNEP) was also involved in the establishment of GRI.

Former CERES Executive Director Dr. Robert Massie and acting Chief Executive Dr. Allen White pioneered a
framework for environmental reporting in the early 1990s, and as a result, the Global Reporting Initiative
project department was set up in 1997 in order to develop the framework. The aim was to create an
accountability mechanism to ensure companies were following the CERES Principles for responsible
environmental conduct. Investors were the framework’s original target audience.

Website http://www.globalreporting.org/

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 13
 GRI G4 DISCLOSURES
GENERAL STANDARD DISCLOSURES SPECIFIC STANDARD DISCLOSURES

• Strategy & Analysis • Management Approach Indicators

• Organizational Profile − Economic

• Material Aspects & Boundaries − Environmental

− Social
• Stakeholder Engagement
 Labor Practices & Decent Work
• Report Profile
 Human Rights
• Governance  Society
• Ethics & Integrity  Product Responsibility

https://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.
pdf

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 14
 GRI G4 Decision Process

Choose Core or Comprehensive Option

Choose Reporting Principles

General Standard (Background) Disclosures

Specific Standard Disclosures

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 15
 GRI G4 BOUNDARY & QUALITY DECISIONS
See
https://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.
pdf

PRINCIPLES FOR DEFINING

Report Content Report Quality

Stakeholder Inclusiveness Balance

Sustainability Context Comparability

Materiality Accuracy

Completeness Timeliness

Clarity

Reliability
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 16
 GRI G4 Guidelines Aspects (1 of 2)
Category Economic Environmental
Aspects Economic Performance Materials
Market Presence Energy
Indirect Economic Impacts Water
Procurement Practices Biodiversity
Emissions
Effluents and Waste
Products and Services
Compliance
Transport
Overall
Supplier Environmental Assessment
Environmental Grievance Mechanisms

https://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.
pdf

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 17
 GRI G4 Guidelines Aspects (2 of 2)
Category Social
Sub- Labor Practices & Human Rights Society Product
Categories Decent Work Responsibility
Aspects Employment Investment Local Communities Customer Health and
Labor/Management Non-discrimination Anti-corruption Safety
Relations Freedom of Association Public Policy Product and Service
Occupational Health & & Collective Anti-competitive Labeling
Safety Training & Bargaining Behavior Marketing
Education Child Labor Compliance Communications
Diversity and Equal Forced or Supplier Customer Privacy
Opportunity Compulsory Labor Assessment Compliance
Equal Security Practices for Impacts on
Remuneration for Indigenous Rights Society
Women and Men Assessment Grievance
Supplier Supplier Human Mechanisms
Assessment for Rights Assessment for Impacts on
Labor Practices Human Rights Society
Labor Practices Grievance
Grievance Mechanisms
Mechanisms

https://www.globalreporting.org/standards/g4/Pages/default.aspx
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 18
 ISO 26000 Guidance on Social Responsibility
Draft International Standard being voted upon for release in 2010
See http://isotc.iso.org/livelink/livelink?func=ll&objId=3935837&objAction=browse&sort=name
Contents – extracted 11.29.2009
• Scope • Guidance on SR Core subjects
− Organizational governance
• Terms, definitions, abbrev. − Human rights
• Understanding Social Resp. − Labor practices
− Environment – rationale, core issues
• Principles of Social Resp. − Fair operating practices
− Accountability − Consumer issues
− Transparency − Community involvement & development
− Ethical behavior • Guidance on integrating SR throughout an
organization
− Respect for: − Organization’s character & SR
 Stakeholder interests − Practices
 The rule of law − Communication
 International norms of behavior − Enhancing credibility
 − Reviewing & improving
Human rights
− Voluntary initiatives
• Recognizing SR & engaging stakeholders
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 19
 UN GLOBAL COMPACT’S TEN PRINCIPLES
Human Rights
1.Businesses should support and respect the protection of internationally proclaimed human rights; and
2.Make sure that they are not complicit in human rights abuses.
Labour
3.Businesses should uphold the freedom of association and the effective recognition of the right to collective
bargaining;
4.The elimination of all forms of forced and compulsory labour;
5.The effective abolition of child labour; and
6.The elimination of discrimination in respect of employment and occupation.
Environment
7. Businesses should support a precautionary approach to environmental challenges;
8. Undertake initiatives to promote greater environmental responsibility; and
9. Encourage the development and diffusion of environmentally friendly technologies.
Anti-Corruption
10. Businesses should work against corruption in all its forms, including extortion and bribery.
Source: https://www.unglobalcompact.org/what-is-gc/mission/principles
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 20
 Accounting for a Sustainable Future

The Sustainability Accounting Standards Board (SASB) is an independent 501(c)3 non-profit. SASB’s mission
is to develop and disseminate sustainability accounting standards that help public corporations disclose
material, decision-useful information to investors. That mission is accomplished through a rigorous process
that includes evidence-based research and broad, balanced stakeholder participation.

http://www.sasb.org/

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 21
SASB Universe of Sustainability Issues

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 22
 Integrating Business Reporting:
A Continuing Evolution (1 of 2)
• A development of the IIRC – International Integrated Reporting Council – http://integratedreporting.org/
• Environmental reporting (pre-1997)
• Sustainability Reporting & the GRI (1997 until G4, 2013))
• Value Reporting Revolution (PwC 2001), EBR (AICPA 2005), Corp 2020 (Willis 2007), VMRC (CICA et al,
2007), WICI (2007)
• Accounting for Sustainability “A4S” (Prince of Wales) & GRI Dec. 2009  IIRC 2010; “One Report” (Eccles &
Krzus, 2010)
• IIRC <IR> Framework December 2013
http://integratedreporting.org/wp-content/uploads/2015/03/13-12-08-THE-INTERNATIONAL-IR-FRAMEWORK-2
-1.pdf

Thanks to Allan Willis for the basis of some IR slides

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 23
 Integrating Business Reporting:
A Continuing Evolution (2 of 2)
Integrated Reporting - a closer look

• Framework: not detailed guidance or standard

• Ultimate aim: “global corporate reporting norm”

• Investor Focus (NOT sustainability reporting! Focus on long term value creation, not short term
performance results)

• Three Fundamental Concepts – business basics

• Seven Guiding Principles - somewhat similar to GRI

• Eight Content Elements – no prescribed indicators/metrics

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 24
The evolution of Reporting…

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 25
…Integrated Reporting – the Future

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 26
 MORE THAN FINANCIALS

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 27
 A NEW FOCUS

concise communication of value

strategy, governance, Non-

Financial
Financial
reporting performance, prospects reporting

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 28
 DEFINITION of INTEGRATED REPORT (IR)

In the words of the International Integrated Reporting Council (IIRC):

• “An integrated report is a concise communication about how an organization’s strategy, governance,
performance and prospects, in the context of its external environment, lead to the creation of value in the
short, medium and long term”*

* International Integrated Reporting Framework (IR Framework), released by the IIRC, Dec. 2013

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 29
 PURPOSE OF IR
Communicate concisely about value creation to providers of financial capital

• Concisely means:
Connect and report in an identifiable communication key aspects of financial statements, MD&A, AIF,
earnings releases, corporate governance and compensation disclosures, sustainability reports, etc.

• Integrated does not mean:

Combine financial reporting, sustainability report, governance disclosures, etc. in a single document

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 30
THE FRAMEWORK: CORE FEATURES
FUNDAMENTAL CONTENT ELEMENTS
GUIDING PRINCIPLES
CONCEPTS

• THE CAPITALS • STRATEGIC FOCUS • ORGANIZATIONAL

AND FUTURE OVERVIEW AND
• THE BUSINESS
ORIENTATION EXTERNAL
MODEL
ENVIRONMENT
• CONNECTIVITY OF
• VALUE
INFORMATION • GOVERNANCE
CREATION
• STAKEHOLDER • OPPORTUNITIES
RESPONSIVENESS AND RISKS
• MATERIALITY AND • STRATEGY AND
CONCISENESS RESOURCE
ALLOCATION
• RELIABILITY AND
COMPLETENESS • BUSINESS MODEL
• CONSISTENCY AND • PERFORMANCE
COMPARABILITY
• FUTURE OUTLOOK

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 31
 Integrated Report

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 32
 THE CAPITALS: 1

Financial capital

Manufactured
capital
Human Intellectual
capital capital
Social and
relationship
capital

Source: Incite ‘Sustainability 2.0: Natural capital

A Guide to Competing in a Changing World’

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 33
FUNDAMENTAL CONCEPTS:THE CAPITALS:
2

FINANCIAL: MANUFACTURED: INTELLECTUAL:

The pool of funds available to Manufactures physical objects for Organizational, knowledge-based
an organization for use in use in the production of goods intangibles.
production of goods or the and service.
provision of services.

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 34
FUNDAMENTAL CONCEPTS:THE CAPITALS:
3

HUMAN: SOCIAL AND RELATIONSHIP: NATURAL:

People competencies, The institutions and relationships All renewable and non-renewable
capabilities and experience established within and between environmental stocks that provide
and their motivations to each community, group of goods or services that support the
innovate. stakeholders and other networks, past, current or future prosperity
and the ability to share information, of an organization.
to enhance individual and collective
well being.
©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 35
 FUNDAMENTAL CONCEPTS: CREATING
VALUE
• <IR> explains how an organization creates value
over time.

• Organizations can create and maximize value by

serving the interests of and working with all major
stakeholders

• Value is created or destroyed through the capitals

• Value manifests in financial returns to investors as

well as effects on other capitals and other
stakeholders

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 36
 GUIDING PRINCIPLES

1. Strategic Focus and Future Orientation

2. Connectivity of Information

3. Stakeholder Responsiveness

4. Reliability and completeness

5. Materiality and Conciseness

6. Consistency and Comparability

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 37
 Content Elements

• Organizational overview and external environment

• Governance

• Business Model

• Risks and opportunities

• Strategy and resource allocation

• Performance

• Outlook

• Basis of preparation and presentation

* Comparable to CPA Canada MD&A Guidance

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 38
 Example: PotashCorp

Integrated Reporting Center, 2014 IR:

“Our Reporting Approach

As a publicly traded company, we are in business to be profitable for our shareholders and build sustainable
value over the long term. We know this cannot be accomplished without understanding the needs of our
many stakeholders that contribute to PotashCorp's success. When we help our customers, employees and
communities prosper – and keep our people and environment free from harm – our investors and everyone
associated with our business can thrive. This is how we run our business, and our aim in integrated reporting
is to discuss financial and non-financial elements in a way that explains how we create value for our
stakeholders, and makes their interdependence clear.”
http://www.potashcorp.com/irc/what-we-report-and-why

More Examples:
http://examples.integratedreporting.org/recognized_reports

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 39
 CSR Measurement - Consultants

• KLD Research & Analytics Inc. at http://www.kld.com (U.S. companies)

• EthicScan Canada Limited at http://www.ethicscan.ca (Canadian companies)

• Jantzi-Sustainalytics http://www.sustainalytics.com/ (Worldwide companies)

• FTSE at http://www.ftse4good.com (mostly U.K. and European companies)

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 40
 CSR Measurement - Types

• If you can’t measure it, you can’t manage it

• Types of measurement
− Facts - GRI
− Anticipatory – employee & customer surveys, complaints, media scans
− Quality – CSR processes – code, whistle blowing mech., etc.
− Understanding, motivation, integration into actions

• Feedback
− Objectives, guidance, reinforcement, management performance

• Compliance environment, labor, ISO

• Stakeholder interests

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 41
 Ethics Audits & Programs

• Ethics audits provide assurance that operations are ethical (in accord with ethical principles), & assess
risks
− Use investigative techniques:
 Dow Corning’s, CEM’s reporting dimensions
 Observation, surveys, sniff tests
 Governance review (E & Y), Reputation Mgt. (PwC)
− Use whistle blowing & complaints as red flags

• Specific Ethics programs - pollution reduction, family life, child care

• Mechanisms for buy-in

• Website: http://www.sa-intl.org/index.cfm?&stopRedirect=1

for SA8000 audit approach

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 42
 Interesting CSR/Sustainability Reports

• Microsoft 2019 Corporate Social Responsibility (CSR) report;

https://www.microsoft.com/en-us/corporate-responsibility

• Suncor 2019 Report on Sustainability; https://sustainability.suncor.com/en/social-responsibility

• Philips Annual Report 2019 (features integrated or combined financial and stakeholder reporting);
https://www.sustainability-reports.com/company/koninklijke-philips-nv

• Telus 2018 Sustainability Report; https://www.telus.com/en/about/sustainability

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 43
 Ratings of Sustainability & CSR Reports
• Ratings by:
− GMI Ratings (http://www3.gmiratings.com)
− RobecoSAM (http://www.robecosam.com)
− Sustainalytics (http://www.sustainalytics.com)
− Vigeo Eiris (http://vigeo-eiris.com)
• Investor Aids:
− Jantzi Social Index
− FTSE4Good Index Series
− Dow Jones Sustainability Indices
− MSCI KLD 400 Social Index
• Awards Programs
− Corporate Register, CPA Canada, Corporate Knights, Guardian Sustainable Business Awards,
European CSR Awards

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 44
 CSR Reports – audited

 The Suncor Report on Sustainability 2019 has been audited by E&Y LLP, and their assurance report is
available for download at https://sustainability.suncor.com/en/about-our-report.

 2018 Sustainability Report, Teck Resources Ltd, was audited by PricewaterhouseCoopers LLP; see pp.
94–95 , https://www.teck.com/media/Teck-2018-Sustainability-Report.pdf

 Sustainability and Corporate Responsibility Report 2018, Ericsson, was audited by

PricewaterhouseCoopers AB, Stockholm; see pp. 191–92 ,
https://www.ericsson.com/495ba6/assets/local/about-ericsson/sustainability-and-corporate-responsibility/do
cuments/2018/sustainability-and-corporate-responsibility-report-2018.pdf
.

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 45
 Before the Flood – movie link

• https://www.youtube.com/watch?v=zbEnOYtsXHA

©2019 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 46