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Hotel Management System slides

The Hotel Management System project aims to create a relational database for managing hotel operations, including guest information, reservations, employee details, and services. The project focuses on enhancing efficiency, improving guest experiences, and streamlining maintenance and employee management. Future developments include a user-friendly interface, mobile application, automated notifications, and enhanced security measures.

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9 views17 pages

Hotel Management System slides

The Hotel Management System project aims to create a relational database for managing hotel operations, including guest information, reservations, employee details, and services. The project focuses on enhancing efficiency, improving guest experiences, and streamlining maintenance and employee management. Future developments include a user-friendly interface, mobile application, automated notifications, and enhanced security measures.

Uploaded by

multivedio45
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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HOTEL MANAGEMENT SYSTEM

Members:

Moatter Zahra 467

Hadia Tariq 464

Talha Ahmed 438

Alishba 260
INTRODUCTION

The Hotel Management System project aims to develop


a comprehensive database solution for managing
various aspects of hotel operations. This system is
designed to streamline processes, improve efficiency,
and enhance the guest experience. The project
involves creating a relational database that can store
and manage information related to guests, rooms,
reservations, employees, services, payments,
feedback, maintenance requests, and employee
assignments.
TABLE OF CONTENT
• INTRODUCTION
• OVERVIEW
• PROJECT GOALS
• FUTURE DEVELOPMENTS
• ERD DIAGRAM
• FEATURES
• ACHIEVEMENTS
Overview of project:
• Guestsss:
Purpose: Store detailed information about hotel guests.
Key Columns: GuestID, FirstName, LastName, Email, Phone, Address.
• Roomsss:
Purpose: Store details about the hotel rooms.
Key Columns: RoomID, RoomNumber,
RoomType, Capacity, PricePerNight.
• Reservationsss:
Purpose: Manage guest reservations.
Key Columns: ReservationID, GuestID, RoomID,
CheckInDate, CheckOutDate, TotalDays, Status.
•Employees
Purpose: Manage hotel employee information.
Key Columns: EmployeeID, FirstName,
LastName, Email, Phone, Position, Salary.
• Servicess:
Purpose: List the services offered by the hotel.
Key Columns:ServiceID
• ServiceUsages:
Purpose: Track usage of hotel services by guests.
Key Columns: UsageID, ReservationID, ServiceID, Quantity, UsageDate.
• Paymentss:
Purpose: Manage payment transactions.
Key Columns: PaymentID, ReservationID, Amount,
PaymentDate, PaymentMethod.
• Feedbacks:
Purpose: Collect feedback from guests.
Key Columns: FeedbackID, GuestID, ReservationID,
FeedbackText, Rating, FeedbackDate.
• MaintenanceRequestss:
Purpose: Manage maintenance requests for hotel
rooms.
Key Columns: RequestID, RoomID, Description,
RequestDate, Status.
Project Goals:

•Efficiently manage all aspects of hotel operations.


•Enhance guest experience through feedback and improved service.
•Streamline maintenance and employee task management.

Future Developments:

Enhanced User Interface: Develop a user-friendly front-end


interface for staff and guests to interact with the system, such as an
online booking system, guest portal, and employee dashboard.
Mobile Application: Create a mobile app to allow guests to make
reservations, request services, provide feedback, and check-in/out
conveniently.
Automated Notifications: Implement automated email/SMS
notifications for reservation confirmations, reminders, payment
receipts, and feedback requests.
AI and Chatbots: Utilize AI and chatbots to handle guest inquiries,
provide recommendations, and assist with bookings and service
requests
Enhanced Security: Strengthen data security measures to protect
Database Schema:
Features:

1. Guest Management:
Store and manage guest details.
Track reservations, service usage, payments, and feedback.
2. Room Management:
Maintain room information (type, capacity, price).
Manage room reservations and maintenance requests.
3. Reservation System:
Manage guest reservations with check-in/check-out details and status.
4. Employee Management:
Store employee details (contact, position, salary).
Track employee task assignments and performance.
5.Service Management:
List and describe services offered by the hotel.
Track guest service usage linked to reservations.
6. Feedback Collection:
Collect and store guest feedback with ratings and comments.
7. Maintenance Management:
Manage and track maintenance requests for rooms.
8. Employee Task Assignment:
Assign and track employee tasks and completion dates.
Achievements:
Operational Efficiency:
Streamlined hotel operations and improved staff coordination.
Improved Guest Experience:
Enhanced guest satisfaction through efficient service and maintenance
management.
Comprehensive Data Management:
Organized records for quick access and better decision-making.
Accurate Financial Tracking:
Precise tracking of payments and revenue from services.
Effective Maintenance Management:
Promptly addressed maintenance issues, reducing room downtime.
Increased Accountability:
Improved staff performance and accountability through task tracking.
Better Resource Allocation:
Optimized use of resources based on data analysis.
h a n k
T
yo u !

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