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Research Internship Stage 2 - Presentation

The document presents a research internship evaluation by Ishika Singh, focusing on integrating chatbots with WhatsApp and Telegram APIs. It details authentication, message handling, interactive features, and compliance requirements for both platforms, along with steps for creating and deploying bots. The current task involves experimenting with these APIs, with the ultimate goal of integrating them into the company's AI chatbot infrastructure.

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Amit Kr
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25 views8 pages

Research Internship Stage 2 - Presentation

The document presents a research internship evaluation by Ishika Singh, focusing on integrating chatbots with WhatsApp and Telegram APIs. It details authentication, message handling, interactive features, and compliance requirements for both platforms, along with steps for creating and deploying bots. The current task involves experimenting with these APIs, with the ultimate goal of integrating them into the company's AI chatbot infrastructure.

Uploaded by

Amit Kr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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RESEARCH

INTERNSHIP
PRESENTATION
STAGE 2 EVALUATION

Name: Ishika Singh


PRN: 20210802063
B-Tech CSE TY
Integrating a chatbot with
WhatsApp Api
 WhatsApp API Details:
1. Authentication
 Use of API tokens for authentication.
 How to generate and manage tokens securely.
2. Sending Messages
 Supported message types: text, images, documents, etc.
 Structured messages using templates (buttons, lists).
3. Receiving Messages
 Webhook setup for real-time message reception.
 Polling methods as an alternative for message retrieval.
4. Interactive Features
 Handling user responses: buttons, quick replies.
 Implementing custom actions based on user interactions.
5. Templates and Message Formatting
 Guidelines for using pre-approved message templates.
 Formatting options for rich media and structured content.
6. API Rate Limits and Guidelines
 Understanding and adhering to API rate limits.
 Compliance with WhatsApp Business API policies.
Telegram API Details:

1. Bot Authentication
 Obtaining and using bot tokens for API access.
 Secure handling and storage of API tokens.
2. Message Handling
 Supported message types: text, multimedia, locations, etc.
 Commands and inline queries for user interaction.
3. Webhooks and Polling
 Setting up webhooks for real-time updates.
 Polling method for fetching updates in a controlled manner.
4. Commands and Inline Queries
 Defining custom commands for bot interaction.
 Handling inline queries for dynamic responses.
5. Bot Administration
 Managing bot settings: privacy, profile info.
 Bot API methods for administrative tasks.
6. Security and Compliance
 Data encryption and privacy considerations.
 Compliance with Telegram Bot API usage policies.
Creating Bots on WhatsApp and Telegram

 WhatsApp Business API:


• Requirements: Verified WhatsApp Business Account linked with
Facebook Business Manager.
• Steps: Apply for API access, obtain API credentials (API Key, API
Secret), set up webhooks, develop bot logic as per API guidelines.
• Testing and Deployment: Use WhatsApp's sandbox for testing,
then request production access.

 Telegram Business API:


• Requirements: Telegram account for bot creation via [@BotFather]
• Deployment: Choose webhooks or polling for message handling,
test in Telegram's development environment
• Steps: Use ‘/newbot’ command to create bot, obtain API token from
BotFather, develop bot using Telegram Bot API methods.
Current and Ultimate Task:

 Currently, I am experimenting with these APIs through a sample


project.

 Once I have successfully completed this task, my ultimate objective is


to analyze methods for integrating these APIs with our company's
existing AI chatbot infrastructure.
THANKYO
U

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