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Introduction to Communication

The document provides an overview of communication, defining it as a process of sharing information between individuals. It outlines the roles of the sender and receiver, emphasizing the importance of effective and efficient communication, as well as the distinction between one-way and two-way communication. The conclusion highlights the necessity of active engagement from both parties to foster understanding.

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Ekamjot Kaur
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7 views20 pages

Introduction to Communication

The document provides an overview of communication, defining it as a process of sharing information between individuals. It outlines the roles of the sender and receiver, emphasizing the importance of effective and efficient communication, as well as the distinction between one-way and two-way communication. The conclusion highlights the necessity of active engagement from both parties to foster understanding.

Uploaded by

Ekamjot Kaur
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Introduction to Communication

Puneet Narang
Assistant Professor
Dept. of Applied Sciences
Contents
Meaning of communication

Process of communication

Conclusions
Meaning of communication

??
Your Response
Meaning of
Communication
 The term communication is derived from
the Latin word ‘communicare’, which
means to share. The literal meaning is
giving or sharing information

 Communication is a process of
transferring information from one
individual to another.

 Itinvolves transmission of facts, ideas,


thoughts, feelings etc.
Meaning of Communication---
contd

Itis exchange of meaning and


understanding.

This meaning can be transmitted


through words , pictures, graphs ,
diagram, symbols, body language etc.

Communication is not what one says,


it is what other person understands
Meaning of Communication---
contd
The communication must be both
effective and efficient.

When the receiver understands what a


sender intends to communicate, it is
called as effective communication.

The communication is efficient if the


message is communicated in
minimum words and time
Meaning of Communication---
contd

Sender Receiver
(Initiator ) (Recipient)
Process of Communication
The word ‘process’ suggests that
communication exists as a flow
through series of steps.

Communication is an interactive
process that involves a sender
and a receiver.
Meaning of Communication---
contd

Sender Receiver
(Initiator ) (Recipient)
Process of Communication
 Communication can be a One-way process or
two- way process.

 When information flows from sender to receiver,


it is one -way communication

 When receiver also responds by giving feedback,


it is called as two- way communication

 Two-way communication is considered better as


it ensures delivery of message as well as
response of the receiver.
Process of Communication
Elementsof Process of
communication:

Role of Sender
 Ideation
 Encoding
 Choice of channel
 Transmission of message
Process of Communication
Role of receiver

 Receiving a message
 Decoding
 Accepts/rejects
 Feedback
Process of Communication
Role of a sender
 Ideation: It refers to the formation of the
idea or selection of message to be
communicated.

 Encoding: It is the process of changing


the information in to understandable form.
It involves language , symbols , pictures ,
diagrams, graphs, body language etc. the
choice of way of encoding depends both
on nature of content and receiver.
Process of Communication
 Choice of a channel: The sender
may choose to communicate through
face to face communication, group
communication, telephone, email,
letter, notice, report, proposal, T.V,
radio, newspaper etc.

 Thechoice depends on the need and


purpose of communication besides
accessibility of channel to the
receiver.
Process of Communication
 Transmission of message:
It refers to the flow of message
over the chosen channel. It also
involves choosing the proper
time, proper place and proper
way of communication
Process of Communication
 Role of a Receiver
 Receiving information: The role of receiver
begins with receiving in formation. The
receiver must be in -tuned with sender to
receive information. Thus information
receiving requires readiness on the part of the
receiver.

 Decoding : Decoding is a process of


interpreting the message. The receiver has to
assign a meaning to a message in order to
understand it. Any misunderstanding at this
stage leads to miscommunication.
Process of Communication
 Accepts/ Rejects : After
decoding the message, the
receiver evaluates the desired
action and decides to accept or
reject the message.

 Feedback: It is the last stage in


the process of communication. It
helps the sender to know that the
message has been received and
Process of Communication
Semantic Gap:
It refers to the gap in
understanding between the
sender and receiver. Several
potential reasons for this include
Physical psychological , socio-
cultural and technical factors.
Conclusions
Communication is a process of
sharing information. Both sender
and receiver are required to
consciously engage in
communication process in order
to develop understanding.
Thank You

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