The document outlines various management theories, including Classical Management Theories focused on efficiency and hierarchy (Scientific Management, Administrative Theory, Bureaucratic Management), and Behavioral Management Theories emphasizing human behavior and motivation (Human Relations Theory, Theory X and Y, Maslow’s Hierarchy of Needs). It also discusses Total Quality Management and Knowledge Management Theory, highlighting their importance in continuous improvement and effective knowledge sharing. Overall, the theories illustrate the evolution of management practices from strict organizational structures to a more human-centric approach.
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Lecture 2
The document outlines various management theories, including Classical Management Theories focused on efficiency and hierarchy (Scientific Management, Administrative Theory, Bureaucratic Management), and Behavioral Management Theories emphasizing human behavior and motivation (Human Relations Theory, Theory X and Y, Maslow’s Hierarchy of Needs). It also discusses Total Quality Management and Knowledge Management Theory, highlighting their importance in continuous improvement and effective knowledge sharing. Overall, the theories illustrate the evolution of management practices from strict organizational structures to a more human-centric approach.
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Management Theories and Evolution
Classical Management Theories
Classical Management Theories focus on efficiency, hierarchy, and structured organization. • They include Scientific Management (Taylor) for productivity, • Administrative Theory (Fayol) for managerial principles, • Bureaucratic Management (Weber) for formal rules and authority. These theories emphasize a top-down approach and clear roles. Scientific Management (Frederick Taylor) Father of Scientific Management Optimizing work processes through time and motion studies. Emphasizes efficiency, standardization, and worker productivity. Key principles: Task specialization, performance-based rewards, and managerial planning. Example: Assembly line production in manufacturing industries. Administrative Management (Henri Fayol)
Defining managerial functions and principles for better
organization. Functions of management. 14 principles of management , including division of labor, unity of command, and centralization. Example: Corporate organizational structures with clear managerial roles Bureaucratic Management (Max Weber)
Establishing structured hierarchy and formal rules for efficiency.
Focus on authority, discipline, and impersonal relationships within organizations. Promotion based on merit and clear career progression paths. Example: Government agencies and large-scale enterprises with defined roles Behavioral Management Theories
Emphasis on human behavior, motivation, and employee
satisfaction. Shift from mechanical work processes to considering employee needs and psychology. Human Relations Theory (Elton Mayo)
Workplace productivity improves through social interactions and
recognition. Hawthorne Studies showed that attention to employees leads to higher performance. Importance of employee morale, teamwork, and supportive leadership. Example: Employee engagement programs in modern businesses Theory X and Theory Y (Douglas McGregor)
Contrasting views on employee motivation and management
styles. Theory X: Employees are lazy, need supervision and external motivation. Theory Y: Employees are self-motivated, enjoy responsibility, and seek growth. Example: Micromanagement vs. participative leadership in workplaces. Maslow’s Hierarchy of Needs
Motivation is driven by fulfilling five levels of human needs.
Levels: Physiological, Safety, Belonging, Esteem, and Self- Actualization. Higher needs influence job satisfaction and performance. Example: Employee benefits, career growth, and workplace culture improvements Total Quality Management (TQM)
Continuous improvement, customer satisfaction, and employee
involvement. Focus on quality control, reducing errors, and standardizing processes. Example: Toyota’s Lean Manufacturing principles in production. Knowledge Management Theory
learning and performance. Encourages documentation, information flow, and innovation. Example: Google’s internal platforms for idea-sharing and continuous learning.