E-Commerce in Pakistan:
Transforming the Digital
Economy
Presented by: Taskeen Mahessar
To: Mr. Abdul Ghaffar
Professor of ICT, GA&CC, Larkana
Overview of E-Commerce
• Buying and selling goods or services online
• Types: B2C, B2B, C2C, C2B
• Popular in Pakistan: Daraz, OLX, HumMart
• Rising mobile and internet penetration
Pakistani E-Commerce Landscape
• Market size over PKR 100 billion (2023)
• Key platforms: Daraz, PriceOye, Telemart
• Growth driven by youth and mobile usage
• Urban vs. rural market differences
Benefits of E-Commerce in Pakistan
• Supports SMEs and startups
• Convenience and 24/7 accessibility
• Job creation in logistics and IT
• Expands access to products in remote areas
Challenges Facing the Industry
• Low trust in online sellers
• Cash-on-delivery dependency
• Limited rural internet access
• Cybersecurity and data protection issues
Key Trends & Government
Initiatives
• Mobile wallets: Easypaisa, JazzCash
• Social commerce on TikTok, WhatsApp
• Digital Pakistan Vision
• E-Commerce Policy (2019) promoting growth
Conclusion & Future Outlook
• E-Commerce is reshaping retail in Pakistan
• Need for trust, logistics, and payment reform
• Rural inclusion and innovation are key
• A promising future with youth-led growth