CHAPTER THREE
Role of MIS infrastructures in Business
© McGraw Hill LLC. All rights reserved. 2023. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
1. Explain the Business Benefits of a Solid MIS
Infrastructure
2. Identify the three primary areas associated with an
information MIS infrastructure LEARNING
3. Describe the characteristics of an agile MIS
OUTCOMES
infrastructure
4. Explain the three components of a sustainable MIS
infrastructures along with their business benefits
THE BUSINESS BENEFITS OF A SOLID MIS INFRASTRUCTURE
• MIS infrastructure – Includes the
plans for how a firm will build, deploy,
use, and share its data, processes, and
MIS assets
• Hardware
• Software
• Network
• Client
• Server
THE BUSINESS BENEFITS OF A
SOLID MIS INFRASTRUCTURE
• Information MIS Infrastructure:
Supports Operations
• Agile MIS Infrastructure:
Supports Change
• Sustainable MIS infrastructure:
Supports the Environment
SUPPORTING OPERATIONS: INFORMATION MIS INFRASTRUCTURE
• Backup and recovery plan
• Disaster recovery plan
• Business continuity plan
BACKUP AND RECOVERY PLAN
• Backup – An exact copy of a system’s
information
• Recovery – The ability to get a system
up and running in the event of a system
crash or failure
BACKUP AND RECOVERY PLAN
• Disaster recovery plan - A detailed process
for recovering information or an IT system in
the event of a catastrophic disaster such as a
fire or flood
• Disaster recovery cost curve - Charts (1) the
cost to the organization of the unavailability of
information and technology and (2) the cost to
the organization of recovering from a disaster
over time
BACKUP AND RECOVERY PLAN
BUSINESS CONTINUITY PLAN
• Business continuity planning (BCP)
- A plan for how an organization will
recover and restore partially or
completely interrupted critical
function(s) within a predetermined
time after a disaster or extended
disruption
BUSINESS CONTINUITY PLAN
BUSINESS CONTINUITY PLAN
• Business impact analysis – Identifies all
critical business functions and the effect that a
specific disaster may have upon them
• Technology failure – occurs when the ability
of a company to operate is impaired because
of a hardware, software, or data outage
• Incident – Unplanned interruption of a
service
• Incident management – the process
responsible for managing how incidents are
identified and corrected
SUPPORTING BUSINESS CHANGE: AGILE MIS
INFRASTRUCTURE
• Characteristics of an agile MIS
infrastructure
• Accessibility
• Availability
• Maintainability
• Portability
• Reliability
• Scalability
• Usability
ACCESSIBILITY
• Accessibility - Refers to the varying
levels that define what a user can
access, view, or perform when
operating a system
• Web accessibility – Allows people
with disabilities to use the Web
• Administrator access – Unrestricted
access to the entire system
AVAILABILITY
• Availability – Time frames when the
system is operational
• Unavailable – Time frames when a
system is not operating and cannot be
used
• High availability – System is
continuously operational at all times
MAINTAINABILITY
• Maintainability – How quickly a
system can transform to support
environmental changes
• Organizations must watch today’s
business, as well as tomorrows, when
designing and building systems
• Systems must be flexible enough to
meet all types of business changes
PORTABILITY
• Portability – The ability of an
application to operate on different
devices or software platforms
• Most applications want to operate on
as many devices as possible
RELIABILITY
• Reliability - Ensures a system is
functioning correctly and providing
accurate information
• Reliability is another term for accuracy
when discussing the correctness of
systems within the context of efficiency
IT metrics
• Vulnerability – a system weakness
that can be exploited by a threat
SCALABILITY
• Scalability - How well a system can scale
up, or adapt to the increased demands of
growth
• Performance - Measures how quickly a
system performs a process or transaction
• Capacity planning - Determines future
environmental infrastructure
requirements to ensure high-quality
system performance
USABILITY
• Usability – The degree to which a
system is easy to learn and efficient
and satisfying to use
• Serviceability – How quickly a third-
party can change a system to ensure it
meets user needs and the terms of any
contracts, including agreed levels of
reliability, maintainability, or
availability
SUSTAINABLE MIS INFRASTRUCTURE
• The Components Of A
Sustainable MIS
Infrastructure Include
GRID COMPUTING
• Grid computing - A collection of
computers, often geographically
dispersed, that are coordinated to
solve a common problem
VIRTUALIZED COMPUTING
• Virtualization - Creates multiple
“virtual” machines on a single
computing device
VIRTUALIZED COMPUTING
• Data center – A facility used to house
management information systems and
associated components, such as
telecommunications and storage
systems
• Sustainable data centers
• Reduces carbon emissions
• Reduces required floor Space
• Chooses Geographic location
CLOUD COMPUTING
• Multi-tenancy – The cloud means that a
single instance of a system serves multiple
customers
• Single-tenancy – Each customer or tenant
must purchase and maintain an individual
system
• Cloud fabric – The software that makes
possible the benefits of cloud computing,
such as multi-tenancy
CLOUD COMPUTING
CLOUD COMPUTING
• Now that you have finished the chapter, please
review the learning outcomes in your text
LEARNING
OUTCOME
REVIEW
THANK YOU
