Introduction to

Robotic Process
Automation
(RPA)
PREPARED BY
THASNI T
 AGENDA

Overview of RPA
Benefits of RPA
How RPA Works
Use Cases of RPA
Challenges and Consideratio
Conclusion
 What Is Automation?
 Automation is defined as the process of using
technology to perform tasks with minimal
human intervention
 Benefits of Automation
 Higher efficiency and productivity
 Enhanced accuracy and consistency
 Cost reduction
 Improved safety
 Easy scalability and flexibility
 Enhanced decision-making through data insights
 .What is RPA?
 RPA stands for Robotic Process
Automation.
  It is the technology used for software
tools that automate human tasks, which
are manual, rule-based, or repetitive.
 BENEFITS OF RPA
 Cost Savings
 Less Error
 Faster Processing
 Better Regulatory Compliance
 Better Customer Service
 Auditable & Secure
 Low Technical Barrier
 RPA TOOLS
 RPA (Robotic Process Automation) tools are software applications
that automate repetitive, rule-based tasks by mimicking human
actions within digital systems.
UiPath Inc. is a global software company
that makes robotic process
automation (RPA) software.
It was founded in Bucharest, Romania,
by Daniel Dines and Marius Tîrcă.
Its headquarters are in New York City.
Founded:2005
Automation Anywhere is an
American global software company
that develops robotic process
automation (RPA) software.
Founded2003
 Blue Prism, officially Blue Prism Group plc, is a
British multinational software corporation that makes
enterprise robotic process automation (RPA) software.
In March 2022, Blue Prism was acquired by SS&C
Technologies.
 RPA tools

•UiPath
•Automation Anywhere
•Blue Prism
 RPA applications/services
 Email automation:RPA bots can be programmed to
access email accounts,open specific emails based on
criteria(sender,subject..) and download/process attachments.

 Fill in forms:RPA can automate form filling by

extracting data from various sources (eg:email,databases...)
and populating fields in forms automatically.
 Read and write databases:RPA can
read data from databases,update records,insert
new entries and perform data validation tasks.
 Copy and paste: RPA bot can automate
copying data from one application or document
and pasting it into another, ensuring data
transfer `without manual intervention and
reducing errors.
 Scrap data from documents:RPA can extract
data from documents such as
PDFs,spreadsheets,Or scanned images using
OCR.
 LOGIN to web /enterprise
applications: RPA bots can automate the
login process to web based applications or
enterprise systems using credentials.
 Financial Services:

 Customer On boarding:
Automating the opening of bank accounts and other financial services,
including KYC verification, document validation, and data entry.
 Loan Processing:
Automating various stages of the loan application process, from initial
application to disbursement.
 Fraud Detection:
Identifying and preventing fraudulent transactions by analyzing data and
identifying patterns.
 Healthcare:
 Claims Processing: Automating the processing of insurance
claims, including data entry, eligibility checks, and claim
submission.
 Medical Billing: Streamlining the entire medical billing
process, from patient registration to claim submission.
 Appointment Scheduling: Automating appointment
scheduling based on physician availability, insurance
information, and other factors.
 Patient Onboarding: Automating patient registration and
data entry.
 Invoice Processing: Automating the processing of invoices for
medical supplies and services.
 Human Resources:
 Onboarding and Training: Automating new employee onboarding,
including paperwork completion, system access, and training enrollment.
 Payroll Management: Automating payroll calculations, data entry, and
payment processing.
 Employee Data Management: Automating tasks related to employee
data, including data entry, updates, and compliance.
 Attendance and Absence Management: Automating the tracking of
employee attendance and absences.
 Expense Management: Automating the processing of employee
expense reports.
 Compliance and Reporting: Automating tasks related to compliance
and reporting, such as generating reports for regulatory agencies.
 ADVANTAGES OF RPA
 Code-Free
 RPA doesn't require any coding or programming knowledge.
 Employees only need to be trained on how RPA works, and
they can easily create bots, just through GUI (Graphical
User Interface)
 This platform reduces the initial cost of installation, training,
and deployment.
 Security
 When an organization is running on automation, more users
will demand access to RPA products. Therefore, it is
important to have robust user access management
features.
 Customer Service:
Nowadays, people want quick and accurate responses from
their companies. But this is difficult to provide, especially when a
company is overwhelmed from incoming contacts. But this is where RPA
can make a big difference.
 The bots are programmed to make sure that all the necessary steps are
taken – at scale.
 Actionable Intelligence
 Robots first obtain the data and then convert it into
information and transform the information into
actionable intelligence for the users.
 Cost Effectiveness
 There will be no lunch breaks, holidays, sick leave
or shift time allocated for robotic automation.
 The increase in production at a lower cost
produces obvious benefits for any manufacturer.
 User-Friendly
 RPA does not require a special kind of knowledge, such as coding,
programming, or deep IT skills.
 RPA software is user-friendly, easy to understand, and easy to
use.
 RPA tools allow users to create bots quickly and effortlessly by
capturing mouse clicks and keystrokes with a built-in screen
recorder component.
 DISADVANTAGES OF RPA
 Potential Job Losses
 If a robot can work faster with a more consistent rate, then it is
assumed that there will be no need for human input.
 Initial Investment Costs
 RPA is still in the stage of innovation, and so it can present
challenges that may result in unwanted outcomes. Therefore,
it isn't easy for organizations to decide whether they should
invest in robotic automation or wait until its expansion.
 Hiring Skilled Staff
 Many organizations believe that to work with RPA,
the staff must have significant technical
knowledge of automation as robots ,may require
programming skills and an awareness of how to
operate them. It further forces organizations to
either hire a skilled staff or train existing
employees to expand their skills.
 Employee Resistance
 People are usually habitual, and any change in the organization
may cause stress to the employees. People who are involved in
new technology will get new responsibilities, and they will have
to learn new concepts of a specific technology. Because everyone
may not have the same level of knowledge, it may lead existing
employees to resign from their job.
 Process Selection
 It is always best to choose tasks that are repetitive, rules-based,
and do not require human judgment.
 How RPA Works

•Identify Processes
•Design Automation
•Implement RPA
•Monitor and Maintain
 BOTS

 A bot is an automated software

application that performs repetitive tasks
over a network.
 TYPES OF BOTS

1.Chatbots

 Chatbots simulate human conversation

with artificial intelligence and machine
learning (AI/ML) technologies.
Web crawlers
 Web crawlers, or spiders, are search
engine bots that scan and index
webpages on the internet
Scrapers
Scrapers, or web scraping
crawlers, scan and download
specific content on the internet.
 Components of RPA
 Recorder
 Development Studio
 Plugin/Extension
 Bot Runner
 Control Center
THANK YOU