Quality Management Systems
Introduction to ISO 9001:2015
TERMS USED:
NOTE:- GUIDELINESS
USE :- REFER GENERAL
SHALL :- MANDATORY REQUIREMENT
SHOULD :- RECOMMENDATION
SHALL DETERMINE :- PLANNING
SHALL ENSURE :- DO IT
SHALL MAINTAIN:- INFORMATIONS
SHALL RETAIN:- RECORD
DOCUMENTED INFORMATION
THIS STANDARD HAS BEEN ALIGNED WITH ISO 14001: 2015 IN
ORDER TO ENHANCE THE COMPATABILITY OF THE TWO
STANDARDS FOR THE BENEFIT OF THE USER COMMUNITY.
ISO 9004 GIVES GUIDANCE ON A WIDER RANGE OF OBJECTIVES OF
A QUALITY MANAGEMENT SYSTEM THAN DOES ISO 9001. ISO 9004
IS RECOMMENDED AS A GUIDE FOR EXPLAINING QMS
REQUIREMENTS.
Introduction to ISO 9001:2015
Goals : Difference in clauses of ISO 9001: 2008 and ISO 9001:2015
Intended to avoid multiple certification audits
ISO 9001:2008 ISO 9001:2015
Continual improvement
Emphasing the defect prevention
Reduction of variation and waste in the supply chain
Introduction to ISO 9001:2015
ACT PLAN
Clauses with PDCA approach
Clause Title
No
1.0 Scope
CHECK DO
2.0 Normative & informative
References
3.0 Terms & Definitions
4.0 Context of the Organization
5.0 Leadership
6.0 Planning
7.0 Support
8.0 Operation
9.0 Performance Evaluation
10.0 Improvement
Introduction to ISO 9001:2015
Introduction to ISO 9001:2015
Why ISO accreditation ??
• Organization benefits:
• Provides senior management with an efficient management system
• Sets areas of responsibility across the organization
• Mandatory if you want to tender for public sector companies
• Communicates positive message to staff and customers
• Identifies and encourages more efficient and time saving processes
• Highlights deficiencies
• Reduces costs
• Provides continuous assessment
• Marketing opportunities
Introduction to ISO 9001:2015
Why ISO accreditation ??
• Customer benefits:
• Improved quality and service
• Delivery on time
• Right first time attitude
• Fewer rejections
Introduction to ISO 14000 series
•ISO 14000 is a set of standards created to help organizations minimize the
environmental impact of their operations.
•The standards were developed by a non-governmental organization and are
intended for use worldwide.
•The U.S. Environmental Protection Agency is among the many agencies that
had input into the standards.
•Adoption of ISO 14000 practices is voluntary.
•Organizations that adopt ISO 14000 may obtain certification that proves
their compliance with environmentally friendly practices.
Introduction to ISO 14000 series
Introduction to ISO 14000 series
Here are the key standards included in
ISO 14000:
Following are the benefits of getting the ISO
•ISO 14001: Specification of 14000 certification:
Environmental Management Systems 1.It identifies and controls the environmental
•ISO 14004: Guideline Standard impact of its activities, product or services.
•ISO 14010 – ISO 14015: Environmental 2.Continuously improve its environmental
Auditing and Related Activities
•ISO 14020 – ISO 14024: Environmental
performance
Labelling 3.Helps in implementing a systematic approach
•ISO 14031 and ISO 14032: to setting environmental objectives to achieving
Environmental Performance Evaluation these and to demonstrating that they have
•ISO 14040 – ISO 14043: Life Cycle been achieved.
Assessment
•ISO 14050: Terms and Definitions
4.Ensuring legal compliance.
Introduction to ISO 14000 series
Internal Benefits:
Assurance to the management: It is in the control of the organizational procedures and
activities having an impact on the environment.
Assure employees: It assures the employees that they are working for an environmentally
responsible organization.
External Benefits:
It provides assurance on environmental issues to the external stakeholders such as
customers, community and regulatory agencies.
Comply with the regulations of the environment.
Claims and communication: It supports the organization’s claims and communication about
its own environmental policies, plans, and actions by gaining its EMS certificate.
Demonstrate conformity: It provides a framework for the demonstration conformity via
suppliers’ declarations of conformity, assessment of conformity by an external stakeholder
such as business client and for certification of conformity by an independent certification
body.
Introduction to OHSAS 18001
OHSAS 18001, Occupational Health and Safety Assessment Series, was an international standard for occupational health and
safety management systems that was subsequently adopted as a British Standard. Compliance with it enabled organizations to
demonstrate that they had a system in place for occupational health and safety.
Why did OHSAS 18001 change
to ISO 45001?
The OHSAS 18001 certification
primarily focuses on the
occupational risk of any
organization while the ISO
45001 focuses on both the risk
and opportunities. By doing
so, it not only eliminates the
chance of future hazards and
also finds opportunities to
improve the overall safety
standard.
OHSAS 18001 or ISO 45001
Is OHSAS 18001 still valid?
On 31 March 2021, the globally recognized British Standard BS OHSAS 18001 passed permanently into history. It has already been
officially replaced by the new international management standard on occupational health and safety, ISO 45001. BS OHSAS has been
“withdrawn” as a current standard.
ISO 45001
Advantages of ISO 45001
ISO Certifications
ISO 9001:2015: QMS- Quality Management System
ISO/IEC 20000:2011: ITSM- Information Technology Service Management
ISO 27001:2015: IT- Information Technology
ISO 22000:2018 - FSMS Food Safety Standard Management System
ISO 14001: 2015: EMS-Environmental Management System
ISO 45001:2018: OHSAS- Occupational Health & Safety Assessment Series
ISO 13485:2016:MD- Medical Devices
ISO 21001:2018 Certification: EOMS-Educational Organization Management System
ISO 29993:2017 Certification - ELS- Educational Learning Services
ISO 29001:2010 - QOG- Quality Management system for Oil & Gas
ISO 30000: SRMS-Ship Recycling Management System
ISO 9100: AS-Aerospace
ISO 24510:2007 Certification: DWS-guides activities related to drinking water and waste water services
ISO 28000: SSC- Security Management System for the Supply Chain
ISO 3834-Quality management system for fusion welding certification
IATF 16949:2016 ( Prepared by: International Automotive Task Force)
IATF 16949:2016 ( Prepared by: International Automotive Task Force)
IATF 16949:2016 ( Prepared by: International Automotive Task Force)
Benefits of IATF 16949:2016
•Credibility and image
•Credibility to supply the automotive industry
•Improvement
•Process approach
•Decision making
•Continual improvement
•Employee motivation and empowerment
Thank You !!
