Setting up Microsoft Authenticator with your Holmesglen
Account
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Intro
What is Microsoft Authenticator?
Microsoft Authenticator (or MS Auth for short) is a security app designed to
provide two-factor authentication (2FA) for your Holmesglen account.
It helps enhance the security of your accounts by requiring a second form of
verification in addition to your password.
Microsoft Authenticator enhances security by making it harder for
unauthorized users to access your accounts, even if they have your
password.
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Using Microsoft Authenticator for Password Self Service
By setting up Microsoft Authenticator with your account, not only do you enhance
your account security - you give yourself the ability to reset your password or
unlock your account without having to call IT Support for assistance.
While you are active at Holmesglen and have Microsoft Authenticator set up on
your phone with your account, you can quickly and easily manage your
password.
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Getting started:
You will need:
An internet connection
A Desktop PC
A mobile device capable of using
Microsoft Authenticator
» Android 6.0 or newer
» IOS 12.0 or newer
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Step 1: Get Microsoft Authenticator on your Phone
Locate the App Store
Search for “Microsoft Authenticator” Download the App
(or Google Play store on Android)
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Microsoft Authenticator at a glance:
If you have never used this app If you have used the app
before, it should look similar to this: previously it may appear more like
this:
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Next steps:
On a separate device, such as your PC, we will
need to generate a QR code to scan with the
Microsoft Authenticator app.
On your PC, open a browser and visit:
https://myaccount.microsoft.com/
If it does not automatically sign you in, use your
student email and current password to proceed.
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From this site, locate Security Info, “Update Info”:
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Choose “+Add sign-in method”
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Select “Next” until you are presented with a QR code:
1. 2.
When you get to this step,
pause.
3. 4.
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From Microsoft Authenticator, Scan the QR Code
Ie. Add account > Work or school account > Scan QR Code OR “Scan QR Code”
It will take a few moments to scan the QR Code
Before showing you “Account added successfully”
And displaying “Holmesglen Institute” with your
student email back in Microsoft Authenticator
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From your PC: Choose Next to display a 2 digit code
Enter this code into the popup notification on Microsoft Authenticator and select “Yes”
1. 3.
2.
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Once this is complete – you’re done!
Tip: if you are having issues using Microsoft Authenticator
– do not uninstall the app
Call TSD on 03 9564 1625
or log an Incident, ensuring to leave your contact number
in the form via https://myservicedesk.holmesglen.edu.au/
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How to Reset your Password with Microsoft Authenticator
Go to https://passwordreset.microsoftonline.com/
Enter your student email and the CAPTCHA code and select Next
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To reset your password, choose “I’ve forgotten my password” and Next
To Unlock your account, choose “I know my password but still can’t get in”
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Use Microsoft Authenticator to Approve a notification
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Choose your new password
Note: Student Passwords must:
• include at least one capital letter (A .. Z)
• include at least one lower case letter (a .. z)
• include at least one symbol character (!,@,#, etc)
• include at least one number (0 .. 9)
• must NOT contain your first or last name
• must be at least 8 characters long
• cannot be your previous 2 passwords
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