Andrea Dale
Personal Information
Organization / Workplace
The University of AkronLocation
Cleveland/Akron, Ohio Area United StatesOccupation
Student Services SpecialistIndustry
Education
About
Counsel, advise, and mentor students, parents, future students, and university community on all aspects of enrollment services including financial aid, student accounts, student records, admissions, and registration. Analyze status of student records and accounts using comprehensive knowledge of university policies and procedures and utilize professional judgment and effective problem solving skills to meet students’ needs. Address and resolve complex problems and implement crisis intervention strategies. Manage conflicts, resolve complaints, and document causes and solutions; collaborate with appropriate staff to develop prevention strategies. Act as a liaison with the various co...