Esraa Mohammed Soltan

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Negotiation***********************************

Change*********************************************

Benchmarking**********************************************

Models of Quality in healthcare*********

Smart healthcare systems (Part II)******

Healthcare systems around the world (Part I)

Evoultion of marketing as a discipline**

Service quality and service productivity

Ethical issues in healthcare marketing**

Basics of Delegation in Nursing & Healthcare

Basics of Communication in Nursing & Healthcare

Basics of Leadership in Nursing & Healthcare

Patient rights and responsibilities (Healthcare)

Ethical Principles in Nursing & Healthcare Practice