Personal Information
Organization / Workplace
Innsbruck, Tirol Austria
Industry
Technology / Software / Internet
Website
www.smaply.com
About
Tools and inspiration for experience innovators: successfully innovate the customer journey and bring customer-centricity to your organization.
Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program we help teams to understand and apply human-centered approaches.
Smaply blog provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more.
Smaply shop provides you with workshop supplies for journey mapping workshops.
Tags
customer experience
#customerexperience
customer journey
journeymapping
#customerjourney
#servicedesign
service design
customer relationship management
#journeymapping
user experience
customer service
#stakeholdermap
#journeymap
stakeholder management
innovation
design thinking
personal
marketing
personas
#cx
#ux
#servicesystems
#research
#ecosystem
#persona
ecosystem
mobile marketing
mobile phone
content marketing
employee engagement
See more
Presentations
(12)Documents
(3)Personal Information
Organization / Workplace
Innsbruck, Tirol Austria
Industry
Technology / Software / Internet
Website
www.smaply.com
About
Tools and inspiration for experience innovators: successfully innovate the customer journey and bring customer-centricity to your organization.
Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program we help teams to understand and apply human-centered approaches.
Smaply blog provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more.
Smaply shop provides you with workshop supplies for journey mapping workshops.
Tags
customer experience
#customerexperience
customer journey
journeymapping
#customerjourney
#servicedesign
service design
customer relationship management
#journeymapping
user experience
customer service
#stakeholdermap
#journeymap
stakeholder management
innovation
design thinking
personal
marketing
personas
#cx
#ux
#servicesystems
#research
#ecosystem
#persona
ecosystem
mobile marketing
mobile phone
content marketing
employee engagement
See more